What a remarkably concerning business. The bottom line up front - this is the biggest group of liars from top to bottom. I was contacted and informed that I was selected to win a gift card and free hotel stay. As the conversation went on, my wife and I said "this sounds a lot like a timeshare." The representative said "Not at all. This is a tour of our facility in hopes that we can spread the word on what a great experience you have." We showed up for our "tour" and it was immediately clear that this was a time share pitch. Lie #1. Honestly, we knew what we were getting into so it wasn't that surprising but it was disappointing that our relationship kicked off with deceit. Throughout the scheduling calls and the time share pitch, we were told there "are absolutely no blackout dates or surprise charges for particular dates." Lie #2. Once we scheduled our "free stay" we were forced to accept Sun-Tues or pay a $100 fee for other dates. We were also not allowed to book in pretty much every month except May/June without another upgrade fee. The tour mentioned some things like "Williamsburg is a huge demand for guests because there are only allowed to be 9 hotels here." Interesting...Booking.com has 30+ options. Lie #3. As we toured the two bedroom condo (the time share for sale that day) we were told that this is the "exact room we would be staying in for our gifted weekend stay." Lie #4. We were given a one bedroom stay (for four people). After bouncing around various phone reps, I was told we could upgrade for another fee. This business model is a sick joke. These are predators that CAN NOT tell the truth. They pigeonhole you by stealing all of your time up front and then BS you over and over again until they squeeze money out of you OR force you to throw in the towel and toss away their "gifts." I would NEVER commit to purchasing ANYTHING with this company because they are simply not trustworthy. Anyone out there on the fence, PLEASE DO NOT WASTE YOUR TIME AND MONEY. read more

Total scam of a place!! I NEVER purchased a time share or even heard of this place before and now (after 11 years), they're sending me invoices saying that I've been an owner since 2015?! What?! I've never received a bill from them even if I was an owner and I sure as hell not buying a timeshare in Virginia...it would be on a beach somewhere! Read the reviews here- this is not a nice place. What a corrupt business read more

I give this place three stars because although we got an updated villa the tv in the master bedroom does not work and they did try to push me to do a presentation which we quickly declined upon check in after All the scary reviews we read. Not much to do around the resort but we came to visit family so we are ok with that . As long as where I lay my head is comfortable I'll be good . No insects so trust me I'll take this over Westgate haha read more

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I'm inclined to gatekeep but my desire to have other families experience a great vacation at a good price compells me to share. This is a hidden gem.The price is ridiculously amazing for a 2BR suite with all the amenities. So clean, very quiet and very friendly staff. Access to a club house with lots of recreation options and close to all the attractions of Williamsburg. My only complaint is that the indoor pool needed to be cleaned.Murky water (you couldn't clearly see your feet). Still, not enough for me to reduce stars because our experience was so good. 10/10 recommend. read more

Staff is extremely friendly, place is clean, good wifi, good lobby area with free coffee and hot cocoa yuuum, clean pool and hot tub area, nice exercise room, great sports with pickleball and tennis, and most of all very fun games and activities to do there. I won a few times in bingo and got to take home cool prizes!! read more

Full Review: Misleading, Disrespectful, and Deeply Disappointing Experience My entire experience with Vacation Village Resorts -- from the so-called "sales tour" to the actual stay -- was one of the worst I've ever had. What was advertised as a simple presentation and relaxing getaway turned into a frustrating, misleading, and emotionally exhausting ordeal. Sales Tour: I was told I'd receive a gift card just for attending the tour, but when I arrived, they required a $139 "deposit" that they said would be refunded afterward. After the tour, I was told that the "refund" was the gift card -- something they never disclosed upfront. That kind of deceptive bait-and-switch is completely unacceptable. During the presentation, I was pressured repeatedly to buy their timeshare, even after saying "no" multiple times. The staff asked intrusive personal questions and tried to guilt me into saying yes. When the main salesperson brought in his manager, things went downhill fast. The manager mocked me for not wearing my engagement ring -- something I'd left home for safekeeping -- and made me feel cornered for declining their offer. When I mentioned that I was feeling anxious because of how aggressively I was being pressured, he accused me of "threatening" him -- an absolutely ridiculous and unprofessional thing to say to a guest who was simply uncomfortable. A corporate representative later got involved, but even she made a smug comment that I would "kick myself in the butt" for not buying. By the end, I was shaking and just wanted to leave. Resort Stay: Unfortunately, the resort itself wasn't much better. I booked for a group of five and was given a one-bedroom unit -- far smaller than what I was promised. Only after arguing did they finally move us to another suite. But the "new" suite still had plenty of issues: the fireplace didn't work, the TV never had a signal, and there was no extra comforter for the pull-out couch. We were given only four towels for five people, and when we asked for clean extras, we were only given two more. For a place that calls itself a resort, the amenities and hospitality were sorely lacking. There wasn't even a basic continental breakfast offered. Everything about the stay felt cheap, disorganized, and unwelcoming. Overall: What should have been an enjoyable experience ended up being stressful, uncomfortable, and disappointing on every level. Between the dishonesty, the pressure tactics, and the lack of quality or care, I left feeling upset and completely disillusioned. 10/10 would never recommend -- not the tour, not the timeshare, and certainly not the resort itself. read more

