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    Utility Trailer Direct

    3.4 (5 reviews)
    Open 8:00 am - 5:00 pm

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    5.0
    (233 reviews)
    Towing
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    Big Tex Trailer World

    Big Tex Trailer World

    3.3
    (75 reviews)

    Seeking a u bolt for my dinosaur motorhome I thought I'd give big Tex a try. Behind the counter is…read moreMark and he told me the type of U Bolt I was looking for was not available in his store. He did however take time to research 2 other options for me. Great customer service done without benefitting him , just a really good guy doing his best to help me out. I wound up having to special order one from a manufacturer so I got what I needed a square 4 inch wide 3/4 inch thread diameter and 12 inch legs

    I'm leaving a one-star review because I feel I was taken advantage of through lack of disclosure…read morewhen purchasing a derated trailer for my for-hire business. At the time of sale, Big Tex staff knew I was operating commercially and for hire, yet did not clearly explain what derating the trailer would mean in practical terms -- specifically how much it would severely limit usable payload, despite the trailer being physically capable of more. As a business owner, I relied on the dealership's expertise to explain the implications of the product they were selling. After realizing the impact this has had on my operations, I reached out multiple times by email seeking guidance or a solution. I was eventually told the trailer could not be re-rated, leaving me stuck with equipment that does not meet my business needs -- something that could have been avoided with full transparency at the time of purchase. I'm not accusing Big Tex of doing anything illegal, but I do believe they failed to properly inform a commercial customer about the real-world consequences of buying a derated trailer. This has caused unnecessary financial and operational hardship for my business. I strongly recommend that other business owners ask very detailed questions and get everything in writing before purchasing a derated trailer from this location.

    Riverside Hitch & Trailer

    Riverside Hitch & Trailer

    4.6
    (152 reviews)

    I recently purchased a travel trailer and needed to have a tow hitch/receiver installed on my Jeep…read more I first received a quote from the RV dealer, but since I was not familiar with what was needed or what the cost should be, I asked around. Some of my Jeep friends recommended Riverside Hitch & Trailer, and then my Jeep dealer also referred me to them. After receiving two separate recommendations, I decided to take my Jeep there. I am so glad I did. The woman who helped me was extremely friendly, knowledgeable, and honest. She came out, looked at my Jeep, and explained that I did not need all of the extra work I had originally been quoted because my Jeep was already wired. I basically only needed the hitch installed, which saved me about $1,000. They were able to squeeze me in, and the work was completed much faster than I expected. So far, the quality looks great, my Jeep looks awesome, and the customer service was excellent. I have not attached the trailer yet, but I am already very pleased with my experience. I would definitely recommend Riverside Hitch & Trailer. They were honest, professional, fast, and saved me a lot of money.

    Had a hitch and side step rails installed. He ordered the part and I returned in about an hour and…read moretook less than 25 minutes to install the hitch. The steps he had to order and had them installed the following weekend. Prices were very reasonable. Cheaper than other places I called.

    American RV & Auto Repair

    American RV & Auto Repair

    4.4
    (31 reviews)

    RV knowledgeable is great, They repaired the whole front cap on a class A Tiifin that was starting…read moreto separate along with the grill. they fabricated some great brackets to hold stabilize the front end, the dash , the grill and my side mirror. Hector finds and fixes things I had not noticed. I have gone there for years. his prices are also better that most I have checked. Thanks Hector.

    Highly Disappointed with this business, customer service and workmanship. Yeah, he did fix the…read moreslideout but did not even bother to adjust it correctly, bottom is an inch out when closing it scrapes the flooring coming in. He also replaced the awning fabric which I provided. We noticed huge scratches on it right above the door on the new fabric when it is rolled up. The new awning came with a new pull strap and anchors and anchor lines. Hector decided to use the old strap and did not provide the other parts. When we picked the trailer up and paid, he got it out of storage with a forklift, parked it at the curb and just left, didn't go over the repairs or anything with us, just left. When we backed up to hook up to the truck, both batteries were stone dead! This was because he left my rv out on the street all week using battery power during the repairs and didn't bother to plug it to charge it when I told him I would pick it up the following afternoon after work. I guess that's why he split so fast. A mysterious new dent in the skirting near the slide where they working appeared! Rugs in the trailer were flipped over while they were working and were filthy from their footprints on the underside. So lazy and ghetto! Failed to pull one of the wheel chocks when he was moving it and crushed it, found that after arriving home to unhook. Very disappointed in Half-assed Hector and his business. Never again! Go somewhere else!

    Utility Trailer Direct - trailerdealers - Updated July 2026

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