Update: 5/5 A+ is all I can say. From the ma, to the pa, and to the ultrasound tech....everyone was…read moresuper courteous and thorough. Eric, the PA, took his time to educate me about the circulatory system, why veins need to be treated, and the repercussions of not treating them long term. The ultrasound tech was a pleasure to talk to, and the ma was very friendly as well. Speaking to them made me realize how much info was missing from the previous practice I went to. This should be the standard for all medical practices. I live in buckeye and made the drive out here, and it was worth it. Excited to continue my treatments here Initial call over the phone went well so far. The instructions that the scheduler gave me for what to do before the initial consultation was more thorough than the other vascular surgeon's place I went to in peoria. I asked if previous medical records from there need to be faxed over but they said no. Crossing my fingers that everything goes well!

Best Botox experience I've ever had. The PA Nicole and her medical assistant, Abbie; were amazing…read more The injections were so gentle, and Abbie was icing my face prior and immediately after each poke. I felt incredibly pampered and relaxed throughout the many units my face required. Thank you so much, I'll absolutely be returning when I need more Botox.

I highly recommend Arizona Vein Specialist! Dr. Present was both personable and professional. He…read moretakes his time to explain the treatment, answer questions, and gives price for treatment. There is no waiting, clean office, and fast painless treatment. 100% Satisfied! Susan P.

I was pleasantly surprised with my results. Very reasonably priced and such kind physician and…read moreoffice!

I was billed over $1,300 for having the doctor perform a procedure. It was in his office, not a…read morehospital, where an extra charge for a doctor coming to the facility is sometimes warranted. When I informed the office, they did not apologize, nor explain the reason for billing me this extra fee. They simply said, "We'll send you a check for that amount." I truly believe they do this repeatedly, and hope that the patient doesn't question this huge, added fee.

Not the greatest experience. It seemed to make my veins look worse. The Dr was nice, but didn't…read morereally listen to me.

Oh, man, these people are on a power trip! In November, I attempted to make an appointment and was…read morerudely told that nothing was available until early January. Fine. I made an appointment and was told that I would have to go into their office to pick up the paperwork. Despite living in the 21st century, they were not able to email it to me, nor send it by snail mail, because they were "having problems with the post office!" I found someone else nearby who gave me the first appointment two days later! When I called to cancel my appointment with Dr. Giangobbe, they insisted on knowing the reason. I told them it was ridiculous for me to have to make a special trip to their office to simply pick up the paperwork for THEIR convenience! A short time later, a VERY rude person calls back--already knowing that I just cancelled my appointment--just to get in the last word. Her tone of voice indicated that she took delight in telling me that my appointment was scheduled for next week instead of this week. She sarcastically said, "Goodbye," and promptly hung up on me! Hey, Dr.Mitchell J. Giangobbe, MD, FACS, with a B.A. in Physics and your first medical degree from 35 years ago, please consider assimilating to the 21st century and bring your office out of the 1990s. In fact, encountering these office problems as a prospective patient, I can't help but wonder if you're still stuck practicing medicine with your skills learned in the last century!

I had an evaluation for a large varicose veins that really bothering me and Dr. Gianggobe took the…read moretime to explain the treatment and what I would expect. Kaitlyn at the front desk is a sweetheart and worked with me to schedule my appointments. Also and im very please with the finally outcome. My legs feels great. I highly recommend them.

I loved the experience with these people. Had a PAE done at their Avondale az loacation. They are…read morecaring people calling me everyday to see how I was doing. Even after hours had a ph number to call if I needed help. 84 years old here never have had caring people when in need they are there for me.

Excellent health care experience had by my husband recently for a prostate procedure. Everyone from…read morethe doctors, nurses and office staff were professional and efficient! The nurse (Shawn I think was his name) explained the procedure in such a way that made it so easy to understand! His analogies were amazing!

Overall experience from beginning to end was a breeze! The staff are extremely caring and kind,…read morestarting with the front office desk, back assistants, P.A nurses, Doctors and Even one of the owners! Incredibly welcoming and knowledgeable of their products. They only have the best stuff and use with the most accurate precision! I Definitely recommend this place and plan on going back in the future! I left feeling Thank you Healthfinity!!

By far one of the most unprofessional and unethical healthcare offices I have ever had to deal…read morewith. My first appointment, I describe how I feel, he spends maybe 5 minutes, orders 2 different tests. I complete the tests on a Friday, I ask the front desk, "If I come in on Monday, will he at least have the results of the one test that was completed in office." She states yes. I go into the office to go over the results of that one test the following Monday, in which I waited 90 minutes past my appointment time to see him for 2 minutes to tell me nothing is wrong. What made this situation even more worse is that while I was waiting to see him I hear him in the hall say, "Well I never looked over her test." I am upset that I waited that long, that he never looked over the results, that he spent little to no time with me and that she stated that he would look over it prior to my appt. I asked for a copy of the report while I was in office and Dr Malholtra said no, that I needed to wait. No reasoning as to why I could not get a copy of the report. To make matters worse, I call 2 weeks later as I have not heard anything for the second test, they tell me I need to come in to get the results and pay another copay. I say "well if nothing is wrong, I do not want to waste my time and another copay, I am assuming that if something was, he would and should have called me sooner." She states "Yeah, it's just a routine test." Needless to say, I do not recommend anyone to come here and Dr Malholtra and his staff should be ashamed of the poor quality care the have given me.

Office staff is very friendly! Seen Dr. Gonzalez and Dr. Marla a few times and they were very…read morefriendly and knowledgeable. Glad to find an office that can help me. Definitely recommend!

