My husband and I went to a dealership looking for a particular vehicle they had on their website…read more When we got there, they said the car wasn't on their lot, but they found it at their sister dealership about 20 minutes away. While we were discussing the car, they told us it had just sold, so they started showing us other vehicles on their lot. They also took our keys so they could give us an appraisal on our trade in. We waited in the lobby for a long time when a manager came up and said the person who took our keys went home and they couldn't find them. He told us to test drive some cars while we were waiting, but when we declined, he miraculously found our keys seconds later (in his pocket). Needless to say, we grabbed our keys and walked out. We found the car at the sister dealership (that was supposedly sold) and took it for a test drive. I like the service department, but I'll never purchase a vehicle here. I'll also go elsewhere for service once my vehicle isn't under warranty anymore.

Always have had an excellent experience since 2018. I've had great customer service from Larry and…read moreSarina in Service and John P in Sales. Thank you all for all of your help!

Amazing dealership, if you can really call it a true dealership. I recently sold my daily driver…read moreand was in the market for a car. I was searching all day and looking at different lots, but they either didn't have what I wanted, were too pushy, or flat out wasted my time. I found them as I was traveling north up the valley and pretty much was going to give up after them if I didn't find the car I was looking for. I searched their up-to-date website that had honest pricing and no shady "call for price". I found a car I was interested in and headed there. I went in and was greeted and shown the car. I looked it over and really loved the personal touches they put on each vehicle they had (mine had a new set of rims and tires that fit perfectly with the vehicle). After test driving, rather than rush for the sale, Nate really asked questions to get to know me and explained Black Rock and their philosophy about how you should leave with a car that makes others wonder where you went, instead of a car that everyone and their mother-in-law drives (my paraphrase not his exact words). This is a small business I was glad I stumbled upon, and even happier I was able to patronize. I didn't read any of the reviews before I went in, but I wasn't surprised when I saw all the 5-stars on them. Thank you again for my Jeep, and I already have had a few people asked where I went and how did I get it at the great price I did. I definitely shared your website and will continue to do so.

We were referred to Nate by our friends who purchased their Tesla X from him & totally recommended…read morehim because of their great experience they had. Nate seriously listened to my wants on my 4Runner & made it a reality. He went above and beyond what I asked for! We dealt with Nate the entire time, from start to finish. He helped my husband & I find & customize my dream 4runner that stayed within our budget loan & monthly Pmt!!! He's not your typical sales person that tries to sell you a car ASAP just to make money off you, but rather he listened to our concerns & needs/wants & was able to answer and respond back quickly through out the entire process even when we were out of state talk about building relationships Thank you So much Nate we seriously appreciate ya! I can't tell you enough how much I my 4Runner and the constant compliments I get from folks. Definitely won't be the first or last car we purchase from you

Thank you Haacke motors for another great buying experience! Always goes the extra mile to make…read moresure we're getting what we want and makes the entire process so easy!

This was an ordeal. I collect cars and have purchased 14 over the years, but this had to be the…read moreworst and most amateur experience I have ever had. On July 9, 2024 I purchased a 1965 Ford Ranchero from Haake Motors in Layton UT. The car was a consignment sale, but I was not able to pick it up until July 28 because the dealer got their own Utah title which was not necessary (remember it was a consignment sale). It gets even better. Haake Motors never sent the title to m y home state of Nevada until November 22, 2024, four months after I picked up the car. I previously called several times asking them to send the title. Total amateurs. I was assured the car was ready to go. After all, it was represented as a great driver in it's Las Vegas home. It was clean and appeared fine, and I checked under the hood for any apparent leaks. None found. All clean. I was told the AC was fine. I started the four hour drive back to my home and realized the air was not working, but decided to continue my trip. Within 50 miles the car was overheating. Under the hood the thermostat housing and water pump gaskets were leaking, and were cleaned up before I picked the car up. The AC hose fittings at the firewall were all hand loose, so the AC was never working. I got as far as St. George and ended up having the car transported to my home, 180 miles away. It was clear this car could not have been a Las Vegas driver...no AC and water gasket leaks. I called the dealer and spoke with the salesman telling him about my plight, and asked for consideration. Nothing ever happened. No follow-up from them. No concern. Nothing. Only a botched title transfer and vehicle misrepresentation.

We had a great experience with Summit trucks. I looked them up on yelp before I went in and…read moreconsidered going elsewhere because of the bad feedback here on yelp but I am glad I didn't listen to them. The team is very friendly and easy going, we got a fair trade in value for our truck and am very happy with the new one. I was told they are under new management and have changed the way they have done things in the past. Would for sure recommend them.

I have bought several vehicles from different used car dealerships over the years and Summit Trucks…read morewas by far the worst experience I have ever had. Their service is poor, the final paperwork took forever, their closing team will try and sell you an absurd insurance package and then show great disappointment when you don't buy it (don't even entertain it), and lastly, their follow through is horrible. I never received my signed paperwork I was promised same day, they automatically selected my Utah plates without my consent, and they don't care about customers once their contracts are signed. The vehicle we bought had several cosmetic issues, which we knew, but turns out it also had a rear main seal issue with a warped metal plate. Over $3,500 later and I'm being told by the dealership that the oil leak will likely happen again. Look for another dealership that values their customers.

shopping for a car is never fun and it talks a long time and a lot of consideration. Alex, our…read moresales rep made the experience very enjoyable and he was able to help me feel comfortable with my decision.

