Very friendly and knowledgeable. From the moment I entered to the moment I left. Every repair was…read moreexplained to me by Ryan. I will definitely return.

Just purchased my second Acura from the amazing Eddie Serino. Honest, fair, and great to work with!…read moreHuge car selection. You won't be disappointed.

After being a German car enthusiast my entire life, I am now driving a Ford for the first time…read moreever, and I am very impressed! Yay USA! We outgrew our BMW X5 and decided we needed a bigger car for our large family. We called nearly a dozen Ford dealerships to find an Expedition Max. Some never called us back, and others wanted us to come in to the location to give us a quote. Hello, this is 2022 -- nobody has time for that! My husband was finally able to connect with Colonial Ford and work out a deal for an Expedition Max--all via phone! Painless experience, even in these crazy times. The best part of the experience at Colonial was the salesperson, Fermin Archer. He was friendly, knowledgeable and interested in meeting our needs from the outset. From initial conversation to driving away with the car was quick and easy. He also did a great job walking my husband through the features of the car. He then followed up a couple days later to make sure he was satisfied. Everyone else he dealt with at the dealership was very friendly and professional as well. Great dealership overall.

Personally, I think buying a car is the worst buying experience someone can have. Fortunately Mega…read moreAuto Sales worked hard to reverse my thinking on that one. From sales to administration, they have their act down pat. I needed to trade in my Lexus RX330 for whatever I could get(mindset was to downsize to the best used Camry ,with the lowest miles). I did a lot of homework first before going there....had my car appraised by three different shops, searched for cars privately on Yahoo, Craigslist, Ebay, Google (and of course dealer online inventory). Mega had the perfect car for me, and offered me top dollar on my trade. My Toyota was an excellent buy compared to the prices I saw all over the place, and I could not be happier with my experience at Mega.

So, about a year and a half ago my daughter bought a 2003 VW New Beetle, orange, with about 90k…read moremiles on it. The transaction with Ernest was fair, fast, and painless. He let us take a lengthy test drive. He was transparent about the car's history and some recent work he had completed. He gave us what I felt was a fair price. He told us a few maintenance items that might need taking care or down the road (which we had done). The car was registered and inspected, cleaned and ready when he said it would be. Best of all, now that we have 15k more miles on this VW, and gotten to know the car, we know this was a fair deal, which given a 10+ year old car is perhaps unusual. Thanks Ernest. I know we'll be back someday, next time we need a good used car.

Hi Everyone, This review is going to be lengthy, but I need…read moreto explain what my "no heat issue" was in all its glory. I currently (still) own a Honda 2008 CRV. Approximately 3 weeks ago (Sat - Dec 13, 2025), I had no heat, engine temperature gauge indicating extreme HOT and smoke was emanating from the hood. I literally live 8 minutes from the Mt Kisco Honda dealership/service and was driving here in town when this took place and drove directly to Mt Kisco Honda. I was helped by Yvonne, service advisor, leaving the CRV for diagnostic review to inform me of the problem(s), the cost and was also given a loaner car (which was a new 2025 Honda Accord). Yvonne contacted me shortly afterwards first advising me that I was extremely fortunate that the engine didn't seize as there was NOT a drop of coolant in my vehicle also letting me know that I needed a new thermostat, a new coolant hose and both Yvonne and the service technician discussed repairing another hose as opposed to having that hose replaced as the cost would have been astronomical . Yvonne told me the repair/replacement cost and that I would receive a text message with that information and I responded with approval for repair and cost. The repairs/replacements were done within a day! I was so happy to receive my vehicle back although truth be told, I did not want to give up the loaner too readily as I was enjoying the heated seat but alas I did. Now here's the kicker, on Thurs - Dec 31, 2025...New Year's Eve day, I was driving to Mamaroneck to pick up a special order from a craft vendor and on my way back home experienced again no heat and the engine temperature gauge was about 5 clicks away from the extreme HOT and just about 15 minutes from home the heat temporarily came on and as I was about to pull into my parking space, the engine gauge was now indicating extreme HOT. I pulled into my parking space and went into my apartment and immediately called Honda and spoke with Yvonne and informed her of my situation; this took place around 4 pm on Thurs - Dec 31st, New Year's Eve day. She told me to hold on while she spoke with the technician that initially took care of the first repairs and they advised me NOT to drive the vehicle to Honda as the engine may seize. They suggested I have the CRV towed to them and Yvonne asked if I had AAA coverage, I told her no but I did have coverage with my auto insurance. I told her I would call her back and let how know the outcome. I tried calling my insurance broker but of course it was late in the day on New Year's Eve...no answer. I tried calling twice then I called Yvonne back and told her to let's wait until Friday, Jan 2nd...she said OK. I tried calling my insurance broker again but I think the office was closed Friday Jan 2nd as well and I tried calling the insurance carrier too but was on hold for an hour; I think they too were closed for the extended holiday. So I called Yvonne to let her know I had no luck contacting insurance broker and carrier and made this suggestion....Yvonne it has been 3 weeks since the repair/replacement and obviously there is a leak; however, if we put coolant in the vehicle I'm sure it will make it to Honda since I'm only 8 minutes away; she said let me talk to my service manager and I will call you back. Yvonne called me back letting me know the Service Manager Bill will be coming to me himself to put coolant in my vehicle and have it driven back to Honda, I thanked her profusely; Bill came with another service employee Joseph...Bill put the coolant in my vehicle and Joseph drove my CRV back to Honda while Bill drove their car back to Honda. I called Honda 15 minutes later to make sure Bill and Joseph arrived safely back to the shop....thank heavens they did. It turns out a completely different hose had ruptured and needed replacement. Yvonne was able to find a replacement hose that would not put me in the poor house....ok, I think it's time for me to look at new CRV's. Needless to say, Yvonne and Bill were exceptionally thoughtful, understanding and caring for my stressful situation and eliminated the stress....completely. They went "above and beyond the call of duty". I am exceedingly grateful for their professionalism; they were truly amazing! I extend my heartfelt gratitude to them both. MT KISCO HONDA SERVICE DEPARTMENT IS E X C E P T I O N A L ! Respectfully, Marlene Manzo, Mt Kisco, NY