I walked into the Phoenix office today with my significant other who had an appointment scheduled…read more While waiting I inquired about some small spiderveins on my leg. Although I had no appointment, the office staff was very warm and accommodating to assist with my small ugly spiderveins on the spot. I'm a very cautious person about these type of procedures due to my occupation, but Dr. Adalberto Gonzalez made me feel very comfortable and my leg looks great. I highly recommend this location to care for any spiderveins you need to get rid of. QUICK, PAINLESS, PROFESSIONAL! BTW my spouse's varicose veins have left the building and his legs look phenomenal! THANKS EVERYONE!

BEWARE OF SCAM!!!!!!!!!!!! I was told on 5 separate…read moreoccasions that my insurance pre authorized the procedures and I wouldn't need to make any payments. 15 minutes before my last procedure, the front office lady called and canceled my appointment, said insurance denied everything, now I owe thousands of dollars and they will not complete the plan of care until it's paid in full. I spoke to Dr. S about this and he said he would send in a letter of medical necessity and proceed with the plan of care. Despite the Dr telling me directly to make the appointment, the front office lady refused. I called my insurance and they said they never received anything from the drs office. When I called this office to ask for the billing department, they hung up on me and when I called back they sent me to voicemail. When I kept calling, they said there is not a phone number to reach billing. What kind of doctors office doesn't allow patients to contact the billing department? Lawyers are involved. DO NOT COME HERE.

Every time I go to my specialist Dr Sharma office I always get the best healthcare performance from…read morehis leadership team

I started seeing Dr. Marquard because I found him on the Ehlers-Danlos foundation website. I've…read morebeen seeing the office for about seven months now, and I am extremely pleased with the care that I've received from all of the providers. Because I am a frequent user of the practice's patient portal, I do not mind the $50 administrative fee because I feel it is necessary to balance out the extra work that they have because of the patient portal. For patients with EDS, this office is a godsend as so few doctors acknowledge the disorder, more or much less treat the disorder. I appreciate the added bonus of having in-house counseling and the in-house lab. Every time I go in, I am greeted warmly and well taken care by the administrative staff and medical professionals.

In my opinion, based on my experiences described below, Thunderbird Family Medicine and their…read moreassociated practitioners are UNETHICAL and MONEY GRABBERS. They will hold your refills and lab orders "hostage" to make you come into the clinic so they can charge you another co-pay and bill your insurance for another office visit. Background. I went to the same doctor for almost 20 years. Unfortunately, he had a stroke and could no longer practice medicine. We had a great relationship. Every year, I would faithfully pick up my lab orders, get my labs drawn, then schedule my yearly appointment to discuss the results and make any necessary changes. If something unusual came up mid-year, I would make an appointment to see him. If I needed a specialist, he would recommend a good one. Perhaps I was spoiled with this kind of patient-doctor relationship. When searching for a new primary care doctor, I asked my friends who lived nearby for a referral. Dr. Scott Marquard with Thunderbird Family Medicine received a lukewarm recommendation and had decent reviews, so I decided to give him a try. It turned out to be a BIG mistake.  Red Flag #1. The clinic charges a yearly fee just for the privilege of going to them.  Red Flag #2. On my initial appointment with Dr. Marquard, I brought in my 20 year history printed out for him along with recent lab work. My vitals were taken by the technician and I waited for the doctor. He came in, shook my hand, then we had a ~15 minute discussion, then he shook my hand and left. No look at the eyes, ears, throat. No listen to the lungs or heart. No nerve reflex test. No palpations. Nothing. Only conversation in which we discussed my current prescriptions and an upcoming international trip, among other things. I was told to call in for future prescriptions refills. Red Flag #3. When I called to get my prescriptions renewed, I was told by the front desk that I needed to make an appointment. This was contrary to what we had discussed on my first visit. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. My resolution was to call 98 point 6 (my telephone insurance service) and pay $5 to get my prescriptions renewed (they asked to see my lab work which was current). Red Flag #4. When it was time to get my annual bloodwork done, I called to get a test added to the lab order (I found out about a test that could tell if you had a genetic disposition for blood clots - my dad died of a DVT). I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. My resolution was to skip that test and go ahead and get my blood drawn. Red Flag #5. As my international trip to India and Nepal was getting close, I called to get prescriptions for an anti-nausea and antibiotic "just in case" as we had discussed during the initial meeting. Guess what? I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment to discuss CDC guidelines. My resolution was to wait until my annual and visit an expensive travel clinic that would be much more knowledgeable about international travel.  Red Flag # 6. After my annual and after my international trip, I called in to get a prescription refilled. Guess what???  I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. I called again when I was almost out of medication, I told the front desk that the situation was "b*llsh#t", and that I had been in 8 weeks prior and my lab work was only 9 weeks old. She refused to connect me to a doctor, so I tried to use their portal to make the request to the doctor directly. Dr. Marquard told me via the portal that I verbally assaulted the staff and was terminated from the clinic. This was not a huge disappointment as I had already researched, found, and made a future appointment with another primary care doctor.  Note #1. All this occurred in a period of less than 8 months. Note 2. I saw another provider (NP - nurse practitioner) other than Dr. Marquard for my annual. I can't find the name as my access to the portal has apparently been terminated. I remember that a PA signed off on the visit (also a red flag???). So, patient BEWARE!!! I highly recommend finding another clinic if you value your time and money. If you choose to go to this clinic and see these practitioners, make sure to get prescriptions filled and lab work orders in hand before you leave their office.