Our experience with GP Motors has been incredibly disappointing and frustrating…read more During the test drive, my boyfriend noticed the tires were severely sun-cracked and the TPMS light was on. He had to push GP Motors to replace the tires before we were willing to move forward with the purchase, and we were assured the TPMS issue would also be fixed. After buying the vehicle, we spent an entire day waiting for that repair, only to find that the TPMS light was still on. On our first drive home, we began discovering other issues that should have been identified before the vehicle was ever offered for sale. There was a clunking noise and broken glass in the trunk. The interior had clearly not been properly cleaned or detailed. It smelled heavily of cigarette smoke; the steering wheel was coated in thick black residue and sticky to the touch. We ultimately spent more than $100 detailing the vehicle ourselves. We've made multiple trips from Salt Lake back to GP Motors in an effort to get these concerns addressed. Each time, we were told they would make things right, yet little to no progress was made. Eventually, we were referred to JD Tire, who was far more helpful and are working to fix the issues. JD Tire found that both CV axles are bad, leaking axle seals, and dirty transmission fluid. Given the number and condition of these issues, it is difficult to believe the vehicle underwent a thorough inspection before being sold. Had my boyfriend not purchased the warranty, we likely would be responsible for paying out of pocket for problems that clearly existed at the time of purchase. Which brings to me GP Motors' decision to process these repairs through our warranty, despite the fact that the problems existed before the sale and should have been corrected beforehand. Initially, we were told GP Motors would cover only the $100 deductible. After I posted a negative review, manager Khrisitan sent my boyfriend a text that came across as rude and unprofessional rather than focusing on resolving the situation. The following day, my boyfriend was told GP Motors would still cover the deductible, but that we would be responsible for $250 in additional costs, including a diagnostic fee and a transmission drain-and-fill service. My boyfriend pushed back again, saying it wasn't fair that we have to cover those costs. Later they texted him again to say they would cover the diagnostic fee after all, but we would still be responsible for the transmission service. In that text, the manager stated that the salesperson claimed the vehicle had been cleaned and test-driven before being sold and that no issues were found. Based on the condition of the vehicle when we took possession, we find that difficult to believe. The strong smoke odor and residue throughout the interior, the sticky steering wheel, and the broken glass in the trunk suggested otherwise. At the end of the day, we are still being asked to pay out of pocket for issues that existed when the vehicle was sold. We have had to repeatedly push for even partial assistance instead of seeing GP Motors proactively take responsibility for the condition of the vehicle. I would strongly caution anyone considering purchasing a vehicle from GP Motors. Get everything in writing, have the vehicle independently inspected before signing any paperwork, and do not rely on verbal promises. Based on our experience, GP Motors failed to properly prepare this vehicle for sale and has not handled the resulting issues fairly. We would not purchase a vehicle from them again.

I dropped by on a whim to see what they had on their pre-owned vehicle lot and saw a used Mercedes…read morethat I thought worthy of a test drive. My sales associate was Bryan Manzano-Pineda and I've never had more fun at a dealership than I did that day. Absolutely laid back, funny, informative and patient as we drove several vehicles that day. There was no pressure applied and I felt that he answered all my questions honestly and sincerely. If you get a chance to work with Bryan, jump on it! I will also say the sales manager, Josh, was also very professional and sincere.

BUYER BEWARE. Do not buy used cars from these people!! The…read morevehicles are not inspected to the degree they claim, and they will not make your right. Don't believe anything their AI Chatbot tells you via text either. Sales people are good but management is in dire need of a work over.

They did a great job on a PPI (pre-purchase inspection). We didn't buy that vehicle because they…read morefound so many problems with it. Brought a 2nd car in to them for the PPI. Didn't find any major issues, just scheduled maintenance. We bought that car. The next day the check engine light came on. We went back and there was an issue that was missed because the previous owner cleared the codes (or had someone else do it). They made the repair in 15 minutes free of charge because they missed it. Great guys! Very helpful!

They seem really knowledgeable and educated. I don't live in town, but if I did this is the one I'd…read morebe loyal to. Also, was able to get advice for my car at home! 10/10 would recommend

This was fantastic. I've never been to a car wash where you are pulled through a tunnel. This was a…read morealmost as fun as going through a ride in storybook land at Disney. It was the probably my car has been in a long time, definitely since the beginning of the pandemic. Auto care has been put on a back burner since I don't use my car as much. The wash starts with a worker spraying your car and then your car is pulled through the rest of the wash. At the end, you are able to pull into a vacuum area where there are free vacuums for patrons. The facilities are new and in great condition. I'm glad they upgraded and I'll definitely be back.

Still Closed listed as open online and keep driving over…read more just got charged for 3 vehicles that haven't been washed in over a month. customer service phone # 855-928-5585. I'm calling now. I understand maintenance closure but can't understand terrible communication and charging me for nothing.