My family and I stayed there on May 15, 2025. I was bitten over 70 times by BED BUGS. I even had bites on my face. Management did nothing about it, and will not return my phone calls. I spent weeks cleaning, steaming, and sanitizing my home. I had to buy special mattress and pillow protectors. I can assure you, staying here is not worth the risk. I would avoid this "resort" at all costs! read more

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Old and dilapidated. Roaches in the kitchen, fireplace was inoperative, heating unit was loud, kitchen stove was disgusting, dishwasher was falling apart and refrigerator was leaking water. This was our first and last stay and Vacation Village. We have stayed in Williamsburg every year for the past 8 years and this is by far the WORST EVER. Vacation Village you should be ashamed of yourselves. This definitley isn't a resort! read more

Do not get into a timeshare. it feels more like a pyramid scheme. I have lost my "week" and was not able to trade it in for points either. I must have called them 20 times in the last few months, trying to either move my week ( as I was told at purchase that the week number did not matter because you could change it or trade in for points, well, thats seems next to impossible ) it seems like when I actually get someone on the phone it's always a different reason of why they can't move the week or trade for points. I feel sorry for anyone else that has been through this. and they keep calling to try to sell us more "upgrades" or have us put family on the list for VV to contact about selling them a timeshare. I'm not doing that to anyone. and I will tell everyone I know so they don't get in this situation. read more

We are currently on our third unit at this resort. Upon check-in, the only initial issues were outdated appliances and an incident where maintenance accidentally entered our unit unannounced, having mistaken it for another. We understand that mistakes happen, and this was not a major concern. However, a few hours later, the guests in the unit directly below us checked in, and unfortunately, this is when our experience took a turn for the worse. They were accompanied by a constant stream of weed smoke that infiltrated our unit, making it uncomfortable to stay. Additionally, they hosted a loud party that lasted well into the morning, accompanied by arguments that disturbed our peace. We reported these issues to the front desk, and they promptly moved us to another unit. Unfortunately, the new unit did not start off well. The first indication that something was off was a musty odor upon entering, which should have been a red flag. Additionally, the unit was uncomfortably warm; the thermostat gradually climbed from 78°F to 82°F. We immediately called maintenance, and they responded within an hour or two. While they were polite and professional, they left without explaining the issue. Several hours later, my husband approached another member of the maintenance team, who was able to confirm that the air conditioning unit could not be fixed because it required a new fan but that part wasn't available on-site. The team member acknowledged that we should have been moved hours earlier. After more time waiting, we were relocated to a third unit. This new unit seemed promising at first, but the issues persisted. At bedtime, we discovered that the left side of the bed was noticeably lower than the right side, about 2-3 inches. This led to an uncomfortable and painful experience when I rolled over and hit nothing but springs. Although we had maintained a good-natured attitude throughout these issues, by this point, the constant deficiencies were becoming overwhelming. My back was sore the next morning, and as a result, we opted to stay away from the unit for the next two days. We did, however, report the bed issue to the front office. When my daughter returned to the unit on Wednesday, she was shocked to find the mattress had been propped against a dresser, with linens and pillows strewn across the floor. It is unclear for how long the unit had been in this condition, but it was at least several hours. It wasn't until I made a call to the front desk that any action was taken to address this. Once the bed was finally reassembled, we noticed another issue: the bedskirt was stained with what appeared to be a red liquid, possibly juice, on the left side. Additionally, our door keys randomly deactivated during our stay. We understand that the resort was in the process of updating their door access system, which wasn't directly the fault of the resort, but it was another inconvenience to an already challenging experience. By the end of our stay, I began to feel like a "secret shopper," constantly checking for any new deficiencies. As we are checking out today, I called the front desk to inquire about potential compensation. I was advised to speak with the day manager, and I will update this review once I know whether any form of compensation will be offered. Despite all the issues we encountered, I still believe I could recommend this property to others. The staff, particularly the customer service and maintenance teams, were genuinely friendly and accommodating. It seems, however, that the resort was going through renovations with their amenities and door systems which may have contributed to maintenace being busier than normal adding to the difficulties we experienced. I would encourage them to ask the housekeeping staff to identify any unit issues so they can improve the overall guest experience. Update pending: read more

