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    Valley Dry Carpet Care

    4.4 (7 reviews)
    Closed Closed
    Updated 2 months ago

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    Response time

    4 hours

    Response rate

    100%

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    5 months ago

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    Charles W.

    Thank you, glad we were able help.

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    2 months ago

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    5 months ago

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    Charles W.

    Thank you for review. Glad we were able to make a difference

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    1 month ago

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    2 months ago

    Charles did a wonderful job! He was quick to respond, fairly priced, and did a great job.

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    Charles W.

    It was our pleasure to service you.

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    4 months ago

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    5 months ago

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    Charles W.

    Thank you, it was a pleasure.

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    Bryan House Cleaning

    Bryan House Cleaning

    4.2
    (19 reviews)

    Friendly and professional team, and I was genuinely impressed with the carpet cleaning--they did an…read moreexcellent job bringing heavily soiled carpets back to life. My only concerns were with the move-out deep cleaning and pricing. Several areas that were included in the agreed scope, like behind the stove and some window sills, still needed additional cleaning that I ended up doing myself. I was also surprised to be told that the price had increased due to the home's condition, even though we had agreed in writing to a $500 flat rate and I had already described the home's condition beforehand. Overall, they're nice people and I'd recommend them for carpet cleaning.

    I hired Bryan house cleaning originally for a deep clean of the house , especially the kitchen…read morecabinets, fridge , oven, bathrooms , baseboards, floors and windows. I was quoted $300 for this service.I messaged Bryan about the floor and baseboards, since we recently painted the home ourselves, some paint got on the floor and baseboard's and I wanted to know if there was something his crew could do. Bryan reassured me they would use a chemical to get it off and I felt good about it until the day of service, because there was more work than anticipated by his team, they wanted to charge an additional $150. I was okay with the new total $450 since I had the money and I hoped everything that was asked would be handled. After His team Patricia and Henry did an amazing job with the job, My only complaint was that they did not get the paint off the floor or baseboards in my living room. I noticed the floor was mopped and the the baseboards wiped but the paint was there still. I messaged Bryan to let him know this happened and was curious why they did not get the paint off especially since I paid an additional $150 for that. After some exchanged messages , he did call me to let me know that they did use the chemical to remove the paint from the bathroom baseboard but some paint was lifting from the wall and they did not want to damage the baseboard, floor or wall. Though I appreciate the call and explanation, the other area such as the floor and living room baseboards, I found I was able to scratch it off. His team did not seem prepared upon arrival when I showed them the areas I wanted focus on. I felt that there was lack of communication on Bryan end with them about the paint. I also did not like him messaging to tip the staff( I did tip them since they did a great job with everything else ) but If Im paying for a service, there shouldn't be any expectation for tips. I feel that for the future of this company, they should see the property or at least get pictures before giving a flat rate price and also letting the customer know in advance that if they ask about paint removal or any additional work, prior to the day of service , they should be notified of additional costs. Overall the job is for the larger areas are done. Bryan crew, Patricia and Henry did a great job getting the place cleaned. Bryan is quick to respond, good communication, I was able to use Zelle and I did appreciate the phone call to explain what happened with the service.

    Elite Carpet Care

    Elite Carpet Care

    4.9
    (77 reviews)

    Although Jonathan ran 1 hour and 45 minutes late I was okay with that. Things do happen. He had to…read morespend longer than expected at a prior customer's house and heavy traffic delayed our appointment. He did reach out and let me know every step of what was going on.. Good communication is essential and Jonathan did do that. Once he arrived , he was very pleasant. Jonathan was extremely hard-working. The excellent results were worth the wait. Fair price for the amount of work that was done. I highly recommend this family run business. I will use them again in the future.

    EDIT to my review-The owner, David, reached out to me and apologized. He ABSOLUTELY cleaned our…read morecouch & 2 rooms, I showed him the statement of services. He had my son's name along with mine on the statement. Modesto-The gentleman returned my call in a timely manner. Very nice guy. We needed to have two bedrooms shampooed and a sectional cleaned. He did a great job on the sectional, but the carpets were just as stained after he left as when he got there. Although we did have slime stuck in the carpet, there was no way to get that out, and I realize that. BUT...I was the one who got the regular stains out of the carpeting when he had finished. After speaking with a couple of people, I realized that we were overcharged for work (or lack of) that was done. Not having furniture or carpets cleaned in a long time, I did not do a second quote and I should have. Always get TWO quotes! Lesson learned!

    Valley Dry Carpet Care - carpet_cleaning - Updated August 2026

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