Highly recommend! Had a brake light issue. They got me in right away and fixed the issue. They have…read morealways been very knowledgeable and have outstanding service! This team goes above and beyond.

Had an issue with another grease monkey in greeley. I called the 1100 eagle address and Joe said…read morebring it in and well take care of you. David and Joe drained the extra oil and explained there may be an issue with the sensor light, going above and beyond. Really appreciate their professional and courteous help. Highly recommend

Another win for BTown! I wont say what they did for me today because it was too amazing but this…read moreplace is my favorite place to take my car. Im poor af and they always help me out. They understand the struggle

B town automotive is a professional group of people that are knowledgeable about cars-- everything…read moreabout cars! They are friendly and responsive and make it easy for me to understand what's going on with my car. The only issue I have is that they are so busy that you have to make your appointments in advance -- at least a few days. They ARE busy, which is proof that they are good at what they do!!

After my original review I decided to give them another chance…read more Customer service remains excellent and I felt valued as a customer. Communication was the best I've ever had from a mechanic. They clearly were very interested in making their past mistake right and I was told the mechanic who worked on my car initially had been let go. I can say definitively say that if issue do arise, the managers will make it their priority to try and make things right. I can appreciate that. The work on my car was minor and didn't not require a lot of skilled labor so it's hard for me to definitely say if their current techs are more qualified. Hence the 4 stars instead of 5.

I spent about an hour at Fort Collins Muffler & Automotive, and what I experienced--and…read morewitnessed--was unacceptable. From the start, customers were treated in a dismissive, defensive, and at times openly disrespectful manner. Multiple customers asked simple, reasonable questions about pricing, labor, or what work was being done. Instead of clear answers, they were met with vague responses, attitude, and an unwillingness to explain charges. On more than one occasion, it was essentially communicated that if customers didn't like the pricing or how things were handled, they could go somewhere else. It became clear this business takes advantage of the fact that most customers are not mechanics. Pricing lacked transparency, explanations were avoided, and there was little effort to help customers understand what they were paying for. The most disturbing part--and the main reason I am writing this--was how a young female customer (who appeared to be a Colorado State University student) was treated. When she asked basic questions about her vehicle and potential repairs, she was dismissed and talked down to. She was told to wait and that everything would be explained later, without being given the respect of understanding what was happening in the moment. The interaction came across as sexist and demeaning. It was uncomfortable to witness and completely inappropriate. No customer should be made to feel they don't deserve to understand what is being done to their own vehicle. This was not isolated. In just one hour, I observed multiple customers being treated poorly, suggesting a consistent pattern. Any business has the right to operate as it chooses. But customers have the right to transparency, respect, and to not be treated in a dismissive or sexist manner. I would strongly recommend others proceed with caution and consider shops where professionalism, communication, and respect are standard.

Excellent and trustworthy shop. Needed some urgent work on a truck. They got me taken care of same…read moreday and did exceptional work. Very thorough and trustworthy, didn't try to 'upsell' me. Highly recommended, will use again!

Professional, reasonably priced, helpful, flexible, friendly - very straightforward and no run…read morearound Requested a small custom repair performed on the upper area of my exhaust system. They were able to get me scheduled and in 3 days later and completed the fix faster than I could eat lunch Charged $150 which beat the 2 other $400 quotes I got from other garages!! But because they are good and known ... they are often busy - plan ahead.

Great business.They stand by their work. Honest and forthright repairs…read more Great customer service.

Hawker's Fort Collins is easily the best auto shop I have experienced. I have taken my car there…read moremany times. They are kind and always do a great job. Unlike other shops, they have never once tried to sell me anything that I didn't need. I've been to other shops in the area and have left with a list of recommendations. I've even asked guys at Hawkers if I needed to do something on my car or replace something, and they could have easily just said yes and made money, however they have always been honest. This is very rare. They have earned my trust and will continue to receive my business.

Professional, knowledgeable, and reliable. Recommendations are true their word. Look at the high…read moremarks they have. There's a reason! Well, actually MANY reasons.

My oil change and tire rotation was super speedy and even though there were cars ahead of me I was…read moreout in about 35 minutes. The staff was super friendly and helpful. The only thing I was not used to is that they usually go over cost before starting the service and this location did not do that so it was $145 which I wasn't necessarily anticipating. Overall happy with service though!

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

This is the one at 100 Riverside. These guys are quick to respond, nice to deal with and they do…read moregreat work at reasonable prices.

The only auto repair shop in Loveland I trust now, period…read more.. --Friendly folks, whether it's the employees or Dale himself at the front desk. --Quality work, done right the first time, every time --Reasonably priced, no upselling you don't need, they'll even tell you that work isn't needed if that's the case, what a rarity :-) In short, it's easy to see why this place is packed, it's worth it!

The oil light came on in my son's car as we were driving to an out of town meeting, so I looked on…read moreyelp and found this oil change place. We had less than 30 minutes to get to our meeting so they couldn't do an oil change, but they were able to immediately top off the oil to get us on our way. Really nice, friendly staff, and they only charged us for the oil--no service fee! I highly recommend them for your auto needs!