Did not have a good experience with this Doctor. Had a knee surgery performed by him and the condition never improved.

I have appointments today at 1 PM , went on time to find that they moved from Glendale to Pasadena. I found the new address and phone number. Called and explained what happened, and I didn't have any notice or phone call to change the office or the appointment. The doctor assistance was so rode and instead rescheduled in January read more

Great doctor, caring and attentive. My grandmother has a visit and he was very caring and provided her with options.

He is the best doctor I have ever seen,,he did perfect job on my moms knee replacement,now after 10 days she can walk

My go to Orthopaedic Doctor. This is my first review, although I have been coming the past 4 years. I was diagnosed and doctor treated me when I first came. Other returning visits were 5 or 6 months apart, and each time their treatment really helps. The only problem I have is the doctor's office makes a recommendation that goes to the insurance company for an approved authorization, doesn't always go through. Thank you Dr. Cepkenian for helping me get back to some kind of normal status. read more

Vahan Cepkinian, MD - Orthopedists Near Me - Pasadena, California

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I'll admit, I was a bit disappointed when I found out I'd have to wait several days until Dr. Cepkinian had an opening. I recently broke my foot and needed a specialist (ie. orthopedic surgeon or podiatrist) to take a look at the x-rays and determine treatment options. All of the bad feelings disappeared today when I went to his office. Dr. Cepkinian and his staff were kind and professional; I am feeling a lot better. The doctor gave me several options and talked about which type of cast would be best/easiest for me to handle over the next 8 weeks. We went with the walking boot and I look like a cyberpunk now. Dr. Cepkinian was honest about how my insurance worked and told me they probably would not approve a bone stimulator right away (to help my 5th metatarsal grow back together). I have a Jones aka dancer's fracture. How appropriate since I broke the foot dancing. :/ Anyway, this is a nice office is a good hospital. The doctor knows what's up and if I do end up needing surgery I would be happy to have Dr. Cepkinian do the procedure. He passed my good doctor test today! read more

It doesn't matter whether or not this Dr is good, good luck getting in front of them. I had a simple question about the Drs availability for surgery (I knew from another Dr the procedure that I needed) and they weren't able to tell me without making an appointment. I just needed to know their general earliest availability for surgery, that's all. I shouldn't need an appointment for you to be able to impart that information. I don't need an appointment to diagnose the issue, I already know what it is. I just wanted to get an appointment for surgery earlier, because the other Dr couldn't schedule till 2 months out. I understand I'd have to schedule pre-op appointments with the Dr if I chose to schedule surgery with them, but don't play coy with their scheduling information just so you can make an extra buck. If you're just going to waste people's time and money with an initial appointment by hiding your Drs availability behind that kind of paywall then you're a terrible office and you shouldn't be in business. Healthcare is about helping patients and you shouldn't be causing more difficulty by hiding your Drs availability. Stop playing games or find a new line of work. Healthcare in this country is hard enough to deal with without you putting up roadblocks so you can make an extra buck off someone's copay by forcing them to make unnecessary extra appointments. read more

IF I CAN GIVE 0 STARS I WILL!!! The most DISRESPECTFUL doctor!! you can't ask him any question he will get mad and rude. never going back!!

Exceptional bedside manner. Grateful for my total bilateral hip replacement. No wait time visiting the office. Thank you Dr. Cepkinian!

Been calling the whole day to get a first time appointment, saw the good reviews online and was so exited to go in but being put on hold for more than 9 min 2 times is not a good fist impression! Really disappointed. Will have to serch for another doctor with better staff! read more

Vahan Cepkinian, MD - On hold with not even being asked to hold, they just answered without talking and left me hanging. - Orthopedists Near Me - Pasadena, California

Had both knees done three years apart! Dr. Cepkinian is so talented, professional and actually very charming man!! I highly recommend his practice read more

I highly recommend Dr. Cepkinian. I regret not having my knee surgery done by Dr. Cepkinian and went to the fancy Doctors at Saint Johns Hospital in Santa Monica which I now regret. My surgery was four months ago and I am in horrible pain. My Dr. who did the surgery is retireing without my knowledge. This Dr. has been on vacation most of this time. He returns in two weeks to close shop and I am left without a doctor. My dear friend and neighbor recommended Dr. Cepkinian and when I saw him he was a very caring Doctor who was not rush. He told me that I needed am anti inflamatory medication that he prescribe and told me that I needed to follow up with the Dr. who did the surgery. This medication has helped with the inflammation but, still unable to walk without pain. Thank you Dr. Cepkinian for helping me out. read more

I will recommend anyone in need to visit here. The office experience was professional in all aspects.

