If you are getting your alignments here "BUYER BEWARE" This…read morevehicle's camber was out in the rear and instead of trying to figure out what was causing it, they installed these shims, busted the bearing cover, and never told the customer. The shims they used were wrong, the way they were installed was wrong. The correct after-market shim should have been a full-contact shim. But then again the underlying problem should have been fixed first. They were going to charge the customer $158 for this on top of the alignment charge. If this is how they do their alignments you have to wonder how they do other services. I'm a retired ASE-certified tech with over 50 years of experience and ran a shop for over 25 years. I ask for customer feedback good or bad. instead, this shop asked the customer and me to leave and never come back! I would have apologized to the customer and replaced the broken bearing and depending on the tech's experience I would have retrained or fired.

Had a check engine come on. Was the thermostat. They were very professional and friendly. Service…read morewas fast and right at what was quoted to me. I will definitely return and recommend there service.

Amazing job on my fleet trucks and my personal cars. Quick to respond and helpful Service Advisors…read more Oil change on my Ford Raptor R and they have helped with other older cars like my 1970 Chevelle and GTO Helpful tips on keeping my older winter cars up-to-date as well

Lady at the front desk is so rude. Has a horrible attitude. Fantastic way to drive customers away…read morewhen the first voice you hear is demeaning

Steve and Jim are the most knowledgeable mechanics in Northeast Ohio. They know their stuff and…read morethey get the job done well reasonable pricing and get your car back before you know it

They patched my tire a while back, great guys, great service. They worked through lunch to take…read morecare of the tire! Thanks guys!!!

Needed help with a check engine light and oil change - they were able to get me in immediately and…read morequickly diagnose and fix the check engine light and did the oil change - super fast and professional from start to finish! Owners were both on-site and dealt with us directly, very honest and put us at ease during what to us was a troubling situation - highly recommend Richards Auto service!

I highly recommend Richards Auto! They always have time for there customers. All there service is…read moredone in a timely manner. The owners and workers are very nice and helpful. They will answer any question you may have. Prices are very reasonable. I won't take my car anywhere else.

Very satisfied with the new tires I had installed at a very fair cost. I also cannot say how much I…read moreappreciate their honesty. I was told by another garage that my brakes were bad and all needed replaced, rotors as well. Goodyear checked and advised that my brakes were not only fine, they were in excellent condition. Very satisfied and will be back!

Today my van was brought in and I hadn't done a tune up. We had an unusual issue. They handled it…read morereality great and I recommend them .

I stopped in there because I had a tire that was losing air. He said he might have one in the back…read more He took forever to look, and then when he came out, he just started helping another customer as I stood there waiting for the answer. Finally, after he was done with them, he looks at me and says sorry we don't have that tire in stock. Never offered to order one or nothing. What a waste of time.

Quick; competent and friendly. Phil is the owner and he is awesome. Cost is comparable and fair…read more This has been my auto maintenance and repair shop for the past 15 years; since Phil's Dad was the owner.

Repaired transmission in our Ford 150 truck excellent job excellent price…read moreDEAN HOOVER LAKE MILTON OH

There is no waiting area and the people were rude. It was not at all like what I expected and I…read morecan't believe it is still in business. Next time I have a transmission problem, there is no way I would come here.