THE WORST. I called with a concern about my new iPhone and the person I spoke with was extremely…read moreunprofessional and rude. I'm a super patient person and try to give others the benefit of the doubt, but we ended the conversation with me having to to go another Verizon store because this employee did not know what to do, let alone was very off-putting.

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

I want to give Cameron, from this Verizon Wireless store, 2 thumbs up! I had a billing issue that I…read morecould not get resolved by calling VZW customer service, after multiple attempts. Upon sharing the issue with Cameron he made numerous calls into VZW and finally got the matter resolved! Thank you Cameron! You could teach VZW corporate a number of things. Thank you, thank you, thank you!!!

Been here for over an hour and still waiting in line. Very understaffed. Long long wait times. It…read moretakes an unbelievable amount of time to open new account and the employee is doing a great job helping the folks in front of me. Unfortunately I need a phone today. Frustrating.

horrible just horrible do not waste your money!! Slow when you have it but good luck getting a…read moreconnection! they say sorry on the phone do nothing about it and still charge you. They suck!

If you want to turn a one hour movie into a two hour movie, the Redzone wireless is the choice for…read moreyou. If you love to watch the buffer loading symbol in all of your favorite apps then call them you will not be disappointed. If you want to spend 8-10 hours waiting for a game to download then you have come to the right place. If you love using your phone for a hotspot while your actual internet just sits and buffers this is 100% for you. However, if you want to watch a one our movie in an actual hour then don't come here you will be disappointed. If you want to buy a game and play it the same day, don't come here it won't happen. After coming on to three years of tolerating this service provider and having multiple people come over our pain is finally over because a new internet provider is here I can say good riddance to this company.

I never signed up for it, but I had a talk with someone that did. I was talking to my husband about…read morechanging internet services and discussing fair point. Someone, a kind soul, overheard me, and told me he would NOT recommend fair point. He talked to them about signing up for it, but something went seriously wrong. His internet went out, and they accused him of lying. His service was replaced three times and it still did not work.

Awful. The worst service - the tech that came to install had a "I really don't want to be here"…read moreattitude. Called the lady at his office a "fat cow". To boot, he couldn't install that day. When we did get installed, it was so slow, I thought it was 1998. When we complained, we were told that we were lucky to get that. We signed up for a money back guarantee as long as we cancel within 30 days of install - no problem, right? Wrong. They said the money back only applies to the internet portion, and not the phone - something they never detailed upon signing up. Theft? Yep. Got Time Warner and we love it - fast, like 2012. Customer service is exponentially better. Not being the only ones (many friends have complained of their service) I'm pretty sure this company will tank within a few years, if that, and there won't be a need for reviews on this piss poor company.