Vacation Village at Williamsburg - Master bedroom left this way for hours until we called to see if it would be but back together. - Resorts Near Me - Williamsburg, Virginia

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COCKROACH INFESTATION. DO NOT STAY UNLESS YOU WANT THEM IN YOUR FOOD, etc. Please know that if you stay here you will be dealing with cockroaches running around the counter and dead ones left from prior. This is highly unsanitary and just all around disgusting. I had to ask them to come spray and clean twice while we were here. Would have loved another room but that wasn't their first line protocol. I felt like we couldn't actually relax because we were constantly looking for them. And we brought our children with us so it just felt worse all around. read more

Some good, bad, and ugly about this place. The location is conveniently located to most of the main attractions in Williamsburg. The units are very spacious. Brought my dad, daughter, and nephew along so I had two units that had two bedrooms in each. The area amenities are nice as well. Grills, playgrounds, indoor pool, outdoor pool, hot tub, workout room, and a business center. Nice flat screen televisions in all the bedrooms. Fireplace heaters in the units were a nice touch. Units need to be renovated though. Old carpet, floors are permanently stained. All the the plastic furnishings were discolored from age. Every metal surface showed lots of Kitchen cabinets were beat up. Kitchen counters were chipped. My unit had a broken can opener. Stove and dishwasher had a lot of wear and tear on them. Garbage disposal didn't work as well. Unit weren't throughly cleaned dead bugs and spider webs in common areas and lots of dust. Looks like no one had been in the unit for a while. Overall an ok place to stay for a a few days but I wouldn't want to stay a whole week unit after they upgrade the units. read more

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SCAM! Beware. Gwen lies to you. They tell you that there is a $250 gift card that you won that is completely separate from the 90 minute timeshare presentation. They then without telling you quietly tie gift card to the 90 minute presentation to where before I could have picked up the $250 separately, but now I can't. Absolute scam. Withholding information is lying. read more

We are owners here and we're surprised at how old our room was that we received in an exchange. The room we had bought was vastly different than the place we stayed; I was rather disappointed as we did not expect a very old room. It does look like they are refurbishing rooms but ours looked 20 years old. The laundry machines were outside the unit on the second floor (the unit we bought had them in the unit). We were also offered to go to see their new place, The Colonies. We are going for the tour, get some free stuff, but will not be buying anything more after seeing the condition of our unit. Note to the managers, if you want people to buy don't stick them in a cruddy room. Of the issues we had: (1) The ice maker makes blocks of ice every night; we cleaned out the ice holder, thinking it was something like a power failure, but the next morning it was the same (picture provided). I cleaned it out and checked: after making ice water just runs into the ice holder and it begins to freeze another block. (2) Our kitchen faucet leaked if you turned on the water with the handle all hot. (3) There is a sharp corner to our kitchen molding. My wife and I both discovered it Day 1 when it "grabbed us." I have stayed at worse resorts but this seems far from an Interval Gold Resort. read more

Vacation Village at Williamsburg - Example of our ice. - Resorts Near Me - Williamsburg, Virginia

