I'm leaving a one-star review because I feel I was taken advantage of through lack of disclosure…read morewhen purchasing a derated trailer for my for-hire business. At the time of sale, Big Tex staff knew I was operating commercially and for hire, yet did not clearly explain what derating the trailer would mean in practical terms -- specifically how much it would severely limit usable payload, despite the trailer being physically capable of more. As a business owner, I relied on the dealership's expertise to explain the implications of the product they were selling. After realizing the impact this has had on my operations, I reached out multiple times by email seeking guidance or a solution. I was eventually told the trailer could not be re-rated, leaving me stuck with equipment that does not meet my business needs -- something that could have been avoided with full transparency at the time of purchase. I'm not accusing Big Tex of doing anything illegal, but I do believe they failed to properly inform a commercial customer about the real-world consequences of buying a derated trailer. This has caused unnecessary financial and operational hardship for my business. I strongly recommend that other business owners ask very detailed questions and get everything in writing before purchasing a derated trailer from this location.

Seeking a u bolt for my dinosaur motorhome I thought I'd give big Tex a try. Behind the counter is…read moreMark and he told me the type of U Bolt I was looking for was not available in his store. He did however take time to research 2 other options for me. Great customer service done without benefitting him , just a really good guy doing his best to help me out. I wound up having to special order one from a manufacturer so I got what I needed a square 4 inch wide 3/4 inch thread diameter and 12 inch legs

I have been coming here for years. Every diesel I get I only trust them to install my goosenecks…read more I only get a new truck every 10 yrs and this is my 3rd time using them for that but I have used them for electrical on my horse trailers. I make an appointment drop it off and boom done that day verses leaving your horse trailer for days at other places. The only thing they didn't put on this time was the sticker with directions under my wheel well. But I don't need it.

Big shout out to riverside hitch, for my 5th wheel / goose neck hitch. I went to camping world,…read moregiant rv, they really didn't have the answers to all my questions, but Freddy, and amber hooked it up, highly recommend coming here first.

The day before taking our travel trailer on a trip with my grandson I discovered their was…read moresomething not right with the brakes. I called Sicard Trailer Service and was told I could bring it in immediately. I received a call a few hours later saying the trailer was ready. Turns out the brakes had not been adjusted properly by the axle manufacturer. When I picked up the trailer the brake operation was thoroughly explained and the cost was reasonable for this last minute work. I found everyone to be professional, friendly, and patient with all my questions. Bottom line: I was able to take my grandson on a fun trip and towed the trailer roughly 1,000 miles without any problems.

Fixed up my boat trailer with a new custom axle & brakes on NO notice, and I'm just 3 days…read more Saved me some heartache. I appreciated the quick turnaround.

I had a really nice experience with All American Trailers. I had put my living quarters on…read moreconsignment then Covid struck, and the business had to temporarily shut down. Jason was always available to answer my questions, and he always returned my phone calls even during the shut down period. The trailer eventually sold and Heather, like Jason, was more than helpful. Heather kept in close contact with me in regards to finalizing the process of the sale. I had read the reviews and frankly, some of those reviews worried me as to the credibility of All American Trailers. I can honestly say that I was treated wonderfully and fairly by both Jason and Heather and I thank them for handling the sale of my trailer.

I have had nothing but exceptional service from Jason and Cheyenne. Anything I needed fixed or…read morefabricated for my trailer was done very professionally. Cheyenne is great to talk to on the phone, very friendly, and knowledgeable. Jason has always been available if I had any questions. My new ramp, awning, hydraulic jack, custom diamond plate LQ step and more, I am a very happy customer.

Went there on a Sunday morning. The gentleman was very helpful. I got a good price for the wheel…read moreand some broken studs for my trailer. Thank you very much.

I can't thank the employees enough for all their help whenever I bought my trailer and for all the…read morehelp they have given me over the last couple years. They always answer my question and have never made me feel like I was bothering them. Jack and Javier are top notch! I won't have my Mermaid Lounge Boutique without you!

these guys do first class service. They installed a new wiring harness for my hitch and their…read moreservice guy was very knowledgable and helpful.

Been using Ricks Trailer Supply since the beginning of time…read more From trailer parts for boat, dump bed trailers, wheel bearings, axels, brake lines, hydraulic master cylinders, complete disc or drum brake assembly's, spare wheels + tires, running and tail lights , you name it. Also have had trailers completely re wired, winches installed and trucks wired for electric trailer brakes. Always been very happy with the parts and service, wouldn't change a thing. Not only that but there's really nobody else in the vicinity anyway.

Very satisfied with our brand new 2021 3 horse trailer, outstanding customer service…read more If I ever need to buy another horse trailer I will be coming here. Highly recommended!!! Very smooth process.

Hola navajos traile en el 2019 yo compré una traila nueva agarre muy buen precio de contado…read morecomparado donde yo vivo en el norte de California se los recomiendo el próximo mes estaré comprando otra

Great mechanical work done on my boat. Professional and fair prices. Have they recommend this…read morecompany

Tony and Diego came out to service my wheels - brakes and bearings specifically - on my 2023…read moretrailer/RV. I hadn't done it before, so I asked if I could hang out, watch and learn so I at least know what's going on inside there. Well my wheels didn't have nearly enough grease from the factory so it's good I had them come by, they replaced bearings and adjusted brakes, I'm confident in their work and know I'm safe on the road. Legit the kindest people you could ask for, thorough and know their stuff. I ask questions, they can answer them and explain what they're looking at and looking for. There's a reason their reviews are great, this is who you want to take care of your vehicles.

RV knowledgeable is great, They repaired the whole front cap on a class A Tiifin that was starting…read moreto separate along with the grill. they fabricated some great brackets to hold stabilize the front end, the dash , the grill and my side mirror. Hector finds and fixes things I had not noticed. I have gone there for years. his prices are also better that most I have checked. Thanks Hector.

Highly Disappointed with this business, customer service and workmanship. Yeah, he did fix the…read moreslideout but did not even bother to adjust it correctly, bottom is an inch out when closing it scrapes the flooring coming in. He also replaced the awning fabric which I provided. We noticed huge scratches on it right above the door on the new fabric when it is rolled up. The new awning came with a new pull strap and anchors and anchor lines. Hector decided to use the old strap and did not provide the other parts. When we picked the trailer up and paid, he got it out of storage with a forklift, parked it at the curb and just left, didn't go over the repairs or anything with us, just left. When we backed up to hook up to the truck, both batteries were stone dead! This was because he left my rv out on the street all week using battery power during the repairs and didn't bother to plug it to charge it when I told him I would pick it up the following afternoon after work. I guess that's why he split so fast. A mysterious new dent in the skirting near the slide where they working appeared! Rugs in the trailer were flipped over while they were working and were filthy from their footprints on the underside. So lazy and ghetto! Failed to pull one of the wheel chocks when he was moving it and crushed it, found that after arriving home to unhook. Very disappointed in Half-assed Hector and his business. Never again! Go somewhere else!