This bakery is great. It is owned by two sisters. They make amazing items from scratch daily. My favorite item by far is the Mad Bar: salted caramel over oatmeal cookie with a bunch of other goodies mixed in. Their cupcakes are great and they are always adding new ones to the menu, I love the raspberry swirl, grasshopper and apple pie. They did a smash cake for my son's first birthday and it turned out amazing! I would definitely recommend them for special occasion cakes. They are available via email, phone and even Facebook. These gals are great all around! read more

Vanilla Sugar Bakery - My son's smash cake, super cute! - Bakeries Near Me - Glen Ellyn, Illinois

Second impression, better than the first. There are still some things about the place that are unusual, but this time around I scored some hits on the menu. My wife and I tried a scone and a cinnamon roll. I also got a latte with skim milk. The latte was good. Still not as bold or rich as the original in Edgewater, but I'm willing to overlook it; coffee isn't really their main thing here. On recommendation, I picked up the cinnamon roll. Let's get the awkward out of the way first; there aren't any plastic knives in the seated area to split a 5" roll in half, and it's borderline criminal to serve a cinnamon roll at room temperature. But there was the right amount of cinnamon-brown sugar on the inside, and the frosting itself was delicious. As for the bread, I'm not sure if it's a good quick-bread cinnamon roll or a yeasted cinnamon roll lacking most of the complexity that yeast is supposed to offer. ¯\_(ツ)_/¯ Ah, but the hits. I traded with my wife for her almond-cherry scone. Killer frosting, killer cherry jam. The almond flavor permeated the scone and there were bits of cherry in the jam, which complemented the sweetness of the scone and frosting very well. Not something I'd usually get, and I would go out of my way to order a scone here. We also took a few cupcakes with us, and these have (so far) also been excellent. The M&M cupcake was almost cloyingly sweet but decently moist and flavorful. And the mint-chocolate cupcake had good chocolate flavor, also was not dry, and dialed back the sweetness on the buttercream frosting to make room for peppermint. Overall not a bad place to grab a baked good and coffee! read more

I've been to VSB on two occasions, and I've been almost completely satisfied both times. The first time I went, I purchased the PB cookie sandwich (2 PB cookies with PB ganache between the cookies) and the Chocolate Chip cookie sandwich (buttercream between two chocolate chip cookies with sprinkles. The PB sandwich was good. I thought it was a little dry. I would like to see chocolate chip cookies with the Peanut Butter middle! As for the chocolate chip cookie sandwich= HELLO HEAVEN. This thing was the moneymaker. I've had it twice, and the buttercream in the middle is awesome. It's my favorite item at VSB. The next time I went, I purchased another cookie sandwich, and 2 regular chocolate chip cookies. A good cookie is slightly crunchy on the outside and chewy in the core. This cookie fit the bill. I heated it in the microwave for 12 seconds because I'm a more chewy guy. The reason VSB is not 5 star in my book is because on both occasions, I really wanted the Oatmeal Cream Pie. Both times, they were no where to be found. I'm guessing they are popular, but I can't get to the bakery early, and they have not had them! That being said, I'm sure once I try the OCP, they will be a 5 star. Until then, they are on the edge! The bakery is in a very big building. I'm not a big cupcake guy, but that seems to be what they make the most of. I'm a cake and cookie guy, and I can't wait to try a cake sometime. It's good to have a bakery back in the area! read more

I really enjoy the energetic music, the playful and dramatic decor and the great location. It is worth driving to Winfield for these cupcakes and espresso! I am having a perfect latte and a super moist chocolate cupcake with intensely flavorful vanilla frosting while using their FREE wi-fi (ask for the password) I have tried the 2 new bakery-type places in Wheaton and this cupcake out ranks them both! I will be back! read more

Super cute place to grab some treats! I met a girl here for a volunteer interview. We had coffee and cupcakes. The staff is very nice, the place is clean, and everything we sampled was tasty. Will definitely come back! read more

The atmosphere is cute, a small owened cupcake shop. The cupcakes are good with a nice variety. I wouldn't go back because the service is poor. We got the impression that our business wasn't important and being there was an inconvenience. We went at 250 pm and didn't realize it closed at 3. At 302 pm we where kicked out immediately. Didn't even have a chance to finish our cupcakes and drink our coffee. read more

