inquired about a car and was told they "don't have much to tell me on this car" like um okay then…read morealso what kind of car lot doesn't offer any type of financing?? i'm surprised they don't offer buy here pay here or financing but by the lack of customer service it shows they don't want to put much effort into anything

These guys sold me a car that had so much hidden rot underneath, that it literally fell apart just…read moretwo months after purchase (someone went out of their way to hide the damage). They even admitted that they don't check out their cars when they buy them, and all of their cars are coming from Pennsylvania. What that means, in a nutshell, is that they get these junkers on the cheap from auctions full of cars that cannot pass PA safety inspections. I'm about to find out if these guys are bonded by the state, or not. Total scumbags.

Just scored my dream 2021 Oasis Blue Chevy Trailblazer RS. I'm so happy that it was a very…read morepleasant and stress free experience!! Thanks so much to the best salesperson Robert Williams!! Robert is a great asset to Serra. Not only was he extremely knowledgeable but also exceeding patient with my indecisiveness. When you visit Serra Chevy in Akron, make sure you ask for Robert Williams for 5 Star service.

Bill Fellows for the past 4 car purchases in 6 years is trustworthy. Finance will attempt to…read moreswindle you and takes sign. oversight to use your calculator and ensure you walk out with the correct terms even when you emphatically indicate what you want, they attempt yet again to have you sign paperwork with service packages. THIS is the 2nd time in 6 months this has happened. I am awaiting management to respond but triple check the math. Write down the terms given to you in sales so when you enter the Finance office, you know what to expect. Do not accept any reason for incorrect paperwork.

I don't even know how to thank Towpath Auto Services. I was in an emergency situation after driving…read moretwo hours from PA to realize my car was spraying gasoline under the hood. I had a repair done back home earlier in the week and my car was not put back together correctly. The mechanics at Towpath invited us to come in without an appointment, tightened the loose fuel lines, cleaned up the sprayed gas, and reassured us that our vehicle was safe to drive. I thought my weekend of hiking at Cuyahoga Valley National Park was ruined and they saved the day and my entire trip. I don't even want to know what could have happened if they hadn't helped us. THANK YOU!

I have bought multiple cars from this location and they do my regular mechanic work on all of my…read morevehicles. Very professional staff. This is a dealership and service center, two different locations, right next to each other. They got me in and out within the same day and beat the next closest quote significantly. Thank you Steve and Tony and the rest of their staff.

I purchased a 2011 Nissan rogue. It had just under 75,000 miles on it. I literally drove it 56…read moremiles and the transfer case went out. I understand lemon law when ya buy as is but it also states if things were not disclosed it still applies. The shop it was taken to showed me where the flex pipe was cut to repair the transfer casing then they obviously decided not to. They didn't even have the decency to respond back and make an effort to give me an excuse which to me is more insulting then selling me something you knew had issues without disclosing them. If you purchase here take it to a mechanic for a pre-purchase inspection don't trust anything they tell you. They don't care shit about their customers literally just out to make a dollar. Filing with better business bureau as well as consulting an attorney

Wish I could give 0 stars!!! Stay far away from Prime Auto Sales!! They sold my boyfriend a 2011…read moreGMC Sierra saying it was a good work truck. He did a visual inspection and test drive it and it seemed fine. It was getting dark and close to closing time so he didn't inspect underneath. Later that same night it came to his attention that the frame was rusted and rotted away in multiple locations. The frame rail was cracked in half. The shocks were just hanging because the mounts were completely gone. the wheel wells were rotted away. Went back to the dealership the next day and Alex the owner acknowledged the damage and claimed to have a "guy" who could fix the frame and he even offered to pay for repairs. He handed my boyfriend his business card with the contact information of the repair guy. Later that day he tried calling this repair guy and left messages and never got a response. Sent Alex a text the next day and he ignored his message also. Currently we are starting the legal process to try and get our $5000 back. It's a shame this place is still in business. They have been ripping people off for years. Just don't. No matter how desperate you are. Don't. You've been warned. Oh and let's not forget the 15 or so times they have been sued in court since 2019!

This is the second vehicle that I have purchased fro Oganes... He represents the car well and makes…read morethe transaction simple. The first car I purchased now has 161,000 miles and is still going in great condition. My second just arrived and we couldn't be more happy with it. I highly recommend Oganes and Silver Star...

We bought our Porsche Cayenne from Eric from Silver Star Motors. This was the first time we had…read morebought a car out of state. Eric was able to FaceTime me and go over the inside and outside of car and answer any questions I had. Not only did he take the car to get it independently inspected for me since I was out of state, he also arranged shipping to our house. Car arrived and was in excellent condition. Couldn't be happier with it.

They were very professional and courteous. They were willing to work with me on pricing and most…read moreimportantly the car was everything they said it was. I would go back to them in a heartbeat.

I got a great deal on my Lincoln MkZ. Condition of the car was very good and they fixed every issue…read morethat I brought up about the car. Even the small details were taken care of to my satisfaction. Lazer and David were both very helpful and easy to deal with. I highly recommend seeing the vehicles that they have.

This car lot was extremely wonderful from the time we pulled in to there lot. The salesman was very…read moreprofessional and considerate to us. The office personnel were amazing. In a little over an hour we had tested driven the vehicle we were looking for and was on our way home. Can't say enough things about this establishment. They were the best.

Excellent service. Very friendly with reasonable pricing on repairs. The mechanic is ASA certified…read moreso he knows what he's doing. The waiting area is clean & coffee is free. I give them 5 stars for quality work and timeliness. Many thanks to the staff and owner.

The price is the price. We shopped around and were happy with our deal. I like no back and…read moreforth. First hello, test drive, financing and driving the new car off the parking lot was 1 hr total and did it on my lunch hour! Always seem to have great condition new cars available First time experience here and we will be back!

We have purchased our last three vehicles from Don Sitts Auto Group. Our most recent purchase was…read moreto replace our totaled Audi Cabriolet. We wanted the same style vehicle but newer. Todd and Rob worked some magic and found one out of state. We LOVE our car. Great job guys on finding us this vehicle !!!