10 STARS is better than 5, this doctor Cepkinian will always be NUMBER 1 in my books. He has worked on me once before, and a great job. Then after my mother's accident she had the pleasure of having my same doctor fixing her up too. Sure, there are lots of good doctors out there. But, if you want it done once the right way. Then give yourself the peace of mind in checking out my doctor Vahan Cepkinian, you WILL not be SORRY.! read more

Dr. Cepkinian repaired my daughter's broken hand beautifully. He is kind. I fully recommend him.

I've been a patient of Dr.Cepkinian for approx. 6yrs. He's seen me for a few problems, had two surgeries by him (shoulder and knee) he took action when other Drs would not. He has a great, cool bedside manner in general, he listens and gives me answers which is very important to me, unlike some doctors who are quiet and shrug it off. His staff though can be uptight cocky and sometimes not on the ball with insurance updates, but in the end nice...free candy makes up for it. I feel comfortable with the Dr and his team, overall, I'm happy with this practice :))) Ohhhh and they validate your parking!!! Huge plus!!! + read more

Dr. Pam is awesome. Everything I see her for cortisone shots she is has a great way of easing my nerves. Friendly staff, quick with returning calls and schedules. read more

The office staff her absolute worse they should not work in patient care. Karla is rude nasty and downright not suited for this job. The dr doesn't seem to care . Doesn't matter how good the surgeon is if you have to go thru the staff. Do not use them will be your worse nightmare come true read more

Let me emphasize that the 1 star review is NOT for the level of care provided by Dr. Cepkinian or Tanya the PA. This review is for the horrible office staff and poor service they provide their patients. First and foremost, Karla does not belong in patient care. Her interpersonal skills do not make her fit to work in the position she is currently in. The other office lady is following in Karla's footsteps because her skill set is slowly plummeting. Karla had made numerous scheduling errors (provided incorrect time for surgery, just to name one major one), documentation errors, and has treated family members with such a negative attitude. I can go on about how poorly Karla is as a staff member at this facility, however after reading some of these reviews it seems as if they have already been addressed. As for the doctor and physician's assistant, I would give them 5 stars! They were fantastic and I would definitely recommend if you can put up with a poor front office. read more

I just went in for my 6-month follow up on a double, simultaneous knee replacement surgery. I couldn't have had a better experience! I've had absolutely NO PAIN, not even in the hospital or at home! No one believed me, but the pain management was amazing. I told Dr. Cepkinian that I used to go to the gym and cry because of all the things I couldn't do and the pain it caused. Now, 6 months later, I'm back in the gym doing spin cycling, weight training, and yoga (at times, modified for what I can do), but I couldn't be happier! I told him now I cry because of all the things I CAN do! read more

I am currently healing from my second total knee replacement performed by Dr. Cepkinian. The fact that I wrote second should say it all. He and his PA, Scott Arno, have been wonderful. It is great to not have to choose between skill and bedside manner, as their entire practice excels in both. My initial referral was from my primary physician, who also had his total knee replacement performed by Dr Cepkinian, with excellent results. I have found the entire practice, Including the office staff, nurses, and technicians, to be warm, caring, available, and attending to any concerns that I might have. I recommend them without any reservation should you ever have the need for an orthopedic specialist who is skilled, compassionate, and always willing to answer questions and explain procedures. read more

Thankful for Dr. Cepkinian. Great physician! Tanya's very helpful and professional, 5 star for both. Office staff cost them less (could've been more). Please have patient care ethics seminar. read more

Without hesitation Dr. Cepkinian is a consummate professional and problem solver when it comes to orthopedics. I suffered a broken tibula, fibula and ankle during a ski accident, which required surgery. He is the best I have encountered thus far with friendly staff! read more

Just met Dr Morgan yesterday as a follow up doctor from Optum Urgent care in Pasadena. What a great experience even through the injury pain. He made a new cast with little to no discomfort. I actually look forward to my next visit. That is an epiphany for me! read more

Dr. Vahan Cepkinian was careful when he examined my ankle. I fractured my fibula and his office submitted a request to my insurance for a walking boot. Our waiting room was very spacious. I took Tylenol for the pain. It hurt like heck, but I'm a tough cookie so it worked out fine. Now it's time to order my crystals so I can bedazzle my walking boot! The only reason I gave 4 stars instead of 5 was because my foot wrap was a bit sloppy. read more

Everyone in this practice is caring, efficient and very professional. I have had surgery twice by Dr. Cepkinian and he is the best. I have recommended him to several other people and everyone has been very pleased. Also, kudos to Tania! read more

