Seeking a u bolt for my dinosaur motorhome I thought I'd give big Tex a try. Behind the counter is Mark and he told me the type of U Bolt I was looking for was not available in his store. He did however take time to research 2 other options for me. Great customer service done without benefitting him , just a really good guy doing his best to help me out. I wound up having to special order one from a manufacturer so I got what I needed a square 4 inch wide 3/4 inch thread diameter and 12 inch legs read more

I'm leaving a one-star review because I feel I was taken advantage of through lack of disclosure when purchasing a derated trailer for my for-hire business. At the time of sale, Big Tex staff knew I was operating commercially and for hire, yet did not clearly explain what derating the trailer would mean in practical terms -- specifically how much it would severely limit usable payload, despite the trailer being physically capable of more. As a business owner, I relied on the dealership's expertise to explain the implications of the product they were selling. After realizing the impact this has had on my operations, I reached out multiple times by email seeking guidance or a solution. I was eventually told the trailer could not be re-rated, leaving me stuck with equipment that does not meet my business needs -- something that could have been avoided with full transparency at the time of purchase. I'm not accusing Big Tex of doing anything illegal, but I do believe they failed to properly inform a commercial customer about the real-world consequences of buying a derated trailer. This has caused unnecessary financial and operational hardship for my business. I strongly recommend that other business owners ask very detailed questions and get everything in writing before purchasing a derated trailer from this location. read more

My experience was great. My sales representative was Francisco Angelito. He was very patient with me with the certain needs that I was asking for, he would return phone calls and emails within 24 hours. I required personal details for my flatbed gooseneck trailer. when it came down to the day of purchasing the trailer, I drove up to their lot even though it was 130 miles away and I have a big Tex trailer yard in my city, they lacked common courtesy. Francisco and the team at big Tex trailer world in Beaumont were extremely helpful in hooking up my trailer and getting me on the road in a professional manner. I would recommend this company to everyone. read more

Big Tex Trailer World - This is my 2026 14GN trailer. - Trailer Dealers Near Me - Beaumont, California

We went camping and had a weight differential kit sitting in the back of the truck. Of course on the way down the trailer was swaying and pushing the bed down. On our last day as we were getting ready to head home I tried to install it myself and didn't have the tools to loosen the bolts. I looked up a few trailer places and found Big Tex which was down the street. Julio got me setup and Ernie (technician) got it installed and guided me to a new ball that fit the kit. Ernie was super nice and helpful. They wouldn't let me pay for the labor and sent me on my way. Very appreciative as a dad of 4, this alleviates the hook up process on the way home. Will definitely check out the Big Tex in Reno when I get home as we need some other things for our trailer. read more

Big Tex Trailer World - Trailer Dealers Near Me - Beaumont, California

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Francisco was the salesman who didn't help me. Tried calling this location several times and left multiple messages. After two weeks Francisco called and said he would search for the trailer we were looking for and call me back later that day. A week later I did not hear back from him so I called again. The nice lady who answered the phone apologized for me not getting a call and said she would have him call me back when he got back from lunch. A week later still did not hear from him so I called again. Again, he was not available so I asked to talk to someone else. She said she would have someone else call. It has been over a week and nothing. These guys are losers and provide terrible service. If I ran my business like these guys run theirs. I would be out of business. read more

Once again I am so impressed with this business. I called the parts department looking for a part I knew existed but could find nowhere on the internet. I called Big Tex parts department. Mark answered the call and listened to my plight. In less than five minutes Mark told me what the part was called, the part number and where I could order it. Mark you saved the day and my sanity ! read more

Just picked up my horse trailer after they serviced it for an upcoming road trip, and these are the best guys! There had been a bit of an issue and misunderstanding when I drove out to pick my trailer up on Saturday but that was rectified more than adequately and I left not only thrilled with the work they did on my trailer, (new brakes, bearings, electrical fixed, and more) but also with an appointment to bring my truck back for some towing extras to be installed. I recommend Big Tex Trailers in Beaumont for all your trailer needs. I know these guys are going to remain my "go to" place from now on that's for sure. And one other thing, their pricing is more than fair!!! Thanks to Steve Raya and the boys in the Service Department! You guys rock! read more

Great place and great people. This is the 2nd trailer we purchase from them. Great prices for good quality.

