I typically have a good experience at this location, but I was there last week with a work vehicle…read moreand paid for a tire rotation and oil change. Something clicked in me this morning to check the tires, and despite charging for the rotation, the didn't do it. I was able to tell because this vehicle has a couple of different tire brands on it. Really disappointed in this! I don't appreciate that I was still charged for the service if it wasn't done... and I start to wonder if there are other things I've paid for that weren't done.

We have taken out car for oil change maintenance to this location the last 3-4 oil changes. Each…read moretime they try to up charge you for other services. Went on Friday for oil change, specifically said oil change and oil filter only nothing else. They puled the interior air filter out and tried to up sell the replacement. Told them no, nothing else but oil change and filter. By the way the interior filter was changed BY YOU last visit aren't you even looking at the records? Still trying to upsell. Lost my patience, left with no oil change I will go somewhere else. Thought of calling the company to complain but didn't. I just won't go back again. Got my follow up email invoice at zero dollars Stated customer was rude, cussed out manager and no longer welcome at Jiffy Lube By the way, the lady before me; they didn't even ask her and changed both filters and then tried to charge her for it. She refused and said she didn't authorize it. As a result, got her oil changed and the filters for half priced. She was louder than I was lol

Mike has been working on my car for years, and is nothing short of professional. He has always been…read morehonest and fair with prices, explaining the importance of each job being done, along with what it does to the car. 10/10 experience every time, and also does work quick.

I am submitting this review to document a serious issue I experienced with Cyan's Auto Repair…read moreinvolving my Audi R8, which I owned at the time of service. I brought the vehicle in to have my winter wheels swapped for my summer set. At drop-off, the vehicle had 39,784 miles. During the visit, the owner represented that he owned an Audi R8 RWS and was experienced working on these vehicles, including performing oil changes. During the service, I was instructed that the vehicle needed to be driven while one quart below the maximum oil level. I was also informed that the car would be test driven, and it was taken off-site before being returned and "topped off" prior to being released back to me. Additionally, payment for the service was requested via Venmo to a personal account rather than through a standard business payment method (documentation available and attached with identifying details redacted). Within approximately 30 miles of driving after the service (at approximately 39,815 miles), the vehicle experienced catastrophic engine failure. The vehicle had to be towed (photo documentation available). The car was subsequently inspected at Grove Automotive 2.0. I was informed that the oil filter contained significant copper material, and an oil analysis performed at that facility also indicated elevated copper levels. I was advised that these findings can be associated with severe internal engine damage (supporting documentation attached). Following this inspection, I received repair estimates exceeding $70,000. Given the extremely short interval between the service performed and the engine failure, along with the practices described above and the findings from the inspecting facility, I have serious concerns regarding the quality and standard of work performed on my vehicle. I am sharing this experience to document the issue and to encourage others to exercise caution, particularly when entrusting high-value or high-performance vehicles to this shop. I recommend that consumers fully document all work performed and consider obtaining a second opinion before authorizing service. This statement reflects my personal experience and is supported by the documentation referenced above.

Great customer service! I have an older European car with some complex issues, combined with some…read moreprevious DIY work, so it's a bit of a unique situation. They were upfront in recommending a specialist who focuses on that type of work, which I really appreciated. Their honesty, transparency, and integrity stood out, and they still took the time to help me out. I would definitely recommend them to friends and family. 10/10

All the Yelp reviews are true, Hyatt's is fair and honest pricing. Took both cars today and they…read morewere able to get the cars completed in a timely manner. They provide recommendations and don't try to over sell you like dealerships. I will definitely be back if our cars need a tube up or major repair without fear.

I've taken my car in to Mike's several times for an oil change and a wash and I'm always happy with…read morethe service. Mike and his staff do a good job and keep their work areas clean. This is nothing like one of those quick lube (iffy lube) places. They don't try to sell you stuff you don't need. They will check all your fluid levels and tire inflation. If you get an oil change, you can add a car wash for $5 and it is a full service wash, and they clean the carpets and interior glass. You can go just for the wash as well and its the best wash in town.

