This post office is a hidden gem! I just happened to be in the area and wanted to drop off my CO2…read morecanisters before heading back to my side of town. As soon as I walked in I felt a calm come over me! Really. Yes, in a Post Office. I even mentioned how quite it was and the woman shushed me. "Don't tell anybody' she said! Ha! I get it, my local Post Office is a run-down mess. I can see myself making it a point to come all this way just to mail my packages. It's that peaceful. But I won't keep it to myself. Come here.

DO NOT USE THE OUTSIDE BLUE BOX COLLECTION! My mail was stolen, my check was washed, and check was…read moredeposited to a fraudulent individual. The White Marsh Police Precinct stated that they get at least one complaint a day regarding stolen checks from mail at the following three locations: Perry Hall Post Office, Nottingham Post Office, and Rosedale/Golden Ring Post Office. The post office is doing NOTHING about it. No cameras installed. No warnings to the public. In fact, when I spoke to the Perry Hall Post Office, they said they had put a sign on the blue box for people not to use it but they do anyway so the sign was removed LOL. Sooo you are ok with people being defrauded out of thousands of dollars? I said why don't you lock up the box or remove it - mail person said we can't do that. But you can put a sign on it that says don't use it LOL. I heard it is an internal ring operating across these three post offices. You can't step on someone's property without a Ring camera catching you but the USPS can't install cameras to monitor the mail workers and blue boxes?

We went to get paperwork for passport renewal. Went back the same day a few hours later, there was…read morea man was behind the counter. He said we needed an appt or to come between 9-11 am. I looked at my husband and said "I wonder why we weren't told that earlier?" He rudely replied because YOU didn't ask! Why are federal employees always so rude????

This is a really neat little historic post office on the outskirts of white Marsh. It's small, so…read moredon't expect the same amenities of some of the bigger places, but because of its location it didn't have the usual lunch time crunch i'm used to when I've tried to do a post office run at noon. The staff was really polite, and was even politely chatting with customers. 4 Stars mostly because I love that these older places are kept up and running. The massive post offices that are popping up more and more just tend to get mobbed.

On 4/3/26 I was scheduled for a passport renewal for a lost passport and was not greeted or even…read morespoken to. Nobody checked me in or assisted me. The woman behind the counter are unprofessional and rude. Comments being made about "Why is she even here, did she even book an appointment. we are closed?" completely unbelievably unnecessary. When I've waited in line for 15 mins over the actual appointment time. When asked to speak to a manager she mentioned that I was mad about the Incorrect Photo that she told me to get from CVS. Not knowingly being aware of the fact that I've been unsatisfied from the level of introduction from the very start. Nobody greeted me said Hi or even asked what bought me in. But when other customers came in to get their passport serviced. The employees seemly shown favoritism and or excitement to service. Sad to see how poor we treat each other. These young ladies should understand professionalism, etiquette, and integrity to all customers who come to this post office. I will intentionally revist this location for the exact same service and expect better service. Update: Please go to Towson Public Library, for your passport needs. Thanks to Mellisa they will take care of you. Very professional and friendly, speak to you the moment you arrive. They even take passport photos. Ask for Melissa. They are very competent respectable and professional and will educate you on the prices.

Ugh. My wife set up…read morean appointment for passports on a Saturday. Showed up at our scheduled time and we were informed no one was available to do passports on Saturdays at this location. Why allow us to schedule an appointment if no one is available? The employees were helpful, suggesting two other post offices that could help us on a Saturday and calling one of them to ensure someone was available.

Hours said they open at 0900 on Saturday, it's currently 0921 and a line of about 20 people waiting…read moreoutside. Not a worker in sight. Couldn't get them on the phone to try to redeliver my mail, so I had to come In person. Embarrassing service for a system that we have to use.

We Live in Ballard Gardens Horrible Mail service we are on an overtime route we don't have a…read moreregular mail person if no one takes the overtime we don't get our mail the recent snow we didn't get mail for 4 and most of the time we get someone else's mail even in good weather we don't get mail delivered occasionally Middle River post office supervisors need to be fired Never answer the phone and lie about the delivery situation

"Ladys" in the front are a mess and so unnecessary loud had an attitude as soon as i walked in…read moredon't recommend this terrible spot anymore. was a good spot when there was a man there he was kind and welcoming these women are not and are the total opposite i went 07-09-26 at 3pm fire the women at that shift and this spot might bloom again

Ghetto , rude , no home training or customer service, the manager sounds like she's straight out of…read moremiddle school . I've made a complaint and while talking she's interrupt me not hearing what I was saying. Ive then stated the issue then she understood, if she would have just listened from beginning,They hire anyone and surprised no one met them outside yet

This office's mail carriers, while polite, are unreliable at best. Instead of indicating that,…read moremaybe, just maybe, they didn't have enough time to get to your house to deliver a package - they just never show up, never leave any notice, and then indicate in the system that they attempted delivery. The problem is, this is Parkville. People here have security cameras on their homes. So, we know if you showed up or not... especially when we've been home all day. I realize that people sometimes can't finish all their work in one day, but at least be honest about it, folks!

I walked up had attitude. Asked her a question about letter from ebay that showed delivered. Was…read morenot in my box.I was worried about it and getting stolen. She was so nasty. I asked her why she was acting that way . Nicely. She said if I did not get out of he line she would have me carried out .lol They are a joke. The worst . I was being nice.

I use this post office all the time. Highly recommend. Staff are friendly and very helpful.read more

Got there after 9am on a Monday (not a public holiday) and no one was there. Came back around 930am…read moreagain to try my luck but still no one was there and the door was locked. What is happening? There were other customers who were waiting around.

I have lost 3-4 pieces of mail since they closed the Glen arm office. They also are not very…read morefriendly when you go into the office to send something. I also have had to ask that they remember to close the mailbox door , which is not difficult , but it is still left open. I understand that once in awhile something gets displaced but I feel like they don't care but I'm sure if it was their package or mail they would feel the same . I also continue to get the wrong address mail , it comes here but it's for Manor Rd., the and number of house are different. maybe they hire people who can't read or have a eyesight problem.I have reported the problem and called about the missing mail , but no response!

I wouldn't have known this place existed if I didn't google it. This place is in the cut near a…read morestorage facility. I just dropped off a package but this location is fine. There is parking and they have a box where you can drop off packages if your package is prepaid. There's a lot of space here and it's clean.

Here's another package this afternoon I found on my curb so OBVIOUSLY my last complaint just went…read morein one ear and out the other but they can't use covid or the economy as an excuse because it's outright disrespectful to sit packages on the side of the road so that EXCUSE IS COMPLETELY OUT THE DOOR !