Customer service sucks they took all my personal information and I got no response back. Now I'll have to diligently monitor things! Hope there's no future fraud!! read more

I went to 'Big Tex" to have running boards put on my aunts, brand new 2023 Chevrolet Silverado. First of all they gave excellent, customer service. They were helpful, friendly, and most of all communicative. They explained all of her options and were able to give her great service even when they were very busy. The service manager "Jeff" made us feel like we were a top priority not just a number. On top of all this there workmanship was great. I would greatly recommend them for all your truck needs. read more

Great experience buying a 20' utility trailer. Francisco and the rest of the staff were fantastic. Will definitely keep Big Tex in mind. Thank you BW read more

Since buying my 20' trailer from this company one year ago, I have had nothing but problems. First, the wiring was not properly secured and the Mega Ramp destroyed it. Needed to get the entire wiring harness replaced. Second, the pin came out holding the ramps up, allowing the support bar to drag on the ground, ruining it. Multiple - and I mean multiple - calls to the Service Department went unanswered and my messages went without response. My trailer is still under warranty, but the lack of responsiveness leaves me cold. I will NEVER buy from them again, and neither should you. read more

Big Tex Trailer World - Crushed wires from the Mega Ramp. - Trailer Dealers Near Me - Beaumont, California

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just purchased a 12 ft cargo trailer,very happy with the service and overall experience Paul M read more

What a great experience. I was searching for a 40' gooseneck trailer and "Big Tex Trailer World" came up. I called and Hailey transferred me over to Francisco. He answered all my questions and just happened to have the trailer I was looking for in stock. Francisco is a pro. He listed to my questions and gave valuable answers and suggestions that I hadn't even considered. Very knowledgeable on the products they carry. When I showed up to the office everyone was very nice. Everyone seemed to be in a good mood. Sales, parts, even the shop. A really great group of people all around. I think they all deserve new steel toe boots. "Comfortable ones" like vans comfortable. Maybe they should just get vans.... read more

This place was very good. I called looking for a trailer and Hailey helped me and reserved the one I was looking for. I drove 60 miles to the dealer and was in and out quick. It's nice to see a business where the employees get along so well. Brandon was great also. I got a 14' trailer for my Polaris Razor. I will definitely be back when I need another trailer. read more

Big Tex Trailer World - Trailer Dealers Near Me - Beaumont, California

Brought my dump trailer here to have the hydraulic pump inspected. It failed to dump loads heavier than 1.5 tons. Ground connection was loose. I wasn't charged a penny. Shout out to the mechanic Ernie,who brought out my trailer to me and latched it for me. Nicest guy there. Helped me get some wheel lock nuts and lock for the spare while I was there and installed fast and free. Thanks man, I appreciate it. You are doing a great job there. read more

I was trying to buy a fender for a big Tex trailer that I bought at dealer, however the parts person was NOT helpful at all. The first time that I call u gave him the info on the trailer he said he could find one. The second time that I call I gave him the vin # on the trailer n again he could not find it. He needs to get a new job. read more

I needed a car hauler and I sent an online request for more info, the next business day Julio emailed me and within an hour he had everything taken care of informed me my trailer was ready to pick up. When I arrived he had all the forms organized and ready to be signed, he had the trailer pulled up and turned me over to Ernesto, Gabe and Jay who washed the trailer, hooked it up, gave me tips and tricks, checked all my lights and I was on my way, trailer in tow within 30 or so minutes of arriving! If I could give all the above mentioned gentleman 10 stars I would! Beyond exceptional and excellent service! Thank you! read more

Purchase a trailer in December and about two days after I got home I realized that the jack handle was rubbing on the frame. So I reached out to the location and never got a callback. So then I reached out to big tex corporate they emailed me back and set up a claim. Took about four days but one of the representatives in the Beaumont location called me and told me to bring it up Monday through Friday 8 AM to 5 PM. Well I happen to work approximately the same hours so I asked him can I drop it off after work or on the weekend and he said no only during the week I guess you have to take a day off. Take in mind this is after when I was doing the final inspection on picking it up I pretty much got yelled at by one of the employees for refusing to sign the paperwork before I did a full inspection and then he threw a pen across the room. Hailey was great as the sales person. Very professional and great customer service. But the rest of the team out side of sales needs to be reminded that most customer won't take your attitude and will never come back if you are like that. So my trailer fix, I had to do it because I don't want to take a day off work to have them fix their mistake. read more

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This place has the worst craftsmanship I have ever seen on any trailer. I will post all my pictures below. The gaps that they left in this work were unbelievable. The paint Peeled after the first pressure washing. This rig was a piece of shit big Tex is a fucking terrible company someone please sue them into oblivion read more

