I've been going to Greulichs for years and they haven't disappointed me once. Fair pricing and amazing service.

This place was an extremely disappointing experience. Their pricing is outrageously high, and they attempted to charge me over $600 in labor just to replace a radiator cap, which is completely unreasonable. On top of that, they tried to upsell additional repairs and services that were unnecessary. What made the experience even worse was the customer service. Adam was incredibly rude, dismissive, and unprofessional throughout the interaction. I left feeling like they were more interested in taking advantage of customers than providing honest service. I would absolutely not recommend this location to anyone looking for trustworthy or fairly priced auto repair work. read more

What an absolute joke of a shop. Clearly praying and taking advantage of the older folk that live in the area. My dad took his Honda in to be worked on, was told it would cost no more than $2000, but they would call before doing anything to assure he wanted to go through with it. No call till they call him saying it's ready and he owes $2500, oh also there's still other problems going on with it that they want to check out and will cost at least another $500. As a mechanic when you run into these issues you reach out to the customer and ASSURE they want to go ahead and do this. You don't just do it and then call them with a bill. You people are scum. Absolutely disgusting, you people deserve to burn in the deepest pits of hell, and you will. Scum of this earth. Do NOT TAKE YOUR CAR HERE read more

I have high praise for this automotive shop. From my initial phone call to Stephen, to the picking-up of my car after the work was done, I found this shop to be friendly, helpful, honest and a true pleasure to work with. Stephen explained the work that was going to be done in a manner that even I was able to understand. I feel he went out of his way to help get me the best price. I had at first gone to CB and they had pointed out I needed new front struts/shocks, and the price quote was almost $2000. Stephen was able to give me a price for front AND back struts/shocks for a great savings. He was a pleasure to work with. I also was very pleased with the free uber service they provide. I feel I received quality work done at a great price by some really good people. At this shop, they are all about taking care of the customer. read more

I would like to continue with my review by lowering the stars to 1 and it I could give a negative I would, I took the engine apart this weekend 04/19/2025 and found that in fact the injectors that I was charged for were not new but used with carbon build up on them and the brand new spark plugs that I installed prior to Gruelich's starting work on were removed and replaced with used plugs as well, reason I say USED is because the green around the tip of the plugs was worn which a new plug would still have on it also they were advised by the BBB ARAC that they should reimburse me for said injectors please see pictures for carbon on them and the vehicle has not moved since I pulled it back home. Not to mention as well they didn't tighten bolts up and at this point, I doubt they replaced the high-pressure fuel pump because I am not getting any fuel, these guys epitomize the word rip off and give real mechanics a bad rap. Case# 22763124 RE: Greulich's Automotive Repair Dear Chris: Your complaint has been reviewed by our Automotive Repair Advisory Committee (ARAC), which has reached the following conclusion Based on the information submitted, the documentation showed that the consumer paid for the service of the injectors that did not correct the issue it was originally brought in for review. The consumer vehicle was taken to a 3rd party that re-diagnosed the vehicle and found issues with the injectors that were originally repaired at Greulich's Automotive Repair. As a result of these findings, the committee is recommending Greulich's Automotive Repair issue Mr. Davis a refund for the cost of the injectors and labor, total $1,722.39. BBB has given the business 5 business days to reply if they will abide by the committee decision. Once we hear back, we will follow up with you. Be advised that neither party is prevented from pursuing other resources in this dispute. The ARAC's findings and BBB's recommendation of this case should not be construed as an opinion concerning the legal rights, remedies or obligations of either party in this dispute. Thank you for allowing us to review this dispute. Sincerely, Ana Amador Conciliation & Engagement Supervisor ana.amador@bbbcommunity.org 623-212-2235 read more

Greulich's Automotive Repair - Auto Repair Near Me - Buckeye, Arizona

ACK! We had a belt break on the car on our way home from Phoenix, just far enough to be out of the city. A little panic ensued and we got on our phones and I started calling places about 25 miles back towards the city. It was a holiday so that was a concern for sure. The first auto shop I spoke to said he was the only person there and they were slammed and coulndn't do it, but he referred me to nearby Greulich's. I called and the person I spoke to said, "bring it!". They even gave us recommendation about getting towed so nothing else broke, but by that time we had been driving enough that it was only another 6 miles and we made it there without incident. They took a look, figured it out and sent us off to have lunch and when we returned it was ready! They were helpful, affordable and just really great experience. I had never heard of Greulich's before andI guess they are local only to Arizona, but I highly recommend them if you have any car problems! read more

