Very prompt! Also reasonable cost. Request to completed installation was about 4 hours !

Premium Glass Service responded to my project immediately and installed my car windshield the same day. The window quote was an excellent value for my money. I highly recommend Premium Glass Service for your next car windows repair project! read more

I was able to get same-day service at $50-$100 cheaper than anywhere else I contacted in the Sandy/Gresham area. Impressed with the work, thankful for fair prices in this time of rising costs. Thank you! read more

I needed help fixing a window on my truck. He got it done as soon as possible. Nice attention to detail. Grateful for your support! read more

I can't compliment Juaquin / PGS enough. He was quick, knew exactly what he was doing, etc. and even let me use his wifi while I waited =). 10 out of 10 stars! I definitely recommend read more

Joaquin was great to work with - I scheduled our repair and he was ready and waiting for us. His work was excellent and it took less than an hour to replace our windshield at a very reasonable cost. I would not hesitate to recommend Premium Glass Service to friends and family! read more

Completed this request all through the Yelp app. I needed a replacement windshield, caught a darn rock somewhere in UT. From time truck in their shop to new windshield in, less than 30 minutes. He is completing the 'rest', the drain plate, etc as I type. It was really cool to be able to sit in the shop and watch as well. Extreme care was taken to keep vehicle covered/protected from any tools. The value here? The value is they didn't waste my time like the dealer wanted to and have me without a truck all day. 100% professional! Bonus!!! They were able to move my bridge pass from old to new! Easy peasy! Saved me a lot of effort and time. And it's already in the correct spot! read more

Choose them based upon price. Actually this is the second time I have used them. Worth it to drive over from Vancouver.

Replaced the rear window in my Rav4. Great process, great service, great price. Good people to work with read more

They were amazing, fast, informative, helpful, so so polite! I give them 10 out of 10 stars

Excellent experience. Someone had broken out my rear passenger window and I was stressed about getting window replaced quickly. Jauquin got me taken care of in a very timely manner. Same day of my call to him. JH read more

Quality work at an unbeatable price. Joaquin was able to get the glass ordered and repaired shortly after I called. He was extremely thorough--he spent just as much time vacuuming the back seat and removing every little piece of broken glass as he did installing the new window. The entire repair took about 30 minutes. I strongly recommend this business. read more

Honest, timely, detail focused, friendly, affordable. Respect to Joaquin and Premium Glass. I'm very impressed. Would not hesitate to recommend their services. read more

The service received today was fast and with care. The process to get a quote and schedule service via yelp was easy. The response was consistent and quick. I would definitely recommend premium glass service. He arrived about 15 minutes after our appointment but he traveled to my house for service which was convenient to me while I was expecting him. The price was great compared to others with lower ratings. The value of the work was spot on and I did not feel as if I was being taken advantage of! My car looks great and I was back on the road in no time. read more

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update: their response is typical of people trying to skirt responsibility. I did call them. I double checked the number to make sure in my call history. Maybe instead of lying, they should either train their employees properly to not lie to customers or start keeping records. Why would I make up something like this? I have better things to do. TL;DR: These people do not want to take responsibility for warranty IMHO - when I called them the person who answered the phone claimed they do not keep records and wanted to charge me to reinstall a window. Either owner needs to train his employees better or take responsibility. I do not want anything from them, and would never use them. Original review: I had an auto glass installed after breakage and two years later look like it was leaking. I called them up to check what date I had it installed and the rude guy on the phone said, and I kid you not, "we do not keep records". And then he tried to sell me a new installation. If you want to work with a company that doesn't stand behind their product and apparently doesn't keep records be my guest. read more

Very quick and affordable service. He was fast on responding my request for a quote and made arrangements to get my window replaced asap.

The customer experience from initial phone call for a quote - to having my windshield replaced was quick and easy. Joaquin was able to schedule my replacement the next day. As I watched his process, it's apparent that he is experienced as his process was very organized and seamless. I'm convinced he can probably do this with his eyes closed! Great price! Timely service! Professional work! What more can you ask for? Mahalo Nui Loa! read more

Premium Glass Service - Friendly, Timely, Professional Service! - Windshield Installation & Repair Near Me - Troutdale, Oregon

Fixed a rock chip in my windshield. Good communication. Great pricing. Fast service. Excellent work! Thank you!

I received quotes from at least 10 companies. Premium Glass Service won in all categories: responsiveness, price, scheduling, and had free mobile service! Replaced the back window in my husband's truck. No issues, on time, polite, great work. Highly recommend read more

Joaquin took the time to answer all my questions thoroughly. While they do offer mobile service, I decided to bring my car to their shop. I chose an OEM-equivalent windshield (PGW, Pilkington), and was able to get an appointment the very next day. Every repair comes with a lifetime warranty that covers air leaks, water leaks, and any glass defects--for as long as you own the vehicle. On top of that, their pricing was very reasonable. I highly recommend this shop for auto glass replacement. read more

Joaquin repaired my windshield molding quickly and at a very fair price. Looks great!

