It was a quick visit at this location. And at less they were honest.But what was upsetting was this…read morelocation didn't want to go into a problem I was concerned about that another location did!!! And keep in mind that this is a corporate business; with a nationwide warranty.

Went to get an inspection for my brakes and routers, while there, they had MANY people dissatisfied…read morewith their service for being blatant thieves. A guy came in for his brakes and routers as well, they fix more on his car than he requested and charged him for it and the labor he didn't agree to nor ask for. He ended up paying over $900 on something that is an entry level mechanic job. He was not the only customer upset, there were PLENTY more to speak about. I would never recommend this place of business.

We had a tire blowout on our camper trailer this morning (2nd blowout this week and we were already…read moreusing the spare) and no tow service could assist us with repairs or a tow on a 33' camper. Progressive Insurance outsources their roadside service and the service is horrible. We called Goodyear in Joplin to see if they had 4 tires to replace the dangerous Westlake tires that exploded and if they knew any roadside/tow service that could help us. RD at Goodyear was a saint! He had the tires we needed and personally drove 40 miles to the camper, removed all 4 tires, drove back to Joplin to mount the new tires and 40 miles back to the camper to put the new tires on our camper. Best service anyone could ask for - there aren't many good customer oriented service people as good as RD! Thank you so much for your caring and compassionate service.

We had an issue on the road and was in the middle of nowhere. The truck shook so badly didn't know…read moreif we would make it. Called Goodyear in Joplin. Spoke to Nick on the phone went over there. He truly is a superstar and the only phrase that comes to mind is amazing customer service.They took the time to go through everything and repair our vehicle. Unbelievable service just the best experience ever wish we had one of these in Branson. Not to forget these of the staff was amazing and friendly!! Thank you so very much!! Peter and Stacey Ford

This shop is full off unprofessional advisors who belong no where near an auto repair shop. I…read morehighly recommend to choose any other transmission shop in the Joplin area other than these clowns. Save yourself the headache & waste of time. If I were able to give a 0 star rating, I would.

A shout out to Don and his crew! Just like several years ago they took great care of my repair…read moreneeds the other day. Still the same dependable and honest service I remembered. I was called several times throughout the process and kept informed as to the problem and fix. Will I use them again? You bet your sweet bippy I will!! Kenman.

Spoke to some one on the phone (Bryan I believe his name was) asked for a quote for my jeep…read morecherokee to get spark plugs done, he straight out told me "imma be honest with you I'm not gonna quote you because it's only me and one guy here and I don't want to as I'm busy" not good customer service skills will not be going to them at all after this experience. Was really interested in getting my car worked on too.

We were at Downstream Casino and had a flat tire. The facilities worker aired the tire and…read moresuggested we head to Joplin to get it repaired. We called to see how long of a wait and Nick told us they could get us right in; we were there for less than 30 minutes. And he didn't charge us! Would definitely recommend as it was fast friendly service!

Manager and crew were great people and very capable. Shop was well maintained, waiting area was…read moreclean and comfortable with coffee available. Anticipate some upsells and pricing variations.

Took my car in because the place I bought it from has contract with them. it was supposed to be a…read morediagnosis done he ended up taking it on a test drive. Well on that test drive the brake line suddenly broke. I had no leaks, no brake lights on nothing leaking just had an oil change service done about a month ago. everything was fine. The manager said he could take off labor costs but screw that. It came to jiffy fine but now I can't drive it off lot with no brakes. I want my car fixed and costs paid. I'll find some place else to fix the original problem I came in for.

Fast service. Did not make me wait around for approval from road call for a simple chassis lube…read more Thank you for not wasting my time!

Had a grease job for the full pay, half the truck was done. But the windshield washer fluid check…read moreis free. Smmmm Never again! Typically allways this way with the big chain stores!