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My family got 3 rooms for the holiday. Since its off season the resort wasn't super crowded. Everyones rooms were in the same building which was great. This is a timeshare resort, but you don't have to own a timeshare to stay here. There is also a resort fee. If you stay here they will offer perks to come to a timeshare presentation. We weren't interested. Its located close to Jamestown, Busch Gardens, Williamsburg Outlet and more. We got a 2 bedroom condo with a patio out back on the 1st floor. The walls are thin so you can hear people in the hallway. Theres also a fireplace, dining room, kitchenette with fridge, microwave, coffee maker, and etc. The master bedroom has a shared bathroom with a nice jetted whirlpool tub. Its a good size. Theres also parking right out front. You must have a decal for your car. Theres also other amenities like an indoor and outdoor pool, jacuzzi, tennis and basketball courts, fitness and business center all on site. Some things are a little outdated but this is a nice resort located close to activities and restaurants. Check them out!! read more

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Finally staying here several years after our last visit. We are owners of Williamsburg Plantation. Embarrassing to see it has gone down hill since we were last here. We remember this place being very spacious and nice on the inside of the two bedroom unit. Not this visit. Our unit is very outdated and in need of repair and some upgrades. It's comfortable and clean and close to shopping and food. But that's about all the positive notes. Our "full kitchen" has all the appliances but it's a very small space. Hardly enough room for two people as we keep getting in each others way. Let's just say if we didn't t already own here we would not be purchasing a timeshare here at all. We couldn't figure out where the laundry room is. So I called the front desk. When I asked they hung up on me! I called again and asked for Tammy who works at the counter across from check in. Tammy told me the washer and dryer are on the second floor "in the common area". Sure enough there's a stacked washer and dryer in the second floor hallway. The resort supplies the detergent. Just ask. read more

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I own two biennial timeshare intervals at Vacation Village Resorts Williamsburg Virginia operated under Wyndham. Week 48 Even Years and Week 20 Odd Years. I was told at purchase I would only pay one maintenance fee in the year I use that interval. I surrendered two working Florida timeshares based on that promise. My contract states $519.00 but my first bill came in at $624.75 with no explanation. They then sent a second bill for $697 called an assessment fee with no week number, no account information, and no explanation. On March 16, 2026, their own finance rep confirmed in writing I only owed $5.97. Same day they sent another email calling it a maintenance fee. Two different names, two different departments, same disputed amount, same day. I have filed complaints with the Virginia Attorney General, FTC, and BBB. Do not purchase any timeshare from Wyndham or Vacation Village Resorts. Research thoroughly before surrendering any existing timeshares based on their promises. Get everything in writing and verify every charge against your contract. read more

A little outdated, roaches in the apartment complex and the hot tub jets didn't work overall it was decent but not a fan of taking roaches home with me read more

The place does need some upgrading, the front desk guy (Mohammed) that checked us in was not very neat, poor communication, almost appeared if he is annoyed at explaining me things about my stay. I do not recommend attending "the tour" two hours of pressure to buy a share for a hotel in Williamsburg. read more

Honest review, room felt like it was in the ghetto. The 4 couples we met were saying the same thing. Garbage everywhere. Sheets do not fit the bed (or are not even there), hot tub was been broken since we arrived (no bubbles and just started filtering yesterday so we basically were expected to sit in a big bathtub) , the indoor pool and spa are so heavy chlorinated our new bathing suits were ruined. The beds are so hard we were sleeping on a bunch of bed pillows ( we asked for extras because the ones kn the bed were tiny little squares) they didn't have mattress pads to loan out. Others said the mattresses are so worn they are sinking into them. The dishwasher is a joke and kept falling out and didn't do a good job at all, the patio area is filthy with old faded plastic Walmart chairs and a tiny table... picnic table in the drainage ditch, no bbq grill nearby and the ones next door were trashed, bags of garbage on sidewalk when we arrived ripped open by wildlife and food left sitting there all week (mashed potatoes) very disappointing when you advertise this as such a lovely place to stay. Staff were too buried in their cell phones to help the 3 times we tried to get help we felt as if we were bothering them. We were told go to the website to get any recommendations of what to do or where to eat. Sadly we will not be back. The colonies were 1000% better than this, regretting not just renting there again! Waste of hard earned money plus gas.. ridiculous. Also no hand weights in gym. Equipment very old, and the pool Towels were paper thin. read more

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My wife and stayed at Vacation Village on June 30th through July 7th 2024 we live on about 50 miles from there I as a Army veteran and had to leave on 7/3 for a VA appointment when we returned we found that someone had entered our quarters and stolen some of our personal items from our suitcases when we informed the resort what took place they offered us a weeks complementary stay but when we called to use it they refused to confirm it we are owners there and have been for over 17 years go figure read more