Vanilla Sugar Bakery made a Harry Potter birthday cake for my girlfriend. It looked great and tasted amazing. My girlfriend and I loved the fact that the cake looked exactly the way I wanted it. It was truly one of the best cakes we had in a while. I would recommend Vanilla Sugar Bakery to anyone! I will definitely go back to Vanilla Sugar Bakery and see what else they have to offer. (I put pictures of the cake so that you guys can see how great it came out) read more

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Vanilla Sugar Bakery is simply amazing! :) I am so happy I discovered this adorable bakery (right next to Caliendo's). I have stopped there a couple times for a few different treats and have not been disappointed. I love having this so close to home! Definitely check out if you are in the area. You won't be disappointed! read more

We have frequented this bakery for their individual treats such as cupcakes (wedding cake-yum!) and cookies previously, but just ordered a cake for my daughter's 1st birthday for this past weekend. I was late in ordering it....Wednesday for Saturday....but they were extremely accommodating and willing to try the design I sent them from a picture I found on Pinterest. We chose a 2 tier cake with a vanilla top (for my daughter's smash cake) and raspberry vanilla buttercream bottom. Pink icing and an adorable giraffe with my daughter's name on the side.....Vanilla Sugar Bakery delivered perfection! Matched the picture perfectly and was totally delicious!!!! It was $129 which they said would feed 20-25 people. Honestly, would have probably fed 30 or more. Great service and fantastic tasting (and looking) cakes....highly recommend. read more

Norma was amazing to work with in the design for my Chicago Cubs baseball cake. I had an idea but needed a little something more. She made a few small suggestions and she hit a grand slam! Couldn't have been happier with the final product. My husband and I both enjoyed working with VSB. Need to get over there soon for some yummy treats! read more

Vanilla Sugar Bakery - Chicago Cubs Wedding Cake - Bakeries Near Me - Glen Ellyn, Illinois

I can't speak to the catering and special orders, but as an eat-in bakery this place leaves a lot to be desired. They're located by the Metra tracks, but open after the morning rush hour and close before the afternoon one. As for the two sisters who run the place: one is more unpleasant than the other. They rarely smile, and could care less if anyone comes in--as if you're intruding. They enter from the back, closed off, room when you come in. After they give you what you ask for, they return behind closed doors. One would think that the bakery is a front! Oh, and the selection in their cases is meager, and what little seating they have is uninviting. It appears that they're relocating to Glen Ellyn. Winfield's gain is Glen Ellyn's loss. read more

Omg they made the most gorgeous shower cake with mermaid theme!!! Absolutely delicious and moist. A huge hit with the guests!! This bakery is fantastic!!!! read more

Vanilla Sugar Bakery - Bakeries Near Me - Glen Ellyn, Illinois

I called them to ask if they were open and all I got was a rude response. When I asked about different cake options, they were outright rude and it looked like they don't want my business. Yes, they did and I won't even consider them next time read more

I like to think I am always on the constant hunt for the perfect cupcake. I am a freak for cupcakes and I think I've found the place for that perfection. Wonderful it happens to be a few minute walk across the street from my wk. Today I got a Caramel Macchiato cupcake and a Salted Caramel cupcake, and the first bite was heaven. The cake is very moist, the frosting is smooth, buttery and super flavorful. I have not tried anything else they offer, and I think I will once I am finished with my cupcake binge. The interior of the place is a little harsh on my eyes (so pink...) and it never seems hopping with people. I like though that it is spacious and fun. Really worth a look-see! read more

I have to say the cupcakes were good but the service and attitude leaves a bad taste. My husband had tried to order for curbside pickup and apparently there was a miscommunication on when it was ready. The part that loses a customer for us and anyone we can tell was how it was handled by the owner. Very rude, accusatory , wrong , and just downright unpleasant. Pretty basic that you shouldn't treat anyone that way let alone someone that had wanted to advocate for you and be a loyal customer. Perhaps a little more sugar for the owner is in order. Plenty of places trying to stay in business and frankly went to nothing Bundt cakes instead. Delicious and they appreciate the business , makes a person happy to spend the money there vs. the unappreciative. Good luck with that business model, not sure how sustainable. read more

You won't go wrong here!! From the cinnamon rolls, cupcakes and pies, everything has been delicious. They made my daughters birthday cake last year as well. The owners are so friendly and it's such a cute atmosphere. This is my go to bakery and they have not let me down. read more

