I have been going to Dr. Dicker for years now. I am a bad PCOS case and he was able to help me…read moremaintain a normal period without pain. Dr. Dicker takes his time with me and goes over any and every question I may have. Dr. Dicker also has an incredible sense of humor and knows how to make his patients comfortable. I am never intimidated by going to his office.

I love Dr. Dicker! He delivered both of my boys and was very friendly. I think some people may find…read morehis humor dry but I thought he was great. I also really liked Ashley Wickert; she was very helpful and kind during my appointments. The last time I called the office however I was taken back by this very aggressive receptionist. She must be new because the older woman at the front desk was always so lovely! This newer receptionist was complaining that I did not answer my phone, that I needed a refill for a medication from a doctor who no longer works in the office and belittle me over making my yearly appointment. Besides the very unfriendly and miserable new receptionist, I'd recommend Dr. Dicker to anyone!

In 2010, Hackensack University Medical Center is where I had my fibroids removed with the, "DaVinci…read moremachine which is a robotic-assisted surgical system that is used to perform complex procedures with greater precision through small incisions. It works by giving the surgeon a magnified, 3D high-definition view of the surgical site while they control robotic arms with instruments from a console." Dr Michael Pitter (RIP) was my Doctor who performed this masterful work. The nursing staff was simply divine with their TLC, compassion and professionalism kindness towards me. I was preparing to have my Mammogram and Ultrasound done. However, I was informed by my scheduler at Columbia Doctors that I needed my images from my last mammogram (2014) with Hackensack University Medical Center. Today, nothing has changed with the remarkable, caring, positive staffers, that give TLC as their standard. A professional body of heartwarming staff at Hackensack University Medical Center. I called and requested my images. They returned the call the next day, and my images and report were ready. I drove to NJ, got my ticket stamped for free parking from the Breast Cancer Screening Center. Dropped off my images to Columbia Doctors on West 51st Street in the heart of Rockefeller Center and Radio City Music Hall (so cool). At the end of the movie, it was a joyous experience that made me feel truly gratefully happy and cared for by Hackensack University Medical Center and Columbia Doctors/NY Presbyterian Hospital. The great news is that my Mammogram and Ultrasound was negative. AMEN

After a grueling 10 hours in the ER hallway I was moved upstairs to a hallway bed for two days…read more There were ample discharges yet they still did not move me into a room. I absolutely give 5 stars to the day time nurses I had during my time in 3LW. The night shift I cannot say the same. I felt avoided and ignored entirely at night other than them waking me up for blood work and vitals roughly. For two days I dealt with nonsense and excuses just waiting for an MRI brain scan. Finally one of the APNs was able to escalate my MRI up about 8 hours earlier. I came to Hackensack because they're supposed to have an amazing triage process and broad range of care. I had seen and witnessed so many patients with non emergency issues coming to the hospital and passing me over for things they should be going to an urgent care or their normal PCP for. After 3 days I left with zero diagnosis or information about my condition. A complete waste of my time coming here.

PROS: some of the staff was friendly, including the ER Physician Dr. Rodriguez and the patient…read moretransporter, Willie. Beautiful atmosphere, state of the art tech CONS: paid parking, very slow service, and some nurses were rude OVERALL: this wouldn't be a hospital I'd go to for anything major, since they're slow. But for something minor I think they can handle it

Here we go again and this is the reason why Holy Name Hospital has such a low rating!…read more Back in August 2025 my son responded there after being in a motor vehicle accident and bumping his head just to get checked out to make sure he was fully OK The waiting area for the emergency trauma section was not terribly busy but he had waited nearly an hour to be seen. After being brought into the nurses station area they took his pulse and his blood pressure and were taking his temperature when the nurse walked away and did not come back for over 15 minutes with the thermometer in his mouth. When she did she went to do something else from what he says and didn't respond back to him for nearly 20 minutes at which time he got up and left because in his terms it was unreasonable to be treated in that manner especially after hitting his head and something could've been seriously wrong with him. After a month and a half we received a notice from the hospital billing that they were not paid for a $600 bill so at that time we submitted the bill to our insurance company GEICO and we began to have issues because Holy Name refused to submit the appropriate bill with itemized services so that GEICO could appropriately pay the bill. This went on two more times with the HOSPITAL refusing to submit the proper bill. In early December 2025 for the second time I contacted my auto insurance company GEICO who took holy names phone number in personally contacted them and my adjuster Joelle assured me that the bill would get paid because she had spoken to holy name. Fast-forward to April seventh 2026 and now my son is getting bills from a legal team collections stating that holy name was never paid and they are collecting for them well you have to contacting GEICO they advise me that after two person the person called phone calls the hospital still has not submitted an itemized bill for them to pay otherwise they would've paid it promptly. The insurance company explained to me that many times these bills are created in fraud and need to be verified and sent with the proper treatments with their codes so that the insurance company can pay them and holy name has been refusing so far to comply with the normal standards yet they're doing everything to avoid paying the bill in the appropriate manner meanwhile screwing my sons credit record up.

