Sam was very nice and treated me fairly. I've called him twice and I have been happy both times…read morewith his service and his price.

I had a great experience using Sam for my washing machine repair. Great communication, easy to…read moreschedule, quality work and reasonably priced. I will definitely be calling Sam for any future appliance needs!!

Deranleau's is the only place in the Moscow/Pullman area that will I ever buy appliances from!…read more Their prices are great, and the service and support for years after your purchase is amazing! Ask for Nate! He is extremely knowledgeable about product features and trouble shooting if you ever have any issues after your purchase! Great store and even better staff!

My brother bought a freezer from DERANLEAU'S last Friday. They delivered it that afternoon. The two…read moreyoung men that delivered it were exceptional! Very courteous, friendly, nice and knew their job. They are an asset to DERANLEAU'S. Jacob and I'm sorry I can't remember the other young man's name. Thank you.

The parts and services department went out of their way to help us. We got there just after 5 and…read morethe door was locked however Dana noticed our distress and opened back up. He then spent over 20 minutes helping diagnose our stovetop problem and came up with an excellent solution! Excellent costumer service and we so appreciated it. Very helpful, very friendly.

I called Howard Hughes service department yesterday because our washing machine -- a brand they…read morecarry -- just started leaking rather badly so I inquired about a repair. The man I spoke with very rudely told me they don't do repairs if they didn't sell the appliance to the customer (the machine came with the house, we have no idea where it came from). He didn't bother to ask me what the problem was or suggest that we might need a replacement which could have helped him make a sale. We made some inquiries and brought in a plumber who determined the machine indeed needs to be replaced. Which we will do right away -- from a competitor down in Lewiston. And we decided to buy a matching dryer, too. Sorry, Howard Hughes, you just lost a sale because of your service rep. So much for trying to support local businesses.

The staff are seemingly all DEI hires with no experience in home improvement. I've never seen…read moreanyone over 30, or without body piercings, colored hair, or tattoos. I've been there a few times now to buy supplies for a project and every time, the employee that tries to help me is ignorant of basic construction terms. I went there looking for a piece of expanded metal for a project and no one I talked to knew what expanded metal was. The store is new, clean, and prices are fine. But Home Depot made the decision to hire morons to staff this store in an effort to appeal to the moron college students at the University of Idaho. The locally owned home improvement store now matches prices, so I just go there instead of being offended by the idiots that Home Depot decided to employ.

There's nothing wrong with this home depot. It's fully…read morestocked, it's fully staffed. It's clean, it's well organized. The only thing wrong with it is some fool who thought that Home Depot is where you get your appliances repaired gave it one star. Don't be deceived by fools.

Travis has done several projects for us including remodeling our laundry room and installing a…read morelaundry tub. The job included cabinet and counter as well as plumbing work. He also moved the washer and dryer. He was fast and did excellent work. He also solved a gas fireplace issue that the service technician from an HVAC company could not do after the technician made 2 visits.

From the owner: Experienced Handyman working on and around the Palouse, based out of Moscow, specializing in…read moreAppliance installation, Repair, and Remodels. Your one stop shop for contracting needs! Electrical, Plumbing, Heating, woodworking, etc. Call today to discuss your project and receive an estimate for services!

Excellent service. Honest, knowledgeable and fair. Chris is our "go to" appliance guy.read more

I really needed some help, as my washer stopped spinning mid-wash! I called Chris' second, after…read moreanother company couldn't even ask a question. Chris came out right when scheduled and immediately found the problem - my washer was ancient! He advised that the problem was not worth fixing. Bummed out, I asked where I could find one with all the features I needed. He delivered one the SAME DAY!!! Also, his wife, who answered the phone was awesome! So friendly and knowledgeable. I am a Chris' customer for life!

Iffy service. Installers stole items from my laundry room. The arrangements I made with the lady I…read morespoke with on the phone (in Lewiston) was pleasant and helpful. The local installer in Pullman didn't understand the arrangements I had made. Also, and far more importantly, when the installers came back the second time to install my washer/dryer pedestals, they stole my hand vacuum, the filter from my shop-vac, and the non-slip pad that I had my laundry detergent sitting on. Iffy service was more of a three-star issue - but theft if something else entirely! I'd give 0 stars if that was possible. Avoid at all costs, even if you have to travel out of town for your appliances!

Very very rude service from the male who works there. The lady I spoke with initially was nice but…read morewhoever answered this morning 5/7/14 at 9am was so rude and hung up on me mid sentence. They also are not very catering to people's schedules who have JOBS and people who are not available at varied, unspecified hours thorough out the day due to said JOBS. Ugh, if I were not required to do so by my landlord I would NOT utilize their services!

We were greeted by a lackadaisical service person at the front desk who answered our questions and…read moredirected us to what we were looking for. Which was outside under a very large tarp. It wasn't raining, nor had it rained since early morning (it was late afternoon). We asked if they would remove the tarp so we could look at the items, fully intending to make a purchase. The clerk sped off stating he was going to get help only to return with a lazy employee who refused to remove the tarp because "it might rain". The location is so over stocked they have three massive, tarped areas in their parking lot and room for only two vehicles to park. it's a fire hazard inside the building and they are in no way interested in making a sale. Don't waste your time. They won't waste their energy.

From the owner: We specialize in quality used goods. We sell for the public by offering consignment of their gently…read moreused furniture, small appliances, housewares, tools, electronics and misc items. You never know what treasure you will find at Affordable Consignments. Helping our community recycle and re-purpose used goods Since 2011

I have never experienced such amazing customer service! The moment we walked in the door we were…read moregreeted, followed by multiple employees during our visit asking if we needed help. Talked with Debbie at the special order counter at length, and she was a wealth of info and help. Thankful to have found such a great hardware store with employees who are wanting and willing to help and so knowledgeable!!

Between Moscow and Pullman Building Supply, this is the largest lumber and garden around…read more Everything you'll need for building projects large or small and rental equipment too. It serves the area well.