After reading the online reviews, I decided to give this place a try -- and I completely regret it…read more I scheduled a Gel Polish appointment weeks in advance for 11:35 AM. When I arrived, I was told to wait. After 10 minutes, I was directed to a section to sit, but no gel color booklet was given to me. A person then came over and ask, "Do you know what color you're going with?" I replied, "No, I need to look at the booklet to decide." I continued waiting until 11:50 AM. At that point, I walked out -- 15 minutes past my scheduled appointment. I could understand a delay if I were a walk-in, but not for a booked appointment. I drove 27 minutes for this terrible experience. Their tools looked dirty, and the overall place didn't feel clean. Please don't waste your time here -- the service is awful, and the environment is far from professional and a time waster.

Fast, inexpensive nail care. Easy to schedule. This is not a spa experience. It is a get the job…read moredone type of shop.They made sure that my requests were followed. My only concerns were around cleanliness. For example, the same shaping tool used for everyone. Also, I noticed he did not soak my nails long enough to get them clean. So if you walk in, expect to provide some coaching. Took review down a star due to nick on toe that I found later. Ouch! Hate that. It will hurt a day or so.

Very clean and attractive.. professional! I enjoyed the massage chairs with a good view of a tv…read moreshowing a fun game show. They had lots of choices of nail polish. I was able to get in for a manicure and pedicure the same day I called. Very reasonable prices.

Such a great business ! Family owned, great vibe inside, super clean. Great quality of work. Will…read moredefinitely be returning !

Pauline was incredible and meticulous, she took her time and the results were incredible, I loved…read morehow precise she was! Best pedicure ever!

This is by far the best manicure and pedicure I've ever had…read more In the future I won't go anyplace else. Pauline is great and I like the privacy of being the only customer there. I cannot recommend Pauline highly enough.

Amazing service by Kim!!! Loved the patience with which Kim…read moreworked on my nails. She stayed back an hour after closing to do my nails. That's dedication

A majority of these reviews are old and the owner has changed since then but I've been here three…read moretimes so far and it's been great! I get gel manicures by a nice young man and my nails look exactly like my inspiration photo. As seen in the photos, I just got my nails done for the holidays! Overall, the place is nice and quaint.

I had such a wonderful experience at blossom nails today! I got a pedicure and did a fill with hard…read moregel (builder gel?). Anyways, Jenny did my pedicure and she was sooo sweet and did a great job. Tam did my fill and she made my nails gorgeous!! I am particular with the shape and length of my nails and she was extremely patient and very kind with me. I'm not from the area but if I'm ever in town and need my nails done, this is the place I will go :) the entire staff was extremely friendly and the spa was beautiful and very clean!

We were in the Troy area and looking for a nail salon to stop in quick and get a pedicure. They…read moretook us right away which was nice and the staff were pretty friendly. However, the pedicures were kind of lackluster and my husband said his was kind of rough. He had the Blossom Pedicure which is their top service. I wish they massaged a little bit more for my basic pedicure, overall the service just seemed rushed. The massage chairs they had were nice and comfy at least. Don't know if we will return again but you can try them for yourselves.

Unfortunately people change and not always for the better. I overlooked the high prices because of…read morethe location. Kissy charges no less than $80 and now is charging $50 before you can even make the appointment and that DOES NOT go toward your service. Kissy is a scammer, plain and simple. The workers don't have licenses nor are the hours being reported to the state as apprenticeship hours. Kissy stole acrylic from me. She couldn't afford Tony V acrylic and I prefer this brand. I brought my own only for her to steal it and NEVER replace it OR give me the $75 I paid for. I never got a discount on my service even with having my own product. BEWARE, things may go swell at first but they'll surely go downhill. BEWARE!!! SHE ABUSES HER DOG!!! THE DOG IS IN THE SALON AS WELL!!!

I love this salon so much! Everyone there treats me like a friend and makes sure I have the best…read moreand safest experience possible! Hand washing, sanitizing and mask wearing are in place. I have been going here for 2 years now and will never stop!