Best price, top quality, unbeatable customer service. Joaquin came to my house and replaced my windshield within 2 hours of service request. Highly recommended! read more

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Very happy with my service. I requested a quote and got a prompt response with available appointment just hours later. Best price I was quoted. I accidentally arrived early and he was ready for me. I was told 45 minutes to and hour to do the job and he was done in maybe 35 minutes! Thorough and friendly and even vacuumed the broken glass out of parts of the car that weren't near broken window and threw out trash from the break in for me. Thanks so much! Highly recommend. read more

7:50 AM: realize drivers side car window was broken over night. Thanks fully no valuables taken, just vandalism. 7:59 AM : called these guys. They were responsive over Yelp, but I needed to be on the road by 11 AM so I called them. They said they could have someone there by 10 when I supplied them my info. Their quote seemed reasonable. 10:00 am: guy showed up with the specific drivers side window for my make and model. 10:45 am : guy said the window was fixed. Tested it worked fine. I'd cleaned up a lot of the glass before they got there, and they'd vacuumed more. I recommend getting as close to the floor as possible when checking in and around the car seats, lots of little hiding places for little pieces of breakaway glass and better to try to get that now. It was $275. I appreciated that although they use a credit card processing app that allows them to ask for a tip, they don't use that feature to request a tip at the end of it. I've had locksmiths request that and it's rude for people that are helping you on one or your worst days. So whole process completed in less than 3 hours. Would definitely recommend read more

Premium Glass Service - Vacation vibes continued.. - Windshield Installation & Repair Near Me - Troutdale, Oregon

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Premium Glass Service was easy to schedule, the work was completed On time and worth the short wait for the installation

Super impressed! Called at 11:00 by 2:30 my Ford Cargo Vans front windshield was replaced and they came to me! The price was extremely reasonable as well. These are your go to guys in East County by far. Professional, friendly and a great job! Thanks! read more

Premium Glass Service - 2013 Ford Cargo Van - Windshield Installation & Repair Near Me - Troutdale, Oregon

Came out fixed the windshield, gave good education on cleaning and how to take care of windshield. Very prompt and showed up on time. Great price! read more

I really dislike 1-star reviews, because they just seems unreasonably low. So I hope by prefacing with that, it puts mine in perspective. I located this company via Yelp, and they have overwhelmingly positive reviews. Being this this is a car I've just repainted and am in the process of restoring, I wanted only the best glass installer to do the work. The first day he came out, the glazier showed up a bit after he said he would, like 30 minutes. This is a non-issue, but I want to be detailed. I showed him the car and the bits (front and back windshield, brand new seals and used locking trim) and left him to his work. I've never had a glass install take longer than an hour and a half, so after 2 and a half hours, I was becoming a bit concerned. I went out to check on him, and he hadn't yet gotten even the rear window in. It seemed he was having trouble with the locking trim. Now, I'm not a glazier myself (why I hired one) but looking at the work ahead, it did seem pretty impossible to get the locking trim in place. He said the used locking trim I had was too old and stiff, and I would need new trim. I knew the trim is typically stiff, new or old, but figured he was the expert, so I dropped $270 to get new trim. A week later, it arrived, and I called him back to have it installed. To my eye and touch, the new trim was in nearly identical shape to the old trim (except the older trim looked just a bit more used), but again, I'm giving the benefit of the doubt to the professional. So he came back out the next day and spent 5 hours getting the locking trim into the back window. From what I've read, a non-professional should be able to get the front and back windows installed in from start to finish in less than an hour. And the work was rough (pictured). He tore chunks out of the new seals and had to go back over it with caulk to actually seal it up (which it probably isn't, and I will have to suffer leaks). Bear in mind this is on my car I just spent 7 grand on repainting and even more on new parts for restoration. He came back the next day for the front, and took just as long with the same results. I think the issue here is two-fold: Something may have been wrong with the seals themselves, or the windows or something to cause the locking strip to not be able to be installed correctly, or the glazier didn't know how to do the work. In either case, he should have _stopped_ working and told me he couldn't continue without destroying the seal. I would have gladly accepted that and paid him for his time and looked for someone who could do the work. I'm totally fine with that. That's 5-star service in my opinion. Instead, he barreled ahead and destroyed $500 worth of seals + $270 worth of locking trim, and the car is in worse shape than it was when he started. It's an eyesore, probably won't keep water out, and has cost me 3 times the amount. It sucks. It sucks that he spent all that time and effort and energy on his part. I feel for him, because I know he just wanted to complete the job for me. It sucks that he didn't just stop when he didn't know what to do. It sucks that I spent all that money and will have to spend more. It all sucks. I'm sorry for the bad review dude, I know you did your best, but if you don't know what you're doing, you need to stop. Everything will turn out better in the end for it. read more

