As a new patient at Peña Adobe Dental in Vacaville, I had a great first experience and wanted to…read moreshare my honest thoughts. Walking in, the office immediately impressed me--it's spotlessly clean, modern, and has a fresh, welcoming atmosphere that makes you feel relaxed right away. The waiting area is comfortable and contemporary without feeling flashy. Best part? There was zero sales pressure. No aggressive upselling or pushing unnecessary treatments--just straightforward, honest explanations of my options, letting me decide what made sense for me. Dr. Amani Takher (he) was genuinely nice--kind, attentive, and took the time to listen to my concerns, answer every question thoroughly, and explain everything clearly. The exam felt unhurried and comfortable; I never felt rushed or like just another patient. The whole team was friendly, professional, and super welcoming--from the front desk staff to the hygienists. Everyone seemed to truly care about making the visit positive and stress-free. If you're looking for a modern, clean dental office in the Vacaville area with a skilled and approachable doctor (he) and a supportive team that puts patient comfort first, this place is excellent. Highly recommend--I'll definitely be going back! 5 stars.

From the first call to delivery of the night guard to protect my new implant it had been an amazing…read moreexperience. I was terrified when I started this journey...being let down time and again by other offices with little hope this time would be different. Boy I have never been more wrong. My new smile is evidence of a next chapter. Thank you all for the service, support and patience you extended to me. Till next time. Rae

I went to get my crown done today and was immediately greeted by friendly staff. They answered all…read moremy questions about pricing and had me seated right away. While getting the crown, pain was minimal. Dr. Dhillon does his best to ensure his patient is not in pain and listens and stops if pain arises at any point. He works well with the assistants and explains each step of the procedure. I am pleased with the level of care I received here today.

After my phone experience I had with this office last month they reached out to me to apologize for…read morethe customer service I received. The dentist himself also reached out to me separately to apologize on behalf of the office and invited me to give them another chance. I took him up on the offer and decided to schedule again. They were able to squeeze me in for an X-ray and exam. The office was a little hard to find initially. Plenty of parking at the location. Office itself is a bit small. Staff is super friendly from receptionists to dental assistant to dentist they were all very friendly and welcoming. X-rays were fast and painless. X-rays were viewed on a laptop by the dentist in detail. Dentist seemed to be very honest and knowledgeable. Previous dentists have reported I had cavities that needed to be filled but this dentist did not see any cause of concern. I haven't had any work done here yet but I will schedule a cleaning with this office and see how that goes.

The Creekside Center for Comprehensive Dentistry is a very welcoming place. Dr. Shirin Hamed is…read moreabsolutely wonderful, highly skilled and takes time to explain every procedure needed. She listens to your concerns, and has a great, caring personality. Janelle, hygienist is so skilled, Vicki, Doctor's Assistant is likewise extremely skilled and caring. The office staff are all very pleasant. I am 100% comfortable and am 100% confident in Creekside Dentistry.

I have been going to Creekside for over 10 years and have nothing but praise for everyone from the…read morefront office to the dental hygienists to the dentist. I always feel welcome and feel like the care I get is top-notch. I have referred many people to Creekside and now my whole family goes there! Special praise to Jill, my current dental hygienist, for her talent and gentle hand and for her overall kindness!

Let me tell you a sad tale, there once was a tall handsome man how was minding his own business,…read morewhen all of a sudden BAM, bit into a bone, my front tooth came off, I looked hideous, now I don't get paid to look good because nobody would be able to afford me. But my smile is still important. So what is that tall handsome hero to do?I called Nut Tree Smiles , I told them my sad tale and they said there was a wizard who likes to be called Dr. Gill, He had many helpers Lyz, Yuri and foy sounds like Troy, the wizard, (I mean) Dr. Gill and his merry team of hospitality champions, ban together to turn this hideous man cursed with 2 holes in his smile,,, With no pain and no words the wizard restored the brillante smile When I asked how many wagons of of Gold would this price to release the curse, with a smile and a wink prince insurance covered most of i think, i still had to pay some cash, you know what i mean but I was able to ride home to my queen who was pleased with the wizardry that was done, and once again we can go out into the kingdom and have some fun But, on the real here's the deal, they helped me in a very professional way, and felt no pain during the whole procedure. THANK YOU NUT TREE SMILES, YOUR AMAZING

