Went in to get a wheel bearing issue diagnosed and repaired. Their mechanic charged me for a…read morediagnostic fees and said it was the wheel bearing. I took the car back to them to have the wheel bearing replaced and they did it. Then the noise persisted and they still charged me over 500, and their mechanic told me the noise will go away with time and it was the spindle that should have been replaced. Their mechanic didn't fix the issue I went there for and still charged me so much money

This company was great! My daughter's car needed brakes she is at college in Lehigh was able to…read morecoordinate everything over the phone. Price was reasonable and service was timely.

This was my first time going somewhere other than my dealership for an oil change, and I am so glad…read moreI tried 5 Minute Oil Change! The whole team was fantastic, especially Jared and Jacklyn, who went above and beyond. I bought my truck new in 2022 and have always kept up with maintenance at the Chevy dealership--yet somehow, my original air filter was never replaced. Jacklyn caught it immediately, showed me, and I was honestly horrified knowing my daughter has severe asthma and had been breathing through that old filter. They swapped it out on the spot and explained everything so clearly. From start to finish, I was in and out in under 7 minutes and that even included me chatting with Jared and Jacklyn during the add-on filter change. They even greeted me with an ice-cold bottle of water, which was such a thoughtful touch. Fast, knowledgeable, friendly, and thorough. 10/10 experience. I won't hesitate to come back here again!

Waited outside for 25 minutes. Finally An employee can out and refused service. Will Never go backread more

The most accommodating team of experts work here. Have had…read moreoil change, winter tire changeovers, smaller maintenance issue handled here and have been completely satisfied with all the work. I drive past a good 10-12 auto service shops to get here because they've offered me same day service every single time when other places ask for weeks to schedule an appt. Added bonus: the Lehigh Valley mall is at a walking distance, making it easy to kill time while work is done.

I scheduled a tire mount and balance three days in advance of the actual appointment. for them to…read morejust cancel 30min before the appointment.

Midas off MacArthur rd in Allentown I believe deserves a rating of a 1 star and would give a zero…read moreif that was possible. I am writing this review to warn others about the incredibly unprofessional, deceptive, and exploitative experience I had at the Midas on MacArthur Road in Allentown. I brought my car here in early March 2026 for a battery and charging issue. I spoke with the supervisor, Rob Klotz, and was transparent about my limited budget. Rob explicitly promised he could "work something out" regarding payment, even suggesting they had allowed previous customers to take their vehicles home and make payments. I trusted him with a car I have maintained since 2016. Instead of addressing the battery/alternator issue I requested, they insisted on a $2,400 "tune-up" (plugs, coils, hoses). I felt pressured into this, as they made it sound essential to the car's operation. When I could not pay the $2,400 upfront, the "flexible payment" options suddenly vanished. I was then harassed with threats of my car being towed, causing me immense stress and leading me to believe I had lost the vehicle entirely. Four months later, my sister spotted my car still sitting in the Midas parking lot. When I called to inquire, Rob Klotz claimed they had removed the parts they installed. He then offered to put them back in for a reduced price of $765. In an attempt to finally get my car back, I paid this amount, plus the cost of a new battery. The condition of my car upon return was appalling: *My personal items were ransacked, items were torn off the mirror, and the passenger seat was left with a noticeable rip. *The car now has a dangerous wobble when driving that was never there before. *The tires were improperly inflated to a hazardous level. **^**To make matters worse! within less than 24 hours of Midas "fixing" my car, the new battery Rob Klotz told me to go buy, died completely, and the car broke down again! *When my boyfriend called Rob Klotz to report the failure, he showed zero concern, offered no solutions, and was entirely dismissive. ***********^*************^***********^************^****** This shop failed miserably to diagnose the original problem, misled me about payment options, damaged my property, and returned the car in worse condition than when I dropped it off and if offering no compensation or assistance. I feel completely exploited. Do yourself a huge favor and maybe take your business anywhere else.

