Overall, Christian Brothers Auto is great. I appreciate their customer service and how thorough…read moretheir service advisors are; their customer service is unmatched. The inspections they perform are also unmatched. Providing their findings and recommendations using pictures and organized categories based on priority is very helpful when it comes to making decisions. I rarely go out of my way to make reviews and had to provide feedback on my experience because this company/location takes care of their customers.

I Yelped for quotes on alternator repair; CBA was one of the providers Yelp suggested. I don't…read morerecommend them. Period. Summary: Cost -- 30% - 50% higher higher than other providers. Communication -- slow to respond, several instances of completely ignoring my contacts / questions. They didn't offer critical info / details when it should have been provided. Time Issues -- took my car in midmorning Thursday and didn't get it back until midday the following Monday. A five hour wait just to hear confirmation the problem was the alternator, which could have been provided in less than half hour. Details: COST: $1616 total for alternator replacement. $447 for remanufactured alternator. $94 for 2 gallons of antifreeze. A new alternator can be had for less (half the) money. They didn't offer / discuss any options on this choice of parts. Not typical in my experience. There's a spectrum of quality and cost on any auto part, so usually parts choice usually involves a discussion. Nope, the topic of choices didn't come up. They'll likely say the couldn't offer their "3 year warranty" on a cheaper part. Blah blah blah. Ask me if there's choices on what it costs me, don't assume. And $94 for 2 gallons of coolant?!? It's currently $10 / gal. from Walmart. So, a 400% markup? This gets to me because it's so obvious a gouging. It makes me wonder -- Where else I'm being gouged that's not something I can readily see??? Anyway, let's review CBA website where it's gushing about having my "best interests in mind", shall we? A 400% mark-up is needlessly not in my best interests. Anyway, from other shops I got repair estimates (parts + labor) ranging from mid-$700's to $1100. Brakes Plus quoted me (in person -- after the fact) "out the door" of $868. So, yeah, I got gouged going with CBA. COMMUNICATION: Besides the Yelp project no responses, my texting with them (at their promoting me to text any questions) was unsatisfactory. Unprompt responses, no responses to at least half my my texts. Ignoring a question altogether? Sheesh. TIME ISSUES: They were all over me checking in my car ASAP, which ended up being 10:30. 'They'd do the diagnostic and get back with me.' Well, my timeline experience with repair like this: Tech plugs in the code reader, gets the codes, looks up them. 10 minutes for that. Lookup parts + labor costs. 10 more minutes? Gives me a call. If it's reasonable, I approve it and they start the work. Tech calls me if there's something else to discuss / suggest. We talk it over, but meanwhile the repair doesn't get put off. But with CBS an hour after the check-in (they were in a helpful hurry to do), I texted them. "Are you sending the diagnosis?" 30 minutes later: "Yes'. Well, FIVE hours after check-in, they finally text " your report is ready." 'Yes, it's the alternator, plus here's the diagnostic list (inferred: of everything else we want to sell you).' Service manager calls me, we review the report that LISTED NO COSTS AT ALL (yes , I'm yelling -- this is not "transparency" [a word they toss about a lot], this is manipulation). My wife and I understood him to say the cost would be $1018 or something close to that. I say something like, "Okay, do the repair. Send me a breakdown of all the other stuff. It's so close to closing time you won't get the alternator done tonight, so I have time to look over the list and see what else I might approve, right?" He agrees, "Yes, take your time." Subsequently I looked at the separate report with actual estimates. Shocking. The "$1018" was actually $1564. I made the mistake of hesitating to approve the repair, result of which bumped me behind another car. Final result -- they had my car from 10:30 on Thursday until midday on Monday -- for a 4-6 hour job. There's more I could gripe about, but I'll shut up now. Bottom line, I understand making a profit, but this profit was out of line. I will say that everyone was very pleasant to interact with. But someone can be nice to your face and still be less than competent in helping you. Someone can act friendly even while over charging you. Fun Fact: they sent me Tell Us How We Did link before they had even done the repair. I went to use the link a day or two after I had my car back. But the link had expired. I'd rather have given them a chance to address things in private but I got timed out -- in error, I'd say.