Military community please read this if you have United Concordia for insurance!!!!…read more I went in about a year ago for a simple checkup and to discuss a broken tooth. During the appointment, I specifically explained that my insurance would likely deny X-rays because I had already had them done less than a year earlier. They told me they would still run everything through insurance and, if it wasn't covered, they would honor a new patient special rate. At no point were X-ray costs discussed. When I checked out, I paid around $1,000 for the crown and buildup. No one mentioned owing anything additional for X-rays. They also recommended a deep cleaning that would cost about $800 for the first round. When I later asked if we could remove services insurance wouldn't cover, I was told no because it was part of their "standard of care." I couldn't afford the extra treatment, so I didn't return. About a year later, the crown started irritating my gums and the tooth began throbbing. When I went back, I was told I needed a root canal and that I should have done the deep cleaning. I requested a predetermination, left, and switched dentists. A few months later, my insurance reviewed the claims and determined I had been overcharged based on the crown codes used. They issued a refund, and I thought the situation was resolved. Then I received a letter stating I owed $260 on the same account, marked over 90 days past due and sent to internal collections. After my husband spent time sorting things out with insurance, the office manager of Nut Tree told me that I had never paid for my X-rays and that, because of that, she technically should not have issued the refund I received. She said I could keep the refund, but the $260 balance would still stand. The voicemail only added to the confusion because the X-rays were never presented as an outstanding balance when I paid for treatment. As far as I knew, my account had been settled based on the amount I was charged at checkout. It wasn't until the insurance issues were being reviewed later that the unpaid X-rays were even brought up. What makes this even more frustrating is that I specifically raised concerns about insurance coverage before the X-rays were taken. Looking back, I later discovered that financial responsibility language was included within the exam consent paperwork, but there was never a clear discussion that I could end up personally responsible for hundreds of dollars if those X-rays were denied. I tried calling multiple times and never got a response. The moment I put everything in writing via email, I got a quick reply and a much friendlier tone. At that point, I agreed to pay because I was exhausted by the stress. I'm pregnant, and I did not have the emotional fight to keep going over something that never should have escalated like this. Furthermore, this company wants feedback to be better per responses to reviews but I can't even get the office manager on the phone to talk about my experience. My advice: get EVERYTHING in writing. Read everything. Get everything; pricing/payments/insurance coverage amounts on every service before doing the service. Do not sign anything you don't fully understand, Don't trust their word because they won't honor it unless on paper. And if they are pushing services that don't feel right or don't fit your situation, walk out. (I wish I would've). Because at the end of the day, it really felt like it was never about you or your care. This company is all about money.

I've been going here for about a year and it's been the best general dentist experience I've had in…read moremy life! They came recommended by my friend when I was looking for a new dentist. They always make polite conversation and I don't know if they keep notes or something but they seem to remember each person and the details about them! They accept Delta Dental. Everyone is really nice! They're so tactful even if you haven't had the best oral hygiene practices. I fell off the dentist schedule during Covid and only recently got back... They did not shame me. Multiple text reminders for appointments. They book your next visit at the end of each appointment. So they make it easy for you to stay on top of your visits. The hygienist appointments book out pretty far. I learned so much from them about oral hygiene! I never knew there was a prescription extra fluoride toothpaste available. Or the proper technique for cleaning. Or that carbonated beverages are acidic and cause tooth decay and more cavities. The experience is actually very comfortable for a dentist office! They offer sunglasses so you're blinded by the bright lights. They also offer blankets if you're feeling cold. They have screens playing YouTube videos of relaxing scenes like beaches.

I am officially done with this office. I have been a loyal patient and have spent thousands of…read moredollars on dental work here. I even had a future appointment already scheduled. Despite my history with them, the front desk chose to call me four times back-to-back while I was in the middle of handling a student crisis at work. They never left a voicemail; they just kept spamming my phone until I answered, thinking it was an emergency. The reason for the harassment? A balance of $3.20. What is most infuriating is that after the phone call, I had to be the one to request an email with a payment link, which they then sent. Why couldn't they have done that in the first place? Instead of a 30-second digital solution, they chose to disrupt my workday and ignore my boundaries. The receptionist was incredibly rude and showed zero situational awareness or respect for my time. To treat someone this way over literally less than five dollars is insulting. I have cancelled my upcoming appointment and will be taking my business elsewhere. Avoid this place if you value professional courtesy.