This review is actually towards the staff and not the doctor himself, since I had only had a chance to speak with the doctor for 10 minutes. That 10 minutes is all I received, before scheduling a surgery. I ended up crying on my first visit, because the receptionist was very rude to me when I asked about the long wait time. My second encounter with the receptionist was on the phone, and this review is the result of that phone conversation. The ladies at the reception, lack normal and proper manner to speak with the patients. They are not friendly, helpful, or show any sign of being sympathetic. They don't sound knowledgeable about anything, and appear to be just paper pushers and unable to provide any answers that shows that they actually have any understanding of the environment that they work at. They should understand this is just a job for them and they get paid and go home at the end of the day, but it's a really big deal for the patient, and the patient needs to feel comfortable with their doctor and the staff, and not get burdened with unnecessary stress! The staff will not take any additional steps for making this a comfortable environment for the patients to freely speak with the doctor or get a chance to have their concerns answered before the surgery. I am supposed to have a surgery on my left knee in couple of weeks, and I have only received an authorization letter for a chest XRay. When I called to ask the doctor about it, she kept saying "What do you mean?" and when I asked about the recovery time, she said it would take her TWO DAYS to get me that answer from the doctor ... If someone cannot process a simple question like that then they should not be working at a place that requires any people skills. Overall, I feel like I would've received a better and more proper greeting at a Vet's office than I experienced here. I still hope I can get the chance to properly speak with the doctor and better understand what is the surgery I'm supposed to have, and what is the expected recovery and what the impact of it might be. I wish the Dr. would provide their email address, so we can send our questions to them and bypass all the non-sense and complication that the staff adds to this experience. read more

Dr. Cepkinian, Scott Arno, and his technicians are all phenomenal. Dr. Cepkinian and Scott Arno are both extremely considerate and caring doctors who will give you the time and peace of mind you need. Dr. C recently put my arm back together after I snapped it in half. Wasn't pretty, but I feel like I'm in extremely capable hands. It's reassuring to have faith in your doctor. With that said, their front desk is atrocious. I've had several appointments scheduled for certain times, only to have them call me saying that my appointment is at a different time. I had to wait a whole month for my physical therapy referral because the receptionist kept faxing the wrong phone number. She even took 2 1/2 weeks to get the referral started after I left my appointment in the first place. I had to handle the referral myself and hold her hand, specifically asking what number she was contacting. She didn't have the sense to just google the information. I had to do that myself after 4 weeks and get it handled. Took me 5 minutes. It's been an absolute pleasure to be repaired by Dr. Cepkinian and Scott Arno. Again, they're phenomenal. I can't recommend them high enough. I just wish they didn't have a terrible front desk. UPDATE 11/24/2015 - Since initially posting my review a few months ago, the front staff have been excellent. There has been a very noticeable improvement on all fronts. read more

Okay so I have not been seen by the doctor yet so this is not a review on the doctor but rather a review on the wait time! Ridiculous, appointment at 930 and it's 11:45am and I'm still waiting... Ridiculous I don't know if they are racist against Latinos but this is horrible... This deserved a 1 star rating. Review: The doctor was great to speak with he seemed very knowledgeable and was very easy to talk to. Thank goodness because if not I don't know what I would do with this knee of mine. He takes a 5 star rating. So average rating 3 stars it is :) read more

the staff is very courteous, accomodating and efficient, Dr. Ryan Morgan who did my meniscus repair 12/18 is very compassionate, explained in detail what was going to be done, how long the healing process was going to be and what I need to do after the surgery and it didn't hurt that he has a sense of humor. God bless you Sir. read more

I love the staff here. They are very nice and helpful with all my insurance information and documents. The doctor is very thorough. He spent a lot of time with me doing some tests and explaining my condition. I also have just started doing physical therapy here for about 2 weeks. So far so good. I never have to wait too long. read more

After fighting months for another surgeon who performs "mini-posterior" as opposed to Dr. Cepkinian's anterior approach I received an enormous blessing in disguise. As I told Dr. Cepkinian on my first visit, I don't really care much about bedside manner and if I had to choose skill/bedside manner I'll take skill very time. With Dr. Cepkinian I got both. He performed a THR on me and I could not be happier with the outcome. Two friends had a hip replacement and both were astonished at my rapid recovery compared to theirs. Bored after two days at home post-op, I drove on the fourth day, incredible! Be cautious, like me you may find yourself overly confident after surgery with Dr. Cepkinian. This is a very skilled surgeon and it's obvious he's also well liked by his colleagues, a big plus. His staff is also excellent. I never had to make any request twice, they are just great. I'm pleased to submit an outstanding review for Dr. Cepkinian. read more