I read all the reviews, some bad, made me think twice to purchase here..... Well I am glad to ad a good review, 5 stars ! Jeff and Francisco where a great help and Jeff called me back twice when he got a break in helping customers. This is a very busy yard and with the scramble to get any trailer in stock, with some companies having a 4-5 month wait with half your money on deposit, it was great to get a trailer right now for a reasonable price with out crazy mark ups others are charging for in stock units. Franscisco was very professional, the yard guys for pick up super helpful, and all in all super bunch of people working there. A shout out to the office staff also, always friendly greeting customers, all in all a great a great place to buy a trailer. Jeff I hope you found your Harley Revival bike! Super experience, highly recommend this trailer store ! read more

Abel in parts really bailed me out. I had a leaf spring break and my trailer was down in a parking lot that was being re-paved. Abel was able to get me the leaf spring dimensions AND the hard ware sizes. This was very important. I needed to get the springs locally and the trailer was 45min away from my tool box. The repair went smooth as silk. No disruption to the paving project. Thanks Abel!! read more

I was in the market for a utility trailer to haul my Yamaha Viking. Shopped around a dozen dealers and a few private sellers. They were either over priced or too proud of their units to sell them reasonably. I called Big Tex in Beaumont based upon a recommendation from a coworker. I spoke to Tony who was very laid back and not pushy at all. He said they had a few in stock in various colors, gave me an OTD price, and told me to come in when I was ready. He did not ask me for my contact information unlike other dealers I spoke to. After shopping a week, I decided to drive down there and purchased a red 35SA utility trailer. There was a small dent on the side railing, so the manager, Brandon, took off another 75.00. In the end, I got a better trailer for much less than the competition. Ask for Tony when you come in, you won't be disappointed. read more

Big Tex Trailer World - 2015 Big Tex 35SA 14x6.5 in Victory Red! - Trailer Dealers Near Me - Beaumont, California

Called 6 times over a 3 hr period on a Tuesday to rent a trailer. At first they said there was only 1 guy in rental department because of lunch...called after lunch no answer. Left a voicemail , no return call. Went to So Cal Trailers in Corona and they took care of me immediately. Disappointed because my dad always owned a Big Tex , I guess they just don't care about rentals. read more

I recently had my trailer in for service and what a nightmare. I left it there at the beginning of summer telling them they had time to work on it and that I wanted it back brand new no matter what services they had to do on it.... after over 2 months and countless excuses I finally had to yell at someone to get a straight answer about when my trailer would be ready. Once I finally got the ok to pick up my trailer I asked if everything was resolved top to bottom and front to back, I was assured that everything was looked over and in working order. When I arrived I noticed a handful of things that weren't addressed, when asked about them Daniel quickly made more excuses and called tech's to look at them. Not to mention I entered the trailer to find all the drawers open and the trailer raided, people hop their wall and steal from the trailers they have there. My Stereo deck was yanked out and gone. When I told then I wanted it replaced they said there was nothing they could do because it wasn't their fault and they weren't liable.... not liable for my trailer that was in their fenced yard.... That I'm paying them to look after and repair.... What a joke. I've purchased 4 trailers from big tex and sent dozens of people their way, and I will never again say anything positive about this joke of a company. STAY AWAY!!!! read more

This place is awesome. Went in about a month ago looking for a trailer. Talked to Francisco Medina. He told me the kind I wanted was not in stock but was hopeful to get them beginning of January. So I left him my #. And today he called saying he got the kind of trailer I was looking for in. He was professional friendly and knew his stuff. Actually Everyone I dealt with there were awesome. I highly recommend Big Tex Trailer World if you are in the market for a trailer. read more

I usually buy my trailers from a dealer in Utah but this time I was able to locate what I needed here in SoCal. Francisco made everything super easy and the staff was awesome once I arrived. He was knowledgeable and beyond polite. I truly am happy with my decision to buy my new 70ch car hauler from these guys. Can't wait to grab another one soon. read more

Checked a few places for a trailer and decided to come out to Big Tex Beaumont. It was a long drive for me but the experience was well worth it. My salesperson (Hailey) was attentive and answered all my questions and concerns, and in spite of being after hours, efficiently processed the transaction. Thank you!!! read more

Great friendly service and easy to deal with. Shortly before Covid we purchased a trailer, but because of Covid the trailer sat and didn't get used. As our business has started back up again we had a small problem and needed some work done. We called and they said to come right on in, without any question they fixed what we needed in a matter of a few minutes. It was easy, quick and completely hassle free. If you need a trailer, parts or repairs check them out. read more

