I love this place and staff! It's always a good feeling when can support a local business that…read morereally deserves it. The owner is super friendly and doesn't BS on prices and even let's you walk around the counter to get a closer look at the many different selections. Staff is always super helpful and friendly and I always leave with a smile on my face! Keep up the great work!

Nice to have this shop. Tony is fantastic. He's always kind and helpful. I always hope he is there…read morewhen I visit because he makes my experience pleasant and gets me out the door quickly and with a smile.

Owner refused to give me any more service after selling me a faulty product.... 0/5 would never go…read moreagain. Adam, learn from your customers.

Just got two vapes for my birthday both are dead. 45 dollars gone. If they had a phone number on…read morethere their yelp

If I believed in God, I would be thanking him/her/it/them for the rest of my life for this store…read more V2 customer service s a HORROR beyond all comprehension I don't have time to explain my 18 months hell, but suffice to say that my next order is free overnight shipping because they have F****** up SO MANY times, they feel that if they don't give me free shipping, I might blog and write and Facebook them into bankruptcy. (This is not far from the truth.) This is an immaculate store in an industrial park in Westlake Village. Easy to get to off the 101. Take Lindero and go left to Thousand Oaks Blvd to Corsa and then another left. Plenty of parking. They are also a hydroponics store and all the guys are beyond fabulous. They agree: V2 is atrocious and they added to my stories from friends with another quite remarkable one about a customer who became a VIP (10% off) and got screwed as I did. I am fully convinced some of my gray hairs I must spend 60 every 2 months or better, 6 weeks, to cover, derive from dealing with these clearly lobotomized people in Miami. I have made many not-PC jokes at their expense, but I'm thinking now that it really is an unadvertised program for those who have undergone lobotomies. It is simply statistically IMPOSSIBLE that this many stupid or borderline braindead individuals can possibly work at the same company. It's kind of like Scottsdale and big tits. There is NO way that many women under a size 6 have D cups. This is not how bodies work, as Rosie O'Donnell pointed out in the great 1996 Ted Demme film , Beautiful Girls. Big tits, big a**. This is how it things go. I bought two new batteries and a box of cartridges. They gave me one free cartridge so I could test out the zero nicotine, since the last cartridge I am sure was defective as it tasted like a combination of vomit and dirt. BEST of all? They offer same day free shipping. So I could just swing by between LA and SB or they'll ship to me in LA or SB or even NYC. This is like winning the lottery. If you're in Simi, the smoke shop there is very nice. It's Simi Valley, though, not Westlake with Mercedes and BMWs parked in the lot in an antiseptically clean industrial park. I love this store soooooo much.

It was kind of confusing to find at first especially because it's like two stores, but it's a great…read morestore, good service, they always have what I need and it's never to busy

Buyer beware!!! If I could give a negative rating I would. I…read moreordered over $60 worth of product back in December and have yet to receive my product. No response to messages, yet my credit card was charged. This site is a SCAM!!!

If you have problems good luck getting ahold of theyre customer service line they never answer, its…read morethe same with the contact us email thing

This place changed ownership about 6 months Ago and since then is an amazing smoke shop. They have…read moreall of the top brands that one would expect from a top of the line Glass, VAPE and Smoke shop in 2020 including amazing CBD, Glass, E-Liquids, and all VAPE Hadware plus accessories. Before the ownership change the place may as well have been a time machine back to 1979 and literally had dust covering all of the products. Please if you haven't been here recently then stop by and give the shop a second chance as you will not regret it! PS. The Pricing is incredible And I have picked up glass here for $20 which I have seen for $60 in the valley!