Mr. Carter came out within 30 minutes of speaking with him on the phone. He was polite and…read morepersonable and got to work installing a new radiator in my 1990 Ford Econoline E350 shuttle bus. I am very grateful for his hard work which will allow me to do more camping over the summer. I not only recommend him, I will be using his services again. Thank you Mr. Carter!!

Cater was prompt and performed service as he said he would. No smoke and mirrors. Found the problem…read moreand fixed it right away. Very convenient. Him and his guy were both very friendly and courteous. I plan on using him again in the near future. A must have in the Rolodex. Thank you guys.

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I never got a reply for estimate or whether they had a way of towing my car or if they were a…read moremobile mechanic they didn't seem interested

Take time do we do a great job we don't charge for Diagnostics we are mama and papa shop anything…read moreyou need we will get we just don't do body work

We took our Mercedes Gl450 to Eagy auto to have the radiator fixed…read more This was a great experience in dealing with a repair shop. I was a bit leery at first because their shop was at a house. But after talking to Kurt, he put my mind at ease. The work was very professional. Kurt and Dan kept us informed with every aspect of the repair. They didn't jack up the price of the new radiator like most shops do, and their labor rate was very reasonable. We are extremely pleased with the work Eagy did on our GL and will use them from now on. I will recommend Eagy to all my friends for all their repair needs. Dave

I had a terrible experience at my local Firestone. Brought my vehicle into Kirk's automotive. Not…read moreonly did they fix my car quickly, but they also drove it to get an emissions test to make sure it would pass. Kirks automotive gained a customer for life. Great mechanics, great customer service. I cannot thank them enough.

I started going to Kirk after bad service at another place. Right away after talking to them I knew…read morethis was the place to bring my truck. the prices were good, and the service was great. When my son needed his car service I told him Kirk, and he went and was happy that he did. I only trust them to work and service my Truck!

Had a computer issue with my wife's 2021 Yukon XL Denali,…read more walked in hoping to just get an appointment to have it looked at. I explained the issue; Anthony went and grabbed his diagnostic programmer and had the issue resolved within 15 minutes. I still can't believe what he wouldn't charge me! They have a customer for life.

Service was amazing, Jay is Fantastic if you have a Jeep!!!! My diff was toast and he got me…read morerolling for a super fair price. Jackie in the office is a doll and so super helpful. Great experience all the way around.