I have been a customer there before and took my kids here one time to get cupcakes only to be followed by many eye rolls by both sisters and a contempt for their customers. This bakery is alright and the owners could use an additive adjustment. So ironic how bakery owners could be not so sweet. You guys could sure attract more customers with honey rather than vinegar. Hope you guys are treating your customers with more kindness these days. read more

I called the Vanilla Sugar Bakery to order a 40th birthday cake for my wife. I spoke with Norma who was professional and friendly. I'll cut to the chase....the cake tasted amazing! Thank you Norma for your help in making this milestone birthday for my wife so great. I'll definitely return to order additional cakes in the future. read more

I ordered a dozen cupcakes on the curbside pick up the menu for a wedding shower. I was worried about baking for guests during COVID and was able to ask that the cupcakes be individually boxed. They looked so cute and they were delicious! They really tasted homemade. and everyone was talking about them. The service was friendly. This will be my go-to from now on! I am craving the creme brulee cupcake right now! read more

I just purchased one cupcake one hour ago and that was the BEST chocolate cupcake that I have ever tasted! I want another one but I guess I have to wait until I am in Winfield again! If you love chocolate then you will love this chocolate cupcake with chocolate frosting with two small bites of chocolate brownie on top, drizzed with a chocolate glazed ganache that is slightly infused in the cupcake. Yum!!! Best way to start my mother's day weekend!! read more

I walked into this bakery to order a custom cake which I wanted for my sons birthday. Nora, an employee there took my information down and wrote exactly what I wanted, plus I included a picture as well. I was told that their cake designer would return a call with price details and such within 24 hours. That call never came, until 3 days before the date I requested. Yet, they wanted 2-3 weeks lead time to prepare the order. I never received a text, a call or even an email regarding my order. Nora called asking in a demanding voice if I still wanted to order the cake. I'm like your kidding right? I asked her why I was never contacted before today and she hung up the phone on me. I called back until they decided to answer my call and I was told that Nora was with another customer. WTF??? Is this how you operate? Is this how you treat your customers? This is one business who will definitely not get any business from me. All my friends will hear about this. So sad that you lie to me and then run and hide. Instead of apologizing and maybe salvage something but it just shows the the class of people they are, especially Nora! read more

Terrible service and rude staff. They are rude because the owner is rude. Overpriced.

It's busy here, and crowded and it can take a really long time to get an espresso. The baked goods are beautifully displayed. The rhubarb cake was good but the scones were dried out. It's hard to find a cab in the neighborhood. read more

Although the cake is very good, I am very disappointed in the customer service we received from Vanilla Sugar Bakery. On 2/25/20 we signed a contract for a 2-tier wedding cake and 10 dozen cupcakes for my daughter's 6/27/20 wedding, and paid a $250.00 non-refundable deposit. Little did we know Covid-19 would soon turn our lives upside-down. Our order was about $650.00 and had a separate $150.00 delivery charge to Maple Park, IL which we thought was fair. Because of Covid-19, my daughter's wedding was moved to 10/9/20 in Delavan, WI. We tried to keep Vanilla Sugar as the bakery vendor, but the delivery charge would be $350.00 to Delavan, WI, or we could pick up ourselves. We are in no position to pick up the wedding cake and cupcakes, and $350.00 is more than half the cost of the order. On 6/4 (more than 4 months notice) we told Norma we unfortunately need to cancel and would like the deposit sent to my home address. Understood we signed a contract and the deposit is non-refundable, but we were hoping due to the Covid-19 circumstances, she would refund our $250.00 deposit. Vanilla Sugar is the only vendor we have that is not refunding our deposit. All others refunded the entire deposit or a great portion of the deposit. We had a cake tasting that I would be more than happy to pay for. This is very disappointing. If it was not for Covid-19, my daughter would be getting married next weekend and Vanilla Sugar would be providing the wedding cake and cupcakes. I wish them well. Their cake is good. It is just unfortunate they lack in customer service - especially during these unprecedented times. read more