Came here recently for an ultra sound. This was my first time and it was for a medical concern…read more This building is big and a bit confusing but the receptionists are all great and directed me to where my appointment was. I had an 8 am appointment and I was seen almost immediately after being checked in. The ultrasound technician who works with me was Rebecca - I believe. She was so incredibly patient with me and explained every step of the process. I was nervous and they made sure to ask me if I was okay, if I was comfortable and I really needed that that day! The facility was clean and the waiting room had coffee and tea for the patients who were waiting. There was also a tv, magazines and lockers to stow your belongings.

this medical practice is phenomenal, from physicians, receptionists, medical assistants to nurses,…read moreto surgery schedulers, lab facilities. Professional, kind, extremely competent from beginning to end. My mom had to undergo knee surgery. Special shout out to Jonathan Ortiz surgery scheduler for Doctor Mahari. Nicole, one of the nurses who assisted with my short-term family leave docs.

They moved to the next door. Still in the same plaza next to the supermarket…read more They got hardware and software upgrades. Nice and clean waiting area but I feel it's a little small. Consider they are pretty busy all the time. I was able to get a same date appointment with my doctor. I scheduled online which was easier than before (I had to call before they had the upgrades). The staff, nurses and doctors are always nice and caring. They listen to your concerns and perform/order necessary tests. Prescriptions will go to your pharmacy electronically. I would recommend the primary care and walk-in here.

Went in for a follow up appointment. Got called in within 5 minutes of checking in. The doctor and…read morenurses all were very friendly and helpful. Alongside bloodwork got the flu shot as well. Was done with all my check ups within half an hour. The facility looks amazing after the renovation. Wonderful waiting area, clean efficient patient rooms.

One of the worst hospitals in New Jersey. They have refused my mom fluids when she is severely…read moredehydrated. She has been there for months with no diagnosis. The GI team is very unreliable and lapse in care. They also dropped my mom on the floor which led to severe skin tears when picking her up. The medical doctors do not respond when called. Awful experience.

My husband had a procedure done today in the outpatient department. He felt the hospital was very…read moreclean. the staff was very friendly and organized. It was great that he didn't have to wait long in the waiting room. They were pretty much on schedule with the time they quoted. Pleased with their processes.

One thing to add is that not all providers are responsive on the portal. They say that you should…read moreget a response in 48 hours but one of the doctors in particular far exceed this. Additionally, the responses are not comprehensive and indicative of poor attention to detail and not seeing the patient as an individual. This is really unfortunate especially if someone's health is in their hands.

After waiting weeks for an appointment where they do walk-ins they had me wait one hour in the…read moreempty and silent waiting room and then 30 minutes in the exam room only to have the doctor come in listen to my breathing and stare at the laptop. Since my appointment they have sent me 5 emails, 11 text messages and 1 letter in the mail. To clarify that's what they sent me AFTER my appointment because they sent me more before the appointment but I deleted those messages and emails. They are out of their minds that is an harassing amount of communication I find it to be so aggressive egregious and disgusting I will never return and I will write a review everywhere I can and also complain to my insurance company. DO NOT GO HERE

Clean Needed to do a physical for an upcoming job/career…read more Friendly staff; great service Would return if required Thanks

Care was atrocious and my medical information was given without my consent to people not listed…read moreanywhere on my paperwork. People were peeing on the floors accompanied to the bathroom by two people and continuous yelling and screaming from every room people being chained to beds yelling and pleading for help and being told to be be quiet or they will forcibly inject them to sedate them. Staff was rude, arguing with patients. The doctor dismissed all questions and concerns said he was too busy and then the unit refused to call actual treating providers and doctors, or obtain numbers to do so from the locked up phone. The food was constantly cold and disgusting. The stigma was present at all times and lack of care and concern for human decency exists fully here, they strip you and force you to cough just as you would in jail. This is not a place for treatment, it's a prison. it's more traumatizing than actually dealing with how you are feeling with your OWN doctors.

Went for a sick visit, in and out pretty quickly, staff was nice and welcoming, doctor tells it…read morelike it is

I made a morning appointment this time and I was seen within 20-30 mins from the appointment time…read more Honestly that was a win. I know how crazy this place could be. The nurse and the doctor were very helpful and listened to my concerns. They basically did every test that I asked for. The prescription was sent right away without issue. Secretary/medical assistant at the front was also very nice and patient with everyone.