I tried going with Optimum Mobile and did not have a good experience…read more Changed back to Verizon and wanted to thank Kiki for excellent customer service! We have six lines and she was very accommodating, and knowledgeable.

Great store and employee, wanted to thank Emilio for helping me set up my new phone up for me…read more Thanks man

Early November, 2025 I joined my THIRD MOBILE SERVICE in three months! After moving to Ferndale…read moreCA, I needed cell phone service and WiFi. For a ROKU TV, I got OPTIMUM TV! For cell service I chose the same. $100 for installation of OPTIMUM equipment plus monthly fee about $60. I was happy. I also joined OPTIMUM for cell service. I was NOT happy...bad customer service, they transferred me gawd knows where to someone who barely spoke English! So after 4 days, I went to VERIZON showroom in Fortuna, and changed only my cell. During this first couple weeks of September, I'm listening to the playoffs for baseball WORLD SERIES! The Dodgers could do it again! My ROKU TV is good, but no playoffs! Now I'm with VERIZON for my iPhone. They said "One of our PERKS for you is FOX ONE including sports!" But it wouldn't load on my phone or TV! Over ten days, as my Dodgers got into the WORLD SERIES and played seven games...I was on the phone with Customer Service, Supervisors AND even Tech-support, no FOX ONE!! The last day of the World Series (and my Dodgers won) I was on the phone for FOUR and a HALF HOURS!!!! No game.... So soon off I went to a new phone provider! I checked US CELLULAR on Yelp, AT&T on Yelp...not great reviews. When I checked T-MOBILE not one review??? Zero nada! That could mean only one thing to me! NO COMPLAINTS!! So I went to T-MOBLE in Fortuna CA. (Chase and Cicely) took a friend too! She got phone service for herself and a daughter too, PLUS NEW iPhones too! I got phone service for my phone, same number I had for 20 years and Star-link (satellite by Elon Musk) for WAY LESS than OPTIMUM! I'm almost 80...NOT a Techie...and left there with new cell phone service and a little box to take home and plug in! Oh by the way, the so called PERKS at VERIZON? Are only for a few months! At T-Mobile they are permanent!!! PLUS I got a FIVE YEAR PRICE guarantee! In writing! The monthly service is less, for both cell and TV and much less! That matters to me in a time when EVERYTHING is more expensive!!

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

New service early November 2025! I'm very impressed! I did cell phone service for my iPhone 14,…read moredidn't get a new phone no pressure! I'm liking (so far) the service, the availability of my needs, no high sales! They put everything IN WRITING! Cecily and Chase were beyond professional and helpful plus knowledgeable! The value was unbeatable, less than most. My change over took probably 15 minutes! I got not only cell service, but Star-link for my ROKU TV at home!! Not insulation fee, just plug it in! I'm almost 80...I think I can do that!

Have had wonderful, amazing experiences at this store in the past. Used to be a go-to! But when…read morewill businesses learn that they lose customers- AND money- if they employ people who are just nasty & hateful right from the get go? Like I KNOW, masked up dude wearing a mask in an empty store (?), that NOBODY likes their job, especially in this economy. I get it. But that doesn't mean you need to take your hate out on a customer who simply walks through the door and says in a friendly manner "Hey, how's it going?" (A friendly customer who has always, always, without fail, generously tipped previous employees of this establishment who were, ya know, basically nice & decent?) SO... if you like being glared at with the most hateful expression ever for 10 seconds before being spoken to like you've just killed their grandma with a lifeless, affectless, "How can I help you?" THIS is your place! For all the masochists out there... So, I tried again... "Hi!!!!" and again was hatefully glared at, followed by "How can I help you?" with the MOST disdainful, ugly tone of voice. As me simply opening the door and walking in was the bane of this person's existence. Yeah, bro, that's a no go. At that point I might or might not have said something rather cheeky and rude in my shocked and appalled state. In hindsight, I wish I would've said something along the lines of "You could 'help' me by treating me as a human being, please." But maybe, I should think positively, and give this biz the benefit of the doubt and some props? Maybe they're employing people on the autism spectrum who can't help they don't follow polite societal norms? If that's the case, then the owner really ought to give workshops on how to interact with the general public for these employees. As for me? I also slave at a job I'm not too fond of, but I would NEVER in a million years dream of taking out my disdain on an innocent customer. So I happily drove to another iPhone store in Eureka where I plopped down $150 for what I needed as there was NO WAY in hell I was going to give this business money after being so atrociously treated. No way.

