I had my daughter's truck checked out today by Vladimir at Avon Auto Mechanics, and I've gotta say,…read moreI was seriously impressed. I asked him to give it a thorough look--ball joints, brakes, fluids--just making sure everything was solid before she heads back to California. Vladimir was super professional, called me back right away, and really knows his stuff. In the end, everything was good to go. It's just great to come across someone this honest and knowledgeable. If you need a mechanic in the Avon area, I'd absolutely recommend him. I'm halfway tempted to move to Avon just to have him close lol. Thanks Vlad

This place is a LIFESAVER. I brought my tundra in after hearing a loud rattling noise and brought…read moreit in because we had a long drive back home. I was rushing and with kids and didn't catch his name but he was so kind, and quick and helpful and just honest. He knew what was wrong immediately- it was my breaks and rotors. We were on a weekend trip from Vegas and there was no driving on them again so it was a need to be done thinf. He got the parts quick, replaced them super fast and checked my fluids for me! I had two littles and my mother with me so he made it urgent and just did an amazing job getting us back on the road! May god bless him and his business!!

These guys do excellent work. I don't know if they are more or less expensive than their…read morecompetition. I'm happy to pay for quality, especially as much as I drive!!!

Fast, reliable service. Very popular place, so get there first when they open: you'll be in and out…read morein no time.

Just when I thought Customer Service was a think of the past - I met Joel at Big O. I walked in…read morefrazzled because of lights on my dash - he was calm, professional and reassuring. I walked out feeling safe and knowing the next steps to take.

I will have to say that I was pleasantly surprised as the District Manager (Bill) reached out to…read moreme yesterday before the end of day. He was very apologetic about my poor experience. He was onsite today and personally took care of ensuring the service was nothing short of exceptional. I greatly appreciate the level care I received today. He is working to ensure everyone receives a great experience and truly cares about his customers. Sounds like there was some technical difficulties with their scheduling system that happened that added to yesterday's issues.

DO NOT GO HERE UNLESS NECESSARY…read more 25 year Eagle County Resident. Go to a better shop in Eagle or Eagle Vail for better prices and superior service. I have used this shop previously and they did a fine job (when they first opened). However, the service is incredibly inconsistent and the customer service from Clarence is insulting. Clarence could care less about your time or providing information. Less than 20 minutes after receiving a verbal quote for various services from the other front of house person - he has always been great - and returning with my vehicle, Clarence let me know that he could not give me further information and I would have to sit and wait until they could get me in, 3 hours later. I indicated that I received a quote earlier and he said he was too busy to look into it, because he had phone calls. This is not the first adverse experience with this shop, particularly Clarence, and I would avoid it at all costs, if possible. Stay away, if at all possible and, if Clarence is serving you, ask for another representative. **Follow up - the shop in Eagle Vail quoted about $200 less and did so in writing. If I could give negative stars for customer service, I would.

The team really took care of me during a recent snow storm. Clarence gave me some suggestions…read more Provided same day service (during the storm), put a new set of snow tires, and a warrantee in a nice envelope. Not only did I drive though the snowstorm with confidence, but also went out to Moab with zero issues. Great value. Thank you so much!

Horrible experience. Won't answer the phone and when you schedule an oil change online, they WILL…read moreNOT do a tire rotation at the same time. Tire rotations are at 7:00AM only. Wish I didn't waste 2 days trying to get in here. Fortunately, Big O was able to do both at a convenient time.

Came right before closing on our road-trip with a flat tire desperate for help. Thank the stars…read morethe two mechanics (floyd) was willing to help us right before closing. They worked an extra 1/2 hours helping us and random people walking in Thank you so much & we are so appreciative of your help!

What a breath of fresh air, dealing with an honest and efficient business in the Vail Valley! So…read moreoften in this part of the world we are overcharged and receive poor service. They did a great job on the repair in a reasonable amount of time and for an appropriate price! I will definitely return for an auto repair or maintenance needs.

