Overall, my experience with this company has been mixed. The technicians have been courteous and…read morehelpful when I've interacted with them, but the scheduling process has been very frustrating. On two separate occasions, I was given a four-hour service window and received messages during that window indicating that a technician was on the way. However, no technician arrived. When I called for an update, I was informed that the appointment had been moved to the following day. This happened twice, without any advance notice before I reached out. I understand that delays and scheduling changes can occur, but it's disappointing to set aside several hours waiting for a service call only to learn afterward that the appointment has been rescheduled. Better communication and more accurate scheduling would greatly improve the customer experience.

Great experience, from buying to delivery, install. Used to buy from another large local chain…read more Will only go to ABW from now on.

Easily 5 stars. Picked the countertops on Monday, they came and measured the counters on Tuesday…read moreand installed the countertops on Friday. Excellent customer service & excellent job with the install. Loved that they wore masks the entire time during the measurements and installation and inside the storefront. They were also extra careful to protect the hardwood floors. Definitely recommend KNC/K&C.

If I could give KNC 50 stars, I would!  They are really fantastic!  KNC is a company run by two…read morebrothers--Gokhan, the older brother, treated us like family.  Ozkan, the younger brother, who usually is in the shop and cutting the slabs, is also very patient.  I mostly interfaced with Gokhan, who was just wonderful! When we first visited KNC's shop in January 2021, Ozkan (the younger brother) was very patient in showing different samples of countertops; we looked at what they had and he also gave us names of other marble suppliers where we could visit to look at additional marble slabs.  KNC fabricates and installs the marble slabs which you select.  We really appreciated the fact that they weren't pushy or rushing us.   They were very patient. After visiting 3 additional marble suppliers over the course of a month, we settled on a rare quartzite material, which was in limited supply.  One of the suppliers had the material that I was interested in purchasing (Cristallo quartzite), I selected the 2 slabs needed for the job; it was shipped to KNC's location, and when it arrived at KNC's shop, Gokhan discovered that the slabs were cracked and unsuitable for installation--he even sent me a video pointing out the defects.   I had no idea, as I am not an expert, but they are, and they really look out for their customers since they guarantee their work for 2 years, so they did not want to install defective slabs.  We were so grateful for the time and care Gokhan took to ensure that we were receiving a quality product.  We then waited a few more months for the marble supplier to receive a new shipment of Cristallo quartizite.  Once it arrived, Gokhan joined us at the supplier to personally inspect the slabs with us--we inspected many slabs in the lot, and he looked closely at the two slabs that I selected to ensure that there were no cracks or defects.  Again, Gokhan took such time and care to make sure I was getting the best product and one which I would be happy with.  Then the marble supplier tried to unpcharge me an additional $3,000 since the damand for kitchen slabs are very high--but Gokhan helped me to negotiate the price back down pretty close to the original price quoted in February 2021 for Cristallo quartzite.  Again, Gokhan really looked after my interests, making sure that we were happy and not taken advantage of. Then the fun began!  Gokhan came about 3 months earlier to our house to initially measure the kitchen counters, but he came to measure a second time, ensuring exact measurements, truly implementing the wisdom and patience of:   "measure twice, cut once."  I then asked if I could come back to KNC's shop to specify what sections of the slabs I wanted for the different counters and island in our kitchen, and we also selected a sink.  In early July 2021, the work was completed on time, to our delight and satisfaction!  I asked for a cutting board from the sink cutout of the Cristallo quartzite--the installers forgot to bring it on the day of installation, so a few days later, Gokhan personally drove and delivered it to us.   In my experience in dealing with contractors, I have never worked with people so kind, caring, and patient as Gokhan is, as well as his brother, Ozkan.  I would enthusiastically recommend KNC for anyone looking to install new countertops.  They are the best and we so thankful for them!

Avoid this store. The buying experience was great, and I…read morecommitted to a custom-designed sectional and a dining set with eight chairs. I was informed that, because the furniture was custom-built and imported from Europe, there would be a long lead time of about four months, which I accepted. However, delivery now does not seem likely anytime soon. I asked the store to confirm ETA in July 2026, but they have refused or failed to act with any urgency. At this point, I intend to cancel the order, and I would not recommend this store to others. I did not expect this level of service from a retailer located in a high-end mall like Tysons Galleria and charging thousands of dollars.

I ordered a mirror that had an expected delivery date of three months. It's been one YEAR and I…read moredon't have the mirror yet. No one from the store (Tysons Galleria) provides any updates on the status. Employees seem frustrated when inquiries are made. The only response I have received is that it is coming from Denmark. The store manager said he would keep me updated I haven't heard from him. Do not purchase from this store.....

Jax and his Home Master Cabinetry team was a pleasure to work with. Jax was always very responsive…read moreand the work was beautifully done. I appreciate how he quickly provided 3D rendering of the proposed plan. He offered a couple options visually when I couldn't decide on the custom portion of the cabinets. They cleaned up after each day and was careful to not walk through the house with shoes on or without laying paper down. I recommend HomeMaster Cabinetry

We hired Home Master Cabinetry for our partial kitchen remodel. This work included: removal of old…read morecounters/cabinets (including soffits), install of cabinets/counters/backsplash, and other minor changes/updates (minor replumbing, under cabinet lighting, etc.) Our prior contractor fell through last minute, and after getting quotes from several similar contractors in the area, we selected HMC due to their quote being quite reasonable and their ability to start asap. They were absolutely great! These folks are quick, cared for our home, and made sure to communicate any updates/questions so we were aware of each step of the remodel. The whole project was completed within the timeframe we were quoted during our estimate (14 days). We will be contacting Jax for future bathroom models, and we would definitely recommend him and his crew.