Have previously purchased trailers at this Big Tex location, as well as the Carson location just west of here. Checking prices and options, ended up doing a deal on a new Pace enclosed car hauler. Hailey is super helpful, conscientious, and very knowledgeable. Customer service is fantastic. read more

I shopped all over the internet and came up with this place, wnich turned out to be only an hour from my home, in Beaumont, California. Their prices can't be beat. Their sales staff are all very knowledgable, helpful and friendly. A very tight team of professionals! I purchased my trailer from JT, who took care of everything. He is an outstanding trailer, and trailer equiptment expert. You might say he is a real rock star in the trailer world! He really hooked me up. Thanks JT! I would highly recommend these guys to anyone. read more

I tried to buy a trailer two weeks ago and they were non-responsive to my calls. I tried to buy a trailer today and I got the runaround with no callback from Julio. Just try somewhere else people. read more

If I could give them zero stars and leave a comment I would. On 10/7/16 just before 8 in the morning my husband got a call saying the trailer he reserved (twice) would not be available for use, apparently the trailer did not pass inspection. Why didnt they make that call the day before? We depended on these undependable people, this undependable company, to provide a service and they failed. My husband went to the facility the day before and BigTex Trailer World in Beaumont/ Zack had him thinking the rental was a go. Yesterday and this morning my husband mentioned he felt an underlying sense of discrimation through their conversation and now actions. You ALL suck!!! Business character and reliability is a must to succeed. read more

Went to buy a 14 foot Utility trailer, tandem axle 60Pi model. The outside looked fine and it had some good accessories such as electric brakes and spring loaded ramp. The price was very competitive from what I researched. Further inspections I noted several boards in the front that were not flush on the deck itself. Looked underneath and I could see instantly the problem!! They welded the support frame crooked that goes from underneath trailer to the tongue. This is what caused the boards to be raised about 1/4 of an inch in the front part of the trailer. Boards were secured down as far as they possibly could. I told Sales person and he did not have much of a comment. He showed me a 12 foot trailer and the exact same thing!!! I said where is the quality control??? I went to Trailer place next door and bought a different brand trailer. I'm just dumfounded on the poor workmanship. Highly advise you inspect underneath the trailers front to back!!!! read more

Went in and put deposit on trailer yesterday. Showed exactly what I wanted. Today I went with the cash in hand after calling me saying my trailer was ready. Showed up and he said i ordered a trailer that I didn't order. He said I didn't specify the ramp I wanted when I clearly showed him the exact trailer from their website. Then he Tried to up sell me another trailer I didn't want and waisted my time and cost me a few jobs I had lined up. Do not deal with billy he made it seem like it was my fault when it was theirs. Had to argue to get my deposit back. Will not recommend this place at all. read more

We bought a trailer here a year ago, paid cash, didn't haggle the price, easy customer right? Well I need a spare tire and have called and left messages THREE times and these pos don't even have the common courtesy to return my call. I will not spend another dime at this place. NEWSFLASH answer your phones and do business CORRECTLY!!!!!! read more

Big Tex Trailer World Beaumont was great to with work. I purchased a Big Tex 14 foot dump trailer. I priced trailers at multiple dealers and Big Tex prices were very the best. I strongly recommend buying a trailer for work or play at Big Tex Trailer World in Beaumont. read more

Great place to work with , the people there are really nice with great communication, I highly recommend JT for sales he did a lot of work for me over the phone , helping me with my decision and had the paperwork ready for me when I got there, made this process easy and fast. Def have my recommendation. To top it off I looked and several different trailer makes and big Tex is by far got the strongest build and fit and finish. read more

I drove out to Beaumont to look at car trailers, ready to buy. I was surprised when the sales person just pointed me to the far end of the yard and had no intention of walking the lot with me and telling me about their trailers. Regardless, I found want I wanted and then sat down and placed an order. No haggling on price and gave them my credit card for a deposit. Hailey told me she would call me the very next day to go over the order details. No call. A week later I called her and left a message. No return call. Another week later I called and left another message. No return call. Then I sent an email. Nothing back. After waiting 19 days I called to cancel my order and take my business somewhere else. These people either don't care, or they are severely understaffed. Either way, take your business elsewhere! read more

Awesome place. Went in bought the trailer I wanted in under 30 minutes. Zero hassle. Friendly salesman. No B.S.. Great trailer at a fair price. read more