Short wait time, friendly and knowledgeable staff, concerned and caring doctor on site...I highly…read morerecommend.

I was very disappointed with this center. I had extreme stomach pains and my doctor wanted an MRI…read moredone stat on Friday. I couldn't get an appointment close to where I live until Monday so my doctors office made an appointment for me at this location. When I got there I told them that my doctor wanted the results immediately and to call him after the MRI. After the MRI was done I told them again my doctor was waiting for the results and they told me the radiologist left and I would have the results on Monday. I should have gone to the emergency room instead of driving an hour to get there. They told me my doctor didn't say it was stat and it was written on the order and they informed them when they made the appointment. Very bad patient care.

Terribly disorganized. Management is apathetic. The left hand has no idea what the right hand…read moreis doing. My doctor accidentally ordered a no contrast MRI. I spotted it and contacted SimonMed. They reassured me that they would handle the communication. They did not and it messed up the scheduling of my surgery. It is best to stay away from this company!

Communication between offices about paperwork YOU require would be sufficient. Nobody did anything…read moreto ensure the paperwork was correct and complete prior to my appointment date/time. I showed up waited 35 mins to be told the tech will not do the 1 test because they couldn't get the paper of the 2nd test. Mind you these are STAT tests. I personally drove over to the other office to have the paper printed and faxed back to Simon med so I can hand deliver it. Which would not have been an issue if I was notified more than AN HOUR before my check in time. Now this caused me to miss my appointment by being refused service, took up 2 appointment slots someone else could have had and delayed my test for 10 more days. Although you understand my concern and offered me to talk to the tech, there is no office manager contacting me, ensuring that their employees and staff will be trained properly to avoid this happening again in the future. This is not a grocery store. This is a healthcare system and it should be professional. It's far from that.

When you get there, the receptionist check-in people appeared to not want to be there and do not…read morelike their job. When we got called back, the lady had no idea what exactly the orders were for and had to go back to look at them. The documentation had the fax number as to where to send the results to and they still sent them to the wrong place.

I had to have an MRI and I'm in constant pain from neuropathy. I was dreading it so much. I had the…read more2 most wonderful people helping me through the procedure. Abraham and Brittany. You both deserve big raises for caring so much about your patients. I can't thank you enough! You went way beyond any expectations for kindness . Donna Hunt

My wife has been suffering the effects of a car accident in June of last year and her pain…read morespecialist Dr Anket Patel requested an MRI of her lower lumbar spine. We were sent to Arizona Diagnostic Imaging for the MRI. They offer comprehensive outpatient imaging services across the greater Phoenix area, situated in the Paseo Health Center building, right next to the EverNorth Urgent Care office. Hours: Monday through Friday from 8:00 AM to 5:00 PM (Closed Saturdays and Sundays).You can reach them at 602-795-HEAL (4325) or by email at info@azdiagnosticimaging.com.ing directly at (480) 455-1850 or via the main support line at (844) 870-3019. Everyone was friendly and intake and the MRI were relatively painless.

Having spent several decades in ambulatory healthcare administration, I was struck by the…read moresignificant breakdowns in intra-office communication at this RadNet imaging center. The problems appeared to involve both my medical circumstances and the appointment process itself. Most concerning was the imaging center's apparent failure to communicate important limitations in their capabilities to the ordering physician in advance of the appointment. The result, in my experience, was nearly two hours of unnecessary waiting, followed ultimately by cancellation of the scheduled scan by the imaging center. RadNet is a publicly traded corporation whose business model centers on owning and operating diagnostic imaging networks across the country. While medicine has historically been viewed as a profession insulated from direct corporate control, the growth of companies like RadNet illustrates how large, investor-backed corporations are now deeply integrated into the delivery of medical care. In my view, this represents a contemporary example of corporations being permitted to function, in substance, as medical practice enterprises, and I believe the implications for patient care warrant serious consideration.

Don't move, don't breathe, mammos are not the most fun thing to do. With that being said, Banner…read moreImaging is great. Technician great, very gentle and professional. In and out in under 20 min. Baboom, on for a cup of Jo.

I will not go to Banner Imaging PV for my mammogram again. Yes they provided great service during…read moremy mammo. I had no choice but to leave SMIL but Banner can't bill! My service date was two months ago and my insurance processed the claim and paid a month ago! Yet after multiple calls, Central Billing can't make the adjustment per the EOB and send me my bill. Ridiculous and incompetent! I have asked to talk to management and twice escalated issue. UHC even called. I'll go try SimonMed next year.

