If you ever need to travel with your pets this is a wonderful place to stay, all staff is very kind…read moreand friendly, from the first call the receptionist gave me all information and guidance to make my trip easier. My flight was at midnight and we needed to arrived early to Tijuana, as soon as we get there we took our bedroom. We paid for each of our pets but that's the least when you're looking for a good service in a city that you're not familiar with, service room dinner was very pleasant, inside the hotel everything looks very nice, clean, fresh and calm, I wished we could stay to enjoy a couple of days, but also the cherry of the pie was the transportation to the airport, no hustle having to go outside and looking for a cab on the street. If I ever have to go back to Tijuana this would be our favorite place to stay. Thank You so much for all the accommodations and hospitality. :))

Our flight was canceled till the next day and we were sent to this hotel. It was a horrible…read moreexperience, check in took a min. And when we went down to the restaurant we waited 1 1/2 hrs to get our food. It wasn't packed and pretty empty so I don't understand why it took so long and we were limited to what we could order. Many people here waited so long to be attended. Food wasn't tasty except for the kids pizza. Beans and rice were cold. I would avoid this place it's not worth it and the service is horrible. I've been reading the responses from the owner and it's the same thing. We are working on it and will get the matter fixed for a better experience l, but it's hard to accept after so much time and little change!

Top of the line Pool guards. Super nice and attentive to the kids at swim lessons. The only telling…read morethey do is to the kids who running on deck or misbehaving in the water . The facility is old and needs serious updates but it's kept clean. My favorite guards is the tiny tots teachers very efficient my kid loved the class.

I think the staff at the pool are wonderful - they are patient, kind and professional. The pool is…read morenot the newest, but it's clean and the whole facility is well run. I appreciate being able to swim here!

If you need a new pool done right, look no further than the Pool Doctor. Super knowledgeable,…read moredecades of experience, they walk you through all options and happily answer all your questions. Very responsive throughout the whole process - texts/calls - always available. They even got it done a week early just in time for summer! Highly recommend

I recently did a pool renovation with this company and I am happy with how my pool turned out. I…read morewill start with the positives. If you want a pebble tec product there are only two authorized installers and this company uses Sol Pacific. I liked that Don's quote was fairly priced and he didn't try to push anything I didn't need. The quote I got from Gardner was almost double and included a lot of unnecessary work. The crew mistakenly installed expired mastic around the edge of my pool and Trevor owned it and replaced it without me asking which I really appreciated. Overall I was not blown away with Don's customer service. In the planning process I was referred to one single website to pick the tile. I didn't particularly like any of their options and asked if there was another company they could refer me to and got something like "not really they all went out of business". Within 15 minutes of searching I found another pool tile company. I asked if he had heard of it and he said he could get those tiles as well. I was told all the samples would be brought before I left on vacation, but Don delivered the last sample after I left so I had pick my tile based on texted pictures so as to not hold up the project. Trevor went and purchased tile grout without asking me my color preference which I found very bizarre. They were willing to exchange it. I never got any materials showing the different pebble sheen colors so I picked my color from a brochure provided by another company. Trevor asked for the final payment the morning my finish was going in. I said the works not done yet. They said ok then just mail it. I said "aren't you going to come inspect the final product?" and got back we don't have problems with Sol Pacific. Ok great, but then why hire you if they are checking their own work and how about that mistake with the expired mastic that happened just last week? They did come back after I asked, but I was disappointed I had to ask. If you pay for their start up they would naturally come back, but I prefer my pool man to own the water and felt penalized for that.

Bill was very knowledgeable and methodical about his approach to grouting our shower and floor. He…read morewas very professional and showed up promptly for work. He is very friendly, approachable and answered all of our questions. He finished ahead of schedule and our bathroom looks amazing! I highly recommend!

Professional, friendly, and competent! The vanishing edge was in pretty bad shape when we bought…read morethe house. The last contractor didn't do a great patch job. Tilestone completely releveled the edge and made it look brand new. They talked us through the repairs needed. We are so happy with the work. They made everything easy, left the backyard clean, and finished the job quickly.