This week I decided to shop and check out different nearby jewelry stores for the best customer…read moreservice and prices. I needed to get my tennis bracelet fix and decided to downsize the amount of my silver and gold jewelries. I visited 3 stores for comparison. All have offered me great customer service. I was given different prices to fix my bracelet and of course the amount offered for my scrap jewelry. One of the jewelry stores I came across was America's Diamond & Jewelry Exchange In Lewisville. I was given excellent customer service the moment I walked in their door. Mr. Sibby Alvi took his time examining my tennis bracelet and gave me an explanation of how it will be fixed. He was very courteous and thoroughly informed me about how he was assessing on buying my silver and gold to give me the best offer. I left the store totally satisfied doing business with America's Diamond & Gold exchange and feeling I was not ripped off! Mr.Sibby Alvi fixed my bracelet with the least quoted price and had offered the best $$$ to buy my scrap silver & gold! Highly recommend.

I have used America's Gold & Diamond Exchange several times. The service has always been…read moreprofessional and friendly. They were patient with us to answer all my questions. Steve S.

Honestly can't lie, i walked in and spent more than expected but only because the deals were…read moreunbeatable and the service was lovely. shoutout to ashton, miguel and nathan for the incredible service.

Took my friend here once to sell his mint condition 60s record player and a fender amp that was…read morethree months old. i walked in first as he got his items out of the car. when he came inside i was at the counter waiting. a manager walks over to a female employee and says "tell him $25 for everything hes holding. dont give him more" so before they even knew what it all was or looked at it a price was determined..no i looked him dead in the eye and said "excuse me, you cant possibly know what he has when he just came in and you already plan to scam" the manager was dumbfounded because he didnt realize we came together and said that in front of me! he tried to back peddle. we left and got more money elsewhere awful!

This is the only place I'll go to sell jewelry anymore. I received almost double what I expected to…read moreget. It's a family owned shop that gives fair and honest prices.

My exchange with Dean was quick, easy, comfortable and transparent. I used the Yelp Quote system…read moreand sent out a request at 3:30. I received a price for a gold coin within a few minutes and was walking out the door within an hour. The only hold up was me driving down there! I spent about 5 minutes in the store and was immediately attended to and had my request processed in a flash. At no point was I hassled, or pressured into anything I didn't want. This was an ideal experience and I'd recommend it to anyone else looking to sell gold or jewelry.

After a frustrating experience with a well-known retail jewelry store chain that overcharged me and…read morecouldn't properly repair my bracelet, I was so happy to find Gold and Carats. From the moment I met Riley, her kindness, professionalism, and expertise were evident from the start. She took the time to help, and the repair turned out beautifully. More than fixing my bracelet, she turned a disappointing situation into a positive experience.

I was in search of an honest, reputable jeweler store to resize my wedding band and engagement…read morering. I really love my ring and it was hard finding a place I felt I could trust. Thanks to Yelp, I visited their store a few weeks ago. It is actually a really pretty store inside- quite different than how it looks from the exterior. An employee named Riley greeted me and we sat down to talk about my jewelry needs. I noticed another female employee holding a sleepy baby boy, so of course, I had to talk to him! The mother explained that this company has been in business for over 40 years. FORTY! She is actually the granddaughter in law to the owners. I love how it is a family run business that obviously provides great service to be in business for so long. They explained the process to resize the ring and were transparent about pricing since they would have to separate my rings that were soldered together to be resized. I was able to pick up my ring today and it fits perfectly! They cleaned it up nicely and also checked the diamond prongs. I love being able to wear my ring again! Thank you, Gold N Carats! I will definitely return and refer others to you!

Very fast and straight to the point. Welcoming as well. The employees with their vest made you feel…read morea sense of comfort.

Know what you are doing before dealing with them. If selling they buy at below spot. Negotiate with…read morethem. It's a big company and they are Known around the country.

Very patient, very professional people. I have been there a…read morefew times to sell products. Having checked prices from a few other companies that buy gold and silver, i found these folks to be fair and more competitive. They explained how they derived the money they offered and made sure I understood everything. A great place to do business.

Good service and nice selection of collectible coins, as well as gold and silver coins and bullion.read more

They been selling fake Rolex watches for real prices. Do your homework. They won't stand behind…read moretheir sales either on fraud.

called about selling. was told that they accepted it and were interested in buying. arrived at…read morestore and was informed they don't buy it. inconsistency and inconsiderate.

I have been going to Duffs jewelry for many years . I was excited to see their new location and get…read moremy necklace fixed . I just picked it up and not only they fixed it perfectly but fixed it such that the same problem won't happen again and they cleaned it . I've never seen my necklace so clean. I go there because I trust them. I wouldn't hand over my jewelry to anyone else .

I have several pieces of sterling silver jewelry that became discolored when I started water…read moreaerobics. I googled how to fix them, tried the suggested activities but didn't work. So I went to my friendly neighborhood Jewelers, Duff's in Flower Mound. Chris, their jewlery repair man, restored all six pieces to their original 'glow'. And at no charge! An amazing guy at an amazing store! Thank you Chris.