Pulled in with one car ahead of us, 45 minutes later we are still waiting. Told us that it would be…read moreanother 20-30 minutes before they can even get our car in and then another 20-30 minutes. Making the entire time to get oil changed 1 1/2 to 2 hours with one car ahead of us. Congrats, you have turned a ten minute job into a 20-30 minute job. Some of most lethargic and un-inspired people I have seen in a while. You have inspired me to to put the 120 dollars back in my pocket and do it myself.

This place is a scam. Took my car for emissions testing after $600+ repair and they said my car…read moredidn't pass. Took it another place and it did pass. The mechanic that worked on my car said no codes were coming up as well as the second place I went to. Very fishy. Let my waste of money and time help you avoid wasting yours. I do NOT recommend this business.

I had vehicles inspected here and they were great. They always got right in it and were honest…read morewith me. They even reinspected my truck at no charge when it failed the first go around.

My alternator died and Jack's was able to replace it that afternoon. This was especially nice…read morebecause I was just passing through Logan on my way home.

I needed a ride to my other vehicle 6 blocks away, mostly because it was raining. The guy got in…read moreMY car after I waited 25 minutes and became obviously hostile when I requested he wear a mask and provided one (he hadn't cared to bring his own) because I'm 70 yrs. old. He proceeded to lecture me about how the pandemic in Cache County is exaggerated and gave alternate facts from his take on the Bear River H.D. site. Really? He continued his little rant as I tried to give him my keys and escape my car. I'll be sure to check in with an auto mechanic for medical advice rather than depend on medical professionals and scientists fer sure, sir. No doubt. Makes sense to me. NOT.

I took my van here to get our AC looked at and fixed. They couldn't fix it because it's a software…read moreissue that the dealership has to fix. However, even though they checked all sorts of things that could be causing the problem, and made calls on our behalf to price check for us, they didn't charge us a dime for diagnosing our issue, even though they could have charged us for labor.

We really wanted to love and trust this shop. Our car started throwing a cylinder 6 check engine…read morecode and we asked them to diagnose it for us. They told us we needed to replace the ignition coil and spark plugs and that would solve the problem. After charging almost $900 the code came back in less than a month. We took our car back in and they told us they couldn't figure out what was wrong with it and to come pick it up. We asked for a list of tests they ran and the results. We got a small list but no results. A simple search from chat gpt told us what the problem could be and easy tests that could be run to confirm it. Two other mechanics confirmed that they could have run a simple test to confirm the head gasket was bad as well. Now we get to pay another mechanic to diagnose it and replace the head gasket after already wasting $900 with carsmart.

I needed to fit in an oil change before going out of town. They were quick and easy to schedule…read morewith so I didn't have to stress. I got in the same day I called to schedule! I have been to both the Smithfield and Logan location and would recommend both!

The manager Hernon was amazing and went above and beyond to help us with our car! Will forever go…read moreback to them and recommend them to all my friends and family, they didn't hesitate to find a solution for us when our car started having trouble. Hernon was the best!

Quoted me one price and then charged a different price. Always shady, leave feeling like you just…read moregot screwed. Never again!

Derian is a very cool guy, that gets the job done I would most definitely recommend going to this…read morelocation !

Great experience here! Great quality for a low price and I trust them with my car! They did the…read moreservice requested and in a very quick time as well! It was done right and I haven't had any problems, plus they were very nice and helpful! 100% recommend going there, I'll be going back for sure!

they told me they would do a free diagnosis because the part that needed fixing was under warranty…read more I double checked multiple times to make sure it would be completely free and they said it would each time. Then they gave me my keys back and said it would be $80. Also they didn't even find or fix the problem. They didn't seem to really give a crap that I was there and they seemed quite annoyed that I was asking them to do their jobs. Also the part that was under warranty fell apart and they still won't fix it. Definitely steer clear! "Let's think about this for a sec, Ted, why do they put a guarantee on a box? Hmm, very interesting. Here's how I see it. A guy puts a guarantee on the box 'cause he wants you to fell all warm and toasty inside. 'Course it does. Ya think if you leave that box under your pillow at night, the Guarantee Fairy might come by and leave a quarter The point is, how do you know the Guarantee Fairy isn't a crazy glue sniffer? "Building model airplanes" says the little fairy, but we're not buying it. Next thing you know, there's money missing off the dresser and your daughter's knocked up, I seen it a hundred times. Because they know all they sold ya was a guaranteed piece of s**t. That's all it is."

had to have my truck fixed at another shop because it was worse off after the front end work they…read moredid on my vehicle and I could not get a call back when trying to get it right