We are here for free stay for time share. If it weren't for the fack that it's free. I would have asked for money back. Master bedroom bathroom door will not shut. Ice maker makes little ice only runs water into fridge. Can't take a shower without running out of hot water. There is a soaking tub in this unit. Can only get about 3 inches of water in it before we ran out of hot water. My wife is currently heating water on stove for a warn bath in the small tub. Haven't been to other things on property. The pitch for time share was informative but rather pushy. Told three people three four people "no". (Their job to sell but hell" Not recommended. read more

Absolute scam! The free is never free & when you take the tour they try to pressure you or make it seem like you don't have money.. when called you won it was a free stay and a tour of the place not a pressure of a buy! Toilet seat wobbles never cleaned room It's ghetto. Do better! read more

Checked in on our place on Friday July 4th and per our email confirmation were assigned unit 81A however during check in we were assigned to 70B which has a limited kitchen. After getting settled in and seeing that we did not have a stove or oven as on the reservation we called the front desk and were told to bring the confirmation email for viewing. Upon viewing we did not receive an apology and after 15-20 minutes of them attempting to find an A until we were given 276A. 276A was a downgrade as our first until had stainless steal appliances and was extremely clean with an amazing big whirlpool tub. Also 276A was disgusting, we found brownie bites under the bed, a head scarf under the bed, a wallet behind the couch and melatonin and other vitamins in the living room. I called twice to speak with a manager and each time was told they don't arrive until after 2:30 or they were busy. We were given only an hour to re-pack and move our items. As we were packing up another family was already moving into 70B. We explained that we had taken a nap and the bed needed to be changed first however the front desk never put in a request for this and instead just moved the new family in. Lastly I was asked to check out a renovated unit and take a survey in exchange for a $150 gift card. I declined but after the fifth day of them hounding me and calling repeatedly in the am I decided to give in. In the state Virginia it is illegal to solicit business under false pretenses which is exactly what they did. There was no unit with upgrades to tour and no survey instead they want you to convert your timeshare to points. I brought up the legality of what they are doing and they claimed they weren't aware of how the first floor were getting people to sign up for the sales pitch. Lastly the grills were a nice touch however only one of the three worked and there was no lighting to grill after sun down. Will not return here for sure and will be telling others. read more

Williamsburg plantation owner services is incompetent, i deposited both my weeks, using the dates which the owner service informed me to use after i paid my 1080.00 maintenance fee. months ago. i notice on my credit card a credit from interval international, so I called them and they said, "Williamsburg cancelled my exchange", without ever contacting me, now i have to cancel my entire trip , this is such bad service, now i want to cancel my 2 time share. please don't buy from them. total rip off. read more

Just received a call because we won a raffle for a free stay. Travel coordinator was SO rude. SO pushy. and overall i'm just dissatisfied with the way we were treated. She asked for a deposit, which was fine however when we said we weren't able to make the reservation today, she asked if we had an "emergency card" to book it. Which is very unprofessional. Then ended the call when we tried explaining our situation. I can definelty see why they're promoting the resort now, and see why it's TWO stars. You get what you pay for and get treated like garbage ((: !!! read more

Don't come during a heatwave!!!! Our AC unit changed temperatures. 6:00pm I call to ask for someone to come please help us. 9:00pm it was 80 degrees with still no help in sight. They suggested we move to another unit instead of walking us through changing the temps or just having someone come by for two seconds!!! Meanwhile, when we first arrived and asked for a closer room to our group we were told and I quote, "we don't change rooms just because." read more

Update to my review .. Our bathroom flooded, so Mx used ALL our towels to clean it up and took the dirty ones, leaving us with NO towels. We were told new towels would be delivered - now, 24 hours later, no towels were delivered yet! For attending a tour, as an owner, we received a lunch voucher. When we went to use it, we were then informed there is an automatic 18% "tip" on all VV lunch vouchers, which we were required to pay. As VVowners (in Orlando), this has been a frustrating experience, and we will definitely second guess our future stay at this location. We have also stayed at King Creek Plantation, in Williamsburg, with NO issues ... I suggest staying there in the future. read more