If you like to do dip on your nails this is NOT the place to go. My nails never break and have been…read moredoing dip for 5 years once a month. I tried this nail salon looking at the ratings and tried two different nail techs, two separate times. Same results. Both times the nail techs put the dip on SO thick that multiple nails broke both times. Like I said this has never happened and happened twice to me here. The ambiance is nice but ambiance does not = quality. Also they are insanely expensive. It is cheaper to get you nails done in Los Angeles. My nail tech there jokingly said he is going to move to Michigan because they charge about $30 more AND for less quality. Go figure ‍

Essential did my wedding nails and they unfortunately began to chip off immediately due to being…read morepoorly done. They refused to refund me and would only offer me store credit, which is very frustrating. It is highly overpriced and nail artists are very hit or miss in terms of both skill and attitude.

came in on a whim for a pedicure and it could not have been more amazing! the employees were kind,…read moretook their time, and it was a very relaxing vibe. I will be back!

This is by far the best nail salon in the metro Detroit area. The people are the nicest and do a…read morethorough job. The atmosphere is also very relaxing. A+++

We love Oasis! The owner Tina is super nice and my mom and I have been going to her nail salon for…read moreyears. We love to get shellac manicures and regular pedicures and they are always impeccable. The salon is also extremely clean and the sanitation process is clear to the customers. They are popular and book up quick, so it's best to book in advance. You will not be disappointed with any service you receive here!

I thought I found my new go to pedicure salon after my first visit, but I will never go back after…read moremy second visit. I arrived five minutes early for my appointment. When I checked in, I was told to go pick out a nail color for my pedicure. While looking at the colors, I picked up a couple bottles to compare the colors and a technician came over and said that they don't allow customers to touch the bottles of nail polish. This was my second time here and I've been to a few different salons and this is the first time I've been told that. The pedicure started 10 minutes late and the technician was rough and unfriendly. During the pedicure, she was aggressively picking at my cuticles with the trimmers leaving red spots around several toe nails for hours after my appointment. She was also rough with the filing, often catching other toes while filing the nail. During the leg and foot massage I continued to flinch and tense up but she did not change her pressure, instead telling me to relax. The following day I had a bruise on one shin and a line of soreness on the other. The nail polish on my toes turned out very nice, but the whole experience was unpleasant and left me sore and bruised.

I highly recommend Sugarcoat as I've been a loyal customer for several years. I've been to many…read moreother salons in the past and I have never had the same exceptional service, quality, and ambience that keeps me coming back. They have consistently taken any vision I had for my nails and brought it to life. They offer various services and my favorite offering right now is builder gel. Whether acrylics or builder gel, I have not experienced any lifting or unexpected breaks given the attention to sanitation and quality they demonstrate visit after visit. The nail art is amazing; no matter your vision they will execute. Best staff to spend time with and a beautiful ambience to make you feel right at home. I highly recommend!!!

Warning to Potential Clients of Sugarcoat Nail Loft…read more I am sharing my deeply disappointing experience with Sugarcoat Nail Loft, specifically with nail technician Anya and salon manager Maggie, in hopes that others can avoid the same mistreatment. After being a loyal client for nearly two years, my recent encounter was appalling. On December 26, 2024, Anya canceled my fill-in appointment due to illness, which I understood. However, her dismissive and hostile response when I tried to reschedule was unprofessional and rude. When I reached out about my nails lifting and needing urgent attention, Anya's reply was focused on her personal situation rather than my needs. After escalating the issue to the owner, I was contacted by someone named Maggie, who they claimed was the salon manager yet for the 1 1/2 years I was there never had I heard of said manager nor a manager existing at all. Conveniently enough magically, there was a manager to handle my complaint when I contacted the Abby. Maggie messaged me who not only refused to offer a solution but also told me I was no longer a "fit" for the salon. This unprofessional dismissal ended my long-standing relationship with them, and I was left without the services I had already paid for. What was worse, there is a toxic, "mean girl" atmosphere at this salon. The staff is fake to your face and talks behind your back. They make the client out to be in the wrong falsely implied that I had made unreasonable demands in the past, which is not the case. I have text messages to proof my assertion, Instead of taking responsibility for the subpar service, Anya deflected and failed to offer a constructive solution. They stick together, no matter who is in the wrong. If a client voices a legitimate concern, the staff shuts them down, and as soon as any complaint arises, they retaliate by refusing service. This entire ordeal caused significant emotional distress and financial loss, as I had to seek another salon for repairs at extra cost and inconvenience. I was never offered a chance to resolve the issue, nor was I compensated for my losses. If you're considering this salon, be cautious. The lack of professionalism, the toxic environment, and how they treat their clients is unacceptable. Based on my experience, I would not recommend Sugarcoat Nail Loft.