I went to buy dentures, was willing to pay cash. Price was listed close to $4340.00. Also needed…read moredental insurance from Delta Dental, $56.00/ month, put down $1000,00, and signed their 4 month payment plan to pay it off. Then they started charging me near $850.00 before I even got anything. When I got them, the dentist was quiet and never even cleaned the extra flue off. Then they kept charging me after I paid off the whole amount, and I was never told adjustments were free so I dis not go back. And I paid extra for the insurance, $1800.00 more total. I feel that you better watch your money when you go there, make sure you are not getting over charged!

Ignored the reviews, and came here anyways because it's close to home. I discovered that there is a…read morelot of truth to the bad reviews, and my experience was bad enough that I will never go back. Too many negatives to list without making this a mile long. Just know that I have lived in a dozen different cities in several different states. I have been to many different dentist offices, and some are a little better than others, but this was my worst experience by far.

I have been a patient at Vacaville Dental Group for 27 years, long before it became Vacaville…read moreDental Group. Throughout those years, I've always appreciated the quality of care from the dental team. I genuinely like the dentists, Jennifer is an outstanding hygienist, and Jessica and Mia in the front office have always been wonderful to work with. Unfortunately, since the transition to Vacaville Dental Group, management has changed several times, and the overall patient experience has declined significantly. The biggest issue is appointment scheduling and wait times. For decades, I rarely waited more than a few minutes for an appointment. Now, it seems routine to wait 30 minutes, typically longer. Today was the final straw. My 6 year old daughter had a cleaning scheduled for 9:30 AM, and I had a cleaning scheduled for 10:00 AM. After waiting about 10 minutes, I let Mia know that I had an 11:30 meeting and needed to stay on schedule. She assured me we would be out on time. By 9:55 AM, neither my daughter nor I had been called back. While sitting in the waiting room, I received a text notification stating that my daughter's appointment had been moved to 10:30 AM. At that point, we had already been waiting for over 30 minutes. When I questioned the delay, the new front office manager argued with me and insisted my daughter's appointment had always been scheduled for 10:00 AM, not 9:30 AM. I had text message confirmation showing the original 9:30 appointment time. Rather than acknowledging the scheduling change, she dismissed my concerns and made it seem as though I was mistaken. The interaction felt dishonest, unprofessional, and incredibly frustrating. After 27 years as patients, my husband, my children, my mother, and I have decided to take our business elsewhere. It's disappointing because most of the clinical staff remains excellent, but poor management and a lack of accountability have completely changed the experience. I truly hope Vacaville Dental Group improves its management practices because the dental team deserves better support than what patients are currently experiencing. I'm giving 2 stars to save some face for the current staff who has always been great. My 6 year old even wants to be a dentist one day because she loves Jennifer so much.

My husband and I have been coming to this dentist for a little over a year. We had fillings and…read morecleanings done and had a great experience. The staff is very professional and Jeniffer does a wonderful job and always provides helpful information.

When I made my appointment they asked me to send my insurance via text. I confirmed the number and…read moresent it. They never called to report an issue or say they didn't receive it. The day of my appointment they said they have no record of me and no appointment. They handled the situation with no professionalism. Absolutely ridiculous. Would not recommend don't waste your time.

Staff and Doctor very efficient, helpful and very accommodating in all aspect. The clinic is very…read moreclean.

After Dr Mike Stewart retires I thought I'd never have another dentist I liked. And I had some…read moretruly horrific experiences. Sokanoville dentist is my new home. The dentist was gentle kind and a thorough professional. I highly recommend her to everyone!!!

I am so disappointed with this un professional office. I've called them twice and no call back…read more So ridiculous!! What is wrong with businesses that they can't return a phone call. I would definitely not recommend this Dentist. So irritated and just so unprofessional!!!! Get it together!

I've been going to Dr. Talwar for 2 years and it's been a positive experience. So far I've only had…read morecleanings and Grace has always done a fantastic job. Going to the dentist isn't my favorite thing to do but now I look forward to going. Thank you, Dr. Talwar and Grace!!

I was there on time yesterday Nov. 15. (simple cleaning) and I sat in the waiting room while people…read morewere late and they blew right by me to the back. I hate when people cut in line, and they CHARGED ME $40 for a cancellation?!!!!! I was there. And I'll never be there again. -Leilani, Ian, and Liam