I always have a great experience when I come here. The staff is awesome and doesn't beat around the…read morebush. Prices are very fair. An oil change takes just a few minutes. An inspection takes just a few minutes. I'll always come here for both of our family cars.

Fast! Friendly (I've never dealt with friendlier people), honest, and thorough!!! I won't go…read moreanywhere else!

TLDR: Great customer service. Reasonable prices and wait times. Indoor waiting area. Convenient…read morelocation in plaza with a cafe and restaurants. Took our vehicle here for state inspection. They don't take appointments for inspections so it is first-come, first serve. Since it was fairly busy, I was told it would take about 45 minutes. They have seating inside, however, I decided to wait at a nearby coffee shop. They took down my number and said they would call when ready for pick-up. After about 20 minutes I received a call informing me that the vehicle would fail inspection since one of the windshield wipers was torn. They offered to replace one, both, or neither (for me to replace myself or at a different location). When asked, he informed me of the price options. The prices were reasonable so I asked to swap them both out for $50. He called back about 5 minutes later to report the vehicle passed inspection with the new wiper blades. I returned, paid inside, and picked up my vehicle. Total came to a little under $90 for the wiper blades and inspection. Overall, excellent quick and quality service with great communication. I recommend this auto shop to others!

DID NOT PROVIDE SERVICE: BUYER BEWARE…read more Took my Audi here and asked for a simple oil change ($150) and to have coolant added in the car. They took down my number and said they would call when the car was ready in about 40 minutes. Two hours later I had to call them because I still had not received a call and they closed in 30 minutes. When I arrived they said they weren't able to add coolant because they didn't have the correct kind in shop but the oil was changed. FOUR days later (13mi) since they supposedly changed the oil, a family friend (who is a mechanic) looked at the oil and said it was BLACK and that there was no way the oil had been recently changed. I spoke with the manager (Chris) and he immediately said "I don't know what you expect me to do?" And that he was 100% certain the oil was changed, even though he admitted the shop had issues in the past with people not providing services!!! I also asked if he could review the cameras just to make sure and he said the cameras don't work (convenient!)

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

Came to this location with my company vehicle. I'm amazed how they always pull the cabin air…read morefilter and engine air filter. The surprising part is even if my engine air filter needs replacing, they never carry it. Put it in the notes and either stock it or don't pull it next time. They provide tire rotation, but always make excuses why they can't do it or tell me the treads are wearing evenly. They are wearing evenly BECAUSE THEY GET ROTATED! I have no words. But they DO change the oil well.

Went in for break pads, rotors and tire rotation. The manager was on top of everything and kept us…read morein the loop of what was going on. Even gave us a discount. Will keep coming here.

Avoid. stopped in to get an estimate on a new tailpipe. I was told I had to pay for an exhaust…read moreinspection ($50) just to get an estimate. Sorry, I don't play that game and won't be back.

I had a brake line burst. I tried a couple other local shops. Neither could help me that day…read more Heather answered the phone. She was knowledgeable, helpful, and lighthearted. The brakes were fixed that day for a fair price. I was not sold on a bunch of other repairs my old car could use. This experience brought me back to the shop when I had another need, ie a nail in a tire. Tim was just as helpful as Heather. They gave me options, let me choose without pressure to choose the more expensive options. Again they delivered on their commitment to get the car back to me on time.

I had an absolutely excellent experience at this Valvoline branch! The team assembled there used…read moreexcellent communication both with their customers and with each other and provided not only extra care in the service I requested, but also paid attention to the needs that I might not know about; and instead of charging me an arm and a leg, they gave me a discounted price on something that I knew I was in need of. They never pressured me to get anything I didn't need, and they were ready and willing to listen to my concerns with the vehicle and to responded to them with professionalism and care. Carter and the other manager who I spoke with did a great job and they were very personable, and Ashley was very helpful and welcoming. I highly recommend them if you want a genuinely good experience for your oil change.

Make sure they tighten the oil filter. mine was loose and oil all over the driveway!‍read more

While I was already a Take 5 customer (Raleigh and Durham), I specifically chose the Fuquay Varina…read morelocation because of its ratings. Now I understand why they are a 5-star business! Lorenzo, Andrew and Dorian are to be commended for representing Take 5 so well! Upon my arrival, Lorenzo met me at my car with Take 5's complimentary bottle of cold water. Andrew then greeted me and guided my vehicle into the bay. Lorenzo explained the various service options and then researched the oil recommendations for my 2024 Chevy Malibu. Lorenzo took time to show me the condition of my wipers, air filter, etc., and his service was personable and informational and NOT a hard-sell for any extras. I appreciated the authenticity AND 5-star service, and this will now be my go-to location!

The team was very friendly, super knowledgeable. They explained everything and answered any…read morequestions I had. Felt really welcomed here and was in and out super quick. Top notch team here and surely will return next time I need service!

Only came in for a state inspection this time, but from the time sitting in my vehicle until the…read moretime I was brought in for service, it's easy to see that they take whatever time is necessary to do things the right way. I know the sign says 10 minutes, but doing the job right is first and foremost in my mind. So kudos to SB at this location!

Great service! Quality and value for what I needed. They even applied 2 separate coupons. 1 for oil…read morechange and other for tire rotation. I definitely recommend this location, they get you in and out quick with integrity!