Got in quickly for a total windshield repair and were very happy with the service. Would 100%…read morereturn!

Had a cracked windshield. These guys had the earliest availability. They came right to my house and…read moreinstalled a new windshield in about an hour. Good as new!! Polite, respectful, and professional.

I had a terrible experience with this company…read more I called to get a quote on a windshield seal leak for my '16 Outback. They quoted me $120 for labor if they could repair it without removing the windshield, and $250 if they needed to remove it. They asked if the windshield had been replaced, but I bought the car used so I wasn't sure. They said factory glass is less likely to break during removal. The address associated with the business on Yelp is only 4 blocks from my house. After they took my info, I confirmed the drop-off time, which is when they said they would come to me. I said I didn't mind bringing it to the shop because it was so close. They said they recently relocated and asked which address I saw on the site. I told them the cross streets and they confirmed it was the correct address. So the next day, I bring my car in, only to be met with confusion by the business owners. They said they contract with Alpha for auto glass work, but are not associated with them otherwise, and were not notified about my appt. I explained the situation and they took my keys. A few hours later I get a call from Alpha saying my leak is fixed and the car is ready to be picked up. I asked what I owed them. He said $220. I had a meeting I needed to attend to in that moment, so I said I would call him back. After my meeting, I reached back out and asked if they needed to remove the windshield. He said no. So I reiterated the quote I received from his associate the day before, and suddenly the price was now $120. I walked to the shop to retrieve my car, payed the business owner, and got in my car to leave. I examined the area that needed repair, and the corresponding leak, only to find it was still leaking and the windshield seal stripping was still pulled away from the windshield. I went back in and told the business owners what I discovered. They immediately refunded my payment and I showed them the leak just to verify my claim. They were very kind and apologetic, and ensured they would cease contracting with Alpha immediately. So now I'm in limbo, with mold growing in my car, after three weeks away from home, and returning to discover the issue. Nothing is resolved and I'm feeling very discouraged. In short, I do not trust or recommend this company. Not only did they not do the repair, they tried to charge me for labor that they didn't do. Hard pass. Find a different auto glass company for your repair needs!

Was so lucky to find Alpha Auto Glass! They were the only company that could even find a new…read morewindshield for my 30 year old vehicle. Clear communication, quick scheduling, friendly service and in my own driveway!! I can't say enough about this business. My car looks like new and I am even hiring them for another job next week - and I'm very picky.

Update: After more thought, I decided to get my damaged car fixed instead of receiving an insurance…read morepayout. I took my car into Gateway Body Shop with body damage on multiple panels in front, sides, and back caused by a driver going over 50 mph (in a zone with a much lower speed limit) who ran into both my neighbor's car and my own when they were parked on the street. Many panels were replaced and the frame was also aligned and straightened. Gateway's cost came in under what other body shops had quoted. It looks better than it did before the accident and rides straight and true. Thank you, Ken, and all the people at Gateway Body Shop for such skilled work!

My car was deemed a total loss, but it doesn't excuse the condition my car was returned to me (I…read morehadn't decided if I was going to buy it back or not from the insurance company): Driver's door jam had duct tape, not painter's tape or masking tape, but actual duck tape wrapped from the B-pillar (outside the car) inside the door jam and around the plastic interior trim, likely to protect the surface or prevent the striker from slamming into the painted surface. The car was returned to me with the duct tape still stuck to the car and when it was removed, there was plenty of tape adhesive stuck to the interior. Someone drank a small carton of chocolate milk and jammed the empty carton under my passenger seat. Black, greasy hand and fingerprint marks on some tan plastic interior panels from removing/reinstalling them and not wiping them clean. Inside of my car smelled like cigarette smoke. Almost positive I saw an employee smoking inside the garage when I dropped the car off, which wouldn't be a problem if they could do it without making the cars stink.

Chris was the first to call, the best prices, most flexible, and incredibly communicative…read more I would recommend this business to ANYONE who needs their windshield repaired as quick and easy as possible! Deluxe Auto NW genuinely offered competitively low costs at significant ease. I feel bad because I sent Chris through the wringer when it came to scheduling, but I am thrilled that we were able to meet at the most convenient spot at the most convenient time & it was all so fast! 10/10 absolutely no notes. I will keep this company and number on hand if this (& I hope it doesn't) happen again! Thank you, Chris!

Deluxe Auto NW should be your go-to for windshield replacement if you are in the Portland area…read more Great value, exceptional customer service, and overall a very pleasant experience even when factoring in the stress of having to replace my windshield. I highly recommend you take your windshield business here, they will take care of you!

This is the place to go if you want quality work at a lower price…read more These guys beat Safelite by half and I got the best service. I called and had my vehicle in the next hour and back to me in about an hour and a half. Dr. Glassman is the place!!!!!!!!!!!

We had our rear windshield smashed while we were passing through Portland. It was a Sunday and…read moreplaces like Safelite and other spots wouldn't be able to fix it until Tuesday or Monday at the earliest and we needed to get to our next destination the next day. We called this place and they immediately took our car in. They had to order the window but said it could be done by Monday at 9am, maybe earlier. They ended up not being able to finish until Monday at noon but at least they got it done for a reasonable price and the work looked pretty good (it's held up so far!). They seem pretty busy so I don't know if they're the fastest shop if this was during the week. But they were very nice and I really appreciated having a place take care of things on a weekend. Maybe a slightly overpromise and slight underdeliver but all in all would come back here if we needed service.

Great service. I took my 1993 Dakota in to have the felt runs and beltline wipes replaced. I had…read morealready failed to do the job myself and almost ruined the seals when I dropped it off to them with the doors in pieces on a Sunday. I picked it up today and everything was perfect; the runs and wipes looked great and the windows rolled (manual) up and down with ease after decades of hard cranking on the handle. The inside was clean and smelled good. The cost was the same as the quote. I couldn't be more pleased!

Great auto service with friendly staff. The problem was diagnosed fast, and the repair was done…read morewithout delays. Highly recommend this place.

This is the the first time I've had to replace a window that was smashed and I was not happy to…read morehave to do that. But these guys made my experience great and they went above and beyond! Steve replied right away to my urgent email about needing my car window replaced on a Saturday. He ordered my window right away and it came in sooner than other companies said they would have one. Steve was always in communication with me from start to finish. They have great pricing and they will pick up your car if needed, or they will do it at your home, whatever is most efficient and convenient for you. He works with Drew who is also a great guy! I highly recommend this company and I hope I don't need to use them again, but if I do, they will be the first call I make!

Great quality work and amazing customer service. Thank you again for doing this on a holiday week!read more

I was able to get same-day service at $50-$100 cheaper than anywhere else I contacted in the…read moreSandy/Gresham area. Impressed with the work, thankful for fair prices in this time of rising costs. Thank you!

Choose them based upon price. Actually this is the second time I have used them. Worth it to drive…read moreover from Vancouver.