Went in to taste some cupcakes and see about placing an order in the future. The girl working the counter barely said hello and could barely look up from her tablet to speak with us while taking our espresso order. our cupcakes also tasted like they had been made a few days ago. Espresso was great but it's the worst service I've had in a while and that alone will make me choose another bakery. Oh yes and if you can't have a photo album of your products at a bakery how can people pick out something to order! To respond to the owner. We threw half of a cupcake and all the frosting away on one. We were looking on our phones at your website and Facebook page for ideas and making someone feel welcome when you walk into their establishment goes a long way and that we did not feel. read more

We ordered our wedding cake for our June 2018 wedding. The cake (chocolate with almond buttercream frosting) was absolutely delicious. For our tasting, we were able to taste a variety of cupcakes and matched the frosting to the flavor we wanted. We were able to customized what we wanted as the decorations and it turned out perfect read more

Vanilla Sugar Bakery - Bakeries Near Me - Glen Ellyn, Illinois

As one of the owners of the restaurant next door to this place, I must say we are life customers of this place. They make all my sons birthday cakes and they make our pie crusts for our place. What a great ownership team. We our very proud to send our customers to them for good care. i'm sure they would do the same. Remember you get what you pay for! Buy local and buy often. I highly recommend Vanilla Sugar. read more

Vanilla sugar was our dessert vendor for our wedding. They did a wonderful job. The desserts flew off of our dessert table, that's how much people loved them! I would definitely recommend Vanilla sugar as a vendor to use for your wedding sweets. The only reason I'm not leaving 5 stars is because they did not lable which desserts were gluten free (we have a lot of gluten allergies in our families) so some of our guests were unable to enjoy the desserts as well. All together, I will definitely be going back to get desserts from them! read more

I wish I could give zero stars, alas I cannot. I sent them a picture which they promised they could recreate, low and behold they could not, it was an absolute disgrace. They emailed me an hour before 100 people showed up at my house for the party, saying oops sorry we made the wrong flavor. When I arrived Norma was quite kind to me while I waited 45 minutes because they FORGOT TO MAKE THE CAKE, so Norma I give you 5 stars for hospitality, Vanilla Sugar Bakery I give you -11x10^4 stars. People told me I should have ordered the cake instead of trying to make it myself talk about EMBARRASSING. It was hideous (I posted photos in here of what I asked for and what I got, go find it for a good laugh). I cannot believe I paid for something that I could have made better myself even if I could only use sawdust and water for ingredients. The best part though, when my mom emailed them that she wanted a refund, instead of owning up to it and saying they forgot to make it, they chaneled their inner J.K. Rowling and produced quite the riveting fiction short story, the plot went as such: That I was screaming at them and swearing (impossible I have extreme confrontational anxiety, I prefer to hide behind my keyboard) and that it only looked hideous because they were sure that I must have driven like a maniac and ruined it, and that they wouldn't refund us because they simply did not want to. They literally blamed me, an 18-year-old at the time who drives like a 90-year-old, I couldn't be a safer driver if I tried. I am now a junior in college, updating this post because yes 3 years later I am still emotionally traumatized by this experience. read more

The chocolate mess cupcake, peanut butter chocolate, and the vanilla coconut cupcakes are amazing! We live 30 minutes away and go on the weekends for the best most delicious cupcakes and cookies! These are the real deal. Made from scratch and so good. Make sure you order online for curbside pick up because they do sell out every week! read more

This place is ok. The pastries aren't all that diverse, but they're tasty. It's right by the train, so if you want to satisfy a sweet tooth, it's a reasonably priced option. It's cute on the inside, but sort of awkwardly spaced. It's been empty every time I've come in, and despite a lot of room, it only has a few pieces of furniture. The place has potential; I'm just not sure they're reaching it yet. read more

This is a wonderful little bakery! Their cupcakes are DELICIOUS and their customer service is great. My husband was going to be gone until almost 11 pm on my birthday, so he stopped in on his way to work and asked to pay for some cupcakes so I could come by later in the day to pick them out. They went above and beyond in helping fulfill his request, and it made my birthday really special. I'll be back soon to try more of their treats. They also do custom orders, so I have a feeling Vanilla Sugar Bakery will be featuring in future birthdays too! read more

Their cupcakes are amazing and their cookie sandwiches are tasty. I love how they make everything from scratch and do not use preservatives. The workers are very nice and are more than happy to answer any and all questions. read more

