Went here for my first state inspection. I booked online for an appointment. Super easy. The staff…read morewere great and friendly. It took about 30min on a Saturday. I paid $40 total. It was $30 for the inspections and an extra $10 for the window tint. Would come here again for next year.

Friendly staff and quick service. Waiting room was not gross like some mechanic shops can be. We'll…read morebe back!

10 Minute Oil Change my a$$. I waited for 30 as the 2nd person in line without a Hello or we'll be…read moreright with you or sorry this taking so long. They knew I was there because they kept looking at me making the whole thing even worse. I left and went over to Strickland Brothers 2 mins away who was cheeper and kinder.

I believe this is the nicest group of mechanics I have ever run in to. They helped me with my car…read moreso I could feel safe driving it. I had a engine light and a tire pressure lights for 3 of 4 tires. They were honest with the diagnostic and I ly fixed what needed to be done. Throughout my time waiting they were all professional, courteous, and extremely accommodating. I appreciate when they take the time to explain what they see. I was not over charged for the services. They actually told me up front what the initial would be. Thank you! This service location does oil changes while you wait in your car! They have a full service repair shop as well. Chuck is installing a new engine into a car! They really do it all. You really should check them out. I will continue to go to Express Change and Tire Engineers for many years to come. Thank you all for taking care of my car.

Great experience at this Take 5. We brought my daughter's car here after an oil change at another…read moreTake 5 in Connecticut left it leaking oil. The technicians took the time to inspect it and quickly found the problem--a missing gasket on the drain plug. They explained the issue, fixed it correctly, and got us back on the road. We really appreciated their honesty, professionalism, and attention to detail. They fixed a problem that another location missed, and we're very grateful for their help. Highly recommend this location.

At first, I was satisfied until later my oil plug came off due to them not tightening it correctl…read more it mess up my car and they wouldnt take accountability for it. Engine locked up and I'm out thousands because they rushed. Would not recommend this place. They don't even make good on their mistake. Even when i asked for corporate or the owner they refused to give me that information.

I visited the Firestone Complete Auto Care website and set a 3pm appointment for an alignment on a…read moreSunday. I arrived at exactly 3pm. Both service writers were assisting customers. When one became available (can't recall his name) he immediately asked me how he could assist me. I told him I had an appointment. He pulled up the appointment info, took me keys, and had a technician out to the vehicle within 10 minutes - awesome. I sat in the waiting room which was well lit and clean. There was a tv in the corner displaying a car restoration series. Not sure if there was WiFi or not - I don't connect to public WiFi. You can see most of the shop from the waiting area so there's no question as to whether the vehicle is in the shop and being serviced. My Silverado was on the alignment rack pretty quickly. About 4pm, Brandon, the service technician, came into the waiting area to bring me out to the vehicle and show me the before/after specs on the screen of the alignment machine. He broke down what was done and what it all meant. He said he would do a final road test and get me out of there soon. Brandon was super professional in talking with me and also I could tell that he knew his stuff! I saw him drive the truck afterwards as well to verify the repair. I got back to the waiting room and about 15 minutes later the service writer had me at the counter to close out the ticket. The price was as-predicted with no surprises. He didn't try to sell me anything I didn't need (even on an old high-mileage pickup), and was courteous throughout. He supplied me with a printout of the alignment that Brandon had gone over with me in the shop. From arrival to departure I was there 3pm-4:20pm. Overall a great experience. I would recommend this location.

Brought car for over heating. 1yr and half later I still have overheating issues. They first said…read moreradiator. Then they say water pump. Took it to another firestone, they say nothing is wrong. Car still overheats. 3rd firestone says this car has blown head gasket. Wow! This company will try and take advantage of you. Concord store has terrible management and will get rude with you on every level. You're just a number to these guys!

Excellent service with a smile. Knowledgeable staff. I recommend this business for auto repair for…read moreforeign and domestic.

My daughter's alternator stopped working. My husband used to be a mechanic, so he started…read moreresearching the job. We are 3.5 hours away and it requires removing AC lines to get to it, so we opt to take it to a shop. We take it to Christian Brothers to have it replaced. They quoted $2500 to do the job which my husband stated was very high. We called a different shop and asked for a quote. They quoted $1300. As we were discussing towing her car to the new shop, Christian Brothers, stated they would match the new quote. While we were suspicious about this, we accepted. They called the next day trying to say they were worried they would break the AC line removing it and wanted my husband to approve a $700 increase to the quote, just in case. Nope. He gave them multiple suggestions on how to remove it without breaking it and told them to call us if they did break it. They didn't end up breaking it. When we got the bill it had unapproved charges on it. They did remive them after we pointed them out. Fast forward 4 weeks later, her car starts acting like the alternator is failing again. We have it towed back to the shop. We only took back there since they did the previous work and it was under warranty. Now apparently the crank shaft is leaking on the serpentine belt causing it to slip. They quoted us $1000. We just got the bill and again it was more than the quoted price and not just a little bit, $500 more. If it wasn't for my husband's car knowledge my poor daughter would have been taken to the cleaners by this shop. I don't want anyone else to have to deal with this.

Best car service to date. They understood the assignment. Find the noise and repair. No pressure…read moresales tactics. Honest assessment along with recommendations. They have an online site to reserve appointments and track prior work. They send email and text confirmation. Everyone is friendly, professional and trustworthy. After 4 repair shop visits to other places, I finally found a mechanic! Fair market rate pricing, courtesy, good customer service and a range of repair services they can do. Highly recommend you try them!

We've been going to Brandon and his team for years, and I wouldn't take our cars anywhere else…read more Last week we had an issue while travelling on vacation. I called from the road and they were able and willing to work with an out-of-town shop to fix my problem. The older I get, the more I realize that circumstances will happen, but the defining moment comes when things don't go as planned - how do we react? Once again MHM proved themselves, coming through and standing behind who they are and what they stand for. I appreciate having a place that does quality work for a fair price, and that's why being able to trust someone to work on my car is important. That's why I will continue to trust them, and Brandon will continue to be... MY Honest Mechanic!

Unfortunately, this is my second time needing service due to a nail in my rear tire. They were able…read moreto patch the tire in under 20 minutes on a Saturday afternoon. Service was great, they did not try to upsell me anything additional. My service tech even discussed in detail how to know when it's time to get new tires and answered my questions patiently and accurately. Thank you!

My wife and I had suspicion they damaged the computer port on her vehicle, and 2 years later my…read moretruck failed the NC safety inspection for the exact same port. I asked if there was a chance it was their computer as this was unusual and my truck had not previously failed - they said no, but also did not have a way to double check. I took my truck across the street to a competitor and it passed everything the first time. A previous tire replacement at this location took needlessly longer due to my truck sitting in a bay with no one touching it for over 40 minutes. Disappointed and will not be going back.