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Someone drove by and smashed out the back window of our Chevy Silverado truck. I called and was able to get scheduled for the next day - Saturday. Unfortunately, I screwed up and had given the wrong year, so when he showed up, the replacement couldn't be done. He was so kind and rescheduled for Monday right then, since the glass dealer wasn't open on the weekends. Came out early on Monday, cleaned out the broken glass from the truck, replaced the window and had mobile pay. He couldn't have made it easier. Kind and gracious throughout the process, even with my mistakes. The best price we found as well and very fast service. Highly recommend. read more

Joaquin and Premium Glass are great! My windshield cracked the day before the icy weather we had. They said they could replace it the next day. Well the weather had other plans so we had to reschedule for the next week and they didn't have a problem with that. Joaquin fixed my windshield in an hour and a half. I have an old car so was glad to know he could get the windshield I needed. And his quote was MUCH LESS ($220.00 start to finish) than others I called. Others either couldn't find a windshield, the quote was expensive or it would be days and days before they could help me out. Thanks for the great service Premium Glass! Only drawback was his website. It doesn't work. It only gives a "server error" Had to request his help through Yelp. read more

Joaquin, not sure if I spelled his name right, came to my house to install a new front windshield in my car after I was in an accident and he did a great job! Very efficient and I'm so happy to have a new windshield and the price was very fair!! The date was June 26th, 2025... read more

When you're in a jam and need service fairly quickly, it's great to come across a business that not only answers the phone after a couple of rings, asks a few pertinent questions (make of car, year), schedules an appointment for later that same day, shows up on time, and does the necessary work in less than an hour. Oh, and who wears a mask during these times of social distancing and cleans up afterwards and throughout it all is extremely polite and friendly. Our windshield took a rock and cracked, and Joaquin at Premium Glass replaced it at a fair, reasonable price. Seldom to see a business receive five stars across the board from a wide variety of customers, but Premium Glass certainly deserves it. read more

He was told exactly on time and wasted no time getting to work replacing my windshield either! Did a fantastic job as far as I can tell, hasn't rained yet but I don't see any reason it should leak? Looks like a factory install and it's so nice to have a new windshield without any cracks or rock chips! He was very friendly and got the windshield done as quickly as anyone would I believe. I highly recommend Premium Glass to anyone looking for glass in their vehicles! I certainly use this company again if I ever need any glass work in my other vehicles! read more

Premium Glass Service - My truck with the new windshield - Windshield Installation & Repair Near Me - Troutdale, Oregon

On time, fast, convenient and courteous. Well priced, Im happy. I gave them the wrong car info and he had to come back a second time. No grief or extra payment, very professional. These people are great. read more

I'm completely happy with this experience from quote all the way through installation. The quote came back fast and at a reasonable price. After reading reviews about Premium Glass Service I had a gut feeling this would be a good choice and turns out it was the right choice. Joaquin the owner did my rear window replacement on my 2016 Ford f150. He was patient answering my questions and explaining about the notorious electric slide window design flaw. In general, he is blessed with an outstanding personality worth meeting! I will definitely use him for my vehicle windshield repairs on the future. read more

My back window was smashed and was a treat to find on a Sunday heading out for the day. I reached out to 3 companies that same day, and Premium Glass takes the cake for sure. They were very responsive, offered the best price, and was able to come out to my location in NE Portland the very next day. The tech took great care of the window, knew exactly what he was doing, vacuumed out the car super well, and was very happy with the results and the price. For such a bad day, I was very happy to use their services and would do this again (hopefully, never!) read more

i called Glass America which was a nightmare that went on for 2 weeks ( see review) I called Premium Glass and everything was fixed professionally. Joaquin is honest, neat and professional. Portland is full of people who enjoy breaking the glass on your car just for the fun of it. Do not blame yourself for being victimized. just call Joaquin and get it fixed. When people blame you for leaving stuff in your car just say "people like breaking car glass in Portland." It is NOT your fault. It's a cost we must absorb. We have no choice. read more

Premium Glass Service - my review of glass america - Windshield Installation & Repair Near Me - Troutdale, Oregon

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Great service all around! Cory was prompt and helpful. Replaced my windshield at my home in a short amount of time

Safelite said (ini an email with SAFECO logo ,my Insurance (Safeco) wanted me to have my car recalibrated at no cost. After failing to do so on Saturday, left me with a car with warning lights and unable to use its (smart?) cruise control, even said if it did not have a warning before I should not have brought it in! [Safelite did try to fix it for more than 2 hours, and I think they did not bill my insurance company for this, anyway if they are not installing the glass I would not use them for this, and if I get a notice about my insurance company wanting me to do this I would confirm with them where to take it etc] Luckily Premium stepped right in and did this on Monday. He said unless the car complains (which it might do within a week or two) they don't do this. read more

Premium Glass Service is an amazing company! They fixed my truck window and went the extra step! Very easy to find, great service, and really nice! Thank you! I will be back! Five stars all the way! read more