We have been using this service for years. Each of the people who have taken care of our house has always been prompt and professional. You notice I said taken care of. They frequently do the small things that show they understand what needs to be done. They have been very responsible during the COVID pandemic, yet have provided the same great service. I can't recommend Valencia more highly. read more

Wonderful work on our house! The ladies were very kind and thorough. Great communication leading up to our cleaning, during the cleaning, and afterwards. read more

Valencia Pro in Napa has truly impressed me. We have been using Valencia for over a year. We have the same team of wonderful ladies that come every two weeks. Nothing better than coming home from work to a clean home. We are very pleased! read more

Prompt response for estimate. The ladies arrived on time, were professional and did an excellent job! Very detailed oriented and friendly, best cleaning service in my experience!! Highly recommend this company to anyone looking to keep their house clean. read more

The ladies arrived on time and were great! They worked around the two of us as we were working from home that day. My kitchen sink is cleaner than I've ever seen it, I don't know how they did it! Thank you so much for the quick, clean, efficient work! Will definitely work with Valencia Cleaners again! read more

Excellent service, I'm so glad I selected them. Great communication, appointment flexibility, and my home looks better than ever! Update: I use Valencia now on a monthly schedule and it's such a relief to have their help! Laura is a great with adjusting scheduling and we usually have the same cleaner every time which is nice. read more

We had our first home clean, which was a deep clean last week and our home looks like it did when we first moved in! We were amazed at the care and attention Maria put into our home and how good it feels to have it so clean! A fantastic service and we're excited for our monthly cleanings! read more

I found Valencia Prom cleaning last minute. The home I was set to move into, that was supposed to have a move in clean was by no means move in ready. I opened the door and was disappointed to say the least. I was also made it feel like I had been expecting too much for what was considered move in quality. It was even more disheartening as I have a injury from military service that has taken my dominant hand out of commission for all, but simple tasks. Laura responded back quickly and had excellent follow up, especially considering I had so much going on and kept getting side tracked. Laura gave a accurate estimate and was able to have her team in the next day! The home, which was supposedly cleaned already, looked completely different when Laura's team was done! The wood floors look gorgeous! It's an older home, but she managed to really whip into a condition that brought a happy smile to my grinchy mid move face. Communication was succinct throughout the process. Laura was on the upper end of estimates I was given, but she stayed within the estimate and her companies work certainly earns every dollar. I say this with the disclaimer that I am by no means wealthy. I work really hard and having a cleaning service was a luxury for me. I will certainly be using this company for my move out cleaning on the home I'm moving from. I'm hoping to be able to at least continue a monthly service. Thank you and your team! It's not easy working with a frazzled, moving family. You made this week so much easier! read more

Best cleaning service I have ever used. Highly recommend. Had an oven in a rental unit that might not have ever been cleaned. Nowit is like new. read more

Valencia Pro Cleaning arranged for cleaners to help with post-fire clean up (ash removal and gooey refrigerator) in my grandmother's home in rural Napa. The cleaners were friendly, courteous, wore masks the WHOLE time, and worked really hard. When they were done, the house looked so incredibly nice! It just *feels better* to be there, now. 10/10 would recommend!!! read more

I finally bit the bullet and decided to hire a house cleaning agency to come and clean house for me. It wasn't easy to let someone in to clean my house. From the reviews here on yelp, I had read Valencia pro was exceptional therefore I chose to go with their recommendations to choose Valencia pro. They returned my call very promptly and we set up the first initial time and later that same week I had two girls come here to work. They worked very hard all day. They cleaned everything they asked questions if they were unsure of something and they answered my questions if I was unsure of something. I would definitely hire them again. read more

Great service, fair price, reliable communication - I definitely recommend Valencia Pro Cleaning Agency.

I had to cancel her services due to circumstances on my side, but I wanted to note that communication leading up to it was prompt, courteous, and up front. I will contact this place again in the future. read more

I have used this cleaning agency a few times and have had really great experiences each time. They helped us with a move and were able to accommodate my hectic schedule. They are very responsive via text and email. The pricing is fair and saves me from taking time away from my family to do the cleaning. I love that it's woman-owned and local. I was fortunate to meet the owner at a social gathering and her employees are just as friendly as she is. I also really like that they can give a quote over the phone and I don't have to be burdened with setting up a scheduled time to have an employee tour my home just to provide a quote. Overall I've been happy with the cleaning service. I hope they will offer discounts to loyal customers. read more

This company charged over $200 for a deep clean which was sub-par. They then came a couple of times for less money. The cleaners are apparently told not to move anything. So if there is one book and a decoration on a table, they walk by and don't touch the table. My condo was its dustiest after a cleaning with this company. Also I had a two hour window for a cleaning and asked if the team could come 30 minutes after the start of the window, which was still well within the agreed-upon window. I was told no and that I would be charged a $50 cancellation fee. They refunded this fee once I told them I was writing a Yelp review. My sense was that they were the service provider but wanted me to accommodate everything for them. I am a service provider in a different field and would never treat clients this way. And their cleaning is not good, unfortunately. read more

I recommend Valencia Pro without hesitation. I have used their services three times and every time the cleaner has been professional, prepared, and timely. This is the third cleaning service in Napa that I have hired and they are by far the best. I really like being able to communicate with the owner Laura before each clean to share my cleaning priorities as well. Do not hesitate to hire this service for your home. read more

Amazing! They saved me! My client moved out of her house and left it a mess. My stager was coming the next day. Valencia cane out that day and did a wonderful job. read more

These women are well trained and work hard. I am very happy with the service. I highly recommend them.

