Excellent treatment to patients with premium bedside manners. I love this urgent care, when your…read morefeeling ill come here see Dr SPENCER BRANTLE love him!

Felt like crap and had been fighting a cold for over a week. Finally gave in and went to urgent…read morecare. I was seen by Raul Green -- he actually listened, asked the right questions, and prescribed the right meds. It's been about 12 hours since I started the prescription and I already feel 1000% better. THANK YOU!!! The front desk staff were also super nice and helpful. Wonderful urgent care experience.

I'm glad I went to this urgent care. I had a high fever of 103 and was feeling very sick. They…read moretested me for the flu and COVID, and both came back negative. They also did an X-ray and found that I had pneumonia. The doctor was very helpful and did his very best to treat me. He gave me antibiotics, and I am forever grateful. I'm very thankful for the doctor and nurses -- they were very caring and understanding. Thank you to Dr. Gill, he's the best!!

I have been to this urgent care twice. The office is clean and the employees at the front desk are…read morewelcoming and helpful. This is especially important in a place like this, where patients are likely to be feeling on edge and unwell. Both times I've been here, my wait time has been very reasonable. The medical assistant and doctor were both easy to talk to and I really appreciated the doctor's calm and knowledgeable demeanor. One of my visits was for a moderately embarrassing issue and the doctor and MA helped me feel comfortable and I didn't feel any sort of judgement from either of them. My concerns were addressed both times I visited this urgent care and my issues were resolved. This isn't the closest UC to my house at all (I don't even live in this city!), but if time allows, I would absolutely choose this office again. And they are open an hour later than many other urgent cares!

About ten days ago I was playing with my daughter. By playing I mean, she and I snuck away from Mom…read moreand Big Sis to get some Baskin Robbins. As it was, we were enjoying our sneaky deserts when I thought it would be funny to eat my Banana Royal goofily to make her laugh. So, I began making bites like a camel, she starts laughing and then I bit the heck out of my my bottom lip (Mom later called it, Karma). Cut to ten days later - The bite becomes a ball about the size of a $.25 gum ball. I rinse with it all, even put a cold sore medicine on and poked a needle to drain myself but nothing helped so I needed the pros. Since it was close to where I was at the time, I went to UrgencyMed on Bullard and Fresno. When I pulled up I noticed there weren't a lot of cars, which was awesome. However, something didn't feel right about the place. I think it was seeing a nurse (someone in scrubs) outside enjoying a vape and the building lease signs. But damnit, the lip bump had me there. So, I pulled up and parked, was about to get out but I had to check them out on Yelp. The reviews were not good at all, so I took my Flip lip to old faithful; Everyday Health Care. Everyday Heath Care has helped me in many situations (we even had our second child there). When I pulled up, cars were lined up along side and I was like "f***!" But when I pulled into parking lot, there were only a few cars and only one other patient inside. So, don't let the cars parked around make you think they're all inside (Wait, do think that so when I have to go again, I'll have an easy time). It had been over a year since I was there last so I had to fill out a 'new patient form' but that should be expected. I sat out in waiting room and actually brought a book to read (I always expect the worst, hence why it took me ten days to go). Between the waiting in the front and in my actual patient room, I only had time to read a few pages and it was a Berenstein Bears book so I should have be able to flip them pages. Dr. Wilson was my savior. Like I said, I thought the worst, so when he checked my lip boulder out and called it "awesome", I knew I was about to be ok. I'll save the story about what he and his assistant had to do to get rid of the Mucous Cyst, but you know it was good when he thanked me for letting him experience this. In the end, I'm at home, spitting in a cup and watching JRE online. He saved me and took my stress away. Tomorrow, school starts so a new stress begins. Thank you Dr. Brent Wilson and his whole staff for making a pretty scary situation, easy and comfortable. P.S. we didn't really have our kid there.

The service was fast and efficient. Laura Merritt, NP is so thorough, personable, and made my…read morevisit a joy. She is very kind, and the office staff was as well!

0 stars. Made an appointment five months out arrived at the…read moreappointment was told the doctors leaving right now and had to cancel my appointment. Horrible horrible horrible would not recommend to anybody.

