Thank you so much to Sam and Manny, they fought for me to get financed i love my new (used) truck…read more Would refer to anyone, great guys to work with, they have a great selection of vehicles. All clean titles all pass smog if this truck didn't fit my needs they had 5 others that would have.

Great auto shop! They were all super attentive & easy to work with! Would recommend this place to…read moreget your new car! Manny helped more than I could've asked for! Great experience

While visiting family in Las Vegas, I took my leased car for its final complimentary maintenance…read moreservice, and the process was easy and seamless. Initially, I was informed that I would have to pay for the service. However, when I mentioned that it was a leased car and that I had a free tune-up remaining, they checked online and discovered that I had beaten the deadline by about a week! So it ended up being free after all. The agent was also very helpful in explaining what would be done on the car and how long it would take. I decided to wait at the dealership, which had a well-kept waiting area with comfortable chairs and sofas, a big-screen TV, and coffee available. I enjoyed a cup of coffee and made a few phone calls while I waited. Less than an hour later, my car was ready, and I was on my way. Before I left, the agent explained the work that had been completed and reassured me that my car was in good shape.

I wouldn't recommend this dealership to my worst enemy. I've had two experiences with this…read moredealership one I was purchasing a car and I was there throughout the entire day and when I was doing the paperwork for it, they took the RAV4 XLE and sold it to another person under my nose, who they could get more money out of. You already promised me that car and then let someone sell it for more money while I'm at the table doing paperwork for it????? Second experience... I needed a tire for my car and they were the only dealership that had it so I had to come here to get service. I made an appointment and called them and they had the tire in stock and was put on hold for my appointment. I had to tow my car here and pay for the tow and take the day off work. I get there only to find out that after I had my car towed there they sold the tire that they had on hold for me and told me that I can come back the next day when I already have to go to work the next day when I took today off. So long story short they had to go find a tire cause I wasn't gonna put up with that and I got there at 9:30 AM and it is 5 PM and still waiting for my car because they had to do a recall on it and they decided to wait five hours to do the recall on an appointment I had in the morning. What an unprofessional disaster this place is. I will walk in the Vegas heat before I ever do business with this dealership again. And I highly suggest everybody look for another dealership if you want to save yourself the pain in trouble of dealing with them. Never again!

Ok so I was rear ended a few weeks ago and I was an absolute mess about it The back of my Lexus RX…read more350 got hit pretty bad -- bumper pushed in, panel damage. I literally cried in the parking lot because I love this car so much. A friend of mine recommended Universal Motorcars and honestly thank god she did. Now I'm no car expert but even I know that black pearlescent is SO hard to match. I was terrified they'd get it slightly off and I'd be stuck with a car that looks patchy forever. I kept googling horror stories lol. When I went to pick it up I was genuinely nervous. Walked around the whole car, looked at it in the sun, took like 50 photos and I could not find the repair. Like at all. The color is perfect, the finish is perfect, everything matches. I actually texted my friend immediately like "I can't believe this." If you've had an accident and you have a Lexus please just go to Universal Motorcars. Especially if you have a dark colored car. They clearly know what they're doing and honestly the whole experience was so much less stressful than I expected. 10/10 would recommend

I can't speak for the repair shop but the dealership you must stay away from at all costs. They…read moretried to sell me a vehicle that was labeled a different model from the VIN. Not only that but they tried selling me the vehicle for 1000 over market which is expected for a dealer but the bad part is I took it to a pre purchase inspection and they found **so many broken components and failures that the repair would cost over 1.5x the price of the car itself**. Unbelievable! They had also told me they did an inspection on the car (before I took it for the PPI) so either they lie about doing inspections or purposely withhold information regarding the inspections as the issues were glaringly obvious.

Service was excellent was always. Kristina made sure everything i had requested was ready for me…read more There was almost no wait once I checked in. I was able to get into my loaner vehicle almost as I arrived and when I was notified my car was ready, again there was no wait. I returned my loaner vehicle and Kristina had my paperwork ready.

We had an unexpected issue with our Certified Pre-Owned 2024 Lexus RX 350h the same night we drove…read moreit off the lot, and I honestly couldn't have been more impressed with how Lexus of Las Vegas handled it. They immediately took care of us, kept us informed every step of the way, covered our expenses, and even put us up in a suite at the Cosmopolitan while they worked to resolve everything. What could have been a terrible experience turned into one that truly showed how much they value their customers. A huge thank you to Bryce for being an amazing salesperson, David and Justin in Service for taking such great care of us, and Tommy for making sure everything was handled the right way. Things can go wrong with any vehicle, but great customer service is how a dealership responds--and Lexus of Las Vegas absolutely exceeded our expectations. Highly recommend!