We stayed at this vacation condo as a getaway from the city. It is located in a suburban gated neighborhood, so very quiet and remote area. I noticed the neighborhood we stayed at had indoor and outdoor pools. Gym center, game room for the kids and a computer area to check emails, etc online. The entire area does have wifi and the rooms are structured like a vacation resort condo. Ours had a full kitchen filled with your basic cooking amenities, 2 burners, dishwasher, full fridge & microwave. The living room had a TV and fireplace that made way to the secluded balcony. I thought the area was very peaceful and enjoyed the two bedrooms & 2 full bathrooms. Perfect for families & couples. Our room had a jet pool bath & shower connected to the master bedroom. We could see our car from the bedroom, so everything felt safe and convenient. There is even a washer and dryer for your clothes in your building to use. Our unit was upstairs where we found the machines. Overall, it felt like a home away from home. Staying there for a couple of days was definitely worth it as a married couple with two kids. We decided to use this space for ourselves & have a peaceful getaway from our daily norm. The only downside to the stay was the "driving tour" which is disguised as a sales pitch to purchase their property. Unfortunately it is a mandatory tour that you must go to & it can last for hours. It took away time from our stay and that was the only drawback for us. In this stay, be warned there is no clean up crew, so you are responsible to care for the things you use. Having a maid come in before your check out is an additional fee. Eating on site, there are no restaurants or bars. You would have to drive out to find food, drinks, etc. All drivable but not walkable. We brought all our food from home & cooked it at the condo. I would suggest doing this us to avoid having to go out each time you want to eat. Your condo does have a coffee machine with complementary coffee but other than that everything else, including water you will have to buy out. Plan well & you'll have a great time! read more

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Avoid at all Costs. I booked 4 rooms for a weekend in October. There is a gigantic legal warning on the wall behind the front desk that warns you that you are assuming all risks associated with staying at their property. I wish I had seen that red flag before booking the room. The rooms are dated and "so so." I pity anyone who actually owns a timeshare there. It is the definition of bare minimum, but - for the price of a weekend stay - it was acceptable. The problem is that I booked the stay through a third-party site. I elected to "pay at the property" and not through the third-party site. I always do that, because I book in advance and don't want to carry that charge on my account for months. Vacation Village charged me for the rooms when I arrived. Their charge appeared on my credit card statement. But Vacation Village refuses to give me a receipt, so that I can be reimbursed for the charge. They insist that I paid the third-party site, even though the third-party site contacted them and told them that I did not. They also cannot explain the charges from Vacation Village on my credit card statement. Because they are withholding my receipt, they are withholding over $1200 from me. And their customer "service" employees have been ineffective and compassionless Take heed of their warning. They mean it. Do not book here. read more

A very high pressure time share sell job. The facilities are really pretty nice and clean, but not worth it to endure a 3 hour sell job. Everyone was super friendly until we said no to buying. They couldn't have said fewer words to us or pushed us out the door faster. It's what we expected, but felt so put off when we actually were face to face with it all. read more

Fine print section. Shady business practices. Shady time share salesman. Lies about buying back time share (used in sales pitch!) Tracy who does paperwork also said this with golden eyes. Working on getting rid of these people. read more

Vacation Village at Williamsburg - Kitchen - Resorts Near Me - Williamsburg, Virginia

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Would give 0 stars if I could. This place is like a run down motel. Bugs everywhere and the cleaning is piss poor. We found clothes from the last people staying there in our room and hair on the toilet. Very dirty and old. We had to switch rooms because our room was so dirty and the new one we were put in wasn't much better. The only positive is the location and the little parks for the kids throughout. This is the worst timeshare exchange I've stayed at and they have the nerve to charge a $30 amenity fee when most other nicer places don't. My recommendation would be to avoid at all costs. read more

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Units were nice. It was spacious, clean and had even a backyard area. We had a 2 bedroom apartment and the rentals looks like homes. There was parking in the front of the units Unfortunately i didn't like the upsell that took me away from my family for my time there, it took all day. The pool was big enough of our girls and the hot tub was nice. Unfortunately we didn't get to use the other amenities for we went during covid time. Location was convenient to local spots like bush gardens and other food spots. read more

Beware of calls from Vacation Village stating you won a "prize". It's a ploy to lure you into a "tour" which is actually a Timeshare pitch for their less than desirable vacation resorts locations. Don't believe me? Look at the reviews. Click reviews and read all the 1-3 stars. Very telling. read more

