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    Valley View Christmas Tree

    3.0 (2 reviews)
    Open 9:00 am - 9:00 pm

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    5 years ago

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    3 years ago

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    Tolmachoff Farms

    Tolmachoff Farms

    3.4
    (172 reviews)
    8.3 mi
    $$

    We try different farms each year, trying to find "the one." This one was okay. It is big and has…read moreplenty to do. A con is that the smaller kid activities is way on the other side from the bigger kid activities so if you have kids of different ages, you have one bored and just hanging until the other is done in their section. The food was decent for the most part. The funnel cake bites, turkey leg, and kettle corn were good. The elote corn was eh. The food was decently priced. To get in is $20 each which to me, is a little pricey. There should be kid pricing in my opinion. Parking is ok. They did let a car in front of us hold the line up to wait for a car to leave but when we tried to do it, they made us move. Understandable but rules should be the same for everyone. Most staff was nice. On the way out, they asked about taking a family photo. We declined. My son was on the props I guess (it wasn't labeled and no one was there taking pictures) and one staff was like "this is where we take our pictures just so you know." That was interesting. Maybe post a sign. Not my top pick, but it was a decent time.

    We have gone here for years with all our kids gkids and cousins. It's a super fun farm something…read morefor everyone. They have things for little kids and big kids, even the adult kids! So many photo opportunities, From fields of pumpkins to big rope spider web to the tractor or large painted tires . The only thing you'll pay extra for is the train ride for the littles. I think it's $2-3 bring cash. Even at the gate if you pay with cash it's a $2 discount each. $20 for admission They have big bounce thing for the big kids to adults. A small one for the little kids. Tricycles for big and small. All kinds of climbing things. Yard Games large legos, chess and a huge corn maze bring a flash light or use your phone. They do have reasonably priced food. They allow you to bring in drinks not sure about food. Years past we celebrated birthdays and they let us bring in ice chest. You may want to check for current rules. There is a farmers market at the entrance to buy pumpkins, jelly, honey.... We go on Thursday's less busy . They have a super cute petting zoo area. Bring quarters to get the food to feed the animals . Lots of J John's clean and well kept. With all the rain you may want to bring misquote spray. We didn't need it but it's rained again. It's well lit at night we go around 5 stay till closing. Even our grown up college kids ask when are we going to the farm. Hard to post pic without our family in them. Lots of tree house things for kids to crawl up and slide down. Great memories are created here. I highly recommend this farm. We've been to a few other farms and they aren't as fun or organized with employees who care. Bonus is it's clean. Plus the cost is very good in comparison.

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    Tolmachoff Farms
    Tolmachoff Farms
    2017

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    2017
    Moon Valley Nurseries

    Moon Valley Nurseries

    4.5
    (381 reviews)
    8.5 mi
    $$

    Ceasar was extremely knowledgeable. He helped me understand the proper way to water my trees and…read moreexplained the need to have them trimmed properly. The workers did a good job and cleaned up very well.

    We were very excited to purchase our two Pygmy palms. Implantation was June 3. After a few days…read morewe noticed the trunk of one of the palms was leaning very far over, and there was fibrous root material exposed above the ground. On June 6, both I and my husband (who was out of town at the time) spoke with the salesman at Moon Valley Nursery. I indicated my concern and provided him with pictures and told him one of the trunks was very wobbly and leaning at such an angle that it was almost parallel to the ground. He told me that it looked normal and they could come out and put additional mulch on it. He said the wobbliness was normal as the roots hadn't taken hold. I told him the other palm was not wobbly like that and they were planted at the same time. The other palm was doing just fine. I reiterated that it just didn't look right to me. He conferred with his supervisor and told me that his supervisor also said it was fine and looked normal. I felt reluctance on their part to come out to inspect it. There are also many palms in my neighborhood, none of which looked like this. Including my other palm. Midway into the next week my husband was in the yard and a landscaper stopped his truck and approached my husband, commenting that there was something wrong with the palm. He said he was familiar with them, having planted many, and it didn't look well. We phoned Moon Valley again and waited for a return call at which time we relayed this conversation and said someone needed to come out and take a look at the palm. This was on a Friday--nine days post-implantation. Our salesman said that a supervisor would reach out to--most likely Monday and schedule a visit. Monday came with no call. When we followed up, the story changed and we were told someone would contact us to "get us on a schedule." We were having other work done and opted to replace it the third week of June. We were given the name and number of the district manager and left a message for a callback. On June 18 (next day), he phoned us back and we shared our experience with him. He was very apologetic for the service we received and gave us the store manager's name, said he was going to note our account and take care of us. At that point, I asked for clarification on what "take care of us" meant. He said he would be having the manager refund us for the palm. On June 19, we finally got an email that we were on the schedule for someone to inspect the palm on June 25. We did not respond as we were waiting for a call from the manager and planned to address that inspection with her at that time. I followed up with the nursery on the June 22. The manager was off that day however, the man I spoke with said he would see about getting our refund processed that day. I asked for a call back to confirm it was in process. As you can probably guess, there was no call back. On the morning of the June 24, I phoned the nursery again. I asked if the manager was in. The woman who came to the phone was not the manager, and said they would provide an in-house credit. I told her that is not what the district manager told me would be happening; that I was specifically told I would get a refund for that palm. She told me that is not their store policy at which point I told her that she needed to follow up with the district manager that I spoke with, and that it was supposed to have been noted on my account that it was a refund, not a credit. I asked her to look confirm and call me back. At that point, we also left a message for the district manager to look into it on his end. No response from either the nursery or the district manager. Today, the 25th, we have texted the district manager to follow up, and phoned the nursery yet again. This time we have asked for the manager herself to phone us back. I have over 40 years in the financial and member services industry. I recognize great customer service when I receive it. There is definitely room for improvement from this company. The whole situation with the palm has caused no small amount of stress. I am hopeful that the refund will happen. I know that bad reviews travel further than good ones. If this is resolved to my satisfaction, I'm happy to edit this in the near future; for now I remain extremely disappointed and would not recommend this company.

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    Moon Valley Nurseries
    Moon Valley Nurseries
    Moon Valley Nurseries

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    Valley View Christmas Tree - christmastrees - Updated July 2026

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