Valley Radiologists treated me well. I was sent by my doctor for an MRI. The nice lady who…read morescheduled me did everything that she could to get me a good appointment. Unfortunately, I wasn't able to get get an appointment until a few weeks later and it was at 2:45 which required that I fast all day. They did put me on a cancellation wait list and did call with a followup. The facility was easy to find, with plenty of parking. When I arrived, I was immediately summoned to the front desk where I got the business completed. It was a friendly and easy process. After being seated, I was called in at my scheduled appointment time. The young lady was very friendly and did a skilled job at inserting my IV. My MRI tech was also very friendly and communicated constantly during the MRI process. Everything they did was well planned and executed. I thought Valley Radiologists did a professional job and took good care of me. Special thanks to Katrina and Josh.

I had X-rays 7/29/2024 that was a Monday and by Friday they had not read them. Had to make some…read morecalls to them and they said they were backed up with the doctor that reads the x-rays. She recommended that my service provider has to call them back and say there is a stat on reading those x-rays. I was really hurting. I needed explanation as to my cause of pain. My PA after they read the x-rays that really didn't show anything wrong with my cervical area. She then ordered an MRI. Another week went by and then I was able to get an MRI and then I knew where I was at.

Do not use! Cancelled my appointment 3 times after I started special medication in order to do…read moreimaging. They do not care about the patients and the staff is rude! Stay away.

Booking the appointment on the phone took longer than the actual mammogram. You have to answer to…read moreAI a ridiculous amount of repetitive questions. After that agonizing experience you have to go through the same process again with an agent. Brace yourselves!! Btw Parking is also difficult

Radiology. Doctors are great, get you in and out. Rude office staff and high school mean girl…read morestunts if you don't follow the rules.

They did an excellent job taking X-rays of my prosthetic knee. It's not a typical knee replacement…read moreand required skill to get useful x-rays.

Stood in line before cut off time for X-rays made it in time - stayed in line over 20min because 2…read morepeople in front of me took a long time. And then got turned away because it was already 10min past their cut off time. Such a waste of time. Don't say you take "walk ins" for x-rays until 4 (like it says in the website by the way) and then turn people away. No regard for people who work full time and are trying to get things done at 3:30.

Place was an absolute waste of time. Completely unprofessional. I had a two week appointment after…read morea Doctor referral, and arrived on time at the Litchfield facility. After I get to the examination apparatus I'm told they don't have the proper equipment and I have to go somewhere else. Basically that's it. The so called specialists told me to go to the front desk. I was so disgusted and unimpressed I just returned to my Doctor to let him know. I also let my insurance company know, just in case they try to put in a claim.

I drove my mom to this facility this morning for a CT Scan. I walked her in to make sure she got…read morechecked in okay and it was a good thing because while they confirmed her appointment and all of her paperwork was done in advance, they didn't have the order from her doctor and couldn't check her in without it. After several frustrating phone calls and a bit of a wait, we were able to get what was needed and my mom had her procedure. While I know this wasn't the fault of the front desk staff, it was still a bit of a frustrating experience. That being said, we're happy that we were able to get it done. The facility itself was large and spacious, had plenty of parking and appeared clean - at least in the waiting room. As with any medical procedure, it's not a fun business to visit, so we're really hoping that her results are shared soon and that we will not have to return!

Scheduled my MRI over the phone and was told to get a X-Ray prior at no additional charge since I…read morework around metal just to be safe. I agreed. So l arrived and paid up front (because they require that) and sat down until they called my name. I was instructed to strip down to only my underwear and put on a gown. Then I had to wait in a waiting room with 5 other people in a gown in my underwear! They finally took me in and tried to put me in the MRI machine, So I asked "what about my x-ray?". I was then given attitude and was told to go and wait in the waiting room AGAIN in my boxers and gown. 20 minutes later I get called for my X-ray. Get the x-ray then go back to the shared waiting room A THIRD time for another 15 minutes! Then they called me for my MRI and this actually went smooth I was in shock. I got home and checked my bill and realized that I was charged $40 for the X-Ray that was supposed to be "free" and they were going to skip and ignore it! If I had metal in my eyes and they ignored it I would have been blind for the rest of my life! My woman contacted a rep of theirs and they made excuses for what had happened rather than try to help! Go somewhere else! This place is a massive Joke!!!