This is my favourite location!!! On Old river near Independence High school only a few miles away…read morefrom my house a huge plus!! I normally do business at Panama but wow that local sucks ass now sorry Valley Strong that place needs some customer service updates ;) This location is like a breath of fresh air for me as soon as I walked in! Wow! Smiles, eagerness, genuine personalities!! LOVE IT!! Miss Yessenia was my advisor and she like everyone else i encountered here rocks! Made everything smooth did all the right checks on the trust, checking and money market accounts I was interested in. As most of you know an unfortunate chain of events caused by my family members put my dad almost into foreclosure, drained his bank account and maxed his credit card while he was incapacitated in the hospital in critical condition. They still think they did nothing wrong and can't seem to admit anything even being caught red handed by myself and the police. Not even the police confiscating dad's bank cards from them made them admit anything! But I guess that's normal with people that don't think they should work for a living they have to sponge off of a 75 year old man truly sad... Well fast forward to now I've been nothing but impressed with the service here, fantastic actually!! The money market helps my dad's money from the sale of his house make money a VERY decent amount to help continue to pay for his ongoing dementia care which btw is incredibly expensive! Medicare doesn't cover this! They don't help with his rent in the facility they only cover meds, diapers, nurses visits and bathing by a health aide weekly. So the money market account is essential in helping me pay for his care. Miss Yessenia made this the most stress free seamless process. This is the only location i do business at now. Thank you guys so much!!

I love this place on Old River Rd by my home ! the staff in this facility are always very friendly…read moreand professional with a smile on there faces when you walk in. It's a very fast in and out bank. Thank you Valley Strong.

Ive probably been inside this Valley Strong less than a handful of times but im a frequent drive…read morethru costumer. This Valley Strong is spacious and beautiful. Ive never had a bad nor busy experience. Its always in and out. Plus there is plenty of parking all around the building.

By far the worst bank ever to bank at! I've gone inside so many times and those times I've been…read moreinside they are super super slow. Been told to go in one line to another line just for a dispute on a ATM machine taking my money and eating it up! People should avoid going inside or go to another bank as a matter of fact. This bank in this location is so ass it makes the bank look bad already as it is! ATM machines here are so terrible compared to to other locations.

Unfortunately the ATMS are almost always out of some kind of service: no deposits at this time, out…read moreof service, try again or basically go inside. This makes banking old fashioned and difficult to use.

We started coming to this bank, thinking that it would help us refinance a car and every time we…read morehave tried, they've denied us. They say wait. Six more months wait six more months but every time you wait it doesn't matter they still deny you. Meanwhile, we already have a totally different car. So now we were staying with this bank just for the convenience because it's across the street. But whenever you go to deposit cash in the ATM, it spits it back at you and it does not allow you to deposit it. Sometimes it says they're full and it's just all around not usable. You can wait in line behind 15 cars by the time you get to the front of the drive-through ATM there's always a problem with it being broken somehow. So our next step is to leave the bank.

How is it when you make a mortgage principle only payment the amount of said principle goes UP?!?!…read moreHappens regularly and fyi Valley Strong does NOT service their own loans. So not only do you have to suffer through all the things the one star comments say happens here. You are then pawned off to their third party servicer who also is notoriously bad! Please save your self stress and anxiety and shop around for your mortgage. Look at the posts here, that poor guy must sit at his desk and just pump out the pre written: I sorry to hear your (insert problem here). Again do NOT if you are able to, get your mortgage here. Also Yelp you should do 10 stars because when i give one star out of five isn't that bad. 1 out of 10 is more what they deserve.

Another disappointing interaction. Had a $10 fee attached attached to the account for our nonprofit…read moreservice club. Called to inquire as to why was on hold and transferring, etc. for over 45 minutes. Finally spoke with a manager, but the phone lines got crossed and there was another call on the line so the manager said that we needed to conclude the call and she would call me back that was over four hours ago. Way to go Valley Strong.

I called Richard Bowen to get information on a tax letter that I received from my employer to ask…read moreabout an amendment. H &R Block was going to charge me a filing fee. I called Richard Bowen and he asked me to text him my documents which is what I did. He told me that I do not need to file an amendment. I thanked him for saving me a lot of money that I did not need to spend at H&R Block. Thanks again Richard Bowen!!!

