I have been going to this center for my entire adult life and have only had positive experiences…read morewith the staff, their knowledge and their professionalism. They are now offering live screenings, which means you go home with your results. You have to wait in the office about 90 minutes after your procedure is complete, but to leave with peace of mind and results is priceless. I highly recommend their services.

Staff was not concerned at all that there wasn't enough parking and I almost missed my appointment…read more They could care less about me. The waiting room has so many people, you have to stand. I'd much rather have gone to the old Valley Hospital or another facility. It's easy to do on this website https://www.valleyhealth.com/services/diagnostic-imaging

This place is the absolute BEST!! The Doctor who administered a contrast MRI was sooooo careful to…read moreexplain precisely what he was doing, and how he was going to eliminate risks of complications. Top-notch professionals!! Furthermore, on my way to the appointment, there was a massive accident on the highway that rendered me 40 minutes late to my appointment. The staff, recognizing that these events are out of our control, did everything they could to move things around so that I could still make it in to receive the MRI. I cannot praise this facility enough!

Not the fanciest place but the front desk people are always pleasant amidst the constant flow of…read moremiserable patients. The technicians are always clear in their instructions and make an unpleasant experience bearable.

I was very supprised and happy with the Mri and the staff. However they did not follow through,…read moreand fax a report to my doctor. I could have used the other appointment I had with a different mri center which I have used before, and they are very efficient and follow through. Lesson learned stick with what you know and have used before.

RAMIC is no longer RAMIC. I can say the staff at the orignial RAMIC was wonderful and easy to…read moremake an appointment with. Now calls go to an agent at a scheduling desk and they are now NJIN of Mahwah, formerly RAMIC Medical Imaging were when they get the script they call you back.

The doctors are good, but the office staff has made it nearly impossible to access proper care…read more My doctor at Bergen Medical ordered an MRI and told me to see him again to review it in 2 weeks. Unfortunately, it has been 2 weeks and the referrals department refuses to submit the required forms for my insurance's prior authorization. I have gone back and forth with the office, and no one I speak to can provide an answer as to why they won't submit the forms. I was initially told when I called the office that my MRI had been authorized and I could go ahead with scheduling. I scheduled and my husband took the day off to bring me for the scan, but then my insurance told me I was NOT actually approved. I called the office again and I was told yes, the pre-auth process had not even started. I clarified with the referrals department to make sure there was nothing further they needed from me. The woman I spoke to rudely told me that it hadn't been done because she assumed I'd be using Pascack Valley for the scan (even though I had already confirmed with Pascack Valley I was going elsewhere, and was told I could schedule anywhere.) I checked if there was anything else she needed to submit the forms, and she said no and confirmed she'd submit it "now." Days later I call Bergen Medical again, and am told that the pre-auth process STILL has not begun. I am promised to get a call back about this in 2 business days to explain why I am being given the runaround. So of course two business days plus a weekend go by, I call Bergen Medical back, and yet again no one can help me. The forms have STILL not been submitted, despite the multiple calls and confirmation from the referrals department that it had been submitted the week prior. I don't know what else I'm supposed to do when my doctor has ordered a test and his staff won't submit the forms. I am genuinely baffled.

Such a great practice with amazing doctors and nurses. Everyone is so professional and kind. It's…read morealso convenient to have so many great specialists under one roof. The location is easy to get to with lots of parking. I only took one star off because every time I come, the phlebotomist does a horrible blood draw that bruises up my arm for a week! This is the third draw I've had with the same annoying result. I really just wish he would do a better job so I don't look like I got beat up going to the doctor.

what a joke! " Just walk in, no appointment necessary" So…read morefar couldn't get an xray M, T, W and R this week . No technician . Ridiculous.

Extremely inefficient. Held onto my script for 3 days before contacting my insurance for approval…read more They waited till two days before my appt to get authorization from my insurance and then cancelled my appt because of course the approval doesn't happen that fast.

A very clean and efficient Radiology Center. Both the front desk staff and the radiologic…read moretechnologist were kind, friendly and highly professional. I highly recommend this Center.

Amazing people here! Especially Victor and Jessica. They all are kind and knowledgeable and caring…read moreto my needs and all my questions.

Saw this testing service on a Netflix documentary and was curious about the process. I was not…read moredisappointed- after one hour of scans and tests I know more about my current health than in any other dr appointment. And the staff could not have been nicer.

From the owner: $80 Dexa scans! Use code WELCOME to book. Know Your Body. Transform Your Life.read more

The customer service was super. I did have to wait but overall they were nice. The place is cleanread more

I was cancelled on twice and my phone calls were often not returned for a few days. Then, after…read moreconfirming three times that they were in network with my insurance, I was billed by my insurance immensely as apparently they are out of network. Very creepy lighting and was uncomfortable being there by myself. Did not allow anyone in with me.

Staff was very nice! Would definitely recommend getting an MRI here! Good parking. Office was…read moreclean.

The technician was excellent and really made me feel relaxed. The MRI took about 30 minutes. Rates…read morewere excellent as well. Overall the staff was very professional. Highly recommend.

I call on a third or fri and ask for an appointment for an xray the following week. You don't need…read morean appointment just walk in Mon, Tues etc during business hours. I go and the first thing this young lady says to me is "nobody is here to do an xray today !" I explain I was told I can "walk in anytime" during these hrs./days. Basically SOMEBODY DECIDED NOT TO SHOW UP FOR THEIR JOB and WASTE MY TRIP. "Walk in Walk out MRI " joke. incompetence

Took 2 hours to complete a 20 minute test. Timliness with scheduling needs to be addressed.read more