I contacted Vanilla Sugar for my wedding cake. I explained over the phone that I have a gluten allergy and would not be tasting (I was bringing my fiance and dad). To my surprise, she said she "would absolutely make me gluten free cake because every bride should have something at their tasting!" I was so excited, especially because I didn't ask for it. When we got there, we experienced poor customer service from the girl up front and the decorator said, "Oh, no, we don't have any gf cake for you". I was crushed! I was looking forward to it all week. But, this girl was covered in flour so I have my doubts about cross contamination. Then, the decorator had us pick out 4 cupcakes (you won't be tasting actual cake), and took 30 minutes to cut them into 4 pieces! We almost left! She scribbled my information down in a notebook and said she would email me a quote. I never received it. I had high hopes going in but VS was very disappointing. Update: Very interesting response from the owner! It is funny because I ordered a Chai Tea Latte, which is why I was confused about the coffee. I just asked the girl if it was the correct order, I wanted to make sure. But, I think the comment gives a good understanding of their customer service and how much they value customers. And, you would think as a business, you would follow up with customers no matter what. read more

Best bakery in the northern suburbs! They have amazing buttercream filled cookies which are my fav! And the huge brownies with icing on top hit the spot. Ive gotten Iced Coffee before and they use a well known coffee brand. Always polite, helpful and very clean. I have also had the cupcakes, love the different flavors. From reading some of the reviews on here-let me just say this is a BAKERY which means they use fresh ingredients. Everything is fresh tasting about this place and I adore the inside :-D You have a great bakery, keep up the good work because I WILL be coming back for more. read more

I was so pleased with the Vanilla Sugar Bakery. They made a beautiful and delicious cake exactly like the photo I sent. Their communication was excellent and the customer service was top-notch. I highly recommend them! read more

An awesome bakery! Excellent baked goods and great customer service. I highly recommend VSB to everyone. I recently purchased an Elmo birthday cake and matching cupcakes for my daughter's party. Both items were a big hit; sooo cute and tasty! read more

Vanilla Sugar Bakery - Super cute and delicious Elmo cake and cupcakes! - Bakeries Near Me - Glen Ellyn, Illinois

The furthest thing from mass production I've ever tasted! I had to visit Central DuPage hospital for some blood work. After fasting for twelve hours my girlfriend saw and suggested we stop in for a bit to eat. Turns out that we stumbled upon a little find. I grabbed a candy cookie bar and a brownie sandwich, while she picked a cupcake and the brownie sandwich. Everything was perfection. Now everyone in Skokie that saw what we purchased is begging us to go back. Lol. I think we might just keep this one our little secret, but will definitely be revisiting this independent bakery. Love love love. read more

You know what makes a good bakery?-- Good people serving good baked goods; Vanilla Sugar Bakery serves up both! I tried out their Fudge Brownie and Donut Muffin--the Brownie gained the approval of my 4 year-old nephew (pickiest eater ever, even sweets). He got the corner brownie (and the baker asked if I would like a corner cut from new batch--how sweet is that!) Brownie, in my opinion, TO. DIE. FOR! I ate the donut muffin and it was better than the best donut (cin. sugar and pure goodness!) This bakery must be a family secret-recipe place because it looked like everything was as good as what we had! WIll be back; love how close it is to train stop, too--I hope they do well because it is a great little bakery--just what the area needed! read more

I was looking for pastries and cupcakes and came across this shop on Yelp. I read all the reviews some bad and some good. Heard good reviews on cupcakes and bad reviews on service. So I had to check it out myself. I ordered 4 cupcakes: the Fix, lemon raspberry, vanilla and dark magic. Very sweet icing. Somewhat similar to Jewel cupcakes. Lemon raspberry was good though. 3 out of 4 was okay. Mocha iced coffee wasn't that good. It taste like regular coffee with chocolate syrup with lots of sugar and ice. Thats actually the ingredients to a real mocha coffee but this taste homemade and amateur. Some of the reviews mentioned bad service. I kinda agree, sorry VSB. No one greeted us coming in, dining or coming out. There were no forks or napkins on the condiment table. I was going to ask for napkins but there were all in the back. I cleaned up the table myself with my hands. If it was closing time and putting away stuff, you should wait until close. Greet your customers at all times. People go to shops based on reviews and good service... Not just for food. If were welcomed, we would most likely to come back and try other stuff. read more

Vanilla Sugar Bakery - Bakeries Near Me - Glen Ellyn, Illinois