Me and my family had been "awarded" a free two night stay but had to submit a $90 payment and asked to sit through a 2 hour talk. (If we skipped the talk, they would keep the $90) We figured we'd give it a try, because the initial caller said it was an award from a state fare raffle. The talk ended up be 3.5 hours despite being told it would be short and having a 4 and 1year old in tow. They will spend this time telling you how much cheaper it would be to travel to other locations once you commit to a time share with them. They will force you to drive from location to location for no particular reason. Our sails man dropped some huge time share prices while we were walking without putting any down on paper and once it was clear to them that we weren't going to buy, they became extremely rude. Multiple salesman insulted us throughout the last 1.5 hours of our experience. The room we had was very dated and felt more like a hotel than a resort. The property was dirty and seemed to lack maintenance. The pool was old and resembled that of a hotel. All staff we encountered were unfriendly. We got our $90 deposit back, the free two night stay, and a gift card they had promised which we used to buy our meals and go shopping. Besides the 3.5 hour experience, our vacation was a success but I have to give VVillage one star for how unprofessional, sketchy, and the poor state of there facilities. read more

Very comfortable, friendly atmosphere. Close to everything you need! We will teturn! Plenty of places to visit outside of the resort. Pool is nice..gym is nice. Friendly. read more

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Staff was rude, got told he "had an attitude " because we asked the lady not to sign us up for a free tesla. They made us write our bank card number on a sticky pad even tho we were uncomfortable with that. Bags of trash all over the place. Was supposed to receive texts for activities and didn't receive one. They cut our key off to get into the room in order to get us to come run our card again BECAUSE "WE MISSPLACED THE PAPER WITH YOUR CARD NUMBER ON IT". The bed was so hard that I was in pain for the entire trip. The rags we were supposed to use to wash our dishes had dried crusty food on the inside. Highly disappointed for the amount of money I spent. read more

Only a few negatives that stain on the carpet and catching a few beetles. Couldn't really sit on the couches, My son was itching after sitting on the couches. We just put a blanket on the couch to try and watch a movie. I really hope they steam the couches after people stay in the units. Other then that we had a nice stay. Tennis court and basketball courts are also a plus. We were an hour and 10 minutes away from Virginia Beach. Outlet malls are like 10 minutes away. The resort employees are very nice and polite. You have to reserve the pool but you can also reserve the pool for the following day also. Reservations go quick so don't wait. Outside pool is only allowed 50 people at a time for an hour. I stayed at another hotel recently and only had 30 minutes in the pool so we were happy to hear we had an hour in the pool. If there isn't 50 people in the pool you could probably stay in the pool for more time. Parents should be in the pool and supervise their children at the pool at all time but Lifeguards were not actively guarding the pool they just sat near the entry. Lifeguards should have different areas of the pool to guard, wear their guard little red tube for rescue, should scan the water, etc.... lifeguards were cleaning the tables and chairs with cleaning products after each hourly shift of swimming so that's a major plus! The pool goes from one feet to 5 feet. My son loved the pool. We didn't spend much time in the unit or on the resort but We had a good stay here and definitely swam everyday except for one day. Also people shouldn't be allowed to drink anything in the pool. The WiFi was great my son was able to connect his ps4 to the WiFi which rarely happens. I would give it a 3.5 or 4 star but the lifeguard not guarding the water really bother me, the sticky stain on the carpet (hope they steam the carpets) which we placed a towel over, & itchy couch. Also the restaurant Sal brochure that's given to you at check in toss it their food isn't that good. For food I recommend: Ocean and Ale, Taco Mexicali. Fun place: Pirate Cove Miniature Golf & Go Karts. To fish I recommend: Hooker Bait & Tackle shop and location to fish would be Little Creek Reservoir. 5 day fishing license in VA is $21. read more

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The units are fine inside except the walls are very thin and if you're on the bottom unit, you can hear everything that's going on upstairs... There is a family of 6 above us right now and it sounds like thunder every few seconds! Luckily for us they were nice enough and able to relocate us to another unit. Pros: unit looked very well kept and up to date, own patio, hot tub. Cons: very thin walls and bottom floor can be rough depending on who stays upstairs. Close to everything I'm Williamsburg. read more