We searched several different companies and my husband found a car he liked on their website. He…read morewas able to "reserve" a test drive and went in to check it out. It wasn't quite the right fit, so we passed, however, hours later he found the one he wanted and called back to see if he could test drive it. The man he spoke to said they had no other appointments open to test drive / buy a car for the evening (it was 7PM), but he did offer an appointment the next morning at 10:30. He accepted and went down, fell in love and purchased. The no haggle made it easy. We already had financing in place from USAA, so he was in and out in a little under 3 hours. If you know what you want & you're willing to pay the prices it's an easy spot to buy a car. You do not keep the bow, tho.

Doc fee 700 bought 10 cars in 15 years no thank you from…read morecompany New 1 week return policy

To make a long story short, we had my husband's old car that we needed to get rid of ASAP. I went…read moreonline to see if I could sell it to some car places here in Vegas, and Carvana gave me the best rate! Filling out the paperwork online was super easy. They asked for photos of the title, our drivers licenses, and then my marriage certificate since the title didn't match the name on my ID. But it was a fairly easy process online. Since my schedule is limited, I actually put in for the car to be picked up. Originally, I had picked an evening timeframe and they called me an hour into that timeframe to tell me that they weren't able to send anyone. Pretty frustrating. But they did re-book it for the following day. The following day, someone did come during my appointment time. It was super easy! He was only here a few minutes and ran diagnostics on the car to make sure it was good to go. Handed me a check and then towed it away. You do have to pay $40 for them to come to you, but to me it was worth it. I was able to cash the check a day later and yeah, everything worked out great. I would definitely sell my car to Carvana again because they definitely did give me the best rate out of all the places here in Vegas.

I am a four time Carvana buyer. My review is based on how things are run today, and not how they…read morewere years ago. The first two purchases were perfect! Great customer service and genuine caring attitude on making sure all of my needs were met. More recently the attitude has changed. They really don't care if you buy the car you like. They know that they will eventually sell it to someone. Because of that, the 7 day money back guarantee is just a gimmick. If the car has scratches or chip they couldn't care less. You either buy it with the damage or you don't. It's no sweat off their backs. Like I said this is my fourth Carvana purchase. They have no problem watching your sale down and returns, as they just don't care. It wasn't always like this. I think their popularity went to their head. They would rather your deal go down in flames than to fix a scratch that they should have fix before they offered it for sale. They enjoy putting you in the position of either accepting damage or returning the car. So I will probably have to live with it because I like the car and it runs good. However, this will be the last time I use them. I guess my advice is if you like a vehicle from them, all due diligence is useless since they will not negotiate under any circumstance thus making their 7 days return policy useless as leverage on a purchase. Here's a picture of the scratch that they want me to accept or return the car. Even the Carvana driver said,"the least they could do is match the paint!"

My parents had a five-star experience all the way around! Daniel took excellent care of them from…read morethe start- answering any questions with a great deal of knowledge, care, and personal attention, to finishing up, with them driving off in their beautiful Bentley. Tim, the manager, as well as Elizabeth in financing, were both friendly and efficient in completing their purchase. Everyone worked together to ensure that my parents were well taken cared of. This was not their first wonderful experience - Santo and Arun, working with Ferrari of Las Vegas, are nothing short of amazing, kind, and knowledgeable, and perfect ambassadors for Ferrari. My parents are extremely happy with their Bentley and will not hesitate to return back to Towbin Motorcars for future car purchases!

Guilherme made the process of getting my first corvette quick and easy. Definitely wanna make a lot…read moremore money and come back to help him get more sales!

David got me the deal of the lifetime on a 2018 prestige Audi S4. 3 other dealerships thought I was…read morefull of it when I told them the price David was getting me. Impeccable customer service and professionalism. I was left speechless after seeing him spending the time fighting tooth and nail to get me the best pricing possible. Do NOT hesitate in contacting this brokerage company.

Carshare direct is one of the best places to go if you need a rental. I rented a beautiful…read morecorvette and was 5 star service all the way. Great prices, spotless cars and even offered delivery for a reasonable price. I highly recommend CarShare Direct.