I needed an X Ray done but it wasn't available there So I…read morehad to find another place to go to

Stopped by there today to see if I can get into an urgent care and the door was unlocked and open…read morebut there was absolutely nothing inside. This was the view!! kind of creepy, to be honest

First the good... the wait was only about an hour between the time I walked in until the time I…read moresaw a doctor. For most urgent cares thats pretty good. Now the not so good.... The receptionist was not friendly, welcoming, or minimally kind. I could see that I had interrupted her from doing her homework at her desk and I felt like I was treated as a bother to her. Actually the biggest issue I I had with my visit was privacy and confidentiality. The exam rooms are not rooms at all. They are just curtains. I didnt see any exam rooms with doors and four walls. You expect that in an ER at a hospital not a doctor's office. After I sat in the exam room waiting to be seen for 30 minutes. I could hear the doctor with another patient - someone who had come in to the waiting room and was filling out paper work when I was called to the exam room. I know that in a medical environment some patients need to be seen sooner than others. Its not neccesarily a first come first serve environment. Problem is that I know this patient's complaint was not pressing because I could hear the doctor tell her, "this is the most common thing we see in here". I pulled back my curtain because I thought maybe the staff forgot about me. When I did, the medical assistant sitting about 50 feet away admonished me for not keeping my mask on. I saw the doctor a short time later and was careful to keep my voice down as I spoke to him about my personal medical issue. He didn't do the same. This urgent care is as bare bones as you can get. Smiles, common courtesy, and privacy are scarce at Willow Urgent Care.

First time here. I had a leg wound from a week ago that I wasn't sure was starting to heal ok. A…read moreplastic bin of scrapbook paper got me good by my ankle. Got helped right away when we got to AUC. The doctor was very nice and helpful in explaining the treatment plan for my leg. I just wasn't sure about the peroxide regimen, as I'd read it kills new skin tissue, as well as the bad stuff. 16 days later and it looks like it's doing ok, so thanks , AUC.

For starters, the waiting room was very chaotic -- there was a physical altercation that occurred…read morebetween two teenagers, who were ultimately allowed to stay despite making other patients like myself very uncomfortable. They should have been politely escorted out by security. I could easily get over that though. The quality of care, however, not so much. I went in for a severe sore throat that had persisted for 11 days. After testing me negative for strep, they immediately discharged me and began replacing the lining on my seat. Turns out there's more bacterial infections than just strep. After two more days of worsening symptoms, I went to my primary care doctor who finally prescribed me the antibiotics I needed. Overall I would avoid this place because their evaluation was not very thorough, which led to me not getting the treatment I actually needed. The waiting room chaos was just the cherry on top.

I come here to keep my thyroid meds maintained…read more The assistants are nice. It's safe and clean. I get my blood drawn every couple of months and then go back in to go over the results and make sure everything is good. Workers are masked and nice. It is clean and safe. The best time to go in is in the morning. It gets really busy. Packed to where you don't feel as safe in the afternoon. I walked in early at 9:40 am and they didn't take me in until almost 10:30. My appointment was at 10:15 and they didn't seem busy yet. The main thing is, make sure you provide extra time. It seems like it takes forever. A lot of waiting. I was finally put in a room and I sat there waiting and waiting. They weighed me and took my blood pressure prior to that. I waited another 50 minutes Finally, the doctor came in. My doc is Dr. Dhillion and he went over everything. Everything was normal except my blood count was low. The doctor is good! He said he wanted me to do another blood test for the blood count before I left and see him in a month. Make sure you don't have any timely matters after the appointment. You won't make it if you do. At least the doctor is good and the assistants are nice. I checked out, scheduled the next appointment and went to their lab area to get my blood drawn again. The worker was very kind and drew my blood quickly. I left after that, after a worker at the front desk wished me a good day!

Had to wait an hour and half past my appointment Dr hard to understand staff rude office dirtyread more

After going to 2 other urgent care centers just looking for a doctors note, I finally found this…read moreclinic. The service was absolutely fantastic. a big thank you to both Katinka and Mac Kenzie. The PA Conrad Rios was amazing as well. Strongly recommend coming here if you need service. They changed my 150 dollar payment that was supposed to be upon visit to a 40 dollars. Thank you so much guys!

The staff is amazing and personable.. the care is great as well. I've been seen in this office for…read morea few years now and have never had any problems.

Quick and easy TB skin test. Definitely recommend especially for last minute appointments!read more

The gals are wonderful! They make you feel welcomed right when you walk through the doors and truly…read moreput patient care as their first priority!

Came in as a walk in on Friday for back & neck pain from a car accident. Receptionist was nice and…read moretold me that I will need to finish registering online with a link they texted me. YOU MUST BRING BOTH MEDICAL CARDS !!! Please don't make the mistake of not having it at hand or a photo. Many patients I saw left upset because they didn't have the medical card 'with the flowers'. Before you would just show your initial medical card but now you need to show both. It is a new thing ( I noticed with other clinics) but the card itself is new. Yes you will have to wait for 30min-hour to be seen. Not a surprise. I waited patiently and they took good care of me. Next day I came in for X rays, I was seen by Dr. Constance. What a nice and funny lady she was! The X-ray tech also guided me through the process of getting X-rays done. A male nurse came in a brought me water and snacks as well. The clinic and people are generous here, YOU just need to have patience. Urgent cares and emergency rooms are known to be busy and long.

Plan on waiting over 2 hours for DOT PHYSICAL. especially…read morewhen paying a high price of $180 Unorganized. Wouldn't recommend if looking. Would rate 0 if I could.