Horrible customer service. Greulich's on Yuma rd in Buckeye. Had a 10am appt, got there 10 minutes early. Very rude man at the counter said they were already an hour behind for a simple oil change. I asked why when I have an appointment. He said it was like a doctors office you just have to wait for a doctor to be available. Nope, I don't have to wait, there are at least 5 oil change facilities within a 1/4 mile of them, And I'm sure they would be happy to have my business and not be rude to me. Goodbye Greulich's I will not be back. read more

Went to get an oil change, everything seemed fine. Where I went wrong was trusting that they did a good job servicing my vehicle. Fast forward, 45 days and they never put the air filter back properly. Completely missing from under the hood. Now engine is sputtering and accelerating is reduced. Thanks for setting me back an engine guys... I definitely won't be returning. Simple maintenance turns into a HUGE malfunction. read more

Greulich is simply the best! They are professional, communicative, and honest. Highly recommend their services!

Great service as I posted earlier. Was wondering if I could have a receipt sent to my email though. Ive left a few voicemails

booked an appointment at 10 am. It did take them a while to work on it but once they did they made sure everything was working good. proud of what they did but wish they would've worked on it a little faster. Car feels better then before. read more

I cannot express how amazing this auto repair shop was. We broke down on our way to pheonix and randomly chose this shop. Best decision we made. They were quick, efficient, extremely friendly, helpful and did great work. Took us in right away, diagnosed the problem, fixed it and got us back on the road. Prices were superb! They kept us in constant communication throughout the repair via email, text and phone. I would highly recommend this shop. read more

Worst place ever in Buckeye AZ. This place Really did a huge number on our car. This place just rip and tare into your car with taking it all apart and then giving it back to you like that and with the same exact codes still on it. It's been there twice and all they did was TRASH IT!! Oil everywhere to try and blow up engine. Fuel everywhere trying to blow car up with driver in it. So sad!!! Seriously don't go here. The vice president even screams and yells at you on the phone with calling you names. For surely does NOT RESPECT HIS ELDERS AT ALL WHATSOEVER. He is very disrespectful and very rude and very mean. read more

Made an appointment for an oil change online. Show up and the guy at the desk tells me oh you are waiting? I told him I was. I don't live in Buckeye but I used to take all 5 of my cars to this shop because I was treated good by the managers and staff. The desk guy proceeds to tell me oh it's going to be a long wait. I asked why and he said you made an appointment but we still have 8 cars we have not got to. I told him never mind and I walked out the store. I will never take any of my vehicles back to this shop. If they are 8 cars behind obviously people are not doing their job. That is crazy and the complete disregard for the fact I made an appointment was ridiculous. If you run that far behind all the time don't give people the option to sit and wait for their vehicle. An oil change can be done in 30 minutes. read more

Gotta start off by saying they are very kind and responsive , I was traveling on the freeway and noticed a funky noise and I called in and spoke to Zack and he was on it right away and told me no problem just bring it by and we'll take a look at it for you and lift it up. Ended up just being the splash shield underneath, they were able to get me back on the road in no time. Very nice shop , and two thumbs up for there customer service and quickness to help me out with my car! read more

Greulich's Automotive Repair - Waiting area / coffee bar - Auto Repair Near Me - Buckeye, Arizona

absolutely love this place. always willing to help where they can and very professional. thanks guys. the service was amazing!!

Greulich's provided me amazing customer service when helping fix my broken tail light. Would recommend:)

DO NOT take your vehicle here for anything. They quoted me $12k to replace entire engine when they couldn't figure out why car had low compression yesterday after we told them to run the test. It was comical to hear them with a straight face recommend the engine replacement when the car would still turn over and idle fine. It would sputter when pressing the accelerator and then idle fine when released. Go anywhere but here for anything other than possibly a simple oil change and I'd still be cautious. read more

While driving from north Phoenix to San Diego yesterday, my car started making a really bad scrapping noise like I was dragging something. I immediately pulled over and searched for auto repair shops near me. I'm so glad I happened to be right next to Greulich. They were so kind!! It looked like they were extremely busy but they immediately took my car back, fixed it, and I was on the road again in less than 20 minutes. So thankful for their kindness and generosity! I highly recommend this place. read more

