Overall, Christian Brothers Auto is great. I appreciate their customer service and how thorough…read moretheir service advisors are; their customer service is unmatched. The inspections they perform are also unmatched. Providing their findings and recommendations using pictures and organized categories based on priority is very helpful when it comes to making decisions. I rarely go out of my way to make reviews and had to provide feedback on my experience because this company/location takes care of their customers.

I Yelped for quotes on alternator repair; CBA was one of the providers Yelp suggested. I don't…read morerecommend them. Period. Summary: Cost -- 30% - 50% higher higher than other providers. Communication -- slow to respond, several instances of completely ignoring my contacts / questions. They didn't offer critical info / details when it should have been provided. Time Issues -- took my car in midmorning Thursday and didn't get it back until midday the following Monday. A five hour wait just to hear confirmation the problem was the alternator, which could have been provided in less than half hour. Details: COST: $1616 total for alternator replacement. $447 for remanufactured alternator. $94 for 2 gallons of antifreeze. A new alternator can be had for less (half the) money. They didn't offer / discuss any options on this choice of parts. Not typical in my experience. There's a spectrum of quality and cost on any auto part, so usually parts choice usually involves a discussion. Nope, the topic of choices didn't come up. They'll likely say the couldn't offer their "3 year warranty" on a cheaper part. Blah blah blah. Ask me if there's choices on what it costs me, don't assume. And $94 for 2 gallons of coolant?!? It's currently $10 / gal. from Walmart. So, a 400% markup? This gets to me because it's so obvious a gouging. It makes me wonder -- Where else I'm being gouged that's not something I can readily see??? Anyway, let's review CBA website where it's gushing about having my "best interests in mind", shall we? A 400% mark-up is needlessly not in my best interests. Anyway, from other shops I got repair estimates (parts + labor) ranging from mid-$700's to $1100. Brakes Plus quoted me (in person -- after the fact) "out the door" of $868. So, yeah, I got gouged going with CBA. COMMUNICATION: Besides the Yelp project no responses, my texting with them (at their promoting me to text any questions) was unsatisfactory. Unprompt responses, no responses to at least half my my texts. Ignoring a question altogether? Sheesh. TIME ISSUES: They were all over me checking in my car ASAP, which ended up being 10:30. 'They'd do the diagnostic and get back with me.' Well, my timeline experience with repair like this: Tech plugs in the code reader, gets the codes, looks up them. 10 minutes for that. Lookup parts + labor costs. 10 more minutes? Gives me a call. If it's reasonable, I approve it and they start the work. Tech calls me if there's something else to discuss / suggest. We talk it over, but meanwhile the repair doesn't get put off. But with CBS an hour after the check-in (they were in a helpful hurry to do), I texted them. "Are you sending the diagnosis?" 30 minutes later: "Yes'. Well, FIVE hours after check-in, they finally text " your report is ready." 'Yes, it's the alternator, plus here's the diagnostic list (inferred: of everything else we want to sell you).' Service manager calls me, we review the report that LISTED NO COSTS AT ALL (yes , I'm yelling -- this is not "transparency" [a word they toss about a lot], this is manipulation). My wife and I understood him to say the cost would be $1018 or something close to that. I say something like, "Okay, do the repair. Send me a breakdown of all the other stuff. It's so close to closing time you won't get the alternator done tonight, so I have time to look over the list and see what else I might approve, right?" He agrees, "Yes, take your time." Subsequently I looked at the separate report with actual estimates. Shocking. The "$1018" was actually $1564. I made the mistake of hesitating to approve the repair, result of which bumped me behind another car. Final result -- they had my car from 10:30 on Thursday until midday on Monday -- for a 4-6 hour job. There's more I could gripe about, but I'll shut up now. Bottom line, I understand making a profit, but this profit was out of line. I will say that everyone was very pleasant to interact with. But someone can be nice to your face and still be less than competent in helping you. Someone can act friendly even while over charging you. Fun Fact: they sent me Tell Us How We Did link before they had even done the repair. I went to use the link a day or two after I had my car back. But the link had expired. I'd rather have given them a chance to address things in private but I got timed out -- in error, I'd say.

Cater was prompt and performed service as he said he would. No smoke and mirrors. Found the problem…read moreand fixed it right away. Very convenient. Him and his guy were both very friendly and courteous. I plan on using him again in the near future. A must have in the Rolodex. Thank you guys.

They did not properly put my daughters jeep back together and had it fell apart on the freeway the…read moreway it did pulling into a QT parking lot it could have killed her and others.

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

Take time do we do a great job we don't charge for Diagnostics we are mama and papa shop anything…read moreyou need we will get we just don't do body work

I've taken my car to several other shops and I will never do that again. These mechanics are very…read moreknowledgeable, nice, honest and fast. They fix what needs to be fixed and don't try to tell you that you need a hundred other things fixed just to charge more. I've had a family mechanic that I will no longer go to and I'm definitely recommending that my family and friends go here. Dan puts his all into fixing your car and even has a warranty for most of his work. You won't go wrong by choosing Eagy Automotive for your car needs. DAN IS THE MAN!!!