Richard is a gem! I'm so glad I found him & am happy to recommend him highly. His tax prep services…read moreare thorough, timely, and reasonably priced. He answers all my stupid questions quickly & professionally. He keeps me on track for compliance around estimated payments, S-Corp transactions, and tax reduction strategies.

Haven't been to VSCU in months needed to cash a business check. AC had temperature very comfortable…read moreas I entered. Marcy a friendly teller called me up, no waiting she was very pleasant. I showed my ID, she then counted my cash back to me, we also checked all my balances easy quick professional business transaction VSCU staff were all friendly. I had a phone call as I was leaving, I answered it in their waiting area and enjoyed more of Valley Strongs air conditioning Very cool visit

I really like this location, compared to most of the Valley Strong branches. The tellers are very…read morefriendly and helpful here, and the line to wait is not terrible. I use the drive thru ATM often though! They provide a decent variety of accounts that you are able to have through a banking institution, plus their rates for most of their products are pretty reasonable. I am grateful for their types of accounts they have for Youth, and being able to help my son learn financial responsibility at his age is very valuable. I highly recommend banking here!

I made an online telephone appointment with this company as per their Instagram recommendation…read more Unfortunately I never received the courtesy of a telephone call. The company confirmed the appointment but there was never any follow through by their representative. Clearly, they need to improve before attempting to solicit new customers. I have the staff members name but do not want to mention it so not to.embarass him for the lack of follow through ( Diego). Im taking a pass on this company. Lack of simple follow through is indicative of larger problems in house. Easy to make an assertion of a cancelled call-which is an outright, boldface lie. You folks need to get it together. Take responsibility for your mistakes and do better. Good luck to the next business person that wastes their time with your company.

I had such a wonderful experience catching up on my taxes with Sandoval Tax CPAs. As a…read moreprocrastinator, I had fallen behind, but Joel made me feel comfortable, supported, and relieved while helping me get everything back on track, even for the years I missed. The whole process was seamless and easy, and we were able to handle everything through email. I'm so grateful for Joel and the entire team at Sandoval Tax CPAs!

Had a great intake meeting with Dustin Weaver, senior financial advisor. He took the time to get to…read moreknow us and our financial goals. No pressure just a great beginning to our partnership

Ruined one of the treasures in Bakersfield- Moneywise single-handedly destroyed this area of…read moredowntown by their sheer neglect and ridiculously slow pace. They have failed to deliver on every promised reopening date - think they deliver on other aspects of their business???? Results are in - 2024 is over and the Woolworth sits still a closed eyesore- so pathetic and beyond disappointing. Trust is critical when managing others money- but Moneywise seems to lack integrity failed to come through.....

My husband and I met with Cindy Selfridge last year. Her office personnel were very warm and…read moregreeted us promptly. Cindy walked us to a meeting room and asked us a few questions to get us started thinking about our life goals. After having a great discussion, we developed a plan to get us were we want to be in life. When we called to make an appointment with her, we really didn't know anything about investing, nor did we have much to start with. Cindy gave us a great basic understanding of how it works and she made us feel confident that we were going to start a new chapter in our lives. We are in our early 30's and I feel like we are being grown ups now, making smart choices to plan for our retirement. Fast forward a year later... we just got done reviewing our investments and I could not be more happy with Cindy's consistency in her knowledge and personable advice. I would highly recommend Cindy as a financial planner!

I've known Roberta for almost 18 years, and there are very few people I trust as much as I trust…read moreher. She is knowledgeable, responsive, professional, and always looks out for her clients' best interests. In a world where relationships matter, Roberta is the real deal. Whether it's personal or business banking, I know I'm in great hands. Banc of California is lucky to have her, and anyone who gets the opportunity to work with her is lucky too.

If you're looking for personal attention from your bank, BANC of California is the place to be. I…read morehave a business account here and a line of credit, which was a very easy application process. Whenever I need help I call the local branch and they take care of me on the spot, I've never had to go through a call center, this is a tremendous benefit for me. A special mention should be made of Patricia, she's my go to and is always happy to greet me by name and with a welcoming smile.