Had engine oil leak problem which Greulich's was able to locate on the back of the engine of my 2019 Mazda CX-5, they also found the TSB(Technical Service Bulletin) issued by Mazda Corporate which identified this problem as a known Mazda engine defect. They focused on the problem I brought the car in for and were very thorough in identifying the issue. I have found an honest shop with competent honest mechanics who take pride in their work, Greulich's Buckeye AZ is now where I will have all my auto work done in the future. Highly recommend this location, A+++. read more

We told him it was the head gasket two times and they ignored us because they acted like we didn't know what we were talking about and then they told us they test drove the car before giving it back to us and as soon as we pull out of the parking lot. It starts overheating again. They scam you and lie to you. Not to mention bribe you if you put a bad view on Google. read more

I was traveling from New Mexico and became concerned about my car. They did a great job and got me safely back on the road. They were professional, polite, and did not upsell or take advantage of my situation. I highly recommend this business. Thank you, Greulich's! read more

These fools charged me 2,400 to fix my ac . They messed up my radiator from placing the fan guard to close and by the time I ordered the right radiator cause it's a classic car my ac stopped working now I guess the warranty is out cause it was hard to find the radiator. Also they sprayed foam by the ac cover now my hot rod motor has freaking yellow foam sticking out wtf. Please don't go unless you can throw money away read more

I was having a transmission issue and they said they could fix it they charged me well over $2000 I still have the need service light on brought it back to them they said there were no issues popping up on their device my car broke down your later and there's actually a bolt that was supposed to be put somewhere else and it's sticking out of the transmission where it's not supposed to overall not satisfied read more

Went to get an oil change and they tried charging 116$, all I can say they aren't honest will never go back!!

On 12/26 I took my truck in for a brake inspection. I was getting a nasty noise when braking hard and figured it was brake pads even though I had no indication such as squeaking or dragging leading up to the noise. I chose Greulichs's based on review scores. I received a digital inspection report that said I needed a complete brake job all the way around. Pads only had 3mm left on them and the rotors were beyond repair I was told that the rotors were to worn to turn and needed replaced. Brake job would be $1450.00 I was also told that my spark plugs needed replaced which was a surprise sense I only asked for a brake inspection and the fact that I had replaced the plugs within the last 18 mos and 20,000 miles the plugs are good for 90,000+ needless to say the conversation didn't go well and I said I would be in to pick up the truck. while on my way in I receive a call from Jay the manager wanting to make me a happy customer. He tells me that he personally went back and inspected the brakes and now the rotors can be turned and they would do it all for $850.00. I told him I was going to get a second opinion and if it was what they said I'd give them the business. I called Brakes Plus and asked what a complete job with pads and new rotors would be and was quoted $850.00 new pads and new rotors. I took it into them they inspected and told me that the pads had 10mm left on them and they showed them to me, but they had cracks in them and rust on the right front rotor which caused the noise. upon inspection it was only the issues on the front so I had them replace front pads, turn the rotors and flush the lines. total cost was $ 390.00 with tax out the door. YOU DECIDE! Dave Connors read more

They were horrible. Spent over $4000 and multiple issues still occurring. I had to continuously keep going back up there for things. Check engine light, back on. Water pump replaced, gas gauge still not working. He told me to see if it works after I run the gas out. Yea, they really said that. read more

Was able to get an alignment at a reasonable price. Will come back for an oil change.

The 5 star reviews are true! Had a great experience with getting work done on my Grand Caravan with a new starter. It was easy to schedule an appointment and the shop looked very clean and well-run. Chris was courteous and professional. I'm amazed at how well they keep you informed throughout the process! They sent me regular texts and I got to see pictures of things needing help, as well as a report. Chris also took time to clearly explain everything. Very impressed with Greulich's....Highest Recommendation!! read more

Took my car in for a simple oil change on Yuma and Watson. After awhile they called me over and said they couldn't complete the change because I needed a new oil pan due to the oil plug bolt was stripped and it would cost $1595.00 to replace it. I told them Greilichs are the only ones who have completed the oil changes on my car so apparently it had to be someone who changed my oil previously there. The only way it can be stripped is by the people completing the oil change. My husband was at work so called my brother in law and he talked to them and then all of a sudden they were able to get the bolt to somewhat seal so I could drive it home. The next morning my husband called Greilicks and spoke to the manager and asked if they were going to take responsibility of this happening....and they would not. He asked them since it happened at their shop if they would give us a better price then on the repair. He said he would check and call back but never did. I won't be having them service my car anymore. read more