Came in to see Dr. Alvarez for an annual week visit (as required by my Medicare Advantage insurance…read morecompany). I had to fill out several pages of forms prior to seeing the Doctor. These were forms to be completed by hand (not digital, old school) and then had to be entered manually by the receptionist. I was a new patient and it would have been nice to have completed these forms online, prior to my visit. My appointment was set for 10:00. I did not get in the back for my triage until 10:30 and did not see the Doctor until after 11:00. They do not use a digital scales or blood pressure machines. Medical devices could use some updating. They required me to have an EKG, even though I expressed that I did not want one. They told me they would not bill my insurance and that it was for internal use only and was required by the Doctor. The examining room had rules on the wall and advertising for allergy testing, with two notices to turn your phone off as well as a referral policy. No artwork. The lobby was also decorated with policies on all the walls. Although, they did have lots of brochures for services and magazines on the waiting area. Now for my visit with Dr. Alvarez... the Doctor had a wonderful bedside manner. He was warm and friendly. Dr. Alvarez gave me a thorough exam and gave me some good medical advice. He spent a fair amount of time with me, I did not feel rushed. I would highly recommend Dr. Alvarez to anyone seeking a solid primary care physician.

Doctor is great, front desk staff is the worst I've ever had to deal with. Rude and slow. These…read morepeople have stuck a nerve with how they deal with patients in person and over the phone. When someone is unaware and needs to be educated you do not hang up on them, you correct them. It is common knowledge to say goodbye before ending a call. Just normal manners. Which they have NONE!!! I understand some people have bad days but you don't get a pass to be bad at your job.

The level of attention and service I have received to date from the staff at Dr Palmers office has…read moreme relaxed and feeling at ease with the process. My Primary Care Physician sent them my referral to schedule the procedure, the day after receiving the referral they called me to schedule an appointment to discuss the procedure in more detail. Two days prior to my appointment a nurse called me to ask me questions so we could complete my medical history questionnaire. They also went over all my demographics and they sent me an email so I could set up an account on their office portal. I arrived at the office and once I had signed in they immediately took me to the back for my consultation. Upon exiting the consultation with the ARNP, I went to the check out counter were I scheduled my procedure date. I received information as to the location that the procedure would take place, the time I should arrive and what information I needed to know regarding prepping for the procedure. About 10 minutes after leaving the office I got a call from the office pharmacy verifying my address and letting me know they would be sending me out my prescription to my home. No need for me to go to a pharmacy drop off a prescription and pick up meds. The office was clean, the staff was knowledgeable and friendly. The entire process was easy and quick, the flow in which everything was done in my opinion works. Working in the Healthcare system I can tell you that things are not always as seamless as this process was. They definitely respect their patients time and the treatment you receive helps you feel less stressed.

This is the best gastroenterologist I have ever met. I was seen by him at Memorial Miramar Hospital…read moreand as a follow up visit. He is very respectful, courteous, professional, listens attentively to his patients and has a great sense of humor!!! Will strongly recommend him to everyone! I have know him for 11 years. Thank you Dr. Palmer for all you do!!!

I have been doing my MRI's at this location for over 6 years now. I honestly refuse to have an MRI…read moreat any other place. The service is great. George the technician is absolutely amazing he is not only great at what he does but I require to have contrast injected and he is one of the few people that can get my vein right away just for that he gets 5 stars. The receptionist, they had Sandy who was really good and very accommodating and now they have Vania who is also great. The experience is just a lot more pleasant when you have such a good service.

Young doctor with a common sense approach to podiatry best part about it is they run super on time…read moreso if your appointment is at 2 PM you are usually out of there shortly after that. Even though he's quick, he's thorough and the staff is great as well.

Excellent customer service both front desk and back. You feel right at home when you walk in as…read moreeveryone treats you like family. Best podiatrist ever. Thank you for all your service.

Excellent care.Thank you to the entire team.the doctor and nurses were caring , professional and…read moreattentive.

