I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

An odd mix of super modern and painfully dated. A few machines are perpetually out of order, not…read morefilling, not heating, etc., but most are in good working order. Best tips: Go early Get the app Pay attention to the app settings for the dryers - medium is the default heat setting Recently, they updated the prices. Most notably, for the dryers. Now instead of five minutes of drying time for a quarter, it's four minutes. They didn't inform the staff until after it was done. Strange and annoying. I've been a regular lately while my machines were on the fritz, and then while awaiting sales and decision and delivery on new ones. Happy to not have to come here anymore, tbh.

This is absolutely ridiculous. We come here each week because it's the closest thing to us. To have…read moreemployees and customers in this heat is unacceptable. It's not broken as it's been like this since the beginning of summer. The employees are drenched and everyone is sweating. Fans go super slow and the heat is unbearable. Most of clients are elderly and should not be in the heat. Do better.

Clean, respectful, courteous, My dress came out beautifully…read more At first I thought the price a little high, but I remembered I haven't actually had any clothing dry cleaned in decades, and most laundries no longer offer dry cleaning. It was worth the drive, also.

Very fast and friendly service ! I had alterations and I left happy and it's so close to home.read more

THE WORST. Very expensive for all services. I paid $40 for a…read moresimple men's button down shirt to have sleeves shortened slightly. $40. When I wore it the first time, I noticed large yellow stains on the white shirt that weren't there when I dropped it off. Returned shirt, pointed it out, and asked that they remove the stains. All the guy could barely say in barely understandable English was "we try. Dry clean. Eight dollar" Um no. I said I wouldn't pay for damage they caused and would never return. Ever. Guy followed me to my car bordering on stalking Steer way clear of this rip off place

This place is very expensive. I dropped off some polo shirts, dress shirts and a couple of pairs…read moreof pants. 210.00! Talk about sticker shock!

I have had numerous pieces of clothing altered here. Always an excellent job and reasonably priced.read more

I havent had to get an outfit dry cleaned in awhile but had to for a wedding Im going to tonight…read moreactually. I brought 2 pairs of pants and two dress shirts. She was very friendly and made sure she had my info right and assured me it would be ready in time for the event. Got them back this morning and they look like brand new shirts! She even put a plasty thingy on the collar and folded the sleeves nicely with a clip to hold them in place. Was painless and easy and will go to them again the next time. Hope this helps.

We've had excellent results with Starcrest. They might have closed this location after Covid…read more But, we're still using their pick up and delivery which comes from the St Charles location, I believe. Either location, we've had nothing but great experience with them!

Sorry to say that after at least 9 years, this location closed on 25 April 2023. The service,…read morestaff and location was outstanding. I will miss the team here and the proximity.

Fantastic to work with, super friendly! Great job on all of out laundry every week!…read more We can't say enough good about the team at Laundry Luke's! Running a grooming business, we get some pretty smelly laundry as you can imagine! Week after week our towels and accessories come back clean and smelling great!​

I just moved here and needed a laundromat for my clothes. Our washer leaked and ruined our laundry…read moreroom floor, so we've had to take our laundry here. The attendant is fantastic. She is very friendly, helpful, and so quick to get your laundry back to you should you drop it off to be cleaned and folded. The machines here are in great condition with multiple sizes to choose from. As with everything in this world, the cost of doing laundry is high, but I managed to do a load for about $7. I didn't have time run the dryer twice like I have at other places. My clothes came out fresh and clean. There are books and chairs to pass the time. I felt pretty safe here even after dark. All in all, this is a pretty decent laundromat. It's clean, well-lit, and efficient for doing laundry.