since they had a change in personnel two months ago service has gone down a lot. repairs are taking…read morelonger and appear to be very short with technicians. While I have been pleased with the work done over the last 20 plus years i may have to find a new repair shop

I'm out 2k because they busted my radiator during a coolant flush. I am now being completely…read moreignored by them. I have submitted a claim and have heard nothing. It's been a week. DO NOT GO HERE.

Finding a good car repair shop is a lot like trying to find a unicorn in the dark while…read moreblindfolded. However, you can take the blindfold off, turn the lights on, and gaze upon the unicorn that is the masters touch. These guys are the kind of guys that I'd trust watch my newborn baby. Affordable, knowledgeable, and technically competent, are a few words that come to mind when describing TMT. In all seriousness, the best car repair shop in cowtown.

Used The Master's Touch for the first time and was very impressed. The communication was great and…read morework was done in a timely manner. I think this will be my go to for vehicle maintenance in the future. Thank you guys for the great service!!!

I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

They did some suspension work on my Mini Cooper and it drives like a brand new car…read more Fair and balanced pricing.

They don't charge dealership fees. Great customer service I would recommend them over the Mercedes…read moreBenz dealership in Arlington

Great Service and Price ... AC Service in the middle of Summer ... Terminal 15 was there for me …read more Appreciate it !!

Danny is the best. He's been nothing but transparent and honest so far. I have a 2011 Range Rover…read moreSport (the most high maintenance car I've ever had, iykyk) and he is able to set up a repair with recs on how and where to get my parts and all for really reasonable labor prices. I've had to take my car in a few times this year for alternator, starter motor, and brake pad replacements and Danny and his team always get it done in timely manner. Can't recommend a more reliable mechanic.

In August 2025 I got a thermostat housing component replaced for a coolant leak about $600…read more It is now 3/6, my car has still been hitting the hot mark for a couple months since back in Jan 2026 too but I just got the chance to take to a new mechanic who gave me the run down that the housing component is massively leaking still. Called up there and they said "thats 6 months, our warranty is like 5 months"; Of course I'm being told the warranty is shorter than the period since they've "repaired it". The mechanic I just went to (Bk auto repair) insures a 2 year warranty or 10000 miles. So I guess pick your mechanics who will actually fix things, and if something goes wrong on their part, fixes it right again.

I walked into Richland Auto Care expecting at least a simple "Hello" or "We'll be right with you."…read moreInstead, I stepped into a wall of silence. The door chime rang loudly, yet every staff member kept their heads down as if I didn't exist. I stood there for what felt like an eternity--long enough for two different employees to walk past without so much as a glance. It was awkward, frustrating, and downright rude. If a shop can't extend the most basic courtesy of acknowledging a paying customer, how can I trust them with something as important as my car? I walked out feeling invisible and disrespected, and I will never return.

Professionals & honest individuals knew what they were doing and I will definitely be back.read more

Fast Honest Service, This Seniors is a place you can depend on. I have been going to there Honda…read morerepair shop for years, then purchased Highlander, and now I use Lexutech only that way all your repairs are on computer so you can call and ask. Happy Trails Chris Gotcha

Kris and his staff perform the best repair and maintenance on European cars I have ever…read moreexperienced 40 years of European car ownership

If you have a Volvo or a Saab there's literally nowhere else you should go for any repairs, oil…read morechanges, tune ups or inspections. The guys at Gorecki, from the owner on down, are honest, great at their work and efficient. I have a Volvo XC90 with 140k on her and she runs like a top. Autobahn wanted to charge me some crazy amount for some issues with the sway bars and alignment. Gorecki got it done and for half of what Autobahn was quoting. These guys are the best at what they do.