I don't normally write negative reviews, but after exhausting every reasonable avenue to resolve…read morethis issue, I feel other customers should know about my experience with the Scarsdale Ford service department. I brought my truck to Scarsdale Ford for a major repair and paid over $7,000 for the work. When I picked up my truck, I later noticed multiple scratches on the painted trim directly above the Ford emblem that were not there before the repair. I have photographs taken before the service that show this area was undamaged. I contacted the dealership immediately and made several attempts to resolve the issue professionally. Unfortunately, what disappointed me most wasn't just the damage--it was how I was treated afterward. I repeatedly asked to speak with the Service Manager, but she never came out to speak with me. Instead, other employees were sent to tell me there was "nothing they could do." No one appeared interested in inspecting the damage with me or discussing a possible resolution. I also attempted to reach the General Manager, but my calls were never returned. I then opened a case with Ford Corporate, sent a certified letter, and even filed a complaint with the New York State Attorney General after I was unable to get any meaningful response from the dealership. I made every effort to resolve this matter privately before posting this review. I understand that mistakes can happen during vehicle repairs. What separates a good dealership from a bad one is how they respond when a customer raises a legitimate concern. In my experience, there was no accountability, no meaningful communication, and no effort to make things right after I had just spent thousands of dollars at their dealership. If you're considering having your vehicle serviced here, especially for major repairs, I encourage you to ask how customer concerns are handled if something goes wrong. My experience left me feeling ignored and dismissed. I hope Scarsdale Ford uses this feedback to improve its customer service because every customer deserves to be treated with professionalism, respect, and honesty.

I cannot thank Phil Coiro at the Ford Center enough for the extraordinary care and effort he put…read moreinto resolving my issue. From the moment I reached out, Phil listened patiently, treated me with genuine kindness, and took action immediately. He wasted no time with excuses or delays. Instead, he focused entirely on making everything right. What could have been a frustrating experience became one of the best examples of customer service I have ever received. Phil did not merely fix the problem. He went far above and beyond to ensure everything was handled perfectly and that I felt truly taken care of. His calm professionalism, thoughtful follow-through, and genuine courtesy made all the difference. Phil Coiro is the epitome of a true gentleman and an absolute credit to the Ford Center. If every employee were even half as dedicated and kind as he is, the world would be a much better place. I am incredibly grateful and will never forget how he turned a difficult situation into a genuinely positive one. Thank you, Phil. You are simply the best. I highly recommend working with him whenever you have the opportunity.

The BEST team! Here is the story. I had squealing brakes and brought my car in to have it looked…read moreat. Turns out rear brakes needed to be replaced. I was told that the front brakes had plenty of life in them. Next day squealing was as loud as ever. Contacted MBGB and spoke with Vera. She was professional, caring and sympathetic. She had the service manager, Anthony, give me a call and he told me that he would have the technician take a look at the front brakes to see if they could figure out what was wrong. My service adviser, Bill Thompson, called me on Friday, knowing that the storm was coming and had my car picked up on Friday so it could be serviced. My car was delivered on Tuesday with no squealing noise. MB of GB has the most caring people on their staff. Vera, first point of contact, outstanding customer service. Anthony, professional and compassionate and made me feel like a very valued customer. Last but not least, Bill Thompson, a very knowledgeable and kind individual who went out of his way to make sure my car was taken care of. This is a dealership that constantly earns high marks for service, and my experience exemplifies this. I cannot say enough good things about the GBMB team and I will continue to have them service my car because I know that I am in good hands with outstanding, caring and professional service. THANK YOU team MBGB, you are the BEST.

Had the most seamless car buying experience. Rey Baker and his team are an absolute pleasure to…read morework with. Highly recommend.

Solid dealership:…read more Highly recommended. Helped me find my a+ car. Strong sales floor, solid pricing. Will repeat

Great dealership & outstanding service here. I would definitely recommend.read more

Adam and his team are my go to for all auto needs. They're professional, courteous, honest, and…read moreI've always kept my car running well. Don't go anywhere else go to Hudson view automotive. True story I had a mechanic. Tell me I needed to replace my brakes, but the dealer had told me that I didn't. I took it to Adam and he confirmed I did not.

The team at Hudson View is always accommodating, they genuinely want the vehicle to be in its best…read moreshape possible, so they always point out anything they notice on top of what you bring the car in for. They always do the service quickly, correctly, and are on top of communication and follow-ups.

I took my 2010 Mini Cooper S to these two brothers after being turned away by 3 other shops. Not…read moreonly did they do all the repairs but they also accepted my warranty for partial payment. I can highly recommend these guys!

DO NOT GO!! I went once before and it was fine. The second time I went for a simple fix and they…read moreheld on to my car for twice as long as they said they would. Then, they broke something and blamed the last person to fix it and it was them! Don't go here unless you want a mechanic that will damage your car!

Best repair and coordination of insurance. Anthony Sacco kept all parts of process easy and…read morecomplete -easy updates on progress and contact with repair schedule and insurance. Best Toyota care and very happy customer with beautifully fixed car.Thanks to all.

We found a 2024 RAV4 we really liked at this Toyota dealership and negotiated a sales price over…read morethe phone. We drove 1,100 miles from Florida to finalize the deal, trusting what we had been told. When we arrived, the vehicle had undisclosed damage -- scuffs on the right front and left rear. They offered a small discount to "fix" the issue, but a qualified body shop later estimated the real repair cost at $1,450. The problem wasn't just the damage -- it was the dishonesty. This dealership should have disclosed the condition of the vehicle before we made such a long trip. The experience only got worse in the finance office. The process was chaotic, and they charged us $647 just to transfer a tag, which is far beyond normal. At that point, after driving so far, we had little choice but to complete the purchase. Overall, the dealership misled us, took advantage of our situation, and failed to act with honesty or professionalism. I will never recommend this dealer or purchase from them again.

We've been coming here for years. TriStar specializes in everything from breaks to tune ups to…read moreanything mechanical. They actually specialize in BMWs and exotic cars too. Great people, reasonable prices, and even better service. Highly recommend coming here for all of your auto mechanical needs.

I've been coming to Abe's for years now, before he was even on route 6. My family has been going to…read morehim for years! When it comes to a reliable mechanic he's my go too! I honestly wouldn't let anyone else touch my car new or old, he's fully efficient. Granted it can get crowded, which requires the wait. However, if you want quality service and trustful service, you'll wait!

I had a truly wonderful experience at this dealership, largely thanks to Cayla. She was extremely…read morepatient throughout the entire process, ensuring I felt absolutely no stress or pressure. Cayla answered all of my questions thoroughly, and I couldn't be happier with her help or my new car! Key to the streets (:

bought 2007 subaru foreater march 31, over the phone from canada, paid 7200 final price 6800 and…read morethey kept the overage, called, texted, no action, all i can assume: theives!!!! do not buy from them, count your fingers after you shake hands. jake was a dissapointment, cant be trusted