While visiting my folks in Goodyear, AZ, I came out to a completely flat back tire on my car…read more I wasn't sure where to go to get help, so I 'Google'd' Tire Shops in Goodyear, AZ. Although many tire shops came up in my search, one company stood out to me -- that wasn't even a dedicated tire shop. It was Wilhelm Automotive. The reason they stood out to me was because of the glowing reviews from customers, like myself, who have limited knowledge surrounding auto-repair needs... or knowing who to trust! (Especially for those of us who tend to feel intimidated by auto-repair shops that have been dishonest, are all about 'up-selling' services & parts you don't actually need and/or those who are 'shady' at best. I was also surprised to see an auto repair shop that came up on a tire shop search. But right at the top of their reviews, there was a review surrounding Wilhelm providing excellent service that involved tires/tire fixes and replacement. After filling the tire up with air, I noticed a nail with a slow leak, and since they were so close, I drove out their way. I just have to say that deciding to go to Wilhelm Automotive when I was having an issue with my tire was the best decision I could have ever made. Not only did they fix my flat tire, they also looked at and fixed another tire that I had been having issues with. No shop in Los Angeles would fix it for me, insisting that I needed to purchase a brand new tire (which actually meant buying two new tires because of the all-wheel drive situation on my 2015 Subaru Outback). Even from the exact tire shop that I had originally ~ and recently~ bought 4 brand new tires from!!! Wilhelm Automotive fixed both tires no problem and with none of the issues I was repeatedly told there would be, by multiple shops I had asked to. (I was a bit shocked, and when I asked how they ended up fixing it... with a patch or plug? I was told that they did a combination of both to ensure that the tire is solidly and permanently fixed, is completely safe and 'as good as new')!! They also had my passenger side windshield wiper blade in stock (that I had asked about as well) and replaced it for me after fixing my tires. When I went up to the counter to pay my bill after my car was brought out for me (only 40 mins later, I was told 'you're good to go! we're good! just please consider using us for any other car repairs that might come up')! I could t believe it!! I was in total shock... they wouldn't even let me pay for the wiper blade and I pretty much had to force them to, at very least, take a tip from me!!! I was ~delightfully~ in shock the rest of the day. I have made my folks (& their friends & neighbors) promise me to ONLY go to Wilhelm Auto from here on out!! I'm sorry to report that this review is {finally} here ~ so long after-the-fact, but life as a hard-working single Mom has a way of coming in between such things. But exceptional, honest, professional and CARING service is never out of fashion -- nor is a review for it!! ********************************** It's incredibly rare to find an auto repair shop these days that encompasses all of these and more!! I can't say enough good things about Wilhelm Automotive!!! ********************************** Look no further for your automobile repairs & needs... choosing Wilhelm for them is the best and the only choice you'll ever need to make!!!!!!

I am updating my initial review posted on Sept 2nd of this year. The staff at Wilhelm on Indian…read moreSchool Rd provided excellent follow up service to my posted displeasure with not having a choice as to whether to change my first tires to a tier 3 vs tier 2 tire. Initially tier 3 tires were put on. Upon posting my initial review resulting in 2 stars, the staff worked with me to change to tier 2 tiers at no additional cost. Happy again with Wilhelm; I have used since moving to Goodyear in 2019.

They were very quick and reliable. Kind customer service experience. What would have took most…read moreshops hours they got done in under a hour. Will definitely be back!

Nightmare is the one word to describe our dealing with Greulich's Automotive Repair…read more In a nutshell, they kept our car longer than we were told in the beginning. There is no communication whatsoever with their customers once they have your car. We were told that the cost would be at worst case scenario $7500 in the end we ended up paying $8700. They shipped the car to Chandler for the repair without our prior knowledge then I was told there no way to bring it back to Buckeye in a timely fashion since their tow trucks were broken down. Once we did get the car back, it looks like things were pulled apart and not put back together. They were loose bolts underneath and around the transmission, which they replaced. I had to bring the car back to them so that they could fix it. I spoke with the district manager Nick regarding the overcharge. He said he would get back to me and as of this day he has not, this repair was done in July of this year. From what I understand, my next step is to file a complaint with the Attorney General's office. Hopefully it keeps this company from doing the same thing to others going forward

Did a good job on repairing my truck I will be going back for more work on my car an there service…read moreis good an fast

Their service has gotten bad, needing a future appointment for an oil change (weeks advance) then…read morewhen I took it in for that appointment... all they said was oh it looks like it'll be for tomorrow morning. Knowing for the fact that I made an appointment with the lady at the front for that day. Confirmed the date over the phone, time. but then this.. Been coming here for years and now I've decided to just find a different shop.

Casey is the best! I've been having him work on my cars for years. Recently I had a well-known…read moremechanic in the area quote me about $4000 to fix a noise that was happening on my wife's car. The only reason I took it to them is because it was under warranty and I had to go to specific mechanics in order for the warranty to cover it. Turns out the warranty did not cover it anyhow and I would have to pay for it. I took it to Casey and $150 later it was fixed.

Our AC went out when it was 110 degrees. Casey immediately had us bring the car in and had it fixed…read morethe same day. He communicated with us through the entire process and his price was very reasonable. We will be bringing our cars here from now on. I highly recommend A Plus Automotive!