Run, Run, Run, very shady business practices. They will ruin your parts and have an attitude about it, plus they sub out some of their services to other machine shops, some up to 70 miles away, they claim they dont have all the tooling for some very basic and common procedures because its not cost effective for them. They cost me time and money, and ruined a perfectly good engine block. Dont let them cost you too. There are MUCH better choices in the area. read more

Michael and the guys are fair in their price and do quality work.I highly recommend this business. They smoke their competitors. Keep.up the great v work guys! read more

I wish I could give ten stars. I have a 1975 Honda CB360 and the previous owner cross-threaded my left spark plug socket. After attempting to re-tap the threads at home and realizing that they were too far gone, we were referred to USA Motor & Machine by a friend who owns a motorcycle repair shop. I dropped the head off this morning at 9:30 for a time cert and I got a phone call to come pick it back up at 1:30. I paid $29.50 for the spark plug time cert and a sonic cleaning for the head. Insanely cheap. Buddy was a true gentleman and the employees in the shop were respectful and friendly. The best customer service I've received in a machine shop. read more

Let's start with the facts. The love of my life besides my husband is my 1979 Ford Bronco Ranger XLT. Her name is Matilda. She is an amazing vehicle I was lucky enough to purchase roughly a year and a half ago. She has no air conditioning other than removing her top and she smells like old lady house carpet. She was abandoned and needed some love. My husband and I have given that to her. About 2 months ago while riding home from Target, Matilda wasn't doing so hot. When we got home, the radiator blew completely. My husband is not only an amazing chef but he is also pretty versed in auto repair too. So he decided to tackle this repair, slowly but surely it went from one part to two and then three. My husband then just decided to gut the vehicle and get the engine rebuilt in the process because we knew it was going to happen soon anyways. We took Matilda to our mechanic and had the machine shop picked out. Our mechanic recommended a place that he used frequently and he said that they did great work. So we decided to follow his recommendation and do what he said. The engine was taken to USA Motor and Machine. My husband and I were out of town when it was taken. We were told 3-4 weeks for rebuild. When we got back to town we knew we still had 2-3 weeks left so we waited patiently. At the 2 week mark, my husband called to check because he wanted to be involved in picking the pieces that would need to be replaced. The engine still hadn't been started. Week 3 same thing as well as week 4. We were told that other engines had come in from Purity and elsewhere that took priority. Which meant they would bring in more money. I was patient and waited and didn't say a thing. Week 5 we go for another visit to the shop to check on it. This time, it is in pieces in a back storage building with TONS of other engines. My engine was scattered all over this room. Apart but not yet started. He told us it would be brought in the next week to being the process. That never happened. Week 6 came and went and they did nothing except tell us they have ordered the rebuild kits and were waiting for them. Those parts were never actually ordered. At this point, I called the place we originally wanted to take it to, they told me to bring it over if I needed to. I called Buddy the owner of USA Motor and Machine and asked where they were, he told me to hold and he would go see. At this point, my mechanic had been told the engine was almost done. I sat on hold, when Buddy came back to the phone, he informed me he would have to call me back once he could locate all the parts. I gave him my number and he said he would call right back. This was at 3:20pm on a Friday. 4:30 came and no call back. Not wanting to wait for the weekend I called him. When I called I got "I was about to be done looking and give you a call back", hmm, really? Buddy then proceeded to tell me that they had it partially baked off and a long list of other things that were done and not done. I then asked why my mechanic was told that the engine was supposed to be done that day. He said he had no idea. I asked if I should be concerned and if I should take my engine elsewhere? He informed me that would be a mistake when he is really close to having it done. KEEP IN MIND NOTHING WAS DONE! When I corrected him on a few mistakes he had said to me, he became very argumentative and started to call me "lady". He then informed me that he will not be questioned, he will not be "talked to this way" (I think because I corrected him when he said he only had the engine 4 weeks?). He was very agitated and started giving excuses that he was short handed, why parts hadn't been ordered, that he had too much business and none of it was his fault or under his control. This is a service industry. Whether or not he thinks it is, I am paying for a job to be done. My rebuild was estimated to be $1,800.00 +. Therefore, I am your customer and should be treated as such. I never yelled, I never cursed or raised my voice. I should have been treated the same. The truth of the matter was, my engine should never have been taken in by his shop if they had no intentions of working on it. We shouldn't have been lied to for 7 weeks about the process and where it was if it was never started. This is now 8 weeks, we just picked it up in the same condition it was 4 weeks ago and NOTHING was done to it. The bottom line is we were constantly lied to about the progress or lack there of, they never communicated with us as to issues or delays, the own was very rude and disrespectful to us and called us stupid for taking pictures while there. This is not a place that is interested in building relationships with customers. Which is a shame for Buddy and his business. Proceed with extreme caution when considering this shop. PLEASE. read more

I called two local British car specialist and asked them where they had their engine head work done. Both of them, without hesitation, said USA Motor and Machine. Monday, at lunch I took my TR6 head to USA Motor and asked them to "Fix it". Exhaust valves were sticking. I explained that while there were working on it, please feel free to put hardened exhaust seats, new valves as needed and K-LINE Guide Liners. In other words, I was willing to spend the money needed to do it right! When I asked when I might expect it complete (expecting a couple of weeks) their reply was "probably by the end of this week". Surprised (and really 1. Not in a hurry and 2. thinking to myself, yeah right!) I thanked everyone and out the door I went. On Thursday morning I received a call from USA. My expectation was "well, we found something really wrong and it's gonna take a whole lot of extra work to make it right" (only because it is a British car and nothing ever turns out easy) BUT, shock of shock... "Mr. M, sorry we're not going to be able to do all you planned to have done." That really got my curiosity/worry factor going big time!! He went on to say: "we found that when these heads were worked on earlier, hardened valve seats had already been installed. We also found that all the valves were good and the only real issue was that the exhaust valve guides were about .001 too tight and that was causing the sticking" BIG SMILE ON MY FACE... SO??? USA explained that they had shaved .001 from the 6 exhaust valves and checked all the fit and finish. Without further prompting I was told my head would be complete by lunchtime Friday if I'd like to come an pick it up. Friday, 4 days after dropping off the head, I picked it up. It was shiny, clean, valves all cleaned up and ready to go. When asked what the damage was, the job was WAY under what I had expected to spend. WOW!!!! OVERALL, I am VERY pleased with the service, the attitude of all the folks there, the expertise that USA exhibited not only about my 1971 head but also about several other "strange bird" cars out there. I'm working on another project that is 10 years older than this project was. I have not a doubt in my mind that as I get to the point of evaluating the need for engine/head work, I would absolutely choose USA Motor and Machine again! THANKS GUYS AND A GREAT JOB!!! read more