WORSE SERVICE EVER!!!!…read more In 2019 I took my car to get 4 new tires. They wouldn't sell me the brand I wanted and up-sold me to BF Goodrich stating they are a much better tire. Well two years and only about 12,000-15,000 miles later and the passenger front tire has a bubble and the passenger rear tire looks like it has the beginning of dry rot. When I initially complained they offered me two free oil changes, however the last time I went there for an oil change it was nor in the system and I was charged. I used to trust this shop but no more. I suggest you go somewhere else for service!!! Chuckainpa62

Arrived at appointment time , Gilbert , the general manager, welcomed me in a very professional yet…read more"family" approach manner! My automobile is not an easy , standard wheel/tire change approach . It is one of three left as a 1987 Porsche 928 SPYDER. Gilbert assigned his choice mechanic, JAY, who began to meticulously and with caution and purpose change the tires and rebalance the wheels. tires to perfection! The wheels are special wheels , custom, and required special handling . The method used by Jay was planned, purposeful and with minimal , if any, damage to the entire mounting and balancing. Gilbert's management style as well as the "welcome here" approach is unbeatable in todays world! The pricing was very competitive and fair. Highly recommend the shop as well as its employees to all that can expect a fair and honest approach to their autos problems!

Customer service is horrible,everything is overpriced and the dude in the front tells you it should…read moretake about an hour but it turns out to be 2-3 hours of wait.

I'm very disappointed with my experience with Firestone, Turner St.,…read moreAllentown. When I called they said they could fix my car air conditioner at a reasonable price. After $1600 they didn't fix anything, said it would be another $1500 to continue with no guarantee of fixing it. They didn't want to continue. I took the loss and took it to a dealership, they found the problem and fixed it for under a thousand dollars. Firestone also had the audacity to list other repairs for over $2000, I would never go back there, and never go there with air conditioning problems. They should have given me money back.

This place is the worst! The staff are pleasant and have great personalities, but don't know what…read morethey're doing ir talking about and lie for their own convenience. The technicians will damage your vehicle while repairing something that else and refuse to be responsible for the damage. They'll try to cobble together some temporary repair or use the cheapest method to rectify a problem they caused, leaving you with a vehicle that is worse of than when you brought it to them! Don't waste your time or money here! This place needs to be shut down! And from experiences with the one on Mill Creek Rd, seems like par for the course with Firestone!

Terrible experience, rude staff, oversell services - will never visit this Allentown Valvoline…read morefacility on Airport Road and suggest others to avoid this particular store as well.

Dominick did a great job! The customer service is always on…read morepoint, they have no problem answering any questions and going above and beyond for solutions.

My friend just went there to get new tires and an alignment... Don't come here without your…read morebf/husband. Otherwise they'll give you drastically different prices without him there with you.

Ask them to tell you all of the costs involved, especially the ones they don't share with you till…read moreafter you have the work done and leave plenty of time in your schedule, the employees definitely have no urgency or respect for your time. Hidden fees: $24 per tire for balancing ?? $7 per tire recycling fee?? Not cool

I had been using this location for my oil changes and small repairs for years. Service supervisor…read morewas very good and trustworthy. New supervisor started. Took my 18 year old car in for a scheduled LOF. I informed him that there's an issue with my oil pan drain plug, and it may need a little more TLC than normal. (The old supervisor knew about it, and it was never an issue). Now my car needs $3500 worth of undercarriage repairs before they can do the oil change?!? But I've been approved for $3000 through some customer care program...no thank you. I took my car elsewhere and had the LOF done with no problems. I WON'T ever be going back there again. Ladies, be warned. I thought this type of crap went out in the 80's. I understand the upsell attempt, but come on, FFS. Nice try.

Been here before but ownership or manager change said what happen the last people were no good and…read morehe's honest . I needed some front end work and brakes he told me it's going to cost $1700 took it some place else for $550. Get a second opinion than trust him .