I would definitely recommend Dr. Cepkinian to my friends and family. He is a good listener . His options for treatment were presented clearly and I felt optimistic after my visit. I look forward to my follow up. The office staff was very personable and efficient. read more

I LOVE Dr. C (I even changed my insurance to stay on as his pt!). He's always kind, compassionate and gentle and his staff is always warm and helpful! Most times he's pretty on schedule (although he was a little late today)!!! Def my fav!! read more

Vahan Cepkinian, MD - Orthopedists Near Me - Pasadena, California

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I do not often take the time to write reviews, yelp is often merely a tool used for my next meal. This experience, however, is worthy of my time and effort. After a horrendous experience at another office, with no explanation about the process, no contact regarding my status, and a very half hearted explanation of my ACL tear which went something like "this is your PCL, this is where your ACL should be, but isn't"...this office was a god send! Clean waiting room, with a manageable amount of patients waiting to be seen. A wonderful collection of magazines ranging from the New Yorker to People (makes a huge difference). An incredible nurse, who's name I did not catch. He was lovely (and I hope he reads this), so lovely and professional we thought he was the Dr. My mom and I laughed at our mistake once he left the room...silly us, we were embarrassed. The front desk is efficient and kind. They had to deal with me calling them, crying in hysterics when I was left in the dark, in pain and unable to do the things I love (bike, run, etc) I thanked them specifically on the way out, it means a lot to not have to feel insane when the pain/experience is so overwhelming. Dr. C was amazing! So kind and understanding. Explained everything precisely, even though I have some basic knowledge of ligaments and bones it was nice to hear them explained. It's evident that he is passionate about his work, keeps himself up to date, and cares about the people he services. Got an appointment for surgery set, a promise of emails with details, and a blue flavored nostalgic jolly rancher on the way out. Incredible. Incredible. Incredible. read more

I went to the Dr. today and not only found the doctor to be informative and decisive, I found his staff to be friendly, efficient and helpful. As a business owner on an HMO Insurance Plan, the customer service was excellent on all fronts. read more

I'm very happy to see that Dr. Cepkinian has a new associate, whom I saw this time, for my knee, Dr. Abdulian, who is VERY VERY KIND and GOOD. Dr. C seemed to be so overloaded when I was there, that I was upset and worried (for him(. THiIS time I had wonderful experience and I also have to say that the girls who work in the office and front desk, Leah, Denise and Hermine, as well as Gilbert, the X-Ray Technician, were just excellent-they had the right manner, were more than friendly (at 8 am!!), took me right away and were very attentive. Quite pleased and wish I didn't feel that aging will make it necessary to keep going back....... read more

Dr. Cepkinian is a problem solver with a nice bed manners and the staff are so awesome specially Hermineh she is so helpful and she know what's she's doing very nice and lots of knowledge in her field. Thank you Hermineh read more

I must say Dr. Cepkinian is a miracle worker. I had limited mobility in my right shoulder. My primary referred me to Dr. Cepkinian. I went to see him, my X-ray showed I had no cartilage let so he suggest a total shoulder replacement. On November 9th I had it done & now I have more mobility then ever. I want to thank him for a job well done. "You save my shoulder and no words can describe my appreciation. You are a gem of a Doctor." Thank you, Lucie Murkijanian read more

My Problem is not with Dr Cepkinian I think in fact he is one of the better orthopedic Surgeons in our Area and in fact if you want a real straight answer this man will give you the answer even if it ruffles a feather in your ego or in your head. My problem happened yesterday after 1 year of going to his office "Glendale Orthopedics" I had the pleasure of a huge Screw up courtesy of his office staff, I made an appointment 3 weeks ago on the phone to replace a previously booked appointment and due to this potential upcoming surgery my Wife took off the afternoon and I got my Son with a Baby-sitter We are at a crossroads regarding my health I needed the straight talk of Dr Cepkinian, Needless to say his Office Staff Screwed it up, I was not on the books, after 1 year of this never happening and suddenly this all goes down. The Response from one of the office people after being confronted with me being at the office in the first place was "I don't remember" the person being confronted was the same person who made that statement. Dr Cepkinian Rocks, But he should also learn a huge result in business saving a penny to make dollars can also be reversed fast, you think your making a dollar by hiring cheaper staff this is going to put you in the pennies earned category because people will find another surgeon with a more in tune office read more