I am extremely disappointed with my experience at Honda of Mount Kisco…read more When I returned my leased vehicle, I was explicitly told that nothing was owed on my account. Months later, I received a letter from the bank stating that I owed over $3,500, which had already begun damaging my credit. This came as a complete shock, as I relied on the information provided by the dealership at the time of lease return. After receiving the notice, I contacted the dealership numerous times. I was repeatedly told that they were working with the bank and that part of the balance would be taken care of. Unfortunately, after those assurances, communication stopped entirely. No one followed up with me, and no resolution was provided. I emailed the manager, Haris Deljanin, on April 6th of this year and never received a response. Daniel Salamanca, the sales manager, was in contact with me briefly but failed to follow through or return my calls as promised. As a result of misinformation and lack of accountability, my credit has been significantly impacted. This situation could have been avoided with accurate communication and proper follow-up. Instead, I was left to deal with the financial and credit consequences on my own. I expected professionalism and transparency from a dealership representing the Honda brand. Unfortunately, that was not my experience. I have contact the attorney generals office and forwarded all proof. These types of dealerships are why people do NOT trust car salesmen.

Great service, great people and fair prices. I live in Massachusetts, first time there, very…read morecourteous and helpful, especially George Brunner and Celia Mercurio. Would highly recommend!!!!

The service department will nickel and dime you with little hits, and recommendations for services…read morethat aren't needed. On my last visit I was given a list of recommendations that included a transmission flush ($300), and overall price of $1800 that included four new tires on sale. I was going to blindly go with the price but when I called back to make the appointment the service rep said the price was $1950. When I asked why the increase, all that was said was that I was given the wrong price and I would be sent a new invoice. I never got the invoice after three botched attempts. With that I started checking around and a transmission flush is only needed at 60K miles. My car only has 42K miles. Then I checked my service care package which covers basic visits including oil changes and road side assistance. Although my last package had expired in terms of services the account was still open bc of the road side assistance. Instead of the rep saying, hey cancel the old plan bc your new plan has the road service help ... not a word. By cancelling the old plan I got a $135 dollar refund. I only found out the old plan was open bc I cancelled my current plan. I HATE businesses that screw people over for $100 here - $200 there; bc over time that adds up to thousands. Corporate greed is sickening.

We went here to look at a Lexus hybrid and it was a really great experience. We were able to test…read moredrive the model we were interested in and the sales person was very helpful in giving us options on financing and leasing. He even let us know they'd be getting in a model in the color we preferred. We weren't 100% convinced and we were also looking at some other brands, but our salesman followed up without being overly pushy. Ultimately, we ended up purchasing a full EV from another brand rather than the hybrid we looked at but based on our experience, if you are interested in a Lexus, I would definitely recommend Darcars.

I have only been in for service twice since buying my Lexus, and both times were by far the best…read moredealer experience I have ever had. My other car is an Audi, and I have owned BMWs and Toyotas in the past. None of those other dealerships can hold a candle to Darcars. It's always been my experience that once you've written that check and driven your new car away from the dealership, the service department never holds up to what it should. I didn't even buy my vehicle at Darcars, but was treated with respect and efficiency when I've been there. This last time, my advisor was Justin...nice, polite, timely with the service. I had questions for Emilio, the technology specialist, and he could not have been nicer either. He gave me his card and said to "call if I had any other questions." I am a real believer in that the service department is what sells the next vehicle at a dealership. Could not be more true here. I would not hesitate one bit to walk in and buy my next Lexus here.