After breaking down on my way to Houston for work on Sunday and having to abandon my truck and hire…read morea rental from Killen Airport (Taxi Fare $130 from Gatesville to airport). I contacted Terry on Monday morning and he was straight on with the recovery and repair of the truck which was finished by Tuesday. Terry kept me updated throughout and fixed it for half the price I expected. I was unable to recover the truck until Saturday and Terry immediately offered to collect me from the airport after dropping off the rental (100 mile round trip for him) which saved me the cost of a Taxi back to Gatesville. To say he exceeded my expectations in every way does not do service to this Gentleman. What an absolute Diamond - thank you Sir!

I want to start this by saying I've been to stones several times and have never had an issue…read more I went in last Tuesday because I had a nail in my tire. They fixed my tire and I left. When I got home I looked closer at my rim and noticed that the rim was completely scratched up. I have a brand new car, with zero damage on any wheel. So I called and was told to bring it in the next day. So I did. The guy told me that in all his years of working, when using the tool that removes the tire from the rim, it always damages the rim. (I literally have that on video) so apparently every wheel they've ever fixed has been damaged by this machine. I cannot imagine a company would make a product that knowingly damages clients property and think it's ok. The guy took my info and said they'd call me. Never heard from them again. Called today and was told they would refund my money and try to buff it out. To me that's not acceptable. So I get that it's a minor thing and obviously doesnt effect how my car drives- however it's the principal of the thing. They damaged my car and refuse to fix it. It's not right and they need to retrain everyone how to use the machine properly.

Like a nascar pit crew. Love to see small quality shops that can be trusted. Price was extremely…read morefair as well.

Been going therfore years. Fair prices and nice people. They will bring found concerns to your…read moreattention but never any pressure or upselling. Just old-fashioned honest service.

My vehicle is old has some complicated issues. I'm none about Poco since they've been open but I…read morejust never had use them several months ago I used them they did excellent work. They have been more than fair with me and went out of their way to keep me going. I would recommend Poco to anyone and I will use them as long as I'm living in Gatesville The service is excellent to work is excellent The place you could eat off the floor it's to clean in and out of the shop anyway just a wonderful bunch of people providing excellent automotive care to our community keep up till good work guys

Cannot say enough nice things about these folks. Our "check engine" light came on after leaving…read moreWaco. Car wouldn't go over 24 mph. Limped into Poco. They checked it out and determined it was an issue that was covered by our warranty, so they advised us to get it to a Hyundai dealership where it could be fixed for free. Didn't charge us a penny for this diagnosis. Then they let us wait in their office area as we waited on a tow truck. We were there for FIVE HOURS and they never griped at us. Even asked us if we needed something to eat. I'm a fan. These are awesome folks and I recommend them highly.

Fast service, friendly people…read more Came in to get my oil changed and was offered a ride back home so I didn't have to walk back in the heat. 10/10 people all around.

Really good service, great people. They are straightforward about what is happening with your car…read moreand talk with you about your options. I felt like they took care of me and my vehicle and got the job done quickly when I needed it. Definitely my favorite mechanic.

This is a long-time Family-owned business. They are Friendly, fair, fast. Good service. Reliable.read more

I get oil changes and inspections done here every time I need to. Very fast and seemingly kind…read moreemployees as expected in a small town. I have not had a bad experience here as I have only dealt with one employee and she always helps me. Thank you :)

This place was exactly where I needed to be at exactly the right time. One employee went far beyond…read morewhat was expected. He made sure my vehicle had air in the tires, checked my fluids, and even offered helpful suggestions to keep me safely on the road. That kind of service can't be taught. It comes from genuinely caring about people. When a company has employees who look out for others instead of just doing the bare minimum, those are the people you hold on to. Thank you for the kindness, professionalism, and reminder that there are still good people out there making a difference company credit for having the right people in place.

Great guys! Helped me figure out my errant engine light and didn't find a reason to charge, the…read morelight never came back on

Went in to fix my car's AC, the lady at the counter was very knowledgeable and explained everything…read morethoroughly to me and answered all of my questions. The price seemed fair for what I got done and the service was quick!

Beware of Phil's Auto Repair. In my experience, this shop is dishonest and will overcharge if given…read morethe opportunity. Low ratings exist for a reason. I've gone there several times for alignments. During my last visit, they told me I needed wheel bearings and gave me a written estimate of about $1,300 for parts and labor. I asked if I could supply my own parts, and they said yes, explaining only that they wouldn't be able to warranty customer-supplied parts. I specifically asked what the labor would cost and was told $645. I ordered the parts and, a few months later, called to make sure the labor price was still the same before bringing my car in. They assured me it was. When I arrived with my parts, instead of pulling up my original estimate, the employee created a new estimate with the labor increased by nearly $300. I stopped him and asked him to print my original estimate. He hesitated and only did so after I repeatedly insisted. The manager then came out and claimed the original labor price was only discounted because I was supposedly buying their parts. That explanation made no sense because I had already told them from the beginning that I would be supplying my own parts, and at that time they still quoted me $645 for labor. They never said that price depended on buying their parts. It felt like an excuse made up on the spot to justify charging me almost $900 in labor. To make matters worse, the parts they wanted to sell me were marked up by more than $500. I bought the exact same brand-new parts myself for only $170. Based on my experience, I would not recommend this shop. Make sure you get everything in writing, compare prices, and don't assume they will honor the estimates they give you. After leaving I discovered that they also have complaints with the Better Business Bureau as well