(If I could give 100 stars, I would!)…read more Let me just say this: I was trapped in an absolute NIGHTMARE lemon of a 2025 Hyundai Tucson Blue Hybrid. Total disaster -- constant issues, endless stress, and zero peace of mind. I honestly thought I was stuck. Then I walked into Leith Honda Aberdeen, and everything changed. Ken worked patiently with me, never pushy, just calm and supportive through the whole process. Tim was beyond amazing -- thorough to a fault, making sure every last detail was explained, every concern addressed. And then there's Mat the manager -- this man went above and beyond to make sure I was taken care of and that the deal actually worked in my favor, not just theirs. That kind of leadership sets the tone, and it shows in the whole team. They pulled me out of that lemon nightmare and into a gorgeous, reliable CR-V Hybrid that has been nothing short of life-changing. I went from daily anxiety to complete peace of mind the moment I drove it off the lot. Leith Honda Aberdeen didn't just sell me a car -- they gave me back my sanity and restored my faith in dealerships. Ken, Tim, and Mat deserve 100 stars out of 10.

On short notice we got an appointment for the next day to repair a tire that was discovered by our…read moretire pressure notice on dashboard. Repair was completed in less than an hour and was relatively inexpensive. David Belle was very helpful and did an excellent job on our repair.

Best car buying experience ever . John Bullard was very professional and easy to work with .read more

Bought a Ford Explorer, engine blew up after a few days. They traded it in for an Audi Q7. The Audi…read morehas the wrong tires on (too small - wrong speed indication), and after a few months, repairs to the bushings and crankcase breather/oil separator are required (3,8k). They helped me with none of these issues. Not even want to sell me the right tires.

We were out of town when our truck broke. This dealership prioritized getting our part and getting…read moreit installed even before the Fourth of July holiday. Everyone at the dealership was so kind and friendly, and the price was very fair. I would highly recommend this dealership. Thank you!!!!

I scheduled an appointment with Leith Chrysler Dodge Jeep Ram to view a specific truck. Upon…read morearrival, I was told there was no record of my appointment and the truck I came to see was not on the lot. I was informed this was due to issues with the dealership's third-party scheduling system. If this is a known problem, it should be corrected rather than passed on to customers. According to the salesman, this has been a continuous issue for the dealership for quite a while. Despite the vehicle being unavailable, I stayed to discuss pricing so the process could move forward once the truck arrived. During that conversation, I was repeatedly asked how serious I was as a buyer, even though I had taken the time to come in person and was prepared to purchase. The dealership promotes a "no hassle, no haggle" pricing model, but the numbers were not presented clearly. An optional theft recovery add-on was initially included in the pricing and only removed after I questioned it. This was far from transparent and very clearly counter to their no haggle no hassle claim. My interaction with the sales team was far from professional throughout the entire interaction. The salesman failed to even provide his name and immediately jumped into trying to get me to agree to a sale even though the truck wasn't even present for me to assess. The interaction also reflected a lack of understanding of basic financing and payment options. When I explained that I would provide a certified check, the salesman did not appear to know what a certified check was, which was frankly surprising and did not inspire confidence in the professionalism of this dealership. I was then told the truck would be ready the following day between noon and 1 PM and that I would be contacted with an update. No one followed up. After the visit, I sent an email to dealership leadership outlining these concerns and giving them an opportunity to respond or address the experience directly. That communication was also ignored. This review is not based on price or negotiation outcome. It is based on avoidable issues with appointment management, transparency, communication, and follow-through. Customers should expect a professional and organized process and clearly this was not demonstrated by the team at Leith Chrysler Dodge Jeep Ram.

So I needed a brake light replaced, Jason said everyone was at lunch, but he came out and replaced…read moreit himself. Said I needed 2 new tires, he ordered them, made an appt to get them done next week, and he put in the book the price for the tires and the brake light to be paid on my next visit. Unreal service-this place is the only place I will take my cars. Thank you!!!

Great, honest customer service. Won't go anywhere else from now on. Found problems Toyota service…read moredid not.

I had a very frustrating experience with this dealership while trying to purchase a vehicle…read more I was provided multiple out-the-door price quotes in writing, $34,572. Later, the price jumped to over $37,000. I was then told the vehicle could only be purchased for about $36,600 if I financed through the dealership, even though all information was already provided and correct. This was especially frustrating because I already had bank approval for financing and had arranged for someone to take time off work to help me complete the purchase before the pricing changed. Refusing to honor a written quote under these circumstances felt misleading and unprofessional. Only one employee admitted that the tax calculation for my state had been their mistake, which was a relief. However, the next person I spoke with didn't seem to care and continued giving conflicting information. At one point, I was told taxes were "my responsibility," despite being quoted out-the-door pricing. I also asked to speak with the general manager who supposedly approved the pricing, but was repeatedly told he was unavailable. During one conversation, a representative raised their voice, which was unprofessional. I was ready to purchase immediately if the quoted pricing had been honored. I would advise future customers to get a fully itemized out-the-door breakdown upfront and confirm all details before committing.

I bought a 2024 Nissan Rouge on August 31, 2024. I was assured the car had been throughly inspected…read morefor issues before the purchase. Now three car payments layer, the transmission is slipping when it's cold, the tires need replacing and I'm being told there's a host of other issues the car needs. Why weren't these addressed before I bought the car? I'm being told this is normal wear & tear - I'm calling bull s$it. Not only are they telling me they can't find the transmission issue but they're 'offering' a long list of work that SHOULD HAVE BEEN DONE BEFORE I BOUGHT THE CAR. Just another case of selling a lemon-car to an unsuspecting female. AVOID BUYING THERE AT ALL COSTS!