They are amazing! They fit me in with only a day or two notice to check out my headlights and high…read morebeams that were both not functional. They called me to let me know I was due for an oil change and they were able to take care of that as well. When I went to pay I asked if they had a military discount and they did! So I saved a good bit from that. Overall I would highly recommend this spot for your cars needs!

Another Amazing Job by Dutch's Automotive!…read more I can't say enough good things about Dutch's Automotive! This is not the first time they've come through for me, and once again they've absolutely knocked it out of the park. My Tesla Model Y took a serious hit when ice slid off my roof and caved in the top of the car. It was heartbreaking, and I was honestly worried it might not be fixable--especially since every other shop in Colorado I called told me they couldn't (or wouldn't) work on Teslas. But not Dutch's. Not only did they take on the job, they got my Tesla looking like new again--and in just a few weeks! The repair work is flawless, and their turnaround time was faster than I could've hoped for. On top of their incredible skill and professionalism, I've got to give a special shoutout to Mike. He was kind, communicative, and just genuinely great to work with throughout the entire process. I LOVE Dutch's and wouldn't trust my car with anyone else. If you need a trustworthy, talented team that's not afraid to tackle the jobs others turn down, Dutch's is the place to go. THANK YOU again!

I was skeptical at first they told me everything I wanted to hear, I'm still skeptical. Then, what…read moredo you know, the car was completed perfectly on time and completely honest service I couldn't believe it out of an automotive place. Highly recommend this place and I will be back. I recommend everyone take their vehicles here.

Be careful! After viewing reviews last winter especially the…read moreones on Yelp I purchased a new set of custom rims and snow tires for a 2023 G wagon. The process went well, until when I recently returned and pulled mu vehicle out of storage. I wanted to change back to summer and the factory wheels. I discovered that Action Jackson over tighten my front lugs and damage all ten bolts. The rear bolts also received damage. I understand they are no longer in business.

They left in the middle of the night! Crooks. Over charge. And didn't know what they were doing…read more Created more problems for my car!

Davion Draper was fantastic; Davion showed up on 1-70.E. 2/20/2026 5:00pm.going…read more(Toward.Eisenhower.Johnson tunnels) with his tow unit & offered to pull me to tunnel opening at no charge; mind you I'm driving a Semi-with-53.ft Trailer) ---------------------------------- I had installed 1.chain on each drive unit but that wasn't getting me going so Devion hitched a Tow strap to front of Semi & pulled me to tunnel opening. ----------------------------------- I absolutely believe God had sent Devion my way as I was going no where fast with just 2 drive chains. Devion your an absolute blessing the world needs more Devon's. A big shout out to "Jerry" who also assisted Devion just before Devion hooked Semi to his unit & began pulling.. If your ever in need of Devions service he is "Ski.Country" Towing & Auto Repair in Silverthorne, CO. 970.668.3093..thank. you.

I was ripped off, insulted, and threatened with physical violence…read more $1,900 for a spark plug replacement?! Absolute robbery. This is a $500 job, $600 max. I checked with other shops in the area. This is not even in the ballpark of a fair price. They are lying about providing an estimate prior to service. That never happened. They threatened to "kick my a**" because I was attempting to argue these charges. They called me a dbag, told me to F myself. All sorts of profanity and insults. Just an absolutely insane way to treat a customer who has brought business to them for years. Never again. My fault for trusting them to conduct their business in an honest manner. I've taken vehicles here before so I wasn't expecting to get ripped off and extorted like this. I certainly was not expecting to be threatened with violence. It is unfathomable to me how a business owner could think that scamming, stealing from, insulting, and threatening working people in their own community will be a successful business strategy. If this is how they treat locals, imagine how they treat tourists... Edit: the business owner is blatantly lying in their reply to this review. I WAS NEVER PROVIDED AN ESTIMATE. Stop lying. Charge me a fair price, and don't threaten to beat me up when I complain about you scamming me. It's really not that difficult. Just be a decent human being. What is wrong with these people? This place used to be ok. Sadly, not anymore. I dont know what changed, but do yourself a favor and steer clear.