It's the weekend before Thanksgiving and my normal housekeeping crew told me they were over booked and couldn't fit my house in. Laura went above and beyond to fit me into their schedule and when the crew came I was more than happy with their work. I will definitely be calling Laura and her team again. I recommend everyone do the same! read more

Laura and her team are the best in town. I've used her for two move out cleanings at apartments and have gotten my full deposit back on both (which never happens!). She is easy to book, has very reasonable prices, great communication and customer service. I will always go back to Laura for any of my cleaning needs. read more

I was in need of a cleaning service at a property I have that is a distance from where I live. I happened across Valencia and their services. They were above and beyond what I was looking for. I highly recommend them for professionalism, follow through, and services rendered. I will most definitely use them again. read more

The house has never looked better! We are so happy to have found Laura and her team. Maria and Alejandra are true professionals. We had our first deep clean service and they went above and beyond our expectations. They arrived early and stayed probably later than they had intended. Because of where our home is located and old windows, it gets dustier than most. It was no problem for these pros. Nothing was overlooked. Every surface in the house is spotless and shining and the house smells clean and fresh. Worth every penny. read more

Great communication, professional, reliable, efficient and well worth the money. Laura will make sure you are happy with your results. Will definitely be using them again for move out/in cleaning and perhaps regular cleaning on my new home read more

I have been using them for almost a year now and they are consistently excellent. On time and very thorough. A very profesional organization. read more

I've been looking for Laura and her business Valencia Pro Cleaning Services FOR EV ER! Laura's trains her staff to her very high standards and they are efficient. In fact, she started her business because she was a woman in need of cleaning help herself and she couldn't find a quality service! Not only does her team actually CLEAN, they are lovely people and bring a feeling to our home that cannot come from cleaning products alone.... it comes from their care and pride and training and attention to detail. Laura is a business woman who cares deeply about her clients and their homes, her staff and her community. She has systems for keeping track of everything and they work! If you have cleaners who come regularly but don't really 'see' what needs tending in your home, you've GOT to call Laura! You'll be so glad you did! read more

For 6 years I had an awesome person who helped me keep my house clean. She did a great job. Due to personal reasons, she had to move away. I have been looking for someone to replace her for over a year and a half. I interviewed & tired many but none were good enough. I was convinced there was no one out there. THEN. I met Laura. She and her team are amazing - Very throrough and detail-oriented. It is obvious that they take pride in what they do. I am so glad my search is over. read more

So very glad that I found Valencia Pro Cleaning! We needed a thorough cleaning for a house we were renting out. Laura was easy to work with and extremely responsive. She sent her quote quickly and was flexible when I needed to change days due to work being done on the property. The cleaning crew (Irma and Lupe) were so professional ...prompt, thorough, and fast! They were aware of the time constraints and when they realized the work would take longer, they communicated with me...offering to work an extra hour or prioritize which areas needed the most attention. The work came in a bit more expensive than the quoted price, but it was mostly due to the extra work that was required... and it was worth it! I would definitely recommend Valencia Pro Cleaning! read more

From the first time I called, Laura was very kind and professional. She followed up promptly with a quote and details, even accommodating my immediate need. Her team is incredibly thoughtful and hard working. One even saw me struggling to put a box away and rushed over to help me. I highly recommend Valencia Pro Cleaning Agency! Worth every penny. read more

I've been using this cleaning service for over a year. They provide the best service & cleaners! The owner Laura will accommodate to your needs, & always makes sure your expectations are met. I can't imagine using any other cleaning service! read more

Laura's service is consistent regardless who cleans your home. Our home is always cleaned thoroughly and with care. Rocio, Maria, Alejandra and Lupe have ALL been excellent! A great company! read more

I am very impressed with Valencia Pro Cleaners. Laura, the owner, is extremely responsive and communicative. She is super flexible, and willing to work with your budget and schedule. They also have a very convenient system where you can book an appointment, reschedule (if need be), and pay all online--no need to dig out your checkbook or have to run to the ATM for cash. I was also impressed with the thoroughness of the job the ladies did. Our house was sparkling when they were done! We are very happy to have found Laura and her team! read more

Laura and her team are skilled and highly professional, and perform outstanding service. They are very detail-oriented with excellent communication skills. An excellent value for your home... I highly recommend Valencia Pro! read more

Laura Valencia and her team were fantastic! I was in a pinch and needed some cleaners last minute. Laura worked with me as quickly as she could and stayed in touch even when she was out of the office to be sure I could get my appointment booked. It was wonderful! Her team was on time and did such an amazing job. It was cleaner than I had even expected! I was so grateful for their last minute help and would totally hire them again. read more

I found Laura on Yelp and all of the five star comments were true. I needed someone to clean my parents home so it could be photographed for sale in less than 48 hours notice. Her team was there with everything necessary to put the sparkle on the house! Thank you Laura and team. read more