We have gotten few quotes before starting our kitchen renovation. I actually came across Pioneers…read morekitchen & bath from Facebook. Out of many contractors I interacted with, Mohammed the owner was the most prompt & responsive one. From our initial conversation, he was able to provide our kitchen design within the next day. We also visited the showroom in Chantilly. They carry many brands of cabinets, we chose the Vita brand and was pleased with the result. The project was well managed overall and when run into issue, the team fixed it right away. At the end. Our kitchen turned out exactly like our design and would definitely recommend them if you are looking to do kitchen remodeling project.

I recently got my kitchen totally renovated by Pioneers Kitchen and Bath and I couldn't be happier…read morewith the project! The work included changing the floor tiles, kitchen cabinets, and countertop, adding a new backsplash, and painting the main floor. Right from the start, these guys were top-notch. Mohammed was really helpful when it came to designing the new kitchen, picking out the materials, and he gave me a good deal too. The project was supposed to take a month, but they got it done in just 3 weeks! Throughout the whole process, they kept me in the loop about what was happening. their team were very professional coming on time daily and they clean the space daily, It was really stress-free kitchen looks amazing. It's not just pretty to look at but also super practical. Everything from the tiles to the cabinets, countertop, and backsplash has been done perfectly. All in all, I'm super happy with the work Pioneers Kitchen and Bath did. I'd totally recommend them to anyone thinking about redoing their kitchen. These guys really care about their work and their customers, and it shows in the work they do.

Honest professional, swift, friendly and cost effective. We are building a store in Georgetown…read moreD.C. and we had a massive granit work as part of our design. They we're very very professional, came to measure few times and assembled quick with a very good vibed and on schedule. Check out my pictures

Best guys, super professional, thank you for doing a great job, supplying, cutting and providing…read morethe entire granite part of our project. I would definitely recommend this place!!!

Bottom Line Up Front: My wife and I highly recommend Carpet…read moreand Floors Market for the following reasons: 1. Extremely excellent customer service! Friendly staff, both in store, consultation, and the installers as well. Their upbeat attitude and overall willingness to work with us made the whole process less stressful. This in my opinion is their greatest strength. 2. Excellent pricing. We compared them with others both in the Waldorf area and the "big box" stores and their materials were better in terms of cost and quality. The installation costs were better than others as well and worth every penny. 3. Fantastic quality of work. The crew that came in and installed the flooring were extremely detailed and were very meticulous about putting the furniture and other items back where they found it. 4. They are a local business. We like to buy local to help out our community! Our experience: We first started looking into Carpet and Floors Market back in May close to the beginning of the COVID pandemic and we were looking into having our entire first floor re-done with hardwood laminate. They had just re-opened their brick and mortar store in Waldorf when we contacted them. We looked into them because of all the positive reviews they had, plus the fact that they were a local business and they did not disappoint! Kevin contacted us and was prompt, polite/friendly, and was safe. He measured the whole area masked with booties to make sure to keep my family and himself protected. The quote he had given us was the most reasonable for materials a labor. As I mentioned above, we shopped around and they were the best. We ran into some issues with our bank (completely unrelated to them) and it ended up taking longer for us to schedule Kevin and his crew to begin work. I had emailed Kevin 4 months later asking if the quote he had given us in May was still good. It was, and on top of that, they were still honoring the promotion they had as well (despite the fact that the promotion was long since expired)! The most surprising thing was that Kevin actually still remembered us when we contacted him again. Fast forward to the installation, and the crew that came in worked super quick all while remaining very detailed in the quality of their work. They were slotted to complete the work in 3 days for about 1500 square feet of area. They tackled an awkward pantry, half bath, laundry room, family room, formal and regular dining room, living room, and kitchen all in that timeframe. We didn't even have to move anything as the crew moved and replaced everything when they were done. They took particular care to ensure that our belongings were covered as to not get dusty from the work. We had other contractors come in to fix some electrical and pipe issues at the same time, and the crew was able to work around them without causing any delays! All the trim had nail holes filled and trim around the baseboards sealed to make the quarter-rounds and baseboards look like one seamless piece. Our overall experience with them was so great, we'll be going with them again for our stair and top floor hallway project in the future - no hesitations at all! If you're looking for top quality service and quality detailed work, you'll definitely get your bang for your buck at Carpet and Floors Market.

Alex and Miguel excellent job, the carpet looks beautiful they took care of the creaks in the floor…read moreboard as well. They both worked together very well they were on time and very precise!! They did amazing very friendly as well.

They installed my quartz counters and they look fabulous! The salesman was friendly and they were…read morein and out quickly.

We got our kitchen re done recently. We worked with Ahmed and he was very professional and honest…read more Good price excellent service. We will use them again. 5