Am writing this review from Venice Beach-- THAT is how stunning the service here is!!…read more I researched the best tech/phone support in Humboldt for my dear 86 year old firecracker mom who lives in McKinleyville, who has become a texting superstar lol and was distressed to find her older iphone battery dying. Dan is a freaking superstar of both tech acumen and humanity. He was beyond helpful, dedicated, knowledgeable and everything else you could ever hope is there across state to help one's beloved 86 year young madre. We are grateful beyond words for Dan and iExperts. What a gem for Humboldt County. Winner winner chicken dinner for all. Thanks Dan. :)

I dropped off my iPhone for 1 hour and its broken screen was fixed. No muss, no fuss. Rather…read morepricey but did a great job! Side note: they also support HSU's (local university) student run newspaper. This store invests in its community so that's also a plus. Screen replace was 130$ for an Iphone 5c

Eric is knowledgeable, pays attention to customer needs and he'll find a way out of your tech…read moredilemma!

Robert is an absolute gem. We collaborated remotely from Los Angeles to fix some technical issues…read morefor my elderly mother-in-law; he not only tackled the problem but went above and beyond. I can't recommend Advanced Tech Solutions enough for anything tech-related in Humboldt County. Many thanks again!

Excellent service! Highly recommend. I've unfortunately broken two Apple devices in the last 1.5…read moreyears and each time this business owner has stepped up and saved the day. I've had a broken iPhone screen, AND a broken Apple ipad charger port that needed to be fixed. I'm so thankful for this affordable, fast, friendly and knowledgeable service offered here at this location. Prices can't be beat. Thank you for all the help, much appreciated!

Horrible company. Wasted $500.00 on a wireless bridge that barely worked for a week and died…read more They blamed me, said I plugged it in the wrong POE injector. This company is a scam. Chris, the owner and tech support person, seems to think his proverbial *hit doesn't smell. They ignored me for over a year, and then had the audacity to try and charge me for repairs. No, no, and triple no if you are considering buying anything from them.

These folks should be forced out of businesses. As for the product it isn't as advertised and the…read morecustomer service that goes along with it is the worst ever I've experienced in a long time. Chris, the President of the company is also the tech support person. Condescending beyond belief. Never let me speak, spoke over me to the point I just threw my hands up. I am a IT person who knows more than a bit about networking, routers, access points and such and I'm here to tell you this product isn't worth anything. I sent back equipment and the nightmare continues. I don't have the energy to haggle and fight with these people so I'm eating 300+, shipping and insurance to return 45+ rather than go down the rabbit hole. Buyer beware!

I wanted to take a moment to personally compliment NMS and your employee that helped in our Fortuna…read morebranch yesterday. We had a complete office furniture install/rearrange yesterday. The NMS employee that was sent down to deal with our electronics, Dana I believe his name is, was AWESOME! Patient, calm, kind, positive attitude, extremely professional, did his job and was a PURE pleasure to work with. We completely and totally appreciated him. He also went ABOVE and beyond his job. He made sure I had enough plug-in's, he set my phone up, my calculator and when it wasn't the way I wanted it he moved it around. He even made sure my apple phone charger would work in the USB port. Serious and sincere kudos to him. He made NMS proud yesterday. I would NEVER contact another company for my IT needs. NMS is amazing. Kristi Imperiale Escrow Officer Humboldt Title Company Fortuna Branch

From the owner: As a full-service, award-winning Managed Security Service Provider (MSSP), we provide solutions in…read morethe areas of cybersecurity, compliance, cloud, network infrastructure, and managed IT services. With 24/7 IT support, fast response times, and remote capabilities, we are always available to help our clients with their technology and cybersecurity needs. Valeo Networks delivers best-of-breed technology and cost-effective managed IT services that fit seamlessly into your processes and budget. Not only do we provide a full team of certified IT experts, but we also give our clients access to powerful, enterprise-grade technology solutions that keep their core infrastructure secure, streamlined, and running efficiently. Most importantly, our people-focused approach makes it easy to do business with us. We collaborate closely with each of our customers to understand their goals and help them work smarter, not harder. We do the heavy lifting to develop and execute IT solutions and simplified tools that make our clients' lives easier. Whether it's a large project or a small task, our helpful, friendly team members go above and beyond to provide our clients with excellent customer service and reliable support--every time.

Parker Stewart ..... the best installation "guy" in the county. Years of experience. Great…read morepersonality. Honest up front and confident of his abilities. My cave sounds great and operates like a professional theatre. Thanks Parker.

An awesome shop with stellar customer service. Wendy is knowledgeable and will have you set up and…read moreout the door in no time flat! Really really happy to have found such a welcoming store! Thanks guys!

Both my husband and I have visited IExperts several times. Invariably, the staff is helpful and…read morepolite. Today my husband was in and talked with Mo, who helped him quickly and efficiently with his phone not charging. Any time we have problems with our phones, we'll be taking them to IExperts.

I took my iPhone here to get the cracked screen replaced. The replacement was poorly done and my…read morephone had numerous glitches following the replacement. WARNING TO ALL: They do not replace the water indicator, so when I went to upgrade my phone T-Mobile wouldn't buy my phone back. Apparently this shop is notorious for this. Do NOT recommend coming here. Update 2/28/23: The owner replied to my comment assuming I had the wrong shop. I assure you I do not. (They also have no way to look me up in their system based on my yelp account...) The 1 star stands.