Great service.. Got brakes and oil. Employees are knowledgeable and friendly.. Will be back…read moreagain..

Needed my water pump replaced on my 2017 Ram 1500. Priced everything very fair and reasonable for…read moreparts and labor. Gave quality work in a timely manner. Very respectful, professional. I've already referred my employees. Thank you for your services.

I needed my front brakes and rotors replaced. D&S provided me with quality service, done with…read more professionalism. Will use again !

Gave them a call one random Tuesday, they said they could have the car in and out in 10-15 minutes…read moreand they were right. Saw us immediately, explained everything before they did it - even though it was just a simple oil change - didn't upsell anything and we were on our way quickly.

The level of service here is insane. Honestly, it was like taking my car to Disney Land. I had to…read moresay something because I am a pretty hard person to keep happy.

They were nice enough to let me know that my car had oil around the engine's oil cap but denied…read morebeing the the ones that spilled any from my previous trip even though my car has only been serviced by them for the past year since I moved into the area. They even said it looked like I went in and poured my own oil cause there is "no way" a mechanic at their shop would leave the cap off, etc... I had it checked out by a friends uncle that owned an auto shop the very next day because I was worried there's some type of leakage and he told me it just looked like they spilled some oil and didn't clean it up from the previous visit I had at the same Valvoline.... I've never had to even checked under my own hood since it's basically brand new, 3 yrs from the dealership. The visit was pretty rude cause they insisted that it wasn't them and it was something wrong from my end. Makes me kinda sad that they'll have 3 guys basically accuse one girl of going in and putting in oil herself. I'm the only person that drives this car and I don't live with family... At least I got my oil changed at all cheaper cost from that whole fiasco. Just disappointed because I know there's some good people that work there.

This was my first time here since they changed over from Lube Works (which was fine...I will miss…read moregetting out of my car and playing the "no quarters required" car racing video game machine! ). Valvoline took good care of me when I had an urgent need for front windshield wipers during a bad rainstorm (they were smearing the windshield and affecting visibility). I pulled right in with no appointment and they accommodated me, even though I wasn't getting an oil change as well. The store manager and tech were both very friendly and helpful and did NOT try to upsell me on anything else. So I haven't seen any evidence of what some others are upset about. Since my usual "go-to" spot for oil changes is now closed permanently, I might just give Valvoline a shot when I DO need an oil change! Thanks for coming to my rescue, Valvoline!

Had 2 separate tire replacements and recently a tire repair at this shop. Always quick, courteous…read moreand professional. Best recommendation I can give is the fact that when any of my vehicles need tires, I will be coming here.

I had a flat tire on a work trip. I called around to a number of places, and this was the only one…read morethat talked to me like a person and let me know they had the tire I needed in stock and could get a quick appointment. All the others required me to give them all my personal information before they would talk about appointments or tires. Then I arrived for the appointment and they were enjoyable to talk to and performed the work quickly. They even put away my spare tire, which would've been hard for me as it needed to be angled to get around the hitch bar.

Arrived on a Monday morning and didn't have much of a wait. I was greeted by I believe Richard who…read moreinformed me that since I had been there before and I was back at the time the sticker in my car said, I was simply due for a top-off, which was free. They (I think AJ) checked my fluids, checked my tire pressure, and cleaned my windshield. Great service, quick and very professional.

Extremely overpriced and bad oil. I paid about $140 the end of April for an oil change. It is now…read moreJune 1st and my warning light just turned on that I'm almost out of oil in my car. Not to mention the oil that was left was black... after a month. $140 and it lasted one month. Very bad oil and was way too costly. The convenience of a quick oil change is not even close to worth it. Not to mention they checked my seal which led to the slow constant oil leakage. They also stripped the bolt and didn't put on a rubber o-ring for sealant. Waste of over $100

Amazing experience! Looks like they're under new management and for the better. Front desk is super…read morenice and welcoming and knowledgable.

Biggest waste of time made an apt online . once I got there, the guy says they don't do apts.read more