This is the only NTB I go to. I have been to other locations and did not receive good service. The…read morestaff are always friendly and accommodating. The guys here always do their best to fix any issues I may have.

When I went I got great service from Amanda. I just needed an oil change and she made sure it was…read morequick and that I understood what was going on and how long it would take.

Great Customer Service and provides great diagnostic services for your vehicle when you bring it in…read morefor services.

Run! Phil's car…read morecare has a new owner who is now using a new auto parts store to supply parts. His warranty is offered through AutoZone not the shop. Im told the old owner used to offer it through NAPA.. I had extensive work done to my AC a year and a half ago which is still underneath the warranty I was offered when the work was done. The new owner is now refusing to honor the warranty. They misdiagnosed problems and then billed me. Then after the work was done they told me would get the issue resolved, it still wasn't fixed. I was then quoted thousands of dollars more to have it fixed.These guys are just hands-down, dishonest, the mechanic misdiagnoses and the owner is not honest and will not honor warranties. Don't waste your time or your money with these guys.. they folks at the shop really pushed the fact that they offer parts and labor warranty, I mentioned that it meant nothing considering they weren't honoring the very warranty. I already had in place and their response was it's a new owner and he isn't honoring your old warranty. They have the potential to do better, but it's going to take an owner who decides to conduct business with honesty, otherwise his word means nothing.

I had to conduct my business with Kacals from a different state but when I from the moment that I…read morecalled to advise them that my car was arriving via a tow truck, their communication was professional, friendly, and great. I communicated with Miguel, as he was the advisor who was overseeing my service. I believe that their service recommendations were honest and direct. They also provided transportation for my family in Houston to pick the vehicle up upon completion. I hope to never need them again, but if I do; they'll be my first contact for service in Houston.

Friendly service. Took our 2017 Ford F250 6.2 in for diagnostics for intermittently misfiring…read more Diagnostics = $222, but I don't think we can afford to pay $4,778 to replace spark plugs, wires and coils. Quoted $2,118 just for coils (parts costs). Quoted over $2,000 for a partial tune-up (2 coils). I found the parts online, 8 coils, 16 spark plugs, wires for $192-$550(performance). I can have it done at the dealership for far less or I can do it myself! Median range for this job is way less. I guess you could use them for diagnostics. Feel like Kacal's is way overcharging.

David and Ken were great. Showed up to my house, took great care of my vehicle and took the time to…read moreanswer every question I had. Great customer service from this team followed up by a top quality professional repair. Very happy with this Lyft Mobile Service and their team. Thank you.

Business owner is snarky and only seems to care about people's cars if you're paying them…read more If this is how they respond to "Please don't leave your ads on people's property" then I can't imagine how they would respond to complaints from their customers. Take your car elsewhere since he seems to be more concerned with clapping back than actually resolve issues.

From the owner: 24 Hr Mobile Mechanics And Roadside Assistance Here To Help! Rain Sleet Or Snow Addison Affordable…read moreAutomotive Coming For Sho! We Really Appreciate Your Business And Ready To Serve You!!

He was paid 4000 and said the car would be ready in a week or 2 and then asked for another 1500 and…read morewhen we show up to get the car the engine wasnt even all the way in the car it was still connected to the hoist wouldnt give the car back so the car dealership is now going to pick it up 281-871-0702 if any one has any questions

He was very kind and helped me get back on the road quickly!! He helped me figure out why my car…read morewas shaking. I'm very thankful for him.