I have lived in a few big cities in my life so moving to Oak Park I have tried to embrace the sense…read moreof community here as much as possible. I am very guilty of buying amazon during this pandemic and so when I can buy something in the neighborhood, I do. And when I notice what I'm buying is a little more expensive than a Walmart or some large National chain, I buy it anyway because I appreciate seeing businesses grow in the neighborhood. So at this shop, I know rami well. I don't smoke cigarettes myself anymore but I will vape from time to time and sometimes buy for a friend who prefers good old fashioned combustion. Rami is very jovial, always smiling and as a customer I enjoy that he treats each transaction with much care and attention to detail. Anyway, I figured I'd ask anyway. So he quotes me a price and I don't think of it much because it's higher than where my friend was already getting it. Insists that it's his best price and says the only discount he ever gives anybody is 2 bucks because there is no margin in cigarettes. Makes sense. It's mostly a commoditized market. So a few weeks pass by and my friend runs out of her last batch and asks me to pick some up. I tell her that my place is more expensive but I'd be happy to pick up some for her if she tells me where. Surprise. She wasn't getting her stuff from a national retailer either, but from where? Sams tobacco. So I'm interested in this now so I go back and ask to buy 5 cartons of her brand at the price she normally buys it at and see if I could pick them up for her, but really I'm just interested about the pricing. He does this charade about calling the "manager" and asking for the best price possible and comes back and offers me a price that was 8 bucks per carton higher than where he sells it to her. I'm annoyed at this point, so I tell him the full story of how I come to know that he isn't offering me the best price. Its an awkward moment and I'm pretty sure he is caught in a sheepish position, but at the end of the day I'm trying to do my friend a favor so I ask him if I can get her price. He calls the manager in the back room and comes back and tells me something about how prices are going up because of the pandemic and throws the word shortage around a few times. I'm pretty sure I'm gonna tell him he is done anyway because at the end of the day I don't mind if he makes a few extra bucks off of me and shortage makes sense, so I ask him to total it up. Anyway 5 cartons the total I think came out to 561.29 or something like that. I pulled out 600 bucks and needed 40 in cash to buy lunch at a cash only spot, so I ask him if 560 is ok. He starts talking about how margins are tight and he can't. I'm trying to get out of having to go to the bank again for 1.29 but then I realize that margins are not so tight that he can't spare 25 cents a carton to save me from having to go to the atm again. So I figure I'm gonna have to go to the atm again because even if we can settle up on the dollar and change, I probably need some cash, so I check away at king tobacco. Turns out that rami did not have the lowest price. I have two smokers in my orbit. One that smokes camel lights and one that smokes American spirits. Checked those two levels and the cash price (2 dollars per carton discount is standard to credit the transaction savings), is 7 dollars higher for American spirits and 10 dollars higher for camels. Kevin at kings tobacco is running the store for his uncle these days and is really helpful. Explained all sorts of technical details about the latest vapes. (Novo is up to gen 4 now, but he explained why gen 3 is simpler if you are just looking for something easy). Long story short, the cost savings for 5 cartons amounted to a free vape. Kevin also tossed in some free goodies. I don't really care where people spend money as far as national vs local and all that, but if you are like me and do care about that type of stuff and want to support businesses in the community that provide goods to us, I would just skim sams and go directly to kings tobacco. They do not deal in good faith, at least with me, and at the end of the day have higher prices. This place is not worth the stop.

This business is the most friendly and wonderfully well-rounded smoke shop of its kind. These are…read moregenuine people who have an array of products to serve your needs. Trust me, I know the difference between greed and whole-hearted community service. Bill and his allies are wonderfully kind people and you will always feel good supporting their business. And hey, you can even grab a slice of some of the best pizza in the county two doors down. If they don't have what you need, they can often order it for you. Let's support our local businesses and community as best possible!

I usually like this place but I went by today and all the lights were on and it said open but the…read moredoor was locked and nobody answered the phone. Disappointed after driving out of the way to go there.

They have a huge selection, and stock items that can be difficult to find elsewhere. Every time…read moreI've gone in, they are super friendly and go out of their way to help you and make sure you have a positive experience!

Liquor Chest, poker in the rear…read more Good spot for booze and lottery tickets. Convenient.