Absolute joke of a pediatric emergency room…read more We walked in with my son's hand completely covered in blood--he needed stitches--and there was ZERO sense of urgency. From the initial check-in, to the nurse, to finally seeing the doctor almost an hour later... no one moved with any urgency whatsoever. Meanwhile, staff were casually talking about who was going to lunch--as if nothing was happening--while my child was there bleeding. And the worst part? We were there for FOUR AND A HALF HOURS just to get four stitches. This isn't the first time either. The lack of care, the slow response, the complete disregard for patients--it's becoming a pattern at this hospital. Unacceptable.

Beware of extra costs. Make sure to ask BEFORE YOU GET ANY PROCEDURES DONE what the cost will be…read more Dr Saber administered an injection I did not need since I was getting a minor surgery one week later. My insurance covered a portion of the cost and left me with the additional bill. It was not a lot of money but non-the-less they should have advised me of that before hand. I would have opted NOT to get the injection. It did not make any changes whatsoever in my situation and it was obvious I did not need it. Really feels like a money grab. Very disappointing. In addition, Doctors office is REALLY run down and unkept. Will not be coming back and would not recommend for a visit. Beware

Dr Seber is very caring and knowledgeable, I have been going to him since I was 16 years old now…read moreI'm 52. He took care of my birth mark when I was 16 and he made my life so much better for it.

I had an excellent experience with Dr. David Feldbaum, MD, and his entire staff. From my first…read moreappointment through my procedure, everyone treated me with kindness, professionalism, and respect. Dr. Feldbaum took the time to explain my condition, answer all my questions, and make me feel comfortable and confident. I recently had an angioplasty with a stent and balloon in my right leg, and the procedure went very well. I am already feeling better and beginning to walk again as part of my recovery. His entire staff was friendly, attentive, organized, and caring throughout the entire process. I truly appreciate the excellent medical care and personal attention I received. I highly recommend Dr. Feldbaum and his team to anyone looking for a knowledgeable, experienced, and compassionate vascular surgeon. Thank you, Dr. Feldbaum and staff, for taking such great care of me. To me is the best vascular surgeon in the entire florida , same for the staff, Franciss, Belinda and the lady from Trinidad and Tobago, she take care of you better than a Mom. If you are looking for the best Vascular surgeon , Dr Feldbaum is the person. Daniel Oyhenart

I came to this practice for help with varicose veins. Each time I was asked to pay the copay up…read morefront, which I did. I had several follow up visits and an ultrasound. The Doctor was great and I was prepared to schedule the recommended procedure. I waited 4 months for the staff to get my insurance approval. After I called several weeks in a row I finally got a call back saying that my insurance wouldn't cover it. I requested my records so that I could appeal with my insurance. They never sent them. After many calls later they told me they would charge me $1 per page for my records. To get the insurance to pay THEM!! So disappointing. Now I won't go back even if it gets covered. UPDATE: The day after this review was posted the Doctor posted for me to contact him. He immediately made sure I could get ALL of my records, spoke to his staff, and called me back to make sure they took care of everything.

Dr. Serpa and his associate Armando are sent from heaven. I have been in agony for over a year…read more Yesterday, with Dr. Serpa's amazing bedside manner he performed a procedure that has left me feeling a brand new person. They make me feel like I am not crazy. I am so thankful for them sticking with me and helping the pain go away. I strongly recommend them if you feel that you will never find the relief you are looking for. Him and his entire staff show so much compassion. Thank you - Lynda

This is my second visit here and things aren't much better than the first time. I arrived on time…read more(early) for my first appt over a month ago & waited an hour to be seen by an assistant (not the Dr Serpa who was not even in the office) It is now my 2nd visit, the office opened late & it is nearly one hourly since my scheduled appt time. It is difficult to reach this office as they rarely answer the phone, disconnect/drop calls, fail to return calls or speak only Spanish. Jennifer, I believe, is the only English speaking receptionist & while she is very nice in person, either she doesn't return calls or isn't getting messages left for her. That said, DR SERPA IS AMAZING!! Once you meet him, it is obvious why he is one of the best in this field. Confident, Capable, Knowledgeable, Experienced, Caring & Trustworthy are easily associated with him. As one can see from other reviews, they are positive for the doctor however the consensus is that the office staff is the problem; even causing a loss of revenue. Hopefully bringing this to his attention will bring about a change.