I had a terrible experience at my local Firestone. Brought my vehicle into Kirk's automotive. Not…read moreonly did they fix my car quickly, but they also drove it to get an emissions test to make sure it would pass. Kirks automotive gained a customer for life. Great mechanics, great customer service. I cannot thank them enough.

I started going to Kirk after bad service at another place. Right away after talking to them I knew…read morethis was the place to bring my truck. the prices were good, and the service was great. When my son needed his car service I told him Kirk, and he went and was happy that he did. I only trust them to work and service my Truck!

Had a computer issue with my wife's 2021 Yukon XL Denali,…read more walked in hoping to just get an appointment to have it looked at. I explained the issue; Anthony went and grabbed his diagnostic programmer and had the issue resolved within 15 minutes. I still can't believe what he wouldn't charge me! They have a customer for life.

I made an appointment for 8AM today. I showed up at about 7:45 and left my truck. Five hours later…read moreI called and the guy told me that he would check on my truck and call me back. He never did. So I went there in person and found my truck parked in the same spot that I had left it. I think they have new managers now, and I don't like it. I don't think that I'll be back again.

Very nice they are fast and reasonable…read more I trust what they say and there are times they try to save me money. I appreciate that

I'm extremely disappointed that I even have to write a review like this…read more I recently brought my truck into this shop to have the A/C checked it was blowing warm. They told me they could not find any issues so they did a drain and recharge with dye. $600 I asked for a copy of the machine report breaking down amount removed amount put in. I was told they would email it they never did. After picking it up, I drove straight home and parked it. Today, I opened my center console and discovered that my coin holder was missing. This wasn't something loose that could have accidentally fallen out or been misplaced. It was mounted into the center console and required effort to pry out and remove. It was taken. I contacted the shop and spoke with Eric. He told me he checked the technician's toolbox and said it wasn't there, suggesting that I must have misplaced it. That explanation simply doesn't make sense given how securely the holder was installed. What's most concerning is that if someone felt comfortable removing and taking something as minor as a coin holder full of change, it raises serious questions about what else could potentially be happening with customers' vehicles and belongings. Eric suggested I file a police report and stated that their employees are "too busy to steal." I'm not looking to get anyone into legal trouble over a coin holder, but I do expect honesty, accountability, and respect for customers' property. This experience has completely broken my trust in this shop. I will not be returning for future repairs or service, and now I'm left questioning whether the work performed on vehicles is even being done properly especially since I never got the email. To current and future customers: I strongly recommend removing all personal belongings from your vehicle before bringing it here. Update June 5th it's been over two weeks since speaking with a district manager. He was able to pull up and send me the work that was done to my vehicle. I was over charged for the service "performed" he then told me I would receive a refund for the overcharge of service. I reached out to customer service about it then Nick Lee called again informing me they would refund me the over charge in another way but still nothing yet. At this point I want my money back for it all this is a joke! They take my belongings They over charge me They tell me false information Stay clear of this place

I've been going to Greulichs for years and they haven't disappointed me once. Fair pricing and…read moreamazing service.

This place was an extremely disappointing experience. Their pricing is outrageously high, and they…read moreattempted to charge me over $600 in labor just to replace a radiator cap, which is completely unreasonable. On top of that, they tried to upsell additional repairs and services that were unnecessary. What made the experience even worse was the customer service. Adam was incredibly rude, dismissive, and unprofessional throughout the interaction. I left feeling like they were more interested in taking advantage of customers than providing honest service. I would absolutely not recommend this location to anyone looking for trustworthy or fairly priced auto repair work.

Their service has gotten bad, needing a future appointment for an oil change (weeks advance) then…read morewhen I took it in for that appointment... all they said was oh it looks like it'll be for tomorrow morning. Knowing for the fact that I made an appointment with the lady at the front for that day. Confirmed the date over the phone, time. but then this.. Been coming here for years and now I've decided to just find a different shop.

We were passing the border when our check engine light turned on. Seeing as we still had a long…read moredrive home, we quickly searched for a mechanic shop. We came to 2 amigos and were helped pretty quickly. They scanned the vehicle & reset it & sent us on our way free of charge! Thankfully the light never turned back on just like they said it wouldn't. 10/5 stars!!

Our AC went out when it was 110 degrees. Casey immediately had us bring the car in and had it fixed…read morethe same day. He communicated with us through the entire process and his price was very reasonable. We will be bringing our cars here from now on. I highly recommend A Plus Automotive!

Casey was wonderful. He communicates clearly and did great work. We will use him from now on!read more