Absolutely the best and most knowledgeable service I've ever experienced anywhere. Jeff and his…read moreteam have specialized knowledge no one else has and I can't imagine taking my classic British car anywhere else. True artisans.

These guys are the real deal when it comes to British iron. They serviced a non working rolls…read morebrake suspension hydraulic system and it worked flawlessly

I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

Jo "Super Girl" Nugent best new car sales person ever! Jo was very knowledgeable on all new vehicle…read morefeatures and tech. We appreciated her honesty and straight forwardness, and she was incredibly easy to work with. We did our due diligence and shopped five other Toyota dealerships, and family Toyota of Burleson was by far the cleanest and had most respectful staff all the way from front receptionist to sales to service. We would absolutely buy from family Toyota of Burleson again and recommend anyone just to skip other Toyota dealerships and buy from Jo as Super Girl will find you the best vehicle and deal!

FAMILY TOYOTA of BURLESON My Lexus was recently totaled…read moreafter I incurred two "no fault" accidents within 3 weeks of one another both caused by non-insured drivers. According to one of my adjusters (as I was dealing with two separate claims), that sort of thing doesn't usually happen! I wasn't planning on buying a new car for a few years as I'd had such good experiences with my last two Lexus vehicles. But it all changed when that last accident totaled three cars due to someone driving under the influence. And so began my search for the perfect new (or potentially used) car. I went to so many dealerships and test drove everything I thought I might like. Volvos, Lexus, Subaru, Mazda, Mercedes, BMW and Toyota to name a few. I called dealerships. I searched online. I had so many tabs open on my phone & photos saved that it was beginning to overwhelm me. I was disappointed and lied to by more than one salesman to be sure until I visited FAMILY TOYOTA in Burleson. My salesman was Dominic Gomez and how he changed my perspective of a car salesman! He was honest & upfront with me and genuinely cared about my needs, budget and concerns. He heard me out and was patient to the point of even setting up my phone with the Toyota App. When I was ready to buy my new Toyota BZ, he didn't flinch when I said I needed to drive the Toyota Crown "just to be sure" since I love a luxury car. In the end, I went with the new 2026 BZ Limited BEV (battery electric vehicle) as I just love the smooth ride, platform and trim (not to mention the huge savings by not buying gasoline)! The store's General Manager is Dustin and he was most accommodating & helpful, too. I was so impressed with the no pressure sales and how clean & organized this dealership is as well. I really can't say enough having been through so much these last two months as I did extensive research & was really losing hope until I walked into FAMILY. I had other car salesmen from premier dealerships literally lie to my face about prices but this didn't happen here. I have converted to Toyota as I was treated with total respect and left feeling confident in my purchase. Ask for Dom and tell him his new favorite customer sent you. You won't be disappointed that's for sure.

If there was the ability to give 10 stars I would again and again…read more I have used Tims three times now for my Audi A5. Not only do they have the sweetest ladies and the cutest "shop dog" working the front office their techs are amazing. My last visit I was reporting my car would make a noise when I would brake then turn. Turned out to be a can of tire shine under the seat. I was mortified and they were gracious! I had lunch sent to them the next day! They are honest, fair, and delightful to work with. I will only take my car to Tim in the future!

Tim's German Auto has changed owners and the change was no for the better…read more It felt like they are all about the money and giving me a huge list of all of the things the car needs to have done. When I first called them I asked if there was a charge for diagnosis and was told that they only charge for Electrical diagnostic testing. But when I went to pick up my car, they charged me over $225 for the diagnosis. I DID NOT HAVE AN ELECTRICAL DIAGNOSIS PERFORMED ON MY CAR. Avoid this one or beware!

I'm a Lewisville customer and sad they aren't as close but I love the service and kindness I got at…read moreMike's. They did my brakes, state inspection and oil changes. They quoted reasonable prices and just provided an all around good experience. Joseph was awesome whenever I came in to get service. My coworkers who have gone there, thanked me for the recommendation.

I have been taking my cars to Mike's Auto Center for about a year now. From oil changes to…read moretransmission's the guy's there have always been friendly and fair. They aren't trying to up sell you, they just want to make sure they take care of the customer. I love that I can show up in the morning and get an oil change done without having to drop my car off, or wait a long time. It makes it convenient when you have a busy schedule.

Great service, no upcharge, got the vehicle fix when and for how much he advised…read more Jay saw we had limped the car in and really couldn't make it anywhere else without a tow, and he never took advantage of tried to upsell. Very honest and open.

Jeff has been servicing my 2009 Pontiac G8 for 4 years. He is without a doubt the best auto…read moremechanic I have ever had the pleasure of meeting and knowing; he is knowledgeable, honest and thorough. Provides all the services of GM without the HIGH COST. Thanks, Wayne J.

My mom had a great service experience today!! Thanks T.J.!!!…read more We've bought 17 new Toyotas so will definitely keep Family Toyota in mind for our next deal!!

Every time I come here I'm treated very well. Was brought in and able to trade in my truck, get…read moreinto the exact same trim just brand new, reduce my payments, and put no money down. Always easy, and look forward to my next experience! Patrick was easy to deal with and made the process smooth.

I had a great experience with Mike. He was professional, honest and prompt in his communication. He…read morewas upfront with his pricing. Mike took the time to explain what was wrong with my sister's car and it ended up being a quick fix. I would definitely use his services again.

Mike was great. Honest and solid with price upfront. Mike got the parts needed and fixed the issue…read moreright away. Mike took